Marshall Gas Ltd
4.9(268)Ipswich




Services
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Power flush
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Heating not working
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Reviews
4.9
Marshall Gas Ltd is praised for prompt, professional boiler installations, replacements, servicing and heating repairs, with customers valuing clear advice, fair pricing, tidy workmanship and friendly engineers. Reviews also mention radiators, gas pipework, air conditioning and gas safety work, often completed quickly and explained well. A small number of older reviews raise serious concerns about missed responses, after-sales support and installation issues, so communication and remedial service have been inconsistent for some customers.
The chap who came to service the boiler arrived on time and was very clean and thorough so very nice to have a job done with no hassle. I've been having Marshall Gas Ltd servicing my boiler and my mum's boiler for the last 5 or 6 years now so very pleased with the service.
Super professional annual service from Josh at Marshall Gas - peace if mind going into the colder months - thank you 🙏
would definately recommend this company,
Fantastic job done by Max Fitting Air con in my conservatory makes a huge difference to my home. His work has been done to the highest standard and Max’s attention to detail really shows with piping & trunking not visible on his suggestion. Would highly recommend Max & Marshalls to anyone looking for great professional job.
Marshall Gas came to my ground floor flat to fit a Combi Boiler. They moved the washing machine pump to remove the dirt water. I be in a novice was unsure. I put the washing machine on and all over the inside the kitchen sink cupboard and over the kitchen floor dirty water hot water. Marshall Gas has declined to give compensation and denies everything.
My combi boiler stop working, it was about 13 years old, so it was getting to that point where I needed to change it. Marshall Gas came out really quickly to diagnose the fault, I went with a quote for a new boiler and within a week or the new boiler was in up and running, great customer services, installation was also top notch, price wise the quote was very competitive compared to British Gas, so I was really pleased and will 100% use them again in the future, thank you all at Marshall Gas
Excellent service from quotation to installation of a new boiler and hot water cylinder. On time, clean job with highly skilled installers. Very professional , Steve and his team . Highly recommend.
Had a new boiler fitted very swiftly after our old one got condemned. Amazing service from quote to fitting. Staff were polite and very tidy. Excellent service and would highly recommend.
Friendly staff from the office to the engineers. Great communication all the way through. My old boiler needed a niche part which they found and installed quickly. Shoutout to Josh!
Another very thorough gas boiler service, very professional and polite Engineer as usual and at a competitive cost. Would highly recommend.
Had my first boiler service with Marshall Gas today. The engineer, Josh, quickly identified an issue and resolved the problem quickly and professionally. Friendly prompt service. 10/10
Steve and the Whole team were fantastic the service very professional excellent work our boiler needed moving due to a big build and recently installed Air Conditioning in loft suite it was all carried out and left clean tidy highly recommend Marshall Gas Ltd
Exceptional customer experience from the moment that Steve came to survey for possible Air Conditioning to Danny arriving to fit the split unit. He was efficient, knowledgeable, friendly and trustworthy. Thoroughly recommend Marshall Gas Limited and have now taken out a boiler service plan with them as we were so impressed.
First class service. Attended within one hour of placing my call. Professional, efficient and friendly. Resolved within one hour of attendance.
Very good service. Engineer was very efficient, arrived on time, was polite and friendly.
Such a professional company. Easy to make an appointment for a boiler service. Arrived on time, very courteous and respectful of my home. Thorough job done. Can highly recommend.
A rapid response, when problems arise.
As always, I have used martial gas. I find them to be really efficient, courteous and precise with their work and good value
Very quick and efficient service needed gas oven removed rang them up last week booked in for monday (following week) would highly recommend
Excellent service; new radiator installed in one of my bedrooms; water tanks removed from the loft and Combi system put in.All done in one working day !Thank you so much for your excellent service.
Excellent company. I am always notified about a week before my boiler need’s servicing, the engineer always arrives at the agreed time and carries out the service without any fuss, and when he has gone you would not know he had been, apart from the warm radiators that he has checked. Certainly value for money, definitely better than British Gas!!
We would like to say thank you to Marshall Gas for installing our boiler. We couldn’t ask for better service. They have been brilliant, explaining everything and putting in every effort to provide such a good job. I would highly recommend this company if you are looking for competitive prices and superb work.
Marshall gas offer an excellent service.I have been dealing with them now for several years and I am always very pleased with their service.
Had my air-conditioning fitted today. Superb service from start to finish Steve came to look at my requirements advised and quoted Stephen, his crew arrived this morning punctually. I am so happy with the installation and the service ? Max was so patient with me installing the app on my phone and showing me how to work the remote control and the unit from the app . Excellent advice on the unit I should have and it does exactly what I had hoped. I can highly recommend this team and I shall be calling on them in December to service my central heating Boiler well done guys and a great big thank you to you all
I have my service plan with Marshall Gas and am delighted with their speedy response and same day service, clean tidy, respectful and a delight to welcome into my home - thank you 🤩
I had 2 wall mounted AC units fitted, after the recent hot weather. The installation of both units were completed in one day. The installers from Marshall gas Harley, Ryan and Danny were professional and respectful of the property. The owner Steve who quoted was lovely and was there at the beginning and the end of the day to check everything was as expected. The max electricity this uses is 3.5 kw and the inverter allows these units to heat as well as cool. Which is significantly cheaper than running gas central heating, during the winter. Great updates from the accounts team Jo and Lily for booking in and invoicing. Excellent customer experience all round. I would highly recommend this company.
I've had the guys from Marshalls install boilers and radiators in two properties and can't fault the service on both occasions. From the moment Steve came to quote both jobs he gave me and the family confidence in the work that would be carried out. Both were completed promptly and to a high standard. Highly recommend Steve and the team.
Great annual service, prompt and polite!
we had Danny the fitter come and install the air con and we were very pleased with every thing from the first vist to completion
Marshall Gas have been our go to for years now, most recently this week installing Air Conditioning, great service, price and swift installation. Thanks ever so much!
Excellent service all round from office staff to engineers. Prompt response to enquiry up to completion of job. Thank you. Would recommend Marshall Gas without hesitation.
Very quick and efficient service. The fitting engineer did a great job and was highly professional in the searing heat, and the completed system is exactly what we hoped it would be.
We have a boiler replacement as part of our extension build. I strongly recommend Marshall Gas. The new boiler is going into the loft. Steve visited to quote and gave excellent advise on the best solution for us. Jordan and Josh arrived and completed the first phase. Their work is of the highest standard. So clean and tidy and the pipework is so well designed to fit neatly in the loft. They will complete the work as our extension progresses. Marshall Gas are a professional well organised business with great staff and excellent gas engineers. A great team. I look forward to the next phase.
We had a new boiler installation and the radiators updated. The work was completed to a very high standard and I particularly appreciated that they covered the carpets and left everything tidy, they went above and beyond with that. Feels like a principled company, can see why people recommended them to us. Will have the annual services with them in future
Steve was great when assessing the problem and offering a range of solutions, then the lads did a great job in getting the work done- they even took off shoes and put on their own clean slippers without asking!
Excellent service, friendly team. Installed Aircon in our office and we love it - Would recommend!
Marshall Gas have been out to look at our ancient boiler a couple of times. Both times they have managed to fix the issue with an inexpensive solution. They have quoted to replace the boiler but didn't put on any pressure to recommend this.
Always Excellent service.
Amazing service.
Max came to service our boiler this week, Carried out work as specified . Very polite & respectful of our property. First time using this company , no hesitation using again . Thank you.
Just had my thermostat replaced by Adam from Marshall Gas under warranty . Always the sign of a reputable company when the after sale service is as efficient as the original service they provided. Thank you
I have a Viessmann boiler installed by Primetimeboilers boilers 4 years ago. The boiler was very recently serviced, but shortly afterwards, I had no heating Both Primetimeboilers and Viessmann engineers came and attempted fixes, now I had heating but no hot water After repeated call to both companies and getting no response, decided to call in a local company, Marshal Gas The engineer came on time and within approx 25 minutes found the problem, the “Combi-save valve was completely blocked with debris I went with his suggestion of deleting this item from my system. Finally after 6 days without hot water at all and no help from installer or boiler manufacturer, my problem sorted. Can’t thank your company and of course the engineer who came enough 5* service, highly recommended.
Great service and easy payment options all round efficiency and value
Just used Marshall Gas for the first time, engineer was nice and polite, he checked everything thoroughly, will definitely recommend.
Did the job very professionally, very reasonably priced and left it all neat and tidy. Would definitely recommend to family and friends
Great experience- very professional company We had been given poor advice from previous companies regarding the old boiler ( which was 17 years old) We went to Marshall Gas after another issue with the pressure loss - Josh was very honest and explained options to us which resulted in us buying a new boiler from them . 2 days later the new boiler was installed by Jordan - very professional job - clean & tidy and once again things were explained to us . I would highly recommend Marshall Gas .
Brilliant company, fantastic technicians, excellent customer service. Reliable year after year. Great price on top class new boiler and inexpensive annual servicing which they remind you about in case you forget.
Always a great service from Marshalls.
Fabulous quick response to fix my leaking boiler, very happy customer
In a world where no one ever gets back to you & nothing is easy, Marshall’s Gas are a joy. Cannot recommend enough. Great communication, reassuring, diligent problem solving & outstanding customer care.
The old boiler died, and Marshall was one of the potential replacement suppliers to show up in a search, and in the end, based on reviews we choose them, and they just installed a new Worcester Bosch Greenstar 4000 30kw combi boiler, flushed the system, installed everything else that was required, and did so in just a day. Price was fair, could have been a bit lower, but I choose the above boiler based on other reviews. Happy about the whole experience, and wouldn't hesitate to recommend them!
Dealt with Joanne and Steven absolute pleasure speaking to them, highly recommend
Our 23-year old boiler was at the end of its life and unsafe to operate any longer, and Marshall Gas were brilliant in discussing replacement options and then installing a new boiler quickly. Thanks!
Speedy fix and lovely engineer!!
Always quick and reliable service.
An absolutely exemplary prompt service from these guys. Josh arrived as promised and completed the relevant checks and service as requested. Would have no hesitation recommending using them!
I have used Marshall Gas twice, once as a landlord and once as a private person and on both occasions I received prompt, excellent service at a competitive price.
I had a great experience with Marshall Gas. I called them on Sunday because my boiler had broken down, and they were very helpful and quick to respond. They managed to book me an appointment for the very next day, which I really appreciated. Today, the engineer arrived right on time and carried out the service efficiently. Adam was very professional and took the time to explain several things about the faulty item, which I found really helpful. Overall, the service was prompt and reliable. I’m very happy with the experience and would definitely recommend Marshall Gas to anyone needing boiler repairs or servicing.
Really happy with the boiler service. They arrived on time, and were friendly and professional throughout. They explained everything clearly, and the work was done efficiently. Great customer service—would definitely recommend.
We would highly recommend Marshall Gas for providing us with an excellent installation of a new boiler and providing an extra service with no extra cost! Thank you
I have used the services of Marshall Gas for the past 6 years at an Ipswich rental apartment for routine maintenance, Gas Safety Certificates and the supply and installation of a new gas boiler. I have no hesitation in recommending them. Their response and services have always been courteous, prompt and competitively priced. Their five stars above are well earned.
Came and installed a new boiler next day fantastic firm .highly recommend
Boiler service was done quickly and efficiently by engineer. Thank you
Brilliant company! Had an issue with our heating system. I contacted them and they were able to come out the same day and resolve the issues in a very timely manner. 10/10 service
Over the last three years Steve Marshall and his team have done a lot of work for me including replacing my boiler and updating and repairing my heating system. I found him friendly and approachable and a skilled and knowledgeable engineer. I would highly recommend him and his team.
Marshall Gas have been doing annual services on my CH system for a few years now. And I've had a few occasions where repairs were needed. (Thanks, limescale/hardwater area...lol) The team of engineers are always polite and professional and know their stuff. Great company. Highly recommend them.
Steve attended to fix my heating. Quoted price was charged. Thank you.
Prompt service, very efficient and polite engineer. Very happy to recommend.
Very impressed with their service, they responded quickly & very efficient. Would highly recommend.
Helpful advice and prompt considerate service repairing central heating issues.
Went off feedback from FB for boiler service, made an enquiry, got a call the next day and booked in a couple of days later. Engineer turned up on time, polite and professional. Would happily recommend.
Sensational _ Attentive & Immediate _ Highly Recommended
Excellent service from a local company.
Faultless service from start to finish. After my boiler broke down, Steven provided clear, honest advice on my options. I decided on a replacement, and the team had it installed by the next working day. Fast, reliable, and a great group of people. Highly recommended!
We have been working with Marshall Gas Ipswich since October 2023, and over that time our relationship has grown into much more than just a professional partnership. Working closely with Jo, Steve, Parveen, and the engineering team, we’ve shared plenty of laughs alongside emergency call-outs and everything in between. Marshall Gas have consistently proven to be reliable, responsive, and completely trustworthy. Their professionalism, support, and commitment to getting the job done properly have made them an invaluable partner, and we wouldn’t hesitate to recommend them.
Engineer was prompt,friendly and efficient,office staff also friendly and helpful.
Great people at Marshall Gas, Jo has been a pleasure to deal with and would highly recommend anyone to reach out.
Really good same day visit and quote for a job, where everything was explained plainly and a copy with details emailed that afternoon - and which came in under what we had budgeted for having researched costs online. The actual work was carried out promptly and in a timely fashion a mere two days later. The guys were efficient, polite and talked through the work in progress as required. I can’t speak highly enough of the team, although I recommend calling direct, as the SMS, email and web responses can vary in effectiveness.
5 stars - best company in Ipswich for gas services
Brilliant company, accommodated a last minute appointment cancellation due to bereavement. Very prompt on the day and work completed effectively
Great service as always , highly recommend
Thoroughly professional courteous and always willing to offer help. Josh the engineer visited our property and explained everthing in detail. Would highly recommend Marshall Gas as a reliable customer focused and friendly family run business. Thank you for all your help.
Good pricing, good coms, good tradesman, Good experience, what more can you ask for, Outstanding we have used Marshall's Gas twice now most recently to fit a new Boiler. It was all done in a day and is a great improvement once again good all round performance thank you.
Very professional and friendly service. From Steve through to the two fitters to the team in the office. Could not fault them. Extremely pleased with the new boiler and we've now moved our annual service with them too. Highly recommended.
Marshall Gas have looked after my heating for a number of years including fitting a new boiler.. And I cannot speak highly enough of Steve and the team. They are very reliable, they are always there at the time agreed, caring and honest. In short this is a wonderful company who truly cares and looks after it's customers well !!!
Sold and installed a boiler giving misleading information and causing damage to my home. Despite multiple attempts, they have refused a remedy so I am going to have to take legal action. Avoid.
Fantastic and reliable
Highly recommend. So responsive and professional. Once again thank you for an amazing job of installing our new boiler!
I needed a gas pipe moved in my house so we could knock a wall down. I spoke with Jo. She is polite and professional, managed to book me in with the exact date and time I needed. The engineer that came out was also equally professional, respectful and knowledgeable. Made sure everything was safe and working before leaving the property. Wouldn’t hesitate recommending.
⭐️⭐️⭐️⭐️⭐️ 5-Star Review We’ve just had our new boiler and radiators fitted over the last two days, and I want to say how impressed we’ve been with Jordan and Ryan. They may be a young team, but their experience and knowledge really showed throughout the job. They arrived on time, got straight on with the work, and nothing was ever too much trouble. Whenever we had a question about the new system, they stopped and explained everything clearly without rushing us. They worked professionally, kept everything tidy, and made the whole process very easy and stress-free. We’re really pleased with the installation and would happily recommend them to anyone. Excellent service from start to finish. — Mark & Michael
Excellent service ,friendly and approachable staff
I've used this company for a number of jobs on a project we are currently working on in the Ipswich & Norfolk region. They are brilliant very professional and on it. Happy residents and we are a happy customer. Thanks for all of your help :)
Can't fault marshall gas excellent service They fitted a new boiler for us last year just before Xmas when no one else could do it until the new year Recently returned for annual service Again excellent job
Great professional service. Reliable. Would thoroughly recommend.
Very good service. Would recommend.
Steve and his team at Marshall Gas provided a great service. I needed a complete system change, including boiler and rads. The price was competitive and the service all across the business was excellent. Many thanks go to Ryan and Jordan for working non-stop to fit and finish the job so quickly. They were both extremely helpful and available to any questions I had. They did a great job and cleaned and tidy before they left.. 5 star service. Many thanks. Mark
We have used Marshall gas for a number of years on both of our homes for servicing and repairs. and have always found them to be very professional and good to their word.We have always had a fast and efficient service, all their staff are very knowledgeable and polite.We have no problem in recommending them to anyone including family and friends.
Excellent service. Late Friday call re broken boiler. Monday morning visit. Established boiler was in warranty and advised to call Ideal. Couldn't be happier. Will use Marshall from now on
Brilliant service. Had a new boiler fitted today. Very pleased to have hot water and heating again. Would highly recommend. Thank you so much!
Hi, I recently purchased a new Worcester bosch boiler, supplied and fitted by Marshall Gas Ltd, from Steve quoting the job to Jordon completing the work, seamless. Many thanks to Marshall Gas and would happily recommend them every time, Cheers.
As with the first time I used Marshall Gas (in August this year), I was very happy with their service and the helpfulness and professionalism of their engneer. I would definitely recommend them.
Booked for a boiler service. Excellent service and advice, highly recommended.
I had an excellent experience with Marshall Gas Ltd. They arrived on time, quickly diagnosed the issue with my boiler, and explained everything clearly so I knew exactly what needed to be done. The work was carried out efficiently and to a very high standard, and they made sure everything was running perfectly before leaving. What stood out most was how polite, professional, and tidy they were—taking real care not to leave any mess behind. It’s rare to find someone so reliable and knowledgeable, and I’ll definitely be calling them again for future servicing. Highly recommended!
The gas engineer had been delayed getting to my appointment, but I was kept informed. He was very pleasant and extremely efficient. A very professional company.
Great service as always from this company. Would recommend. Thank you
Easy to set a date, confirmed and arrived on time. Professional and explained process of boiler service. Will use again.
Marshall Gas is a good company to deal with, great friendly service. Steve and his staff are very knowledgeable, professional and very thorough in their work.
We had a problem with our heating/water.Marshall Gas came out next day(and early) and fixed it on the spot.Couldn't ask for more.
Needed our gas pipework altering for removing an old gas cooker. Marshall Gas were available within a couple of days and gave me a very reasonable price for the work. Max the engineer was very friendly, knowledgeable, and sorted things all in one visit. Highly recommend.
Marshall gas replaced my very old boiler. They worked hard all day to get everything just right. I would highly recommend.
We just had Josh from Marshall Gas over and honestly — what a breath of fresh air! He called ahead to let us know exactly when he’d arrive, was super polite and professional, and really took his time explaining everything he was doing. Not only did he install our gas stove cooker perfectly, but he also took the time (without us pre booking in) to help with our gas fire, which has been tricky for ages. He checked everything thoroughly, made sure it was safe, and explained the legalities in a way that actually made sense. He even corrected some bad advice we’d had before — and gave us a real solution, not just more problems. Josh was open about his military background and shared how Marshall Gas supports ex-forces staff — which made us admire the company even more. We’re so impressed by his work ethic, care, and knowledge. Truly a rare experience — excellent service, great price, and we’ll only be using Marshall Gas from now on!
Very efficient and all.went smoothly. All very helpful and friendly
Marshall gas fitted a boiler replacement at ours a couple of years ago and they have been completing the annual service. They are very transparent,efficient, reliable and responsive. The engineers are friendly too.
Amazing job done by Steve and his team. Tidy.no mess and the air con does what it says on the tin. So quiet and so cool in the bedroom..thank you
Marshall gas engineers have been servicing my boiler for some years now and their standards are exceptional.Contact with the company is always a good one.Well done to you and your colleagues Steve.
Marshall Gas recently installed a Vaillant Boiler. Steve advised us beforehand about the various boilers on the market highlighting suitable ones for our property which was appreciated. The Marshall Gas team arrived promptly and worked efficiently spending the whole day on the job. We're very happy with our new boiler and would happily recommend Marshall Gas to anyone. Thank you again Steve & team! 🙂
Highly recommend!! After contacting numerous gas engineers/companies and getting no where, I reached out to Marshall Gas and they came out the same week, provided a competitive quote and carried out the work to a high standard! Will not hesitate to use them again in the future
As a builder I have used Marshall Gas in many of my HMO properties . The standard was excellent the team friendly and price on point . Thank you 🙏 and look forward to the next project !
Very professional from first phone call on a Sunday to the final completion of the work carried out by their knowledgeable engineer Adam,very tidy and competitive prices,Thankyou steve for your prompt attendance and good work carried out.mr Mrs smith
Marshall Gas are professional, honest and a friendly team as a landlord, who has property not close to me, it’s important I have the right team in place, that I can rely on. Having professionals engineers, meant I did not have to drive 2 hrs to let them in, they followed instructions, sent me before and after pictures and explained and fixed the problem and completed the service, ready for the next tenant check in, from start to finish professional, highly recommend to others thank you ☺️
Already a pre-existing customer with boiler cover, now we were in a sweat box of a loft bedroom so went for an aircon installation, all installation was smoothly executed and god are we glad we did it, thank you to Steve and his team for a successful installation. Recommend on both heating and cooling.
Friendly, knowledgeable & helpful people on the phone & on the job which was completed quickly & efficiently.
Very professional from quote to execution.Thankyou so much.
Great service .
We’ve been loyal customers of Marshall Gas Ltd for many years and have consistently received excellent service. We highly recommend them.
I’ve been using Marshall Gas for years and genuinely wouldn’t go anywhere else. Their service is consistently exceptional—efficient, friendly, and completely reliable. The team is not only professional but also respectful of my home, always leaving everything clean and tidy after every visit. Whether it’s routine maintenance or something more urgent, they show up on time, get the job done right the first time giving me peace of mind, and make the whole process smooth and stress-free. It’s rare to find a company you can trust 100%, but with Marshall Gas, I have complete confidence in their work. Perfect service from start to finish from Steve, Jo and their team —can’t fault them in any way. I highly recommend Marshall Gas to anyone looking for top-quality gas services.
Professional, reliable , honest and friendly service from Steve
Excellent service again from Steve and his team, many thanks! It’s good to have someone you can rely on and trust for any work linked with your heating system and be confident that you will be treated fairly. They actually care to ensure you remain a satisfied customer. I would thoroughly recommend to anyone in need of service or installation.
Steven came to do boiler inspection today and offered sound , honest advice . After inspection he advised that we didn’t actually need to replace our boiler despite Baxi telling us we needed to replace it as it was old. I will definitely be calling upon Steven and his team when we do need to purchase a new boiler in the future as he definitely prioritises the customer as demonstrated first hand today. Thank you Marshal Gas Ltd .
I cannot speak highly enough of the job that Adam has just completed for me on behalf of Marshall Gas. He was friendly and professional and very thorough . Thank you very much. Mike Keeble
We've been using Marshall Gas for the last couple of years to carry out my boiler servicing and also some smaller jobs such as replacing radiators. I've always been able to get hold of someone in the office easily, been booked in promptly and I've been happy with the work Max has done for us. Therefore, it was a no-brainer to get them in to quote for replacing our old Thermal Store. Steve was punctual, talked us through our options and patiently answered our 1001 questions. We were happy with the quote we received later that day and booked to go ahead with a new Unvented Cylinder. On the the day of installation, Jordan arrived first and immediately set about protecting the carpets and draining the system whilst Ryan arrived a bit later after picking up the parts required. Steve popped in first thing to make sure everyone knew what was going on and thus work commenced. Ryan and Jordan beavered away pretty much non-stop until they were finished just after lunch time. They showed us where everything was and explained how it all worked. Their work was neat and they were respectful of our house. We've had a few problems since the installation (not related to the work they've done) and they've been very helpful with helping us to get to the bottom of them. Jo must have the patience of a saint. We're very pleased with the work that Marshall Gas have carried out and wouldn't hesitate to recommend them to other people.
Very pleased with new boiler, radiators and water pressure system. Their expertise and professionalism were outstanding. The attention to detail and workmanship made the whole process stress free. Everything was explained clearly and they were polite and helpful. Efficient throughout. Highly recommend this Company.
Just had a new boiler fitted first class service Jordon the fitter was great , also Steve was so helpful would certainly recommend this company Tina & Peter
I had a new boiler fitted by Marshall Gas in September last year and was very pleased with the service. I'm decorating my new home, and contacted them about removing the old radiator in the hallway, and installing a new one when the decorating was complete. The standard of service and workmanship are excellent. The engineers from the company have all been polite and friendly, and have left no mess at the end of the jobs. Will use again, and have no hesitation in recommending Marshall Gas.
Steve was very helpful, polite and on time, when he came out to do the quote the same with Jordan when he a came to fit the new boiler. They explained everything to me throughout and they even took their shoes off when in and out the house. I would throughly recommend. Thank you
Marshall gas yet again have proved themselves to be a very professional and reliable company! I needed my gas checked (low pressure) and some pipework checking and the system refilling and testing. I contacted them on Thursday and an engineer was out to me the very next day! I found Josh to be very friendly and professional and all to happy to answer any questions I had about my system. Thanks again Marshall Gas for a very prompt and professional service! I forgot one will be using you again and am all to happy to recommend you to my friends.
Reliable, thorough, feel reassured by their knowledge and expertise. Take time to explain. Would recommend!
Marshall Gas Ltd is a brilliant company 😁
Would 100% recommend this company absolutely reliable and very quick service and very reasonable prised fixed my boiler within 30 minutes. Thank you Josh you did a brilliant job.
Adam carried out gas pipe capping service. All done to the highest standard. Fully recommend them 👍. Thank you.
I recently had a new boiler installed by Marshall gas. My old boiler was condemned by the gas board at 9am and after a phone call to Marshall gas, they had someone here to quote by 11am. When quoting they were very professional and friendly, they made sure I understood what my options were and what needed to done. There was no pressure at all to accept the quote. When I decided to go ahead they fitted me in the next day at 8am. The person doing the installation was also very professional and friendly and completed the job to a high standard. He made sure i understood the new boiler and knew who to contact if there was any issues. I would absolutely use them again and will use them for all future plumbing work.
Absolutely fantastic from start to finish. Initial contact, home visit, install and follow up call. All perfect and faultless. Best price I received out of 32 quotes. Thank you Steve and the team.
An excellent boiler service and radiator pipe repair. On time, friendly knowledgeable and within the quote. Could not be better
Fantastic service from start to finish. 14days from initial quote to installation!!. Steve was very friendly during the initial process, & Ryan & Jordan were great during the installation. Very happy & would definitely recommend.
Just had a new radiator fitted the guy's were friendly and professional . The radiator looks great and they cleared up afterwards. Great job Marshall Gas I can thoroughly recommend them.
I don’t usually write bad reviews but I feel this time just have to. I had a new boiler installed last year by Marshall Gas, and the experience was nothing short of disappointing. The workers they sent were messy, showed little respect for my home, and didn’t inspire any confidence in their ability. To make matters worse, they damaged my bathroom floor, which they had to fix, but the entire ordeal was a hassle I shouldn’t have had to deal with—especially after spending thousands of pounds. At the time, I chose not to leave a bad review, as I was informed that the two workers responsible had been fired. However, my dissatisfaction didn’t end there. This year, I hired a different company to service my boiler, and I’m so glad I did. They discovered that the inhibitor level in my system was at zero—despite Marshall Gas signing off stating it had been added. Not only is this blatant dishonesty, but it also invalidates my boiler’s warranty. Because I have no trust in Marshall Gas to fix their own mistakes properly, I had to pay out of pocket to have the inhibitor added. This is unacceptable. Cutting corners on something as important as a boiler installation is dangerous, unprofessional, and shows a complete lack of integrity. I would strongly advise anyone considering Marshall Gas to look elsewhere unless you want to deal with unnecessary stress, additional costs, and a company that seems more interested in ticking boxes than doing the job properly. [UPDATE: RESPONSE TO BUSINESS’S REPLY:] Thanks for your response. However, I need to correct several misleading statements in your reply: 1. You claim my boiler installation was “heavily discounted due to my concerns.” This is false. I paid the full price quoted before the installation began. Any suggestion otherwise is simply dishonest. 2. You state that you “sourced and arranged the fitting of my new lino flooring.” Again, false. I sourced and purchased the flooring myself, arranged for a professional to fit it, and then had to chase you repeatedly to cover those costs—something you initially resisted. 3. You insist that Steve returned to “add the inhibitor.” This is also untrue. The inhibitor was never added, which was confirmed by an independent service this year (see attached picture). This wasn’t a minor oversight—it was negligence that could have voided my boiler’s warranty. 4. You claim that if I had “allowed you the opportunity,” you would have resolved these issues free of charge. What you conveniently omit is that your offer came with conditions—I had to remove my negative review first. That speaks volumes. Also, let’s not forget that during installation, you failed to fit an additional emergency control valve (AECV), a key safety requirement. Thankfully, the reputable company I hired this year caught this and rectified it to ensure compliance with British standards. Frankly, I’d rather pay a professional to fix your mistakes than have you step foot in my home again. It’s clear that when things don’t go their way, Marshall Gas becomes a nightmare to deal with. I wish you the best—just not in my home, thank you very much.
Brilliant company. Most impressed with the customer service and so nice for Steve Marshall to come to inspect for the quote himself. Would highly recommend to everyone
Cannot fault Marshall Gas enough. Appointment for a boiler service done within 24 hours of my initial enquiry. Had a few issues with my boiler, resulting in their technician being here far longer than expected (we were the last appt of the day) but didn't moan or rush the job. Josh is a huge credit to the team, was very friendly and so helpful. Would highly recommend this business and will definately use again.
Thank you to the wonderful Joanne for arranging Josh to come and sort out my boiler issue so quickly and efficiently. Josh was very knowledgable and extremely good at what he does! You’ve both been super and a new client has come your way. Thank you
Very happy with the company did my dad's boiler service.Very polite and helpful
Was recommended by a family friend to have our ancient boiler replaced to a combo boiler. Steve and the team are extremely knowledgeable and helpful. They went above and beyond for our install and any questions I had post install they were quick to answer. If you are considering using Marshall Gas, I would really recommend using them as you get a great all round service.
Very very pleased with the level of service we received from Steve, Jo and the team. Came round to quote the same day as I contacted them. Also incorporated a repair to a pipe within the quote which I feel was extremely competitive in the first place. I would recommend their services to all, it’s an A star from me 🙏🙏
I answered post on Thursday evening, Steve phoned Friday and arranged boiler to be fitted Saturday Am. Everything went like clockwork the engineer was caring of my home and very polite . Thank you Marshall Gas.
We had Marshall Gas replace all our radiators and add a new one in our home. They were reasonably priced and turned up to all appointments on time. There were 3 engineers on the job so it was all completed in under a day. They cleaned up after themselves and left the house tidy and took all the rubbish away. The engineers were polite and friendly. We would highly recommend them.
Searched for local (Ipswich) company to replace old gas boiler hoping to see information showing long history of the business, experience of working with any type of domestic gas equipment and offering repairs, servicing and installation of new appliances. Choosing Marshall Gas proved to be the correct decision. Jan - IP3 8AT
I have been using Marshall Gas for my annual boiler servicing for 2 years, I highly recommend. They are professional, responsive and offer good appointment availability. The engineers always clean up afterwards and friendly.
Marshalls replaced an ancient boiler and installed a new central heating system (in 2 phases to suit me). There were some challenges to overcome when installing the last radiators meaning the job took longer than expected. The install engineers worked tirelessly to complete the work on both occassions & have done it all to a great standard. I'd like to mention Max specifically for his attention to detail and communication throughout the job, he's a credit to your company.
Friendly efficient service, can't recommend highly enough
My wife is very house proud and she was most impressed with their considerate working practice. Boiler installation went well with minimum fuss.
Quick efficient service. Staff polite and tidy. Work done to high standard.
Great efficient service, highly recommend
Josh turned out within 2 hours of calling, diagnosed a faulty 3 Port valve and had the job finished in less than two hours including travel to collect parts. Heat and hot water flowing for guests from Spain staying 3 weeks over Christmas. Fully recommended!
Excellent service! Used them for an emergency call out. Very quick to get out to us and solve the problem. Really lovely staff on the phone and engineer that came out to us. Very good prices as well. We will be using them again!
I've been using Marshall Gas for a number of years now. Good price, friendly, knowledgeable staff, respectful of your home, very tidy. Excellent service.
Marshall Gas have always been a great local business which always provides good reliable engineers who work well, are polite and leave jobs clean and tidy. Josh visited today and he met all our expectations of good service. Well done.
What fantastic service. Our heating stopped working, just as the temperature dropped (!). I contacted Marshall Gas and the next day the issue was solved. The engineer was excellent. Thank you very much. Sarah
They are a fantastic team - knowledgeable, honest, professional, efficient and driven by keeping the customer first. Always felt happier after every engagement with them. Highly recommend!
My boiler broke on Christmas Day. I contacted Marshall Gas via their website and Steve got back to me within minutes. He got me a quote the next day and carried out the work within 2 days. Steve and his team went above and beyond, which is greatly appreciated especially over the festive period. Highly recommend 👍
There was a problem with the existing boiler over Christmas, we contacted Marshall Gas on the 27th and they carried out an inspection with in 2 hrs of our call. The report came back and unfortunately the boiler was found to be beyond reasonable repair. Steve managed to find a supplier who had stock of a new boiler and arranged installation the following day, meaning the occupants were able to have heat in the property again. It’s such a pleasure to deal with a company who has the resources to deal with situations such as this quickly and effectively, yet still maintain the values and personal service of a family run business.
Absolutely brilliant service, went above and beyond every step of the way. Would definitely recommend!
The gentleman who came to sort my heating was here very promptly after my initial phone call to the office . He was polite, didn't trat me like an idiot and explained everything he did. I am very impressed with the care and service I received.
Marshall Gas recently completed a range of plumbing work in our home, including upgrading the boiler and water pressure system. Their expertise and professionalism were outstanding from start to finish. Despite some unexpected challenges due to our property’s age and unique setup, they stuck to the original quote and delivered exceptional results. The attention to detail, quality workmanship, and clear communication made the entire process stress-free. Highly recommended!
Very honest and very experienced business, highly recommended.
Very professional friendly team. New boiler fitted swiftly & efficiently. The team were quick to respond to a query I had. Excellent value. Would highly recommend.
Always great service and reasonable prices too - would recommend
After being without heating or water for one and a half weeks and finally being told my boiler was no longer cost effective to fix I had to bite the bullet and choose one that could be installed sooner rather than later as we have just been going through a cold snap and coming up to Christmas not being a good time for anyone with all gas fitters already fully booked, but after a internet search Marshalls was one of the company's to come up and being local looked like the way to go. That evening I received a call from Steve the owner and we discussed options which I just needed to divulge but I knew he had engineers on tap and a new boiler could be fitted within 24 hrs so the following day I made the decision to go with Marshalls and I'm glad I did, my engineer was Luke and he did a fantastic job of getting me up and going and is a credit to Marshalls team they really are how a business should operate so thanks to Steve who obviously works incredibly long hours and Luke and hope their business goes from strength to strength going forward.
Always a great service. Prompt, efficient, tidy and professional job.
Had a problem with the condensate pipe leaking under the floorboards, Marshall's booked us fast , the problem was sorted quickly , and the chap left everything tidy and clean.The price charged was very reasonable , so I can recommend Marshalls with no hesitation.
Efficient and friendly service.
Used Marshall Gas for Boiler Replacement. Work all completed in about four hours. Ryan was efficient, tidy and attentive. All is working well now. Well done Marshall Gas !
Excellent service from a genuine and trustworthy company. Installed my new boiler on a Sunday to get me out of trouble.
First class service.On time.Polite engineer.Cracking job finished on time.Would recommend 100% will use again in future Thank you
Arrived fate and time booked with a phone call on update very pleasant knowledgeable engineer who carried out service quickly quietly and efficiently. Very professional all round company would use again and fully recommend Thank you
I contacted Marshall Gas on Tuesday about installing new boiler and after 2 days all job was completed. Thanks to Steve and Ryan for fast and great job. Can trully recommend.
A very professional and reliable company. Highly recommended.
Happy with service and price. Arrived at agreed time and was quick and efficient. Would recommend no problem.
Marshall Gas is reliable and trustworthy, highly recommended !
I’ve used Marshall gas couple of times for boiler services. They fitted my smart thermostat recently. Steve came round first to make sure that my boiler was compatible, and then Andrew fitted the thermostat couple of days later. Superb customer service from the office staff to the gas engineers. I highly recommend them, and won’t be looking for anyone else for any future heating service.
Excellent service, good value, professional, quick and really helpful with my dumb questions. House left really clean and tidy. I would highly recommend
Very happy to recommend Marshall Gas. Very good and helpful service today by Andrew their engineer.
Professional, honest and reliable. Fantastic service from these guys. Highly recommended.
Very quick and quality service! Boiler broke and new one was fitted Monday after getting me a quote late on Friday night! Will recommend!
Came back off holiday to a broken boiler. Needed a replacement as quickly as possible, Steve and his team managed to fit me in and fitted a new boiler. His team were fantastic and did a superb job. Can’t thank Marshall Gas enough, and would highly recommend.
Liam did a really good job of installing a new boiler. He was efficient and worked hard all day. Thank you to Steve Marshall as well.
Contacted this business for a elderly relative. Their boiler was well overdue a service and not working correctly. They reported back the care and empathy the worker gave was brilliant. He helped reassure them, despite the first time he had been to them. The price was reasonable too, which always helps the older generation.
Max visited on 22nd January to service the boiler installed two years earlier. He was professional and carried out the work as planned. He is a very personable young man, remembering being here for the installation. Invoice sent by email, paid easily. Marshall Gas recommended!
Marshall gas fitted a new boiler for me nearly 2 years ago and sorted out pipework problems I had had very efficiently and 2 years on I am very pleased with my heating Have recommended to other people and they found marshalls very good Can highly recommend
Excellent service. Very helpful and professional. Clean up afterwards. I have had them out to fix my heating, sort out a gas issue caused by a dodgy builder and routine boiler servicing. I can't recommend them highly enough.
Steve and team done a conversion with all new rads and pipework. They provided a great service through out, very knowledgeable and worked around renovation with no fuss. Would highly recommend and will be using again.
Friendly, family business that offer a consistently great service. Would highly recommend!
Outstanding team at Marshall Gas with a wealth of knowledge can't fault them one bit ,Outstanding service from start to finish highly recommended wouldn't ever use anyone else now
Marshall Gas service our boiler and are friendly and always professional. Their knowledge and experience is something to be relied upon.
Marshall Gas saved us from a miserable xmas a couple of years ago. Our boiler died the day before Xmas eve! Stephen Marshall gave up his xmas eve with his family to fit a new boiler for my family. Can't thank them enough.
Marshall Gas service my boiler every year. I wouldn't use anyone else. The team are so helpful and friendly and they leave you house spotless. Can't recommend enough.
Marshall gas have provided us with a fast, efficient, competitive and friendly service for many years now. A well run family business with customer satisfaction clearly at its forefront.
We have had Marshall Gas complete main jobs for us. A whole new heating system, servicing our boiler every year and they have just added radiators for our extension. 1st class service. Thank you Marshall Gas 🌟
Tex and his team are very friendly, very quick at responding as they visited one of my tenants and were very honest, they offered us the most cost efficient way of resolving the issue. The tenant was also very happy with the service and politeness of Marshall Gas too and said how quick they were at helping too! I can highly recommend ✨
Awfull company , engineers are not well trained to solve the issue though will put you in another issue and then will over charge to fix it . Beware please . Nice reply buddy . Heard a lot about your false claims, explained everything on the phone call . Even we have all the details . Threatening us you don't care about the reviews and blamed for bullying. Anyway we are putting a complaint against your company Waiting for the full refund. It's our request to beware from this company .
Honestly very happy with new boiler installation. All works carried out for quoted price and good people to deal with.
We have just had a new boiler fitted by the Marshall gas team. Fantastic service, professional, friendly and very informative throughout the whole process. We will definitely be recommending them to friends and family!
Thank you Marshall Gas for an excellent job. Our new boiler was fitted efficiently, and within 2 days of quotation, by such lovely guys. No mess or fuss just a great job! Engineers arrived punctually and worked til job was done. Would highly recommend this company.
Called up yesterday to get a quote as a family member had no hot water. Was told someone would be back in touch within 24 hours. Been over 24 hours now and not heard from anyone.
We had three new boilers fitted on the 18th July in some of our properties. Such an awesome job the guy’s were amazing clean tidy and very helpful in fact the best I have ever come across! We would definitely recommend this company 199% Thanks guys for all your hard work and you would never know you had been now that’s what I call amazing work !!
I had about 4 quotes for a new boiler all of which were well over £2k (one for £4k!) But Marshall Gas came in well below all of them. I have to be honest, I was a little worried, Would I "get what I paid for"? Would I get poor service? How are they doing it for so much less than others? I needn't have worried! Steve was awesome, he explained everything, was very professional and a really nice guy. Then Luke came and installed the boiler and did a fantastic job, our boiler works perfectly, our hot water and heating has never been so good! I 100% recommend Marshall Gas, great local company, will definitely be using again for servicing and for future work we want done. Update: Boiler still working great, they’ve just serviced it for the second time, and were excellent. Very happy customer.
I had the pleasure of having Marshall Gas over to service my boiler and swap a couple rads out. Steve and Ian are very professional and knowledgeable engineers and provided an excellent service. I can't envisage using any other gas engineer moving forward.10/10 would strongly recommend.
Had a reminder to have my gas serviced and Marshall Gas were able to come the very next day. Ian arrived and found something is wearing but does not need attention yet. He explained it all very clearly. He did a thorough job and left everywhere as he found it. Ian was very polite, thorough and friendly and even helped me with something I found difficult before he left. That was so kind. The attention to detail on the service was excellent and the price was the same as last year! I would definitely recommend Marshall Gas
Very pleased with my new boiler installation. It’s was the best quote received, very competitively priced. Steve who gave me the quote explained everything in detail but also in a way that I could easily understand, this was very much appreciated. All work was done within a day which was excellent. I had a few extra questions after the installation and these were answered and sorted out for me very quickly/professionally. Very nice company. Would highly recommend.
New Boiler installation x2. I had a brand new boiler and the service and work was just outstanding. I then decided to move leaving my lovely brand new boiler behind and guess what? Our boiler in the new house broke! Marshall Gas to the rescue again. Thanks guys for everything you've done. I'll never go else where. You're amazing!
Had our boiler serviced today. Steve arrived punctually with a smile, carried out the service promptly with thorough care. He left the area very clean after draining and cleaning what had to be done. Within minutes, I was in receipt of our service certificate electronically which was needed to progress with our house sale. Thank you team Marshall Gas, a brilliant local company with the upmost integrity!
Could not be happier with the service I received from start to finish from Steve, Jo and team! Always on hand to help! Thanks Marshall Gas, keep up the excellent service!
Highly recommend this company - very efficient, friendly and reasonably priced.
New Boiler Installation Steve installed a new boiler, several radiators and a Nest controller in October 2022. The communication was great from start to finish; and the new system has been running smoothly since the installation. The job involved moving the boiler in an existing kitchen cupboard to improve access. I really appreciated the effort that Steve and co took to add some very neat carpentry to make the boiler surround look really neat. The installation of the Nest and radiators was also handled very professionally. All in all a really great service, I recommend Marshall Gas.
I chose Marshall Gas to install a new boiler, disable two old gas fireplaces and install a box around my gas meter. I was really impressed with how Steve conducted his survey for the work. He came, asked what I wanted to do, walked around the house to analyse the property and we spoke a bit after about the job at hand. I received the quote shortly after, it was all very efficient. I confirmed on a Sunday I was going to go with them, by the end of the next day, all work had been completed on the property. Exceptional customer service and Luke the gas engineer did an absolutely great job in such a short time frame. Don't hesitate with Marshall Gas!
Had these guys come out to service our boiler a couple of weeks ago at short notice great job very informative and reasonably priced. We shall be using them again!
Couldn’t rate this company higher if I tried. Really helpful guys and open communication from day one. The lads that came to fit the boiler were so respectful and caring and just overall 10/10. I was heavily pregnant when they came and they were very thoughtful of myself and my dogs the whole time. Even tried to keep the noise down while I napped on the sofa, so sweet! Always told us what they were doing and what the plan was from start to finish. If you ever need a boiler, I couldn’t recommend these guys enough. I’d give 10 stars if it was possible :)
NEW BOILER INSTALLATION. Great service from start to finish. Quote was extremely good, everything was explained as to what we needed. Out of four other quotes, Marshall Gas came out on top. On the day of installation Steve and his colleague worked from breakfast to evening time. They also fitted fifteen TRV's, all work completed with no mess, disruption or damage. Everything cleared and taken away. I would not hesitate to recommend Steve and his team and he will be our regular go to for all our future needs. We were so impressed, that today we have signed up to his Marshall Care Service Plan. Robert & Marion.
My boiler died and Marshall Gas’s quote was the best, plus Steve was very professional and knowledgeable, and able to install within 2 weeks. Steve and his team worked tirelessly all day, which was made tougher being a 3 storey house and everything had to go to the top floor, but that didn’t affect the quality of work. To save money we used a Cherry picker rather than scaffolding to replace the flue pipe on the roof, and that went very smoothly. There was one issue but Steve popped back straight away and fixed it. The team were fantastic and friendly…..I would highly recommend.
Good communication and excellent service. Would highly recommend!
Martin replaced our boiler today. Such a lovely man and very professional. He did a brilliant job and I wouldn’t hesitate to recommend
I am so thrilled with my new boiler and cannot rate this company more highly. You did a great job!! 👍 Professional, knowledgable, Quality, Honest # reliable # punctual # polite, all paperwork and certificate were provided. Steven and the team has been fantastic, Highly recommended!!!
Thank you for the job well done Steven - all the best to you and your team.
What a professional company to do business with! As a Landlord, price, product and installer are paramount to me. I have to say that Marshall Gas Ltd get 'High Fives' throughout. I was really impressed by their service, and would not hesitate to use them again. They also ensure their customers feel valued both before and after installation. So thank you guys for making my life easier!!!
Huge thanks to Steve who came round at very short notice and got my boiler up and running. Giving me back heating and hot water. After a day of hell from another Gas company this was so appreciated. You guys went above and beyond your job., I would highly recommend your services to anyone. All the very best for you in the future.. Thankyou so much.
At first Steve was very polite, looked professional and knowledgeable besides to turn up to give me a quote well after 8pm when I requested no later than 8pm. Few days later received a quote by email saying if I had any questions or would like to book a date for installation to give him a call. Exchanged few little messages asking about size cupboard that would fit the boiler which I had a response, but every time I asked about a installation date I was ignored about that. Me and my husband tried to contact him few times but no answer. Just want to warn people that this sort of treatment from a trades person isn’t correct. Gave him plenty of days to replay and still no answer.
I had Steve come and quote for a new boiler and hot cylinder tank installation. The quote was the cheapest and for once I was pleased that I went with the cheapest as the service and quality of work was fantastic. It was done on time and to schedule with no fuss or mess left. The price quoted was the price I paid and I have no concern in welcoming them back next your to service the boiler...and when we look to replace the radiators. Go with Marshall Gas...you will not be disappointed.
Loyal customers of many years, let down by lack of response. Received automated email for annual gas safety certificate, so called to make appointment. No reply to any messages, totally rude and lack of decent manners. Obviously way to busy to spend time on customers who were there when they first started. Very poor, not even worth one star as nothing to review. Don’t use if you want a reliable, loyal service.
I contacted this company in a desperate try to find a gas engineer to check my combi boiler that gave me some errors in the last couple of days. They kindly apologised, yet they don't really cover my area. Yet, they asked me what is the reason I called for and got the details about the type of boiler and the error shown. Even though they couldn't reach me, the guy I spoked to gave me advice about potential causes that triggered the error, and also provided me with details for a company local to me that could help me in case none of their advice helped. All this is a clear statement of their professionalism and kindness. I would like to thank them for their help and if I could, I would have given them 100 stars, because they deserve it. Thank you
Whilst Steve advised me That they were really busy, he spent time discussing the issue and making suggestions to remedy the problem giving clear and concise advice and talked me through getting the job sorted.
Steve and Ian came out to mine today to replace the orginal boiler of a new build 15 years old. They spent some 9 hours thoroughly and professionally undertaking the work, keeping me informed at all stages. Two very tidy workers who cleaned up after themselves as well. Thank you Steve and Ian, a job well done. I now have a sauna! Would recommend without hesitation. 👏🖕😀
Great service you can rely on highly recommend
Really pleased with my new boiler installation. Luke fitted our new boiler and was polite and tidy. Fast and efficient company and a good competitive quote by Steve the owner. Also great to support a local business.
Needed a new boiler and a towel rail replacing and Steve came round to quote before lockdown; he was very friendly and gave honest opinions and clear explanations of options available and when answering questions - it didn't feel like a sales pitch, and he came back with a good price. Finally got the work done after lockdown and the best description is 'professional'. Very happy with the job done and he tidied up so well that we really couldn't tell afterwards that anyone had been working all day in our kitchen!
Thank you steve and Ian great job, not easy for them during lockdown, but they managed brilliantly.
Amazing and friendly company.
Amazing service from Marshall Gas, competitive prices and communication was brilliant.
Amazing and friendly service. Quick and reliable. I wouldn’t hesitate to recommend and use them again🙌
Absolute dream of a company, from first contact till the last. Very friendly, very fairly priced, the work was carried out promptly and with a smile. We will be using them again!
Having worked closely with the team at Marshall Gas I can see how personally they take their profession. They really do strive for excellence and reliability, top team and I can't recommend them highly enough.
Marshall Gas is such a friendly and helpful company. They make you feel reassured with any issues you have and you know they will be at your home when they say they will. Marshall care plan is also something they offer and this is so reasonable and takes away any financial worry and you know you are in good hands. I would thoroughly recommend this family run business for total reassurance.
Needed a boiler installed in our tenants property. Despite the current lockdown we were able able to get this done very efficiently with the minimum disruption to the tenants.
I’ve been using Marshall Gas for the last three years since discovering them during a boiler emergency 🚨 Very prompt response from Steve. Clean, fast, and very reasonably priced. Luke has been twice since joining the MG team for the last two services , also a really nice guy, thorough boiler service, and still at reasonable prices. Have recommend to family and friends and they all now only use Marshall Gas. 5* can’t recommend them highly enough.
Very poor after sales customer service. Excellent installation of boiler and radiators, but badly let down when problem with one radiator. Three visits arranged - none kept! Left to sort problem for ourselves.
I'm lucky enough to have Marshall Gas on the road i live on as they were able to help me get a new boiler and parts fitted at extremely short notice and get me back up and running very quickly! I'll be using them for my yearly services going forward! Highly recommend!
Just had these guys out on an emergency call and they were incredible!!!! Would highly recommend and the peace of mind setting up a service package is priceless.
Used Marshall gas many times including a call out today.Steve is honest,reliable and trustworthy Man of his words,and he definitely knows his trade Kesgrave IP5
Faultless service recommend
Steven visited our house last month and serviced our boiler, he identified numerous problems and re-attended the following day to rectify the issues. I have recommended Marshall Gas to all my friends and family. I can't rate him enough ! :)
New combi boiler installed this week by Steve and Luke of Marshall Gas Ltd. Very prompt and professional service in addition to full in-depth explanation of all controls before leaving the property. No delays, work completed within timescales as stated on invoice. Very competitive prices. Highly recommended!
Luke recently came to service our boiler, what a refreshing change. After being signed up to a national company for 2 years and always getting excuses for delays, Marshal Gas and Luke were very efficient and friendly, great job. During the service Luke picked up on an intermittent fault we've had for years and no one has been able to solve. However we are now fixed, thank you! Sadly a few weeks later our water and heating cut out entirely, not what you want with 2 young children! Marshall Gas to the rescue again. Steve and Luke came out the following evening to see what the problem was and once again a quick, efficient and friendly service, no fuss, no mess. We would definitely recommend Marshall Gas.
Engineer visited, low heat on radiator's, couldn't fix the problem, once he left there WAS NO heat whatsoever! Called them up and told someone will be round tomorrow, explained it's freezing cold right now and need at least the heat I had this morning only for them to hang up on me. Great service! NOT!
Was looking for a gas engineer and was recommend this company. Very pleased with the work provided.
I am very pleased with the service provided from Marshall Gas, converting my old system to a modern combi boiler. I will recommend them to friends and family.
Steve at Marshall Gas Ltd recently replaced my boiler, he provided a very professional and prompt service. His prices were very competitive and the job was very thorough. Highly recommend!!
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2017
- Gas engineer
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Also available in Ipswich
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