Griffin Plumbing and Heating
4.8(48)Lancaster • OFTEC




Services
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Underfloor heating repair
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Oil boiler installation
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Reviews
4.8
Griffin Plumbing and Heating is described by many customers as friendly, professional and tidy, with several saying they would recommend the firm. Reviewers report boiler installations and services, radiator and leak repairs, a new bathroom and a washing machine fit. Tom and Sam are named in several reviews for being helpful, knowledgeable and punctual. One person says they emailed and left a voicemail about an oil boiler service and got no reply at all, which they found unacceptable; they had not used the service.
Tom and Sam came when they said they would,did an excellent job and left everywhere clean and tidy.They helped us source the radiators etc that we wanted and even came back one evening after hours to sort out a leak which I had caused.They are very pleasant lads ,take an obvious pride in their work and have very high standards. I would highly recommend them.Five stars!
Excellent service put boiler and 5 radiators in one day, left house clean and tidy. Couldn't have asked for better. Highly recommend
Great customer service from father and son with a lot of experience and knowledge. Slight leak on radiator fixed
I called Tom at about 09.30 this morning. He came round within 10 minutes and solved the problem straight away. No messing about, straight on with the job. I highly recommend him. Thanks again.
I came home from holiday to find no heating or hot water. I phoned Tom the next morning and he came round early that same evening. It was clear that a new boiler was needed and within 2 days one had been fitted. Amazing! Griffin Plumbing have serviced my boiler for the last 8 years and I have always been impressed with their efficiency, reliability and professionalism. Would highly recommend.
Tom installed a new combi boiler to replace an outdated boiler and water tank system that was nearing the end of its life - and fixed two toilets that were failing to refill properly. The whole process from start to finish was outstanding. Contacted Griffin Plumbing and was quoted promptly at a very reasonable price. Tom was excellent in explaining the different options available to us and answered all our questions in full. Tom arrived promptly when promised and worked incredibly hard to fit the new boiler in extreme heat during a recent heatwave! He ensured the water was switched off for the minimal amount of time necessary for the installation. Tom is a true professional, he worked quickly and effectively, respecting our property by ensuring any mess was cleaned up immediately upon completing the work. He flushed out the system to ensure our heating would perform at its absolute best. Tom spent time explaining how the new boiler worked and made sure we were familiar with all the controls before he left. Could not be happier with work completed and would highly recommend.
Excellent service. Came the next day to check my broken boiler so that I was not left without heat for long. Gave a set quote (better than an estimate which can be changed). Was willing to answer questions, set the heating to a good temperature at the start and told me how to change the settings afterwards. Gave me simple to understand recommendations for which boiler to choose. Great service!
Brilliant and quick in getting our radiator from leaking and to stop the pressure dropping, Thank you
Firstly I must say I have not used thier service. The problem I have had is that I have tried to interact with them but have recieved no replies. I was recommended them by my next door neighbour for an oli boiler service. Emailed them several times to ask if they were interested in doing a service for me but no reply to either email. Then left a voicemail on the mobile number again no reply. I can understand that they might not have wanted to travel as we are at the edge of thier area but just a "no we are not interested" would have been acceptable. However no reply at all I find unacceptable.
Competitive price, prompt service. Did what they said they were going to do on the date they said they would do it. Minimum disruption, decent lads on site very pleased with the job. Would recommend. Thanks guys.
New oil boiler fitted today by Tom and Sam. Great communication, installation very efficient with no loss in service. Polite, professional and a pleasure to deal with thank-you.
Would give it ten stars if I could. I used Griffin twice now; once in an emergency, and once for a heating system change - new boiler, old system removal; the works. Couldn't recommend Thomas and his company highly enough. Very professional and personable, punctual, competitively priced with financing options available, the work of the highest standard. I wouldn't even consider using a different plumber now. Thanks!
Tom came to fit my washer in and did an excellent job. Cleaned up after himself, tidy worker and excellent plumber. No hesitation in recommending.
Tom responded to our call to come out and fix a leak in our bathroom incredibly quickly! I would highly recommend his services.
Would give 6 stars if I could! Absolutely fantastic professional service, immensely knowledgeable and up to date on all the latest regulations/safety precautions. Easy to communicate with, very genuine, and really went the extra mile to ensure we were looked after. Will call again in a heartbeat!
Tom & his team are super helpful and went the extra mile to accommodate me at short notice. Wouldn't hesitate to recommend.
Tom responded to our sos call by coming out after work on a Friday evening, sourced the part then fitted it on the following Tuesday. Really happy with the service and he's now saved in contacts for our new boiler support! Thankyou Tom you were a lifesaver for us! We'd fully recommend him, we'll certainly be using him again.
We have used Tom Griffin previously & was so impressed that we decided he was the only plumber we would use in the future. He has just called today (21st June) to carry out a very minor repair ( replace a washer) to prevent water hammer. I have no doubt many a plumber would not have agreed to carry out such a minor job. I have no hesitation in recommending him for any type of plumbing job.
Top service, highly recommended
Telephoned & quickly responded.Spoke to Tom to arrange a time Quoted a price. Turned up as arranged and quickly diagnosed the problem..job sorted.....would not hesitate to use again 5 STAR.....
I have been a happy customer for 15 years and always pleased with the quality and service. Highly recommended as a professional plumber you can trust.
First time that I have used Griffin Plumbing, I had my boiler serviced and a gas fire disconnected. Sam was very knowledgable and explained things about our boiler, that we didn’t know. A lovely friendly, polite guy. We will definitely be using them again, and will recommend to family & friends.
I have used Tom for many years for both my own home and my old home which I now rent out. He always responds quickly to calls, is friendly and knowledgeable, and loves a cup of tea! I have recommended him many times, to friends, and they have not been disappointed either. He is the best at his trade and I even have no hesitation to let him, or Sam, into my vulnerable relative's house unattended. I would thoroughly recommend Griffin Plumbing and Heating to anyone
Helpful and reliable
Thanks tom, prompt professional service, as always!
Brilliant guy super friendly and professional. Can't recommend him highly enough 10/10
I have used Tom,s company a few times. Always excellent service and professional work carried out. Nothing is too much trouble however big or small.
First class service and very responsive company to deal with
All of the above, a 100% recommendation & I'll continue to ask Tom to service my boiler! It couldn't be any better!
Tom is always super helpful, does a great job, leaves you with good advice too on what does and doesn't need doing 👍
If you should require any sort of plumbing, and I mean any sort this is where you need to be. This Company and his staff are first class. Have delt with them for 20yrs at least and they are brilliant, polite, efficient and hard working.
Great team to deal with, Tom offers good advise and quality work at resonable prices. Recomend whenever I'm asked for details of a plumber.
Have used this company now for a good number of years. Always reliable and really good value. Had quite a number of jobs to be done, and all professionally carried out. I would not hesitate in recommending.
Got a new Bosch boiler from Griffin Plumbing & Heating in January. Top quality work, no issues afterwards. Finance was available for us and it was very simple to set up. Definitely recommend 👍🏽
We use Tom for all our plumbing needs for our rentals and our own home, he is trustworthy, reliable and honest, would be lost without him, would recommend to anybody, keep doing what you do so well Tom.
Tom and Sam carried out a system change and fitted a new Worcester Bosch Combi boiler 12 months ago and have just completed the first year service. All the work was carried out professionally, on time and with attention to detail. Highly recommended.
Tom and Sam are very helpful and knowledgeable. Tom responds very promptly to my enquiries and has resolved several problems with my boiler and underfloor heating system (which were installed by someone else). . I'd happily recommend Griffin plumbing and heating to people.
Huge thank you to Tom who was the only tradesman to respond to our boiler issue, attended very quickly and diagnosed and repaired the boiler. I understand Tom is the only Which? approved heating engineer in the area, and I can totally appreciate why! It's not often that you (by a little luck) find someone professional, reliable and attentive. I'm calling him for all my future plumbing and heating needs for sure.
A team you can trust to do a high quality job, on time and in a professional manner. Fitted a Worcester Bosch combi boiler to our house. They arrived on time, we’re respectful of our property, we’re efficient, clean and the workmanship was to a high standard. A genuine 5 star business that I have already recommended and will not hesitate to use again. Thanks to the team.
Excellent service from Tom at Griffin plumbing. Very professional. Arrived on time and work carried out to a very high standard. I was recommended Griffin from a friend. I would definitely recommend and I will be using this company again in the future.
I had a new bathroom fitted by Griffin Plumbing - it is a small bathroom and I wanted everything moving around. They arrived on time and completed the job exactly when they said they would. The bathroom is amazing, I can't believe how good it looks. They even cleaned up after themselves! An amazing job done and I am so pleased with the result - thank you so much
We use their services for years: always quick, reliable and flexible enough to fit within our plans. They always try to help with suggestions which is refreshing. Good value.
responded quickly and sorted our problems with speed and profesionalism, good value for money too. well worth it.
I’ve used Tom and Sam for years. Excellent workmanship, friendly, professional and tidy! Can’t rate them enough.
Tom and Sam at Griffin Plumbing and Heating have helped me with several problems since I moved into an old house. I've been really impressed with their professionalism, expertise and how quickly and thoroughly they get things done.
What a fantastic team great product knowledge and quality workmanship
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Additional information
- OFTEC
- Landlord work
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