Elite Renewables Ltd
4.6(71)Croydon • NICEIC • MCS • Part P




Services
Heat pump servicing
Solar thermal installation
Solar thermal servicing
Reviews
4.6
Many customers report positive experiences with heat pump, solar panel, and battery installations, noting neat wiring, effective problem-solving in cramped spaces, and smooth coordination during house renovations. Conversely, critical reviews highlight issues including severe project delays, difficulties getting contractors on site, unassisted grant paperwork, leaking pipes, and disputes over heat-sensitive equipment fitted in lofts. While many homeowners state their installed systems run efficiently and quietly, others express frustration over poor post-installation support and the cost of rectifying technical faults.
Huge thanks to everyone in the Elite Renewables team. At all stages, everyone went out of their way to make the project as smooth and successful as possible. Thanks to Patrick for finding exactly the right products, for a great design and for explaining and managing the project very clearly. Thanks to Bobby, Max, Reece and the rest of the onsite team for going out of their way to make things right. They always took care to think everything through and get to the best answer, not the easiest one. Everyone involved was a pleasure to work with, and the project was delivered very promptly and exactly on budget. I highly recommend this company!
Heat-pump installation April 2026: we found Elite to be helpful and flexible, being willing to address our concerns about minimising disruption and mess (also adjusting timing after a family bereavement). Michael Frickey was an understanding and friendly project manager, for example regarding keeping a cupboard and header tank. Max was a diligent lead installer, aided by Freddy - a tight space in the bathroom for the tank, and successfully fitting the pump at first-floor level. Electrician Luke and his team also did a neat job in a narrow space round the consumer unit, and gave useful advice on our cooker main. Documentation thorough, understandably taking some time to assemble. Overall a positive experience, and the heat-pump is working well to date.
In mid-2023, Elite installed my GivEnergy inverter and 19kWh battery bank in an unventilated timber loft. The manufacturer’s official manual explicitly mandates that the ambient room temperature must remain strictly below 40°C for optimal inverter operation, with ambient temperatures over 45°C resulting in automatic power derating (throttling). The optimal battery cell temperature for standard lifecycle metrics is also specified as 25°C. My unventilated loft temperature routinely reaches 34°C during only mild weather (hitting this when it is just 19°C outside) and climbs close to 50°C on hot summer days. Under these conditions, my battery cell temperatures frequently reach 45°C+, far beyond the optimal 25°C, while the internal inverter temperature permanently hovers between 60°C and 75°C during active daytime hours—consistently running the power electronics under severe thermal stress. Furthermore, the manual mandates a minimum of 60cm of clear space above the unit to allow convective cooling for this fanless, naturally cooled system. Elite ignored this safety and operational instruction, installing the unit with only 40cm of top clearance. Trapping this hardware in a hot, cramped roof void means it cannot shed heat. The system is forced into active thermal throttling, and the intense heat permanently degrades the expensive battery cells on sunny days, accelerating capacity fade. Elite is now attempting to evade professional liability by claiming I "agreed" to the loft layout, and arguing that guidelines did not explicitly ban loft placements at the time. However, under MCS MIS 3012, they hold sole technical design authority and cannot contract out of their duty of care by installing equipment in physical and environmental conditions that directly violate the manufacturer's instructions. A formal technical non-conformance complaint is now active with the NICEIC. Do not trust this contractor to design or install your system safely. 17th July Update: Elite's response specifying that several options have been offered to resolve the issue is completely false. Elite have only offered only one path for rectification, by relocating the equipment out of the loft, and fully at my own cost.
If Google allowed me to give 100 stars instead of 5, I genuinely would. Throughout the complete refurbishment of our Chelsea mews house, we worked with a large number of contractors and specialist subcontractors. Some were excellent, some unfortunately were not. Elite Renewables—and, in particular, Elliot and his team—were unquestionably among the very best professionals we encountered throughout the entire project. Rarely have I come across a business, in construction or any other industry, whose professionalism, commitment and genuine desire to help are as evident as they are at Elite. Elliot was exceptional from beginning to end. He was always available when we needed advice, often responding to messages far beyond normal working hours whenever unexpected issues arose on site. More importantly, he never approached problems with excuses—only solutions. On a complex refurbishment, unforeseen challenges are inevitable. What distinguishes great companies is how they respond to those challenges, and Elliot consistently demonstrated remarkable calm, technical expertise and an unwavering determination to find the best solution. On more than one occasion, he also helped resolve issues created by other trades, despite them being entirely outside Elite's scope. His leadership is reflected throughout the entire company. James was outstanding. Exceptionally knowledgeable, technically excellent and unfailingly positive, he became someone not only we trusted completely, but whom the other contractors on site also respected. Whatever challenge arose, James approached it with professionalism and a smile. Danny also deserves special recognition. During the weeks leading up to Christmas, he spent several freezing mornings waiting outside our house while issues created by other trades were resolved before Elite could continue their work. Despite the frustration this inevitably caused, there was never a complaint directed towards us—only understanding, patience and genuine empathy. Elite also works with outstanding specialist partners. Ian Constant demonstrated exactly the same pride and integrity when inspecting the site. Rather than accepting work that fell below the required standard, he insisted that the self-levelling screed be redone before allowing the underfloor heating installation to proceed. It would undoubtedly have been easier to continue, but he chose to protect the quality of the finished system and, ultimately, our interests as clients. What impressed us most is that every member of the team genuinely cared about achieving the best possible outcome rather than simply completing their own scope of work. From a technical perspective, Elite achieved something that several other M&E companies had previously told us was impossible. Our house had extremely challenging planning constraints, requiring the air source heat pump to be concealed within a very small louvred enclosure in the mansard roof while still delivering both heating and cooling throughout the property. Multiple companies told us we would have to compromise and choose one or the other. Elite designed and delivered a complete heating and cooling solution that worked beautifully within those constraints. They also managed the BUS application seamlessly, giving us confidence throughout the entire process. The system performs brilliantly, but what we value even more is the professionalism, integrity and genuine care shown by every single person at Elite Renewables. In an industry where good contractors can be difficult to find, Elite stands out as a company built around people who take enormous pride in their work and genuinely care about their clients. Thank you, Elliot, James, Danny and the entire Elite team. Working with you has been one of the highlights of what was otherwise an incredibly demanding renovation.
Excellent install. Very few complications along the way for quite an involved, if small project. Every one of the team was a pleasure to work with and they went out of their way on a number of occasions to deliver a quality job. Everything is working well and we're already seeing the benefits to the environment in the house and in our pockets.
I contracted for Heat pump with MVHR and AC and the process has been so unbelievably painful, its as if they don't want my business. Trying to get the team onsite is almost impossible and I absolutely would not recommend them.
Elite Renewables retro fitted solar panels and a Sigenergy battery into my newly refurbished home. The cable runs were trickery to achieve in order to have no redecoration. I had two companies in to solve the cable runs but only Elite took time to find a solution and it now looks as if the whole system has been there from the start. No making good at all. I am delighted with how the solar and battery are working and know it will pay back. They have been accessible, professional and easy to deal with throughout. From the advice on the system to the fitting, I can’t recommend them highly enough.
Renovating our house and wanted to improve eco-credentials. Elite assessed needs, recommended ASHP and solar and battery. Installed, working with main contractor to sequence work.
We undertook an assessment as part of our renovation planning. It turned out our boiler was sufficient as a heating system and had 10+ years of like left, so we didn’t persue a heating system pump in the end. However, I would like to say how professional and helpful Zahi was on the day of the assessment and Nina has been throughout the process. The team literally bent over backwards to answer every question. When our boiler does need to be replaced, we will contact elite renewables again.
Elite installed solar panels and a battery in our Victorian terraced property. They organised everything, including the scaffolding. All the people who came were extremely professional, friendly and respectful. The installation took 3 days and involved a minimum of disruption. The team leader, Ben, was super helpful and indicated that he would continue to monitor the system afterwards in case there were any glitches. Nina, who looked after things back at their base was very responsive and helpful.
Worked with us at our pace to get the design just right for a new heating system based on an air-source heat pump, that would work in our late Victorian terraced house. They took account of the available technology and the constraints of our existing plumbing, and came up with a comprehensive solution. The installation was completed within a week and the results are fantastic. The house is really warm and the hot water supply is better than it has ever been. The firm combines deep technical knowledge with practical know-how, and work hard to get things right for you.
Elite installed 19 PV panels over two sides of roof and connected through a new panel to the DNO. The work was conducted quickly and efficiently. This has contributed about £1200 over the last year to offset my energy use. I am very pleased with the work and recommend Elite Renewables wholeheartedly.
Wonderful experience with Elite installing an air source heatpump. They squeezed us in to meet our construction schedule during a renovation. Their workmanship is impeccable and team on site is friendly and keep everything very neat and tidy. Highly recommend 👌
Elite Renewables installed a Sunamp heat battery in my flat recently to replace the previous cold and hot water storage tank. The unit is a Sunamp e210 Thermino heat battery. Michael and his team installed the unit neatly and efficiently with minimal disruption to the other tradesmen on site. They answered all my questions promptly and thoroughly (there were many!). The electrics are wired in neatly with my economy 7 fuse board and they even redid some plumbing that required replacing on the main water line as part of the install free of charge. I am extremely happy with the end result and would gladly recommend them to others.
Elite Renewables installed PV panels and associated inverters and electrical panels in January 2024- We received an excellent service from start to finish with clear technical advice, site planning and work. The installation was finished in advance of programme and is working well. Highly recommended.
Professional, courteous and helpful from initial contact to handover. We are builders but the whole Elite Team made this installation painless and routine.
Excellent post-project support from Ricki at Elite Renewables today. Saved me from needing to pay for a technician’s visit. And this is over a year after they installed our Air Source Heat Pump, which shows that Elite Renewables is committed to ongoing customer care. Ricki talked me through how to restart my ASHP over the phone, after an electrical fault elsewhere in the home resulted in temporary power loss. Thank you Elite Renewables!
Thanks to Martyn, Luke and the team at Elite for an excellent design, implementation, installation and commissioning of a solar PV array, battery and hot water diverter valve. I will be using you again soon!
We are very happy with the quality of work that Luke and Ben delivered. They did a superb job of installing the solar panels and managing the internal cables. They were professional, courteous, and efficient. We would highly recommend them to anyone who wants to design and install renewable energy solutions for their property.
Elite Renewables installed an Air Source Heatpump in my house last year, to replace the previous gas central heating. They stood out among competitors by quality, professionalism and understanding of the issues involved in such a relatively major project. Elite Renewables did their best to minimise the impact of the installation on my home and their friendly team explained their process well. I am very happy indeed: the new system performed well and smoothly throughout its first winter and beyond. And it is very quiet, too. Thank you, Elite Renewables!
Elite installed solar panels to my home this year. Professional service and team- friendly and helpful all through the process.
Professional team, on time always, great communication. Highly recommend
Excellent service. Polite, clean, professional, knowledgable and reliable. We're very happy with the product.
We have just had a 3kW solar system installed by Elite. The work was done well and in a considerate manner. Everything internal was done very neatly. At the design stage, we knew what we wanted, and the designer came to see us to discuss it in detail. There were several iterations to the process and the design is now just what we wanted. We are pleased with the performance of the system.
Really helpful service from the team helping me to specify my project requirements, develop my design and integrate our existing systems. Following delays in our programme the Elite team worked flexibly with us to agree installation and commissioning timings. Helpful handover and demonstration of the PV System and immersion diverter system, including setup of the monitoring app. I fully recommend their team and approach for your house installation.
We had an ASHP and solar system fitted by Elite. They worked with us and through a house renovation, were flexible helpful and ultimately delivered a functioning system we're very happy with. Recommended
Had a large'ish solar + battery installation. Elite have an engineer to assess requirements, not a salesman. Mark knew what he was talking about. The Ops manager Luke was on hand throughout the installation even on the roof getting involved in practical aspects. The lead electrical engineer Reece came up with solutions when issues came to light. The entire team were efficient and responsive. It's always tricky getting the right team for large projects. Ultimately it comes down to a combo of research and luck. I was fortunate. I wouldn't hesitate in recommending the folks at Elite.
Very happy with the work that Alida did in designing our building project. She was good at keeping us in the loop and provided useful expertise and great designs (builders were impressed by the detail and commented on their quality) . I'd recommend she continues to provide proactive input on plans/potential snagging points (particularly as it relates to practicality/cost effectiveness of clients' ideas) .
Elite first installed an MVHR system for us - they planned out the ducting with us and were very flexible in coordinating with 2 sets of builders to complete the work. As we were very happy with the work we then used them to plan and install solar panels. Again they worked with us to get to a final design and installed it quickly with no fuss once the equipment was available. We've been very happy with all aspects of their work.
I was able to discuss the different options with the team and develop a good plan for the installation, which was carried out in a straightforward and professional manner.
These guys were truly epic. Super good communication and explanations upfront. Then followed up multiple times when there was a problem with the system and kept returning to fix it. They also helped with the government grant application. Really good experience would highly highly recommend. Our heat pumps hums along and our house totally gas free with green electricity from Good Energy.
We have now worked with Elite on 4 projects and will continue to do so, due to them having the same ethos as us. Quality and honesty. They have a great team delivering a whole range of renewable energy solutions. Their knowledge and experience shows in how they deliver projects. We would highly recommend.
Lovely place to be and very nice people to meet!
Alida Calistru did the technical drawings for our house extension,we are really pleased with all the service and help we got. Very professional and efficient. Would highly recommend Alida Calistru and ELITE Renewables Limited
Elite installed an Air Source Heat Pump, Solar Panels, Solar Diverter and a cooling system driven from the Air Source Heat Pump. Every member of Elite we worked with was fantastic. They all worked hard to ensure the system was installed and working as expected, dealing with the problems of COVID and various supply issues along the way. The solution they've installed met, and even exceeded, all of the requirements we had at the start. Thoroughly recommended.
The level of service and competency was exemplary, thank you
Great knowledgable professional staff
Installation carried out to a professional standard in a timely manner. Hitachi Yutaki air souce heat pump keeps the radiators at the right temperature in all the rooms.
We were recommended to use Elite Renewables to supply and fit our solar panels. Mark, Luke and the team were fantastic to work with. They provided a realistic and reasonable quote and did everything in their power to start the work on the agreed day. Parts supply meant this slipped slightly but they kept us fully informed. The work was completed swiftly and with no hassle. A lovely team to work with and we will be using Elite Renewables for additional installation work at our property next year. Recommended.
Fantastic install, friendly knowledgeable and skilled staff.
Elite Renewables did an excellent job of installing our ground source heat pump. All the staff, including their subcontractors, were able, diligent and polite. The drilling part of the job (going down 100m, four times) was not easy in a tight site, but they overcame the difficulties. Within the house, they worked carefully so that all the internal equipment fitted into our existing cupboards. When there was a problem later with the boiler, they were here next day, and it was mended by Vaillant the day after. They got the whole job done in good time for us to qualify for the RHI grant. The drilling made more mess than we had expected, but they did finally reinstate our drive with new gravel to bring it back to its original state. We would thoroughly recommend them.
I had a heat recovery ventilation system installed in my victorian flat. The engineers worked long hours to ensure it was completed in a day, which i was very grateful for. Job well done.
Just wanted to thank Mark on a friendly professional service today which also taught me how our Solar system works,was a bit apprehensive on looking for a company to service the system as I had a horrible time from the previous installer so gives me confidence to use your company again,hopefully it’ll get up to temp once the sun arrives again’ Thanks again Jonathan.
Wonderful from start to finish. What an excellent company to deal with I felt informed all the way and had full confidence in every single person I dealt with thorough out. So detailed, so polite and knowledgeable. I cannot fault this company one bit.
I went with Elite renewables as I we’d be eligible for the grants and take care of the paperwork. They did not and after 2 years we’re still have not been able to get nor had any assistance from them. Work was not completed in time, pipes leaked and battled to get engineers back again!
Very helpful and knowledgeable. Friendly team who tidied up and looked after the place. System working great
Elite Renewables recently completed the installation and commissioning of a Vent-Axia MVHR system for us at a property in Warlingham. The work was excellent. We are very happy with the way the system works and the air quality now in the property. I thoroughly recommend Elite for the excellent service, and the quality and efficiency of their work.
The whole process from getting a quote to having the panels installed was done really well. In past I've had quotes from other companies and had to suffer 2 hour long meeeting and hard sell - none of that with Elite. I loved their passion for what they're doing to save the planet. The team all looked after me throughout. I'd recommend Elite Renewables to anyone!
I have been working with Elite Renewable for several projects for my clients and the service is always great, from the architectural drawings, to planning. The drawings are updated quickly following any discussion and the planning process is clear and easy to follow through the various stages, their advice and support is very helpful and they always work with me to find the right solution for the design and the clients. I always receive a good support and advise from Alida which is always friendly, reliable and professional. I am happy to recommend their services and I look forward to continuing to work with them.
Great support through the whole process of having my air source heat pump installed. All the way from the survey to helping with my RHI application, Mark, Lewis, and Jon were all really helpful.
Great service installing an Air Source Heat Pump for our house in SW London. House is warm, and unit is very quiet.
From the first call we had with Alida, the senior architect who works at ELITE, we knew we were in good hands. Alida's passion, knowledge and experience is making the process of re-planning our home, a dream coming true. Very responsive and bang on deadlines, we cannot recommend ELITE and the team enough for the services they provide. Professional and competitive service from start to finish.
A highly professional company. Everyone within the company did a good job. I would like to thank them all. I recommend Elite to people. This is one of the top companies. I give them five stars. Please use Elite if considering Green energy solutions. Thank you very much ELITE.
Excellent service from Elite Renewables throughout our ground source heat pump and photovoltaic installation. All in the team were highly professional, responsive to our queries and pleasure to deal with. Many thanks.
Apart from the initial delay in getting the project into the Elite renewables scheduling, and agreeing specifications required, which was slow, we found the company easy and friendly to work with. They worked to find solutions and onsite were tidy and considerate. Responded to queries and concerns. Overall was very happy with the service and installation.
Advertising projects on their website that they did not install, e.g. Broadfield House. Now removed.
Elite fitted a large capacity NIBE Ground Source Heat Pump, to replace a linked pair of gas boilers, and to provide hot water and underfloor heating for a large (7000 sq foot) house, and heating for an indoor swimming pool. Martyn and Mark were helpful and knowledgeable from the outset, and demonstrated good knowledge of the possible solutions to our needs (and were able to design and quote for a straight replacement of the gas boilers, as well as Air Source and Ground Source solutions, rather than just pointing us to a single solution). They co-ordinated the necessary upgrades to the pool equipment and the appointment of the borehole drillers, and when it came to the installation Jon managed the onsite team who worked efficiently and professionally. This was a major project and of course there was the odd challenge en route, but any problems were dealt with quickly, and we were never concerned. In summary, Elite are very experienced and very professional, and we would highly recommend them.
A few months ago, our oil-fired combi boiler gave up the ghost. I knew Martyn Fowler, the owner of Elite Renewables and I called him to seek his opinion on a replacement system. It became clear that renewables are the way to go and I instructed them to install an air source heat pump as our preferred option. Elite saw that we had no hot water or heating (luckily it was summer so we weren't too concerned about the heating) so they immediately installed a hot water tank with immersion heater to give us instant hot water. Over the next few weeks, their friendly, responsive, and efficient team worked at our home and we now have a Vaillant air source heat pump (which replaced a large unsightly oil tank) providing our hot water and heating. I would not only recommend considering renewables, but I would recommend using Elite Renewables to install a system for your home.
The Elite team have been fantastic from start to finish. They fitted our 6 PV panels efficiently and the team were friendly, helpful and expert. We can't recommend them highly enough. We will use them again for further green enhancements to out home.
We are really happy with our Nibe heat pump from Elite. Their service has been great. John is very knowledgeable and always keen to make sure we're happy. They were very respectful of our wishes during COVID too, I'm very happy to recommend their services.
Elite Renewables designed and installed a ground source heat pump (GSHP) at our property and I highly recommend them. They were the only company (of the many we contacted for advice and a a quote) who gave us confidence that they knew what they were doing. That was important as GSHP installation seems to be relatively uncommon in the UK, especially for an average size, domestic property. It It a specialist field and you definitely need someone who knows what they are doing. I give my thanks to them, from the director, Martyn Fowler who is impressively knowledgeable about renewable energy, to the designer, Mark Parker who was very patient and helpful in answering my questions and all of the the people who installed the system who couldn't have been more pleasant or helpful. There were some problems during the drilling of the boreholes and minor issues installing the GSHP itself. But all of the issues were professionally dealt with. It was telling that when we were seeking quotes, none of the other companies were able (or possibly willing) to show us an example of GSHP systems that they had installed. Elite Renewables were able to take us to two examples that were within a half hour drive. We are delighted with the new GSHP system in our house.
Excellent service and very professional, I’m glad I made the decisions to go with Elite.
We recently shopped around to get prices to have our boiler moved from our kitchen into our garage. After being told it couldn't be done and very unreasonable quotes from others, Mark from Elite came round, had a look and told us it could be done and gave us a reasonable quote. His 2 guys came round, moved the boiler, serviced it and got it back up and running. They were professional, friendly and courteous and did a brilliant job and cleaned up afterwards which I was very grateful for. We are extremely happy with the job done and would not hesitate to highly recommend this company and their work. Thank you Elite.
We had solar panels fitted, and Elite Technical services carried out all the works, including the survey, installation and application for the Feed In Tariff. They were professional, friendly and efficient and explained each part of the process clearly. Would definitely recommend.
Professional and competitive services from start to finish.
Avoid at all costs. They just want to take your money. I asked if they were familiar with rain water systems to be told and emailed yes. The engineer arrived and after fiddling around for half an hour asked to see the manual!!! I was charged over £100 for half an hour only to be in the same position as before ... my toilets are still not working. Go ahead if you want to pay a lot of money for nothing.
Area
Opening times
- Monday8:00 AM – 4:30 PM
- Tuesday8:00 AM – 4:30 PM
- Wednesday8:00 AM – 4:30 PM
- Thursday8:00 AM – 4:30 PM
- Friday8:00 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2019
- NICEIC
- MCS
- Part P
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