PTS Compliance Ltd
5.0(30)Chandler's Ford • NICEIC




About
PTS Compliance Ltd are electricians based in Chandler's Ford, covering the UK. They offer PAT Testing, EICRs, fire alarm testing, emergency lighting installation and testing, fire extinguisher servicing, fire risk assessments, thermal imaging, and electrical design and installation. They are NICEIC registered.
Customers frequently praise their punctual, friendly and professional engineers, as well as clear communication, helpful explanations and straightforward reporting. Their testing and servicing are valued for being efficient, thorough and carried out with minimal disruption.
Services
Fire Extinguisher Servicing
Fire Risk Assessments
Thermal Imaging
Electrical Design and Installation
Reviews
5.0
PTS Compliance Ltd is frequently praised for punctual, friendly and professional engineers who carry out PAT testing, EICRs and fire extinguisher servicing efficiently, thoroughly and with minimal disruption. Customers also value clear communication, helpful explanations and straightforward reporting, with several returning year after year. A small number of reviews raise concerns about cancellation charges, pricing and the handling of an electrical fault or certification query, so booking terms and inspection details are worth confirming in advance.
Summarised with AI
We had our pat testing done by Sam today, he did a great job and a very lovely person and easy going. Highly recommended.
PTS Compliance carried out routine PAT testing at Ropley Sports Club today, Steve arrived on time and did the job without fuss. Helpful, tidy, thorough, 5 stars in my book!!
I am afraid although the service carried out was good this company had no decided to put on their Inspections 5 year EICR or change of tenancy. This means if you frequently change tenancies it is only valid as long as the tenancy runs which could be anything from 1 month to 5 years depending on how long your tenant stays. When I originally booked this in it states a 5 year never was it mentioned to me that it was anything else. Have asked them to change to reflect the five years even showing them that my Letting Agent accepts the change and they won’t do it. They claim the laws changed but did not provide any information to back this up and when I looked on the landlord website it did not state this. They said I was looking at outdated information.
Fantastic customer service and very reliable. Nathan was incredibly friendly and polite and very thorough, too. We have been using PTS Compliance for a few years now and would highly recommend them.
We had Andy Jakeman from PTS Compliance do our PAT testing at our offices/warehouse. He was very friendly, professional, knowledgeable and hard working. Will definitely be using this company again. Many thanks☺️
Operative ( Suren ) turned up on time and was very friendly and engaging. Completed the testing in a timely and methodical way. A credit to PTS. Would recommend to other companies
Great service from Martin and Nathan who came to perform our PAT testing at the office. They were very friendly, helpful and professional, ensuring minimal disruption to everyone working but covering everything very thoroughly and comprehensively. Thank you to you both.
Thank you to Nick that attended out new office today. He did a great job causing no disruption to the working day whilst also working efficiently. Communication throughout the while process was very good and we will be using this company again. Thank you all.
Paul & George from PTS Compliance turned up to do Electrical Installation Conditioning report for our firm. They explained what would happen clearly, worked around our environment so there was little unexpected interruptions. They were polite, professional and friendly. I would highly recommend the company because of these contractors.
Steve our engineer who came to visit us today was fantastic. He was so professional, quick and knowledgeable. Thank you so much for such a great service we will definitely book again.
Steve visited us today to carry out a maintenance check on all of our fire extinguishers. I thought we only had 6 but we actually had 10. Test the extras were not a problem for Steve. He also explained what we needed to become compliant and that was really helpful. He also offered suggestions for a better solution to keep the extinguisher which again was really helpful. Our business is banking therefore security and discretion is paramount - Steve acted with confidence and was mindful of his soundings ensuring he didn't cause any inconvenience for us. We look forward to Steves next visit.
We recently had our yearly PAT testing carried out, and once again it was a great experience. Brad came back this year (as well as last year) and was super friendly, polite, and professional throughout. He made the whole process smooth and hassle-free. Highly recommend!
We’ve been using PTS Compliance for the past two years for both our PAT testing and fire extinguisher servicing, and the service has been consistently excellent. They’re reliable, well organised, and very easy to work with. All testing and servicing is carried out efficiently with minimal disruption to our sites, which is important for us operationally. The engineers are knowledgeable and professional, and the reporting is clear and easy to manage, helping us stay fully compliant across the business. Overall, a dependable, hassle-free service and a company we’re happy to continue working with. Would definitely recommend.
Despite being a long standing customer we have been charged a cancelled appointment fee of £720. We booked in the work but weren't given a time and the engineer didn't call ahead so we had no idea when he was turning up. When he did arrive, we were unable to allow access as we had a vulnerable client on site for the next hour which we would have told him, if he had called. The cancellation fee is 25% higher than the cost of the work. We will not be using them again
Great service from Nick today. We were originally quoted for around 300 devices, but it turned out we had over 700. Nick still managed to get everything tested in a single day, and he handled it all with no fuss. Really impressed and would definitely recommend.
Nick and Mike did an amazing job. They were very professional and managed to navigate our office perfectly. All work was completed on time, and we found the service to be highly reliable. We would definitely recommend this company and their services.
Mark & Tom from PTS Compliance were both brilliant, taking the time to explain the process and answer any questions I had. They completed PAT testing & EICR for my flat & were responsive, professional & friendly throughout. The testing was carried out efficiently with minimal disruption, and it was reassuring to see such a thorough and safety-focused approach throughout. Thank you both!
Amazingly helpful team. Keion and Nic went through my Art Studio systematically and found and tested every electrical appliance. (there were many!) Their professional demeanour was very reassuring and to my surprise, when they found a couple of plugs on foreign appliances which were not compliant with UK standards, they explained exactly why and replaced them free of charge. Amazing! I cannot recommend this company highly enough. they are friendly, efficient and quick. I would definitely use them again.
I was very pleased I chose PTS Compliance to perform my EICR and PAT testing. The initial communication with their office was very professional and gave me confidence to proceed. On the day of the inspection their engineer, Louie Scott, was punctual, communicated well throughout the visit and I felt was very thorough throughout the process. Will definitely use this company again.
Amazing service from PTS Compliance! A team of three Nick, Brad & Martin were friendly and professional and worked around our customers to get the job done in a great time. Would highly recommend...see you again next year!
Had great communication from Lisa at head office for booking in our PAT Test for our company, very efficient with sending over the quote and then contract. Dan the engineer who came to do the PAT Testing was on time, polite, efficient and patient. Wouldn't hesitate to use PTS again. Thanks.
Call them now as I experience an issue with my main circuit as I experience an erratic reading on the main , I was refused the job as I was told that ‘this is what they can’t help with’ without giving me any explanation about it. I feel I was pushed around, and maybe they deal only with minor electrical issues.
Efficient service by Nathan with minimum disruption.
The service was excellent from start to finish. Communication throughout the booking process was clear and straightforward. Steve arrived on time and took the time to explain each step of the work that needed to be carried out. He worked efficiently and ensured everything was completed in a timely and professional manner. I’m very happy with both the company and the gentleman they sent to complete the job. Highly recommended.
I recently had electrical works completed at commercial premise I manage , and I was very impressed with the service provided. The team was professional, efficient, and responsive. The process was smooth, and I received the certificate promptly. I highly recommend their services and would definitely use them again in the future
very quick and effecient service
Unwilling to compromise service time. Due to unforeseen circumstances I had to reschedule my Monday appointment. They said they were charging me (which I understand) I messaged them back (3 minutes later) to say that I could alter things my end, of which they said the engineer has been sent to another job! So they organised this in 3 minutes???? I disputed this and the return email mentioned that the engineer was outside the building, which was an obvious lie as I saw nobody outside. The appointment was at 10:30 and the engineer was there at 9am... I think not. Strongly avoid and I will be using another PAT service. ——————————— This matter was Resolved. And the service was quick and efficient. Mark was absolutely fantastic thank you forgetting back to me and understanding the predicament.
To expensive
Thank you Nathan Abram for your PAT test service
Turned up punctually, respected the usage of the building. Friendly
Location
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
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