Direct Heating Installations
4.9(91)Leeds




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Boiler Installations
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Boiler Service & Repair
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Central Heating Boilers
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Gas Appliances
Reviews
4.9
Customers describe boiler installations, servicing and repairs, heating-system work and bathroom projects, often praising clear quotations, explanations, tidy finishes and repeat service. Some say the price was not the lowest but were satisfied with the work. One one-star reviewer reports being passed between staff after an urgent heating and hot-water problem, receiving conflicting information about attendance and being left without either for 48 hours before using another company.
A very prompt and efficient service with polite and knowledgeable service engineers.
Really good strip service done on our boiler. Before and after photos were impressive.
Rob and his team did a brilliant job from the first fix right through to the second fix. They genuinely went above and beyond throughout the whole project. Rob even helped us out with the kitchen first fix as a favour, and when another tradesman made mistakes during the kitchen second fix, he came back and helped put the issues right. Nothing was too much trouble. If you need a boiler or heating engineer, I would highly recommend Rob and his team. He is a proper businessman and, most importantly, someone you can trust. He keeps his word, turns up, gets on with the job and makes sure everything is done properly. Don’t waste your time looking elsewhere. Rob and his team are some of the best in the business. I would definitely use them again. Highly recommended!
I would highly recommend Dhaniyal for his expertises working as a Gas Engineer. He was able to come out and fix my fires at very short notice, which I really appreciated. He was extremely polite, professional and well mannered throughout, and provided an excellent service from start to finish. He clearly takes pride in his work and was very respectful of my home. It was a pleasure dealing with him, and I’m very grateful for his help at such short notice. I wouldn’t hesitate to use his services again or recommend him to others. Thanks again Dhaniyal for your fantastic service!
I’d happily recommend Direct Heating Installations to anyone needing a boiler fitted. Jimmy and Robin, who carried out the work, were fantastic, professional, punctual, and clearly knew exactly what they were doing. They talked us through everything, kept things tidy, and made the whole process completely stress-free.
Great friendly yet professional service from start to finish. Neat and tidy, turned up when they said they’d turn up, and a perfect completed job. Definitely recommend
Fantastic full bathroom by Matt, Tommy and the rest of the team. Highly recommended.
Absolutely fantastic service! Sorted my mum a new boiler and relocated it all within a day of contacting him. Left the place spotless and couldn’t have been nicer about everything. A really good price as well. Would definitely recommend to anyone!
Absolutely brilliant Came quoted 3 different boilers Nothing was too much trouble Very tidy and professional
Used a few times- always top class!!
Excellent work as always.i have been a customer of his since 2018 and found him to be polite,punctual ,tidy and goes the extra mile when it comes his work.I cannot recommend him enough and implore anyone needing a plumber to use this guy
Really good service for my elderly parent. Robbie gave good advice, arrived on time and was very professional at all times. Really good job and very clean and tidy.
I recently had a brand new boiler installed and Robbie and his team couldn't have been anymore accommodating as well as punctual. I contacted him Monday and work completed by Saturday. I would highly recommend these guys!
The gas engineer arrived on time, he was very welcoming very professional, whilst he examined our boiler he explained what and why he was checking, he fixed our Worcester bosh boiler in good time , now we have hot water and the heating comes on when we want it to. Thank you so much
⭐⭐⭐⭐⭐ I recently had a new boiler installed by Direct Heating Installations and couldn’t be happier with the service. From the first enquiry through to completion, everything was straightforward and easy to arrange. The price was very competitive compared to other quotes I received, and there was no pressure or hard sell. The installation was carried out professionally and efficiently, and the engineer took the time to explain everything before leaving. What stood out most was how smooth the whole process was. Good communication, turned up when they said they would, and left everything clean and tidy afterwards. I’d happily recommend Direct Heating Installations to friends and family and wouldn’t hesitate to use them again in the future.
Our first contact with Direct Heating Installations was an emergency which they responded to quickly and calmly so they were our obvious choice when we needed a new boiler. All contact has been good and we have found them to be efficient, friendly and tidy. Very happy, thank you.
Rob came to fit me a new bathroom, from start to finish he talked me through what he was doing, he went above and beyond with my bathroom as there was previous issues (someone else had bodged up) he didn’t hesitate to fix them, he even laid some flooring for me. Rob never had a break to have dinner, he was very focused, I’d deffo recommend him to others, thanks rob x
Plumber Done Right in Tingley provided a good service. They arrived on time and handled the repair efficiently.
I'm really grateful to the team for their help - they are always very professional and skilled, as well as being funny and friendly alongside
Replaced our combi boiler a couple of weeks ago - not the cheapest quote, but quick, efficient and no mess. Would definitely recommend.
Found Direct Heating a great company to deal with. They were very helpful from start to finish. Provided a clear quote and overview of the work to be done. The installation team (Max and Jimmy) were very professional and friendly. The work was done to a very high standard and everything cleaned thoroughly after. Would totally use them again. Thanks!
Brilliant service from installation to ongoing annual servicing. Professional, friendly and reliable service. Thanks Scott.
Top job and very efficient .Arrived when arranged no mess very clean and will deffo use again .
Excellent service, great communication, Reliable company.
Great company to deal with , highly recommended ,fast response to our central heating boiler problems with great communications , Matt soon sorted it , he was polite and courteous , a credit to Direct Heating Installations
Excellent company - everyone we've interacted with has been nothing but helpful and professional. Needed quite an urgent repair the week of Christmas and we were amazed by the speed and quality of work we got from Direct Heating Installations.
Very friendly, quick response and completed all the workwithin days. Was lovely to have a call to check everything was ok with the works. Would recommend to everyone.
Can’t recommend Direct Heating Installations enough! Matt was incredibly helpful and always available to answer any queries. Jim, who carried out the work, was professional, friendly, and extremely tidy. Will definitely be using them again!
Professional and courteous. Would definitely recommend this company.
I needed a replacement boiler to be sourced and fitted, as a matter of urgency. Direct Heating Installations offered me a Worcester Bosch for almost immediate delivery & Installation, and at a very competitive price! I was a little concerned that the low price would be reflected in the quality of the work, but I needn’t have worried; Jimmy and Max did a wonderful job for me. They were conscientious and professional, but still managed to work very quickly. They were also good craic! I can thoroughly recommend the entire team.
What an amazing experience I have had with this company. From start to finish their professionalism has been outstanding. There was no pushy sales technique and I was really listened to. Within TWO DAYS of my initial query my boiler was fitted and running like a dream. My boiler needed to be relocated and this was noted problem at all. The two young men who undertook the fitting were lovely and kept me informed of every stage. The work was completed to a very high standard. I am absolutely thrilled with the work they have done. Very, very highly recommended. Thank you SO MUCH.
The team at Direct Heating Installations, moved our combi boiler to a different room and installed a newer model, the work went exactly to plan and was a very professional neat job at a competitive price, would highly recommend.
Direct Heating fit a new boiler for me at my daughter’s house 3 years ago. They service the heating system every year. My daughter is a wheelchair user so routine maintenance isn’t easy for her. Direct Heating have always gone the extra mile for her, bleeding the radiators when they do the boiler service, making sure everything is just so, and coming to help quickly if there is ever a problem. They are a really good company.
Would absolutely recommend! Great customer service, very efficient & sorted my leak out in no time! Thank you ☺️
We started using Direct Heating Installations about a year ago after been let down by previous Gas Engineer. The service then was fantastic from start to finish. I recently had need to contact them again as we were having issues with a different boiler. Again from our initial contact and prompt inspection of the old boiler to ultimately having a new boiler installed was hassle free. Excellent communication throughout and new boiler installed a few days later, all work completed in a very tidy manner and to a high standard, absolute professional service at a very competitive price. I would recommend without hesitation.
I was umming and ahhing about what boiler to get or whether to fix my elderly one. I have had very mixed experiences with plumbers in the past. Eventually I decided to replace my fifteen year old Worcesterwith a new Worcester combi. I looked for someone to do the job online and a week and a half later I am so pleased with my decision. I have had the gas pipe from the meter into the house upgraded and a brand spanking new 35L Greenstar 8000 fitted. My shower feels like a power shower and is hotter than ever. I am happy that my boiler won't let me down this winter or for the next 12, due the the warranty that came with it subject to annual services. I also now have a magnetic filter that is busy cleaning the system as it goes. And if something does go wrong I know the team at Direct heating installations have my back. A professional service from filling in the online form to tidying up afterwards. Great value. Can't recommend them enough. Thank you Matt, Tom, Jimmy, Mike and of course the wonderfully helpful Denise.
As ever, our annual gas safety check was carried out promptly and thoroughly. Resulting issues were clearly identified and quotes for remedial work were promptly delivered. We will continue to use DHI for our gas requirements. Thank you.
Matt was hugely helpful and total 5 star service.
Professional from start to finish. When our boiler broke Matt and his team were round the next day to investigate and offered us a repair or replacement. We chose a replacement due to the age of our boiler (20+ years) and accepted the quote which was competitive and fair. Within less than one week we had a new top of the range boiler installed by the very friendly Jimmy and hot water was flowing again. Quality company and we'll use for all future plumbing needs, thanks team! Josh & Joanna
Direct Heating Installations were amazing from quote to completion. They were very easy to deal with, transparent and quick! The engineer who came to fix a fault with the boiler was really friendly and talked through the options best for us without any hard sell. We now have a fully functioning boiler without any hassle. 100% recommend. l know I'll be back in touch when it's finally time to replace the system.
Very easy to get a quote beforehand and once we decided to go with them it helped that a great price was also quoted to supply and fit a new heated towel rail. Jimmy arrived on time on installation day and everything was done to a very high standard. He was very professional at the same time being friendly. Would recommend
Very good service. Boiler now working fine. Also I changed the date for D Heating to come and they were flexible.
The team at Direct Heating are always really helpful and I'd recommend them if you need heating or plumbing work doing
We recently had a new unvented system boiler installed by Direct Heating Installations LTD, and we couldn’t be happier with the service. From start to finish, Matt, Tom, and Jimmy were absolute professionals—knowledgeable, efficient, and meticulous in their work. Their quote was very competitive, and they delivered exactly what was promised, completing the installation over two and a half days without any issues. They not only installed the new system flawlessly but also took care of removing the old water tanks and ensured everything was left clean and tidy at the end of each day. The unvented system they installed is perfect, providing excellent performance and efficiency. They also took care of registering the boiler with the manufacturer for warranty purposes. If you’re looking for a company that is reliable, professional, and delivers top-quality work, I highly recommend Direct Heating Installations LTD. We’re incredibly pleased with the outcome and wouldn’t hesitate to use them again in the future
Great service, came very quickly on a Saturday emergency call out: thank you so much for sorting out the new boiler so speedily, and did a very thorough and tidy job. We would definitely recommend.
Amazing service, value and so accommodating - my new boiler is brilliant. I cannot thank you enough- Sharon
Had a new boiler from these guys and it was an Excellent service from start to finish l. Matt and his team are extremely professional and know exactly what they are doing. I would definitely recommend and I will be using them again.
After discovering a leak to my boiler which had run down and was coming through my ceiling, I contacted Direct Heating Installations the following day. They came out, discussed a new boiler and came to fit it within two days. Service was impeccable. The care they took in my home was commendable and I really appreciated how quickly they were able to get my new boiler fitted on such short notice. Handover was so thorough and all members of staff we have spoken with have been caring and approachable. Would recommend Direct Heating Installations for any work you need.
All I can say is what an absolutely superb company to deal with. When Jimmy the engineer arrived he was absolutely fantastic and installed our new boiler with so much care, professionalism and diligence. Matt is awesome. Denise is fabulous! I highly praise this company. They provide the highest standard and are absolutely amazing. Thank you so much. There’s not many authentic, genuine and honest companies like this about anymore. Simply the best. I sincerely mean that.
We are based Adel in Leeds and highly recommend Matt and his team to deliver a new bathroom refurbishment and plumbing services. The team offer visual 3D drawings and provide a full itemised quotation to ensure you have a clear and full understanding of what your bathroom room is going to look like and cost when completed. The lads on site work really hard and are perfectionists. A quality service.
Great service from start to finish, very pleased with the boiler installation.
I run a small property business so it is reassuring to have Direct Heating Installations as our default provider of new fit boilers and other plumbing services. Matt, Tom and the rest of the team are reliable, prompt, clean, tidy and respectful as well as doing a processional job.
good very nice
Outstanding service, I highly recommend this company
We had a problem and the heat was on to get it sorted!...... or rather it wasn't! We have been in our house for a couple of years and tried several heating companies trying to get our heating system to work and deliver heat throughout the house. It wasn't until we found Direct Heating that things got sorted. A phone call got a quick reply. People listened to what the problem was and then gave a date/time for a visit. We got a call to say they were on their way. Doesn't it make a difference when people smile and are pleasant! Both of the engineers were great - listening, checking and explaining what they were going to do. All was done promptly and the house was left clean and tidy. Now we have heating in parts of the house which haven't been warm since we moved in. Thank you to everyone for your help....we will be back if we need you.
Extremely knowledgeable & professional engineers, my No1 go too for all plumbing needs, commercial or domestic.
Company engineer turned up at the said time and was very helpful and knowledgeable. Went to great lengths explaining what he was doing and how to improve the system we had. Will be using this excellent company in future and can highly recommend them
Called at 9am the day after reporting us not having any heating or hot water. Said they’d mark is an urgent and we’d get a call back, rang 4 times to chase up between 0900-1400. 5 hours later got a call saying all the engineers finish work now so couldn’t attend. Rang direct heating back and was told they were only admin and couldn’t do anything to help despite me being 6 months pregnant and was told it was raised as urgent. Passed about from person to person, told different facts by each person. Lied to and said they would send out their “emergency guy” then when talking to engineers they said they don’t work Sundays or after 1500 on Saturdays and they don’t do emergency calls. Left for 48 hours without hot water or heating and no attempt to help us out. Went with another company who were willing to help.
Matt and the team recently moved and replaced my boiler and re-modelled my bathroom and utility area. They did an absolutely fantastic job. Matt consulted me regularly to get it right for me and was incredibly responsive to my questions. I thoroughly recommend Direct Heating Installations. I've used them for more than a decade and have never been let down.
Extremely proficient professional service. Where I once did not have hot water I now do, which is always a big plus.
DHI were fantastic from the very start. We were in need of an emergency gas safety certificate (to do with a house move). Within 72hrs of contacting DHI we had two engineers visit to service our boiler and provide us with the necessary paperwork. The company were communicative and responsive throughout, the engineers were professional and friendly. They tidied up after themselves and answered any questions we had, some unrelated to the issue they were solving. Would 100% recommend.
We got four quotes for a new boiler and installation. This company was not quite the lowest but we were impressed by their full understanding of the work and break down of the costs (which we could check from two similar but higher quotes). We had done an online quote request but as there were some parts of the work that we were concerned about not being straightforward, we also got a quick visit to make sure that everything would be done as quoted. Installation day was trouble free. The work was expertly done and the service faultless (including leaving everything tidy and the customer aftercare). We’re delighted and highly recommend this company.
Fitted my new combi boiler and took away the old one. Did a great job and were friendly, professional, knowledgeable and helpful throughout. Price was really good as well. Even tidied up afterwards like they'd never been here. 100% recommend and would use this company again.
Direct Heating Installations recently fitted a complete central heating system at our house in Leeds and they were superb. The work was completed to a very high standard at a competitive price and, just as importantly, everyone who works for this company was an absolute pleasure to deal with. Communication was excellent throughout and everything went according to plan. They were punctual, worked tirelessly all day and completed the work on schedule. They also cleared up after themselves every day and nothing was too much trouble for them. Many thanks to all the team at Direct Heating for doing such a great job.
This is the second time we have used Direct Heating for an installation and also have had many years of boiler service. They are a very friendly and helpful company from Rachael in the office to Tom and Harry who carried out our installation. I would highly recommend them.
Arrived on time carried out the service on our boiler, polite and efficient as always.
Excellent service. Harry was punctual, polite and professional. I would definitely recommend this firm to friends.
Fantastic, friendly professional and courteous service. Would definitely recommend and use again!
Highly recommended Matt and the team at Direct Heating. Professional, friendly and quick to respond to fix a leaky boiler. Definitely be using again.
Thank you once again for an excellent service. You replaced a leaking hot water cylinder. You came at short notice to inspect the problem and sent me a no nonsense quote. You and your team come exactly on time every time. The guys are always friendly and professional. Tidy and pleasant. Thank you.
The work was done to a very high and neat standard.The team kept us up to date throughout the installation of our new boiler.They ensured they tidied up after each day and explained how to use the system. Thank you to Direct Heating Installations a very professional job at a great price.
Needed a repair a radiator valve which failed and meant I had no central heating, having had to drain the system to stop the leak. I've not used Direct Heating Installations (DHI) so relying on online reviews ended up speaking to Matt. Within a few minutes I had an appointment that he had managed to fit in for the next day. He asked for pictures to ensure the engineer had the right parts & said the engineer would call before arriving. Next day, call came from Jake who arrived shortly afterwards. He was polite, friendly and professional and having checked with me about Covid matters got on with the job. He did a thorough job, replacing valves, refilling the system and ensuring the central heating was functioning properly, leaving everything neat and tidy. The cost was in line with the other company I had contacted and for what was effectively treated as an emergency repair I am very happy with the outcome. I had a couple of small queries the next day, and Jake called me back and asked me to monitor things and keep him informed, but he was more than happy to come back if anything needed further minor adjustment. Things are settling in so I don't think anything more is needed but great to know DHI really cares the customer is happy.
Instructed a replacement boiler. Quick and very competitive quote, work carried out 10 days later. Took only four hours, just got on with things and were away by early afternoon. Importantly, no rubbish left and they swept and cleaned the kitchen floor (the weather was terrible). Would highly recommend this outfit
We used Direct Heating to install a new boiler for us at a property of ours in Ripon. Grade A serive from start to finish.
Excellent professional responsive service in replacing boiler. Highly recommended.
Wonderful service from a very professional & friendly team.
It is extremely rare I am motivated to post a review. However, Direct Heating Installations, so far exceeded our expectations, we wanted to share our gratitude. Following, a horrendous experience with another boiler installer, Matt and his team, came to our rescue. Not only did they provide a reliable and diligent service. They more importantly restored our faith, that honest, skilful and professional tradesmen are out there. We can not speak highly enough about this company.
Direct Heating Installations Ltd installed a new boiler for us, including a new thermostat, flush of the system and bringing the pipework up to current building regulations. They were quick and helpful when providing a quote and answered all of our questions. On the day, they turned up on time and started work immediately and worked hard all day. The installers were polite, friendly and explained what they were doing. Everything was left neat and tidy and they checked I was happy before leaving. I appreciated the follow up call to check we were happy. I can’t recommend them highly enough. Thank you!
Excellent job. First visit sorted our requirements, and very acceptable quotation arrived next day. Job started a few days later, and only took 3 days. Staff excellent, prompt and considerate. Little noise or mess. We are delighted with our new boiler and should save pounds compared to before. No hesitation in recommending this Company.
We recommend Direct Heating to every customer requiring upgrades to their heating systems and have nothing but positive feedback from them.
Love my new bathroom! Great service and workmanship - put in a wet room shower for me and gave great advice along the way. Would recommend this company esp my fitter Richard
They were on time, the engineers were very professional and polite. Kept us imformed of any disruption to the water or the heating. Ensured that everything was working before they left and they made sure the area they were working was left tidy. I would use them again .
Excellent work & will use again without any hesitation - thanks
Great service, really happy with the outcome. Our house is a amazing! Would definitely recommend.
Came when asked, good job all clean and tidy. V professional.
Location
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- Saturday9:00 AM – 12:00 PM
- SundayClosed
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