Clwyd Heating Renewable Energy Services Ltd
4.5(18)Conwy • APHC • MCS




Services
Reviews
4.5
Clwyd Heating Renewable Energy Services Ltd customers reported good communication and professional service when they contacted them. Some experienced staff being courteous and taking time to answer all questions. However, there are instances where the company failed to respond to calls and emails regarding a planned fit.
I am really pleased with the service provided by Clwyd Heating Renewable Energy Services Ltd. Communication was good the team arrived as arranged and they took the time to make sure everything was done properly. They were approachable and answered all my questions without making anything complicated. The whole experience was straightforward and stress-free and the quality of the work was excellent. I would definitely consider using them again in the future and would recommend them to friends and family.
A very positive experience from start to finish. The team were knowledgeable approachable and took the time to answer all my questions. Everything was handled professionally and the service was exactly what you would hope for from a reliable heating specialist. Would definitely recommend.
Excellent attention - would highly recommend using this Company for resolving your plumbing and heating issues. Friendly speedy but very professional approach.
Avoid this company. They said that they would fit a log burner which we then bought but they won't respond to numerous calls and emails to arrange fitting. Extremely unprofessional
Boiler service completed and clear explanation provided when a new item was required. Very pleasant and polite, efficient and good value.
Job not done after promising to come out, been going on for 10 weeks, never return calls
Out boiler had been playing up, John sent a team member out to help and the repair worked for a while, but sadly we needed a whole new boiler, we used John's recommendations and he very kindly fitted the boiler the day before Christmas Eve, he worked like a trooper to ensure we had heating for Christmas, he kept in touch to make sure all was working well, his bill was extremely reasonable considering the time he was here, I would highly recommend John and his team, thank you so much,
excellent service from Debbie and the team. Very professional. many thanks, Joan Abergele
A family run business with John at the head of it all. Over their visits I met him and his lads who where nothing but courteous and professional. John was assisting me with a particularly difficult oil heating system and would not give up on it despite me even wanting to throw the towel in. Other companies wanted to RIP out and replace the system and would not entertain a repair. As you can imagine, this would have come at substantial cost. John and his team persevered with the problem and finally fixed it, after spending many hours over a couple of weeks resurrecting the system saving thousands. He remained in constant contact and was even phoning me of an evening to check on things. I can not fault his attention to detail and his customer service. There are quite a few big companies out there but I wouldnt go near them again after dealing with these guys. John's motto would appear to be that he treats the customers money and expenditure as if it was his own (and he sticks to this). If you are a landlord or a tenant who has no choice but to trust what the engineers are telling you then these are the people to call. And just to prove, I am not bias. I am a private Tennant with the landlord responsible for all the expenditure for heating maintenance. The landlord had actually agreed to a substantial fee to replace the whole system which would have been too easy for these guys to agree to and make substantial profit. But they soldiered on and the system has been working effortlessly now since their maintenance and repair.
Superb service yet again from Clwyd heating. Arrived within 5 minutes of reporting catastrophic failure of cold water pressure vessel. Can't thank you enough.
Great service from these guys - thank you! We needed a tap replacing as it was leaking, and as we're in lockdown at the moment, I was worried about finding a plumber. I found Clwyd Heating Services on Facebook, and started a chat enquiry. They guys replied instantly and arranged a time for the same day. They also sent me rates and prices, so I would know how much it would cost. The taps were fitted a couple of hours later, with no hassle and done quickly, neatly and efficiently. As we're all in lockdown at the moment, the service I received was impressive. Thanks again guys, highly recommend :-)
Reliable and polite quick service
I've had Clwyd Heating repair two boilers now and the work they carried out was second to none. Clean and very reasonable on price. Have now also taken advantage of their boiler cover which is paid monthly at a very good rate. Thanks again.
Best heating company in north west area without a doubt
Area
Additional information
- Incorporated 2012
- APHC
- MCS
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