Cooling & Heating Services
5.0(33)Lancaster • MCS • RECC




About
Cooling & Heating Services is a heating engineer based in Lancaster. They offer free quotes for landlord work, and their work is guaranteed.
Reviews
5.0
Cooling & Heating Services is described by reviewers as friendly and professional, with Phil and his team handling boiler repairs, heat pumps, underfloor heating, plumbing and bathroom installations. Several customers say the team turned up on time, left things clean and tidy, and explained how systems worked. Some reviewers mention good prices and quick responses, and a few say they would use the firm again or recommend it to others. One reviewer reports that Phil tailored a solution during a family financial difficulty and that the firm cared, while another says Phil came out to a holiday let and sorted heat pump and underfloor heating problems with outstanding attention to detail.
Phil couldn't do enough. The safest pair of hands for all mechanical services. This man deserves six stars, not five. He is exceptional!
Can’t recommend them highly enough. Really helpful advice prior to placing my order for a Sunamp heat battery. Good communication prior to installation. Installation was done really professionally, to a very high standard, exceptionally neat and tidy. The fitters went above and beyond to ensure I understood how the system was configured and was happy with everything.
Excellent work and on time👍
We moved to Lancaster in 2021. Since moving into our first home, we had a few issues, namely boiler, central heating, and plumbing issues simply because our house is old, and the systems in it are old. Out of all the companies, we decided to try Metcalf Cooling & Heating Services first based on the Google reviews and it being a local company. Since our first callout, we have never looked back. They are timely, professional, and have always been able to solve any problem we have had. During the last 4 years, we have gotten to know Phil, Jordan, Chris, not to mention their lovely receptionist - they are all friendly and exceptionally knowledgeable. What impressed me the most is this year, we had some financial difficulty in our family, and Phil was able to tailor a fantastic solution for us that really went above and beyond what I would expect of "any" company. They really cared, which in today’s day and age, for me is rare, and goes a long way in my eyes. All in all, we would highly recommend Metcalf Cooling & Heating Services, and the entire team. You have a customer for life with us based on offering such an amazing service over the last 4 years, at a good price, and really going above and beyond as both people and a company.
Phil came out to our holiday let property and sorted out our heat pump and underfloor heating problems. His attention to detail and accuracy is outstanding. Well done excellent job. Johnny France Herdwick barn sedbergh.
Fantastic! Very quick to respond! Very courteous, very professional and great value! Would definitely recommend!
Our boiler recently stopped working and required a repair. We ended up calling Phil after another tradesmen failed to get back to us, and he did exactly what we needed him to with zero fuss. Everybody we dealt with in person and on the phone was friendly, helpful and professional. Within a couple of days, we had the part replaced and a functioning boiler once again. Phil also took the time to study our boiler and made some follow-on suggestions for things to look out for at our next annual service. Excellent service and just what we needed, would highly recommend.
Had Phil and the team take on 2 bathroom projects for me and did an excellent job, no wonder they are an award winning team ! Would highly recommend them to anyone wanting a perfect job done.
Very receptive and sorted my electric shower in a short period of time at a good price. Definitely recommend.
Our boiler broke on Christmas Eve and the only Plumber that would help, was Phil. We wont use anyone else. He's straight, knowledgeable and honest. His team are great. He's far more than a plumber. Cooling and heat pumps with honest advise. You will not be disappointed.
I can only say that the engineers h from the above company have done a fn excellent job on the installation of a new water heating system and i recommend this company to wholeheartedly.
Phillip was great, called me back quickly when I rang about a frozen pipe that had burst. A plumber came the next day and quickly identified and fixed the affected pipework. He was friendly and efficient. Would highly recommend!
Great firm to deal with from start to finish. Phil was very professional, understood our requirements and very responsive. The work was carried out to a high standard. Both Phil and Chris worked hard to ensure the job was completed on time. Many thanks, I will use your services again.
Phillip and Chris did some modifications to our air source heat pump underfloor heating system and I must say that their punctuality, standard of work, work rate and technical knowledge were very impressive. Phillip runs his business in a very efficient and professional manner and has an incredible knowledge of air source heat pump systems. I wouldn't hesitate to recommend them to others.
We had a problem with our Albion hot water boiler. Phill answered my call immediately went round to sort temporary fix. Ordered new parts and fitted them Thankyou. Great service
Very impressed with the service and the work done. Very quick to respond and have done an amazing job fitting my gas hob. Would definitely recommend, job well done. Thank you!
I contacted Phillip late one evening as we had managed to drill through a water pipe whilst putting up a shelf in our kitchen. He booked us in for a repair the following afternoon. Phillip was friendly and professional, he turned up on time, completed the work in 20 minutes to a very high standard and left our kitchen clean and tidy. Highly recommend and will definitely be using again for any future plumbing needs. Thank you!!
Personable, responsive and no messing about. Came fully prepared for the job -no popping out to get this and that. Left everything really tidy, and most importantly, fully functioning. A very reasonable price, too. I will be using them when the aged boiler finally gives up and for any other jobs that I might have the misfortune of needing done in the meantime! Thank you so much.
Highly recommended , saved me so much stress with a leaky boiler.
Great service. Would recommend
I can not recommend Phillip Metcalf highly enough. We needed an emergency plumber to fix a heating pipe I’d put a nail through. Phillip arrived within 40 minutes, promptly fixed it and offered suggestions for more efficient heating systems. He charged a very reasonable amount for this work. He also guided me through a repair on Christmas Day. First rate service, reliable and fair.
As usual great service, fast, reasonably priced and always friendly. Could not ask for any better.
Very friendly, professional, excellent price and very quick response time. The only plumber I will use from now on
I came across Phillip Metcalf Ltd via the approved installer listing on the Sunamp heat batteries website and decided to appoint him for my installation after reading good reviews on Facebook and Google. He was professional and reliable throughout, providing clear and comprehensive information, and always turning up on time. His quality of workmanship is first class and he left everything really clean and tidy. I would happily recommend Phillip Metcalf Ltd to others and would have no hesitation using him again.
Excellent service from Phil and his fitter, Chris. Phil ensured we got our boiler fitted quickly when we were left with no heating or hot water. Chris, our fitter, was brilliant. Very professional and nothing was too much trouble. Very reasonable price for work carried out. Having been let down in the past by a few plumbers, we will definitely be using Phil again. Highly recommend Philip Metcalf.
Phil and his team deliver excellent results on all occasions. Courteous and professional with high standard of workmanship and technical knowledge.
Prompt and reliable service from small friendly expert team. No hesitation in recommending them for both gas safe and general plumbing work. They put underfloor heating into a downstairs boot / cloakroom, they’ve fitted a shower room and look after our rather complicated hot water and central heating system.
Great service, fast response, fair pricing and friendly. We recommend them and will continue to use them on future projects. Thanks for the help
Quick response, honest and reliable service!
I found Phillip on the Water Regulations Advisory Scheme website. I called him April 20th 2018 with an emergency leak after I had had a new washing machine fitted and the hot water connecter was no longer needed (I later learnt newer machines only have cold water pipe connectors and the newer washing machines use immersion heaters) and had not been shut off properly and was leaking hot water creating my own indoor water feature (agh!). I dread sorting these kind of things and find them stressful, but he was friendly and understanding on the phone, came round promptly, was efficient, reasonably priced and explained everything well. He also fixed a draining issue which had caused the previous washing machine to back up on occasion. Would definitely recommend Phillip Metcalf and will be in touch again if I have any more plumbing issues.
Friendly and efficient service. He carried out a full re-plumbing of the whole house following a refurbishment and extension, which included installing underfloor heating, and I have no hesitation at all in recommending him for any size of job.
Phil came round and sorted out my boiler for a very reasonable rate. Would recommend to anyone.
Area
Opening times
- Monday8:30 AM – 5:00 PM
- Tuesday8:30 AM – 5:00 PM
- Wednesday8:30 AM – 5:00 PM
- Thursday8:30 AM – 5:00 PM
- Friday8:30 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2014
- MCS NAP-70682
- RECC
- Free quotes
- Landlord work
- Work guaranteed
Other heating engineers nearby
Also available in Lancaster
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