Insulation & Heating Installations Ltd
4.6(32)Middlesbrough • OZEV authorised installer




About
Insulation & Heating Installations Ltd is an electrician based in Middlesbrough. They carry out electrical work, including insulation and heating installations. Customers say their staff are friendly, the service is professional, the work is efficient and communication is good. They are listed with OZEV as an installer.
Reviews
4.6
Reviewers of Insulation & Heating Installations Ltd repeatedly describe friendly staff and a professional service, with several saying work was efficient and communication was good. One reviewer praised the care shown to their hearing difficulties and their dog, and others mentioned a reduction in bills after a boiler or solar panels were fitted. Several reviewers said the workforce was polite and left the property tidy. One reviewer said flat roof insulation failed within a few years, describing the loft work as shoddy, though they later said the roof was put right by a contractor to a high standard. Another reviewer said they were told they qualified for too much support to get help, and one said extraction was left unwired and they were left without heating.
Amazing service and customer care! Fish!
If you concerns about strangers working in your home? Stop! IHI Ltd, from Laurence, as first contact to completion of works, I can honestly say that, as someone who has worked my adult life in construction, it was a pleasure to have this company in my home. The professionalism, skill and indeed speed with which all aspects of works carried out was absolutely amazing. IHI Ltd cares about people. ie: I have hearing difficulties and my dog Jessie is losing her sight. When the workforce became aware of these issues, they looked me in the face and slowed their speech when talking to me which helped me greatly. When coming into Jessie's space would reassure her in a calming voice and way that everything is ok. Just brilliant!! I can not stress this point enough, what I have stated above is to a man! I would welcome Laurence and the gang back into my home with pleasure. They made the whole process a simple joy for me and Jessie. James Teer.
Excellent service from start to finish. Great communication.
Excellent service from start to finish, friendly people I would highly recommend
Great company that was professional from start to finish, the survey team and the installation team was quick and respectfully of us and our property, and the bill are definitely reduced too. Thank you.
Had them 'insulate' a flat roof on my property. Within a few years what little roofing felt there was blew off in a high wind revealing that there was just plain wood on top with a bitumen kind of paint. What a swizz this company are. On the plus side, the birds like pulling out the insulation to make their nests warmer. In the loft it looks like someone vomited the shoddiest type of insulation (doesn't even look like a brand new product) into the roof cavity. Update: Our flat roof has been now been put right by IHI's contractor to what looks like a very high standard. The roofer chap (Chris) who did the work could not have been more understanding of the problem, more conscientious in his work and polite to me.
On Behalf of Tony Abery My dad has a number of rental properties and all of them (7) have benefitted from the addition of solar panels. This has been totally free and has resulted in a reduction to electricity costs for all of his tenants. Lewis's team have been efficient and professional. Dad's happy, tenants are happy. Brilliant all round really and hasn't cost him a penny. Thanks :)
Lewis and team carried out installation of several ECO4 technologies including cavity wall, loft insulation & solar pv. From surveys to installation & commissioning was seamless. i would recommend IHI LTD to anyone seeking potential fund and grants for improving home efficacy and lowering energy costs
They are a fantastic company to work with and are efficient, professional, organised and will overcome any issues that may arise quickly. Lewis and the team will ensure works are carried out within timescales and the service team can be relied on to provide excellent support and service. Any customer will never have any worries working with them.
Chap that came round was fantastic and really polite and helpful. 1 start for customer satisfaction, apparently we qualify for too much of the criteria so we're unable to get the work done? Just makes no sense. Due to the survey, it's clear that there is a lot that could be done to help us reduce living costs, but because we qualify highly for support that rules us out for any help what so ever? Ok 😂 will just freeze over winter with our bad radiators because you don't want to spend too much money doing the insulation too? Crazy. Edit. We have qualified, we've qualified for help in every aspect of improvement during the survey, it's not our fault the government want you to pick low hanging fruit. Edit 9th April 2024. Just had a full refit, roof, extension, solar, heat pump, insulation free of charge and completed by GRS Insulation. Really good company, would recommend people to check them out, if these lot take the mic
Professional & hard working team from start to finish, very friendly and finished job is so smart and tidy. Thank you
Highly recommended, excellent service. Very professional and helpful from sales manager and manager to team of installers who I trusted in my home and efficiently and quickly installed the heating system and boiler. Also very polite and tidy. Thank you v much.
Our main contact, Laurence, coordinated the project from beginning to end and the installers of gas central heating, wall insulation and loft insulation were polite, helpful, did a good job and and left the property tidy and fully decorated in a timely fashion. No complaints from me.
Was passed to IHI through my local council in regards to a new heating installation. Cannot commend there professionality and efficiency enough. After a through yet friendly assessment, the associates communicated with the professionals to get the installation completed in a very quick fashion. Follow up phonecall were given on numerous occasions, just to check in. Many thanks to Lewis, Laurence and the rest of the team.
Really friendly team. Offer great suggestions! Overall worked efficiently and took pride in their work.
An outstanding company and very professional staff. Received a call to offer free boiler and interior wall insulation, which initially you think is too good to be true. A few months later I now have a full complete Combi Boiler + Radiators and system all installed by IHI via a grant, no cost to myself. Also, complete interior wall insulation, including plastering, again no cost, via a grant. I would highly recommend IHI , not just because the services provided were from a grant, but mainly because of the professional staff employed, all so helpful, friendly and real professionals. I've already passed on their details to friends.
They turned up offering funding for insulation , extraction and new storage heaters , insulated loft , put extraction in (still not wired up 3 months later ) I took my heating system out in anticipation and they haven’t been back so left with no heating , only reason got 3 stars is the lads are great
Top service from start to finish. I had loft insulation from this company and they were progressional and courteous throughout the full process. I would really recommend and would be interested in getting any further work installed if possible in the future.
Couldn’t be more impressed with the service I received when having my heating upgraded by IHI. The team were professional, helpful and efficient through the whole process.
IHI was a extremely reliable and high quality service that allowed me and my family to have necessary high quality home improvement completed on time, from the beginning the sales team made me feel relaxed and talked me thorough the whole process in a very simple and clear way, ultimately this a very reliable and trustworthy business, would highly recommend
Excellent service from start to finish. They were very efficient and professional from the survey through to the completion of the insulation. would highly recommend Insulation & Heating Installations.
It appears that IHI LTD has a lot of positive comments here and lucky for me, IHI LTD was the company for our new free heating and insulation that was put in my house. The company was not pushy in the slightest, good bunch of installers and the sales team that helped me was perfect, We would certainly recommend IHI LTD because of our experience with every member of there staff always looking to help. A perfect company with honest people - couldn't ask for more.
Great company would highly recommend. Excellent service. Friendly, competent staff where very professional and helpful throughout. Very happy with the work that was done.
Really happy with the service we received from IHI, the staff were very friendly, professional and knowledgeable. Great efficient service from start to finish, I would definitely recommend them!
This company really are one of the best in the industry. The service I received when they came to install my insulation & heating upgrades was second to none. Everything was fully explained and taken care of and nothing was too much trouble. I can't recommend IHI enough!
Excellent, friendly staff who are very knowledgeable! Always kept me updated with what was going on
Excellent service. Right from the first dealing to job completion, I can not recommend them enough. Professional and high quality.
Could not recommend IHI enough! From survey to install everything was explained fully, and the installer was very friendly and knowledgeable. Keep up the good work lads.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2017
- OZEV authorised installer
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Also available in Middlesbrough
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