JTS Plumbing and Gas Ltd

Went to have a shower Sunday and water was tepid at best, checked fuse box and water heater had tripped, reset but Monday morning water even colder, phoned JTS and gut excellent customer care as in someone who gave a damn unlike others who just said they’d get to me sometime this week. I was asked to send photos of my cylinder and immersion heater so they could see how soon they could source the parts, got a phone back within minutes saying Tom would attend later the same day which I needed as I had no hot water. Within 2 hours Tom turned up, drained a large tank, removed and fitted new immersion heater with minimal water on the floor👏, reconnected electric and was concerned that there was no power going to the immersion heater, I assured him that the heating circuit in my apartment was on a timer and I was sure it would come on after midnight as usual. Low and behold it did, excellent customer service, very particular tradesman who you couldn’t fault, HIGHLY IMPRESSED AND RECOMMENDED 👍👏

Came out as an emergency when the bottom of our house was flooded, came very quickly and fixed the issue very quickly, wouldn't hesitate to use again if needed.

Quick and friendly service. Fitted a new shower for me. 100% happy with his work.

Job was carried out very efficiently

I had a new boiler fitted by JTS Plumbing and Gas Ltd. Jim did my quote and Conor the fitting. A great job from start to finish and I couldn’t recommend them more highly.

Outstanding work and service from Jim, Connor, and Bentley. After just under 6 weeks with no heating (being let down by other numerous plumbers) and on Christmas Eve JTS being recommended, I texted Jim a couple of days later and he responded quickly. He came to look at the job the following week and as soon as the boiler was in stock, Connor and Bentley came to fit it. Excellent workmanship, courteous and polite. Tidy workers. Competitively priced. Highly recommend.

Came straight away did a lovely job problem solved and for a very reasonable price for an emergency call out over Christmas highly recommend

I was told that I had a leak from my bath and needed to have new sealant around the bath. I did a Google search and found JTS Plumbing and Gas Ltd. The arranged for someone to come round. The guy that came round was polite and friendly and did an efficient and professional job. I was very pleased with his work. I would definitely recommend JTS Plumbing and Gas Ltd. I would use them again.

Very friendly staff i will use them again

Came around quickly and sorted issue I had with hot water in 30 minutes. Really efficient and very friendly plumber. Would recommend.

JTS were quick to respond when our boilers condensate pipe started leaking. They were able to arrange an appointment for the next day and identified the possible cause and suggested a solution from pictures I had sent. The invoice was a fair price - would recommend and use again!

Quick to help, honest upfront prices and made sure I was happy with the result

done a few small odd jobs around the house on my toilet and bathroom thoroughly recommed very polite and chatty to.

What a wonderful helpful company. Excellent advice. I am hoping to use their services again soon ... as long as it doesn't involve any more water leaks! (leak was nothing to do with JTS. It was in existing plumbing)

Exceptional service. JTS connected a new water main pipe for us last year. This year we have had radiators replaced and our boiler serviced. All carried out to the highest standard by their friendly, expert and efficient team. Highly recommended

I recently had the pleasure of experiencing the outstanding service provided by JTS Plumbing and Gas Ltd when they visited my home to address a pressing boiler issue. After what felt like an eternity with no heating or hot water, their prompt response and professionalism were nothing short of impressive - and very welcome I can tell ya! I cannot commend Jim enough for his exemplary service. In a situation where immediate assistance was crucial, they surpassed my expectations with their professionalism, reliability, and genuine commitment to customer satisfaction. Without hesitation, I would highly recommend their services to anyone in need of plumbing and gas expertise.

Very quick and professional fitting of my shower world most definitely recommend.

Good service friendly people deffinetly recomended.

Excellent plumber, thank you for rapid call-out and fix

Very efficient and helpful. Really profesional and got the job done. Highly recommend!

Amazing experience using this company. Clearly extremely knowledgeable and experienced! Friendly, professional and helpful. I would absolutely recommend this company 100%! Emma

Really helpful, professional and trustworthy. Did a great job with a plumbing job last year - sorted it quickly and at a competitive rate. Recently came over to give a quote on a boiler replacement. I really appreciated the practical advice and approach. Would highly recommend.

Had an emergency leak, contacted JTS and arrived in 20 mins after call! Very friendly & genuine service, would definitely use again.

Absolutely brilliant company! Found these guys on Google and read the reviews hoping to receive a better service than a previous company had given. They were so helpful and were able to fix the issue quickly. He gave sensible advice about all the possible solutions in regards to our boiler and we look forward to using these guys again in the new year to replace our boiler! Definitely recommend!!

JTS was from a recommendation and James first came out to inspect the problem and the same week the two lads came to fix it and both lads very polite, friendly and knowledgeable. They explained as they did the work. I would definitely use them again and would definitely recommend them to friends. Thanks

Really reliable and prompt service.

JTS Plumbing have carried out works on a number of my properties in Ipswich fitting a few combi boiler conversions and re-piping whole houses on renovations. They have been friendly, reliable and consistent. They work clean and tidy every time they visit. I wouldn't use any other plumbing firm in Ipswich.

Great service 5/5

Fixed our heating, very responsive came the same day. Friendly and efficient, would definitely recommend

Jim and his plumbers was very prompt and stuck to the schedule they put in the hours and got it done after my previous plumber bailed out on me. Tidy and polite workers they do exactly as you want it.keep up the good work

Jim and the lads came to my rescue when my boiler packed packed up earlier this year. I can't find a single thing to criticise! Professional, quick and thorough, they even cleaned up properly when they finished the job. They didn't charge the earth either. I've used then again since to replace some old radiators, and had the lads on site within hours of asking. I'd definitely reccomend JTS Plumbing and Gas with no hesitation at all :)

Very thorough and professional. Highly recommended.

Replaced immersion heater in hot water tank. Job turned out to be more work than he expected but he still charged me the quoted price and did an excellent job making sure everything was fixed and working again. Would recommend.

Great job done. The team went the extra mile when there was difficulty in getting spare parts. Communication was excellent. Would have no hesitation in using them again

James came and quoted for a new boiler and done the work a week later even in these covid times. James and his team are so Polite and worked hard into the evening to finish the job and that's something you don't get from all trades men. Very happy with the service and would highly recommend. Thanks so much👍

Can not fault James, always on the end of the phone came out as soon as he could considering it was a weekend. Polite and knowledgeable and literally had my problem fixed as soon as he could get parts. Chuffed with the service and would highly recommend.

Great service, Jim is lovely and friendly.

Great work and excellent customer service! Sensible advice given about all possible solutions to an issue I had with my old boiler. JTS are interested to find the best and cost effective way to help. I wish I decided to went for a full boiler replacement straight after this option was advised by JTS, but I thought I'd try another engineer to fix my old boiler. In a result, I had to admit that JTS been right and if I'd listen to their advice I wouldn't be £500 out of pocket for the unnecessary job done by another company. Boiler replacement was smooth and professional. Highly recommended!

Good quick clean job. Lads did a great job!

Excellent service guide us in the right direction would recommend JTS plumbing

cannot fault them, very friendly and quick to assist 100% recommend