PPH South Ltd
4.9(43)Baffins, PortsmouthGet directions




About
PPH South Ltd are heating engineers based in Baffins, trading since 2013 and covering Portsmouth, Southsea and Cosham. They specialise in boiler repair, installation and servicing, including emergency repairs, upgrades and service plans, alongside central heating advice and installation, radiator replacement, plumbing and maintenance services, and heating system installation.
Customers value PPH South Ltd for friendly, professional work, clear communication and honest advice. They are also praised for prompt responses, careful explanations, efficient service and leaving areas clean and tidy, helping heating jobs feel straightforward and stress-free.
Services
Boiler repair
Radiator installation and replacement
Emergency boiler repair
New boiler installations
Boiler repairs and upgrades
Reviews
4.9
PPH South Ltd is valued for friendly, professional plumbing and heating work, from boiler installations and servicing to central heating, radiators, gas work and repairs. Customers consistently mention clear communication, honest advice, prompt responses and careful explanations, with work completed efficiently and areas left clean and tidy. Joe is often praised for being reliable, knowledgeable and considerate, helping make heating jobs feel straightforward and stress-free.
Summarised with AI
Amazing service, clean and quick job fitting new boiler. Great communication, so professional. Very pleased, will use them again, and deffinatly recommend!
Absolutely amazing service. Joe could not have been more helpful. Absolutely saved the day and my hot water!
Joe and Ollie arrived promptly at 8 o’clock. After consulting me about the positioning of the boiler etc, they worked unobtrusively through the day. When finished they cleaned up and made good where necessary. I would not hesitate to recommend PPH South, Joes communication skills explaining the gas regulations are great, inspiring confidence and trust.
Fantastic - professional, friendly and reasonably priced. Highly recommend.
Installation of Central Heating. This job was carried out in a professional and effective manner. All waste was removed and the working areas were cleaned to a good standard. I would not hesitate to recommend PPH South Ltd.
10/10 service from Joe at PPH. Honestly I could not recommend him enough. I've worked with tonnes of trades people over the years and Joe is the pick of the bunch. No job too big or too small, super fast and communicated well the entire time. Exactly what you need when working with a trades person. Will absolutely be working with Joe again
Our water heater decided to finally expire. We contacted Joe at PPH for help and advice. From the outset Joe was professional, knowledgeable and friendly. His quote was extremely competitive for a new combi boiler/one rad and we asked Joe to do the job. Joe listened to us, took onboard our wishes, explained what he was going to do and completed the entire work to a very high standard in a very timely manner. Nothing was too much trouble for him and we thoroughly recommend him and PPH.
Cannot recommend Joe and PPH highly enough. As a completely new customer, calling out of the blue, I was offered super helpful advice and insight before any work was carried out on a boiler issue. On confirming the work to be carried out, a visit to rectify the problems was arranged quickly and without any issue. The problems were quickly identified, a more cost effective solution was found, and clear and understandable explanations were given for everything, rather than overcomplicating things. Couldn't have been more help, and fantastic customer service.
Joe is always polite and has been servicing my boiler for over 10yrs as well as installing it, brilliant service as always 👍🏼
Searching for a gas fitter? STOP!! You have found him. I spent such a long time reading reviews until I was recommended PPH. Joe fully explained my problem and all options available, I wasn’t made to feel silly and there was definitely no pressure to choose work that was more expensive. Honesty and transparency above profit is clearly what this business is about and it’s refreshing to know there’s still good tradesmen out there. Highly recommend and will 100% use again
Asked for a service, he said it needed work done to my boiler. Was happy for him to quote me. Clearly didn't want the job, waited weeks for a quote...nothing....called him...excuses...waited another week....still no quote and not answering my calls.....shame as I wanted a company I could trust and continue to use. Clearly dont want to look after their customers when its not a big job.
Brilliant service from Joe .. excellent communication and professional job! Thank you Joe!
Joe did a very professional job..fitting my new boiler. Clean polite..I highly recommend.
Outstanding Service from Joe at PPH South Ltd I recently needed a new boiler and was fortunate to have Joe from PPH South Ltd handle the job. From the very beginning, Joe provided exceptional customer service—he was incredibly friendly, honest, and knowledgeable. He took the time to advise me on the best boiler for my needs, and I felt confident in his recommendation. What truly stood out was Joe’s reliability and communication. I was out of the country during the installation, but he kept me informed every step of the way, ensuring I knew what was happening and that everything was going smoothly. Coming home to a professionally installed boiler and no stress was a huge relief. I highly recommend Joe and PPH South Ltd to anyone looking for trustworthy, high-quality service. Thank you, Joe, for making the whole process so easy and stress-free!
I contacted PPH/Joe after our boiler went kaput, and a friend recommended them. Within less than a week, we had a brand new boiler (and hot water and heating). Joe was excellent; he armed us with the information we needed to make an informed decision, and we're very happy to have hot water and heating again.
I can’t recommend Joe highly enough! He recently replaced my boiler and moved it to a new location, and I’m absolutely delighted with the result. From start to finish, Joe was professional, friendly, and clearly takes great pride in his work. He turned up exactly when he said he would, kept everything neat and tidy, and explained things in a way that was easy to understand. The new boiler looks great and runs perfectly. It’s so nice to deal with someone reliable and skilled who genuinely cares about doing a great job. Thanks again, Joe!
Great communication and service. Thank you! Would recommend and use again.
Joe has done a great job in our house and would recommend him 100%. He provided a fast, friendly and reliable service . I'll definitely use his services again if the need arises.
Joe is always so helpful - whenever I need his help he is always super responsive, accommodating, efficient and so friendly! Would highly recommend :)
We as an entire family have used PPH South for many years. Joe keeps in touch when he's due to arrive and with updates on work etc, always honest when it comes to undertaking work, he tells you straight in a way you can understand AND he's super clean and tidy, double win!! I, without doubt would recommend Joe in a heartbeat.
We’ve been working with Joe and his company, and their service has been nothing short of outstanding. Every time we’ve needed plumbing assistance, they’ve responded promptly, been incredibly professional, and delivered quality work. They’ve been a lifesaver for our HMO and Airbnb properties, ensuring all plumbing systems run smoothly for our tenants and guests. Their attention to detail and dedication to getting the job done right the first time is impressive. Highly recommended for anyone looking for reliable and skilled plumbers!
Based on a recommendation PPH fitted a new boiler for me in a different room in a Southsea flat in August. I thought it wasn’t cheap but very professional. In Dec my own boiler in Bracknell quit for the last time. I got 3 local quotes. 1st politely declined (Too big a job?) 2nd was (deliberately) vague and open ended with some suspect advice. 3rd was very professional but eye-wateringly expensive. So I contacted PPH on Friday, and on Tuesday I had a new Top of the range Vaillant, smart Honeywell remote control (like it) etc fitted professionally and stress free by Joe (and Sean). Obviously for a new boiler it’s a big cost so get 2or 3 quotes but I am happy I went with PPH. Sound. Denis.
Have used PPH South for the past 6 years since Joe installed our new boiler. They always respond quickly to our calls when we have any plumbing issues and goes above and beyond to fix the problem as soon as possible. They’re very professional, polite, efficient and tidy and we couldn’t recommend them highly enough.
We have used PPH for many years and Joe is the best, he kept our old boiler going for as long as possible he always arrives quickly if urgent & is on time for appointments had to replace boiler last year he did it quickly & cleaned up & removed all waste. He has just completed our yearly service. We have also recently had him replace the boiler for my mother. Would recommend 100%
I could not recommend Joe at PPH highly enough. We had a new boiler fitted and found the service very professional from start to finish. Joe also helped us out at short notice, with gas pipe work that was required during renovation work, that we are in the process of completing. We will certainly employ PPH for all future works throughout our project.
Joe was very knowledgeable in regards to our boiler providing us with a great service. He went above and beyond in providing excellent customer service when installing our new boiler and radiator. Clean and efficient. We would 100% recommend to anyone looking for any heating needs.
Absolutely brilliant and would highly recommend folks
I messaged Joe asking if he could have a look at my boiler as my central heating wasn't working. He fitted me in that afternoon and kept me updated when he was on his way. Fortunately, there wasn't actually anything wrong with my boiler and it was a user error which I was very embarrassed about but Joe was great. He was very professional and reassured me Im not the won't be the last! I have 100% faith in Joe that, if there had had been an issue, he would have been able to fix it quickly and thoroughly. I would absolutely recommend Joe to anyone who needs help!
Have used PPH South since buying my own flat 3 years ago, each year i have had a yearly service from Joe with professional results, Recently i had an issue with my boiler and lost all hot water, Joe was fast to respond to my call and went though multiple possibilities and was able to attend the issue the next working day, with fortunately a easy fix, Would recommend PPH South to anyone looking for local, reliable knowledge for any central heating related issues. Thanks again, Scott
Our boiler at home was on its last legs. Phoned a few different companies and everyone just made it sound complicated. I called PPH South and they came out free of charge to survey and provide a quote. Joe from PPH South walked me through the whole process. When it came to the installation he was very polite, clean tidy and efficient. He even registered out boiler with the manufacturer for us. PPH South made the whole thing really easy from start to finish with a great result at the end. Very happy and won’t consider anyone else now!
Excellent service, great workmanship and a pleasure to deal with, Joe went out of his way to help me choose the right product for my property and was very patient with me. Honestly couldn't be happier. Thank you
Very skilled and answered all my questions about the job and what was required to fix the issue.
As always a brilliant job from PPH SOUTH! reliable, tidy and all round great job, I always use and recommend Joe on all of our kitchen installations, great at explaining and talking through the work with our customers to meet their requirements.
Jo is a highly experienced and professional plumber. PPH is the best plumbing service we have used. As well as knowledge, qualifications and experience, they are courteous, thoughtful and considerate. No mess, no fuss no damage or dirty boots. Great service and recommended.
Had our boiler serviced and a small drip fixed, super friendly, great service and really professional. Highly recommend
I can’t fault the work and service by Joe and PPH South LTD. After a free no-obligation quote on fitting a new boiler, booking was a breeze and communication was great throughout. The engineers arrived on time and promptly carried out removal and disposal of old boiler and flue and installation of new ones - all work carried out to amazing standard (and all gas safety documents provided) and everything tidied afterwards - you wouldn’t know they’d been there. I highly recommend PPH South LTD and will certainly use them again when I have any other boiler/heating requirements. Thanks guys.
I used PPH South to service our boiler. What a fantastic service, from booking the job in to having the work done. I can't recommend these guys highly enough. Thank you very much. See you next year.
We have been signed up for our boiler maintenance plan for a year or two. We had to call out PPH and they arrived within a few hours, completely free as it's included in our plan. Amazing value for peace of mind and great price. Much better service than the main brand providers.
Great company, friendly, efficient, reliable and always reasonably priced. We have had various work done by Joe, new boiler, new radiators, etc. The work is always carried out to the highest standard, with attention to detail and the customers requirements always prioritised. The first company I look for when work needs doing.
I've nothing but compliments for this company which installed a new boiler, new copper to bypass 50-yr-old, brittle Polyorc, new taps, toilets, etc . Extremely courteous, tidy, prompt, friendly, considerate, economical & obvious experts in all aspects of their profession. Original price was honoured despite the addition of several other jobs including renewal of some of the filler around 4th-floor windows (saving me many ££) whilst cherry-picker in use for flue installation & bricking up. Another tradesman obviously unaware (?) of cherry-pickers was hoping for an extra £2k for scaffolding. Daily updates & clear explanations provided &, unbelievably, work completed within a few minutes of that planned. Faultless work &, of course, I highly recommnend them. I can't thank them enough.
Boiler Service and Gas safety Certificate at Two Rental Properties PPH South Ltd is Highly Recommended. Joe Ponsford has a wealth of experience and is reliable. He has a good rapport with my tenants. I will not use anyone else.
Fantastic service and very tidy. They fitted a new central heating system in my house at an affordable cost and on schedule for us to keep redecorating. Would highly recommend!
Location
Baffins, Portsmouth, PO3 Get directions
Opening times
- Monday7:00 AM – 7:00 PM
- Tuesday7:00 AM – 7:00 PM
- Wednesday7:00 AM – 7:00 PM
- Thursday7:00 AM – 7:00 PM
- Friday7:00 AM – 6:30 PM
- Saturday8:00 AM – 1:30 PM
- SundayClosed
Additional information
- Emergency call-outs
- Free quotes
- Commercial work
- Landlord work
- Work guaranteed
Other heating engineers nearby
Is this your business?
This page uses publicly available information to help local customers find you. Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.



