Chargebase Electrical Ltd

Just called them to ask about EV installation - they don't install in our area (southern Scotland) but wow, they were seriously helpful. Talked me through alternatives and operating systems and couldn't have been more helpful.

My Wallbox EV charger was fitted by your technicians yesterday to my complete satisfaction and its all working perfectly. They did a very professional job, and were very pleasant, neat and tidy. Highly Recommended. A new Mini Consumer Unit had to be fitted under the stairs and then an armoured cable was run from there into the kitchen and under the kitchen units, out into the garden and down to the wall by the garage.

Just called for some advice on how to start the process on having a charger installed, the person who I spoke to on the phone was so helpful and informative. Unfortunately I could not take things further with the company due to not covering my area, I did not realise until half way through the conversation! But thank you for your advice and help!

Installers prompt, very tidy and polite, carried out work as requested

Chargebase were a doddle to deal with, from first contact to following up on requests for information so they could plan the install, to booking the appointment and they have the team come for the install - it was totally first class. The fitter, Marcelo was excellent - didn't leave any mess and completed the job quickly, send the paperwork through in a timely fashion.

I can happily recommend Sunita and the team. Our installation was not straightforward as we required the charger to be located away from our house, but Marcelo was able to install exactly what we needed. An excellent and professional service.

From the initial phone enquiry and advice given from Sunita through to the installation team attention to detail A 5 star experience well done and thank you

Our installation required a long cable with various alternative approaches possible. Sunita at Chargebase was most helpful and proactive in discussing the options. The installation was carried out promptly and efficiently. A pleasure to deal with this company. Would highly recommend.

From start to finish the process was straightforward, thorough and professional. ChargeBase were amazing and did a faultless job of supplying and installing my Zappi home charger. The chaps that came to do the install were friendly, polite and professional. They went the extra mile to assist me with all my questions and concerns. They were tidy, took their time (in a positive way) to make sure everything was up to scratch. They didn’t leave until I was satisfied. I would use ChargeBase again and highly recommend them to anyone considering any of their products and services.

Great service by the team and were able to slip us in just before the government funding stopped. Evaluated all the options once on site and we’re able to come up with a better solution. Thanks!

Great service Although there were a lot of painful pre-installation checks they made it as pleasant as possible. The installation was amazing the installer was professional helpful and friendly I go as far to say probably one of the best people I’ve had work at My Home

Our Tesla arrived earlier than expected and we had to scramble to get an ev charger installed. We have solar panels and wanted an ev charger that could feed off the panels. That limited our options and we went for the Zappi. Zappi gave us the details of 3 local suppliers. One never answered our calls. The other was too busy. The third no independent reviews that we could see. We found Chargebase off the internet. They had good reviews. Sunita is very professional. Assessed our home electrics. Answered all my techie questions. Our job was non standard as it involved a 30m cable run to an independent garage. Sunita guided us through what needed to be done and her team did a professional installation. This is an excellent company. I highly recommend them.

From the first contact Chargebase were different. The agent saved me a month of frustration by talking me through all the things to know about EV charge points. The installation was quick, friendly and very tidy. I would highly recommend.

Sunita at Chargebase was an absolute pleasure to deal with. She helped us work out the best route for the cable, saving us money on my original thoughts, and was extremely responsive and helpful through the whole process. When the car arrived sooner than expected she also managed to arrange to have the charger installed almost the next day which was amazing. In terms of the installation, Marcelo and Mario were also great and took time to confirm exactly what I wanted and then did a very neat installation job. I have already recommended Chargebase to several friends who are looking at EVs as they were truly exceptional.

From start to finish Chargebase were able to help me with my questions and provided a professional electrician who was able to work around our home commitments. It was easy to arrange a very fast appointment on a day that suited us, and the install is neat and tidy with an explanation of each stage of that installation.. Would I recommend, yes.

Positives: Extremely knowledgeable, helpful and quick. They deal with several brands of charger and so are able to find the right one for the job. I am very happy with the end result. Negatives: Take the full payment before they will even book an install appointment. After the install there was an outstanding issue with the install (now resolved - and not their fault, it was an issue with the charger itself not the installer) and they were much slower responding after the install was complete in order to get it resolved. Also, their website does not include their registered company number or details so it is tricky to be sure they're genuine (they are!)

Fantastic service all round. Would highly recommend.

Dealing with Chargebase was a really good and trouble-free experience. They were absolutely professional and efficient from start to finish and they provided really good advice on aspects such as the best unit for our needs as well as the optimal (rather than easiest) cable routing so as to ensure a neat installation. It was a pleasure dealing with Sunita and Ross on the planning, administration and follow-up aspects as well as with Marcello who completed the installation in an efficient, neat and pleasant way. I would highly recommend them as supplier for an EV charge point!

Really quick response to my internet enquiry, Sunita was fantastic to deal with, always quick to reply to emails and phone calls, great at explaining my charger options and not at all pushy, allowing me the final choice. Marcello my electrician was excellent, very neat and tidy. Only 14 days from initial enquiry to fitting, very impressed, thoroughly recommended.

Like most people who need a charger I did a generic google search and all I could find were comparison type sites with tonnes of companies and chargers and you fill in your details and then don't hear back. no idea of where your request went or where they were based and was all very anonymous. I wanted to find a specialist, local company and Chargebase showed up at the top of the pile. When I spoke to Sunita I got a real sense of their expertise which gave me a lot of confidence. they have hand chosen the top chargers so a much more condensed list to pick from and Sunita guided me through what was best because what I had in mind was completely wrong haha. We agreed on a charger, I gave my signature for the grant which they handled everything of and then a fantastic electrician came to install and I even had a few external plugs put on the house because it wasn't just EV chargers that Chargebase cover. The work is fantastic, the installation is really clean, tidy, in my case hidden and the I cannot recommend them enough.

Great service all round. Very quick, efficient and friendly. They went the extra mile in the charge point fitting to tidy away all the the cabling. Highly recommend

Sunita and the team were great. All my calls and questions were answered. Two great guys came to install an outside unit not going though my mains fuse box. Which is a little more cost but a better piece of mind, not to overload the fuse box in the house. I love the small charging unit, not like other home chargers. Definitely recommend. Great work. Many thanks

Fantastic service from start to finish. Very helpful, always answer the phone and you talk with the same person. will be recommending to anyone who needs an EV charge point.

The whole team at Chargebase were a pleasure to deal with, first off I had a long chat with Ross about the different options of electric car chargers. Sunita was always quick to respond to email and phone questions and kept me up to date with the progress of my order, Chargebase also processed the paperwork for the government grant for the installation. Marcelo their installer was superb, great attention to detail and very professional. He was even able to put up with all the questions I had. 100% recommend.

What a fantastic experience – thank you – responsive, efficient, professional and polite! Highly recommend.

really professional service from start to finish- total time from initial order to install was 7 days. Sunita communicated by phone and email and was really helpful in choice of charger and on the technical issues re install. Install by Marcello who was prompt, careful, considerate and really neat in his installation. Overall really excellent and sets a high standard for other companies!

Excellent end to end service. I spoke to quite a few companies to get a quote for my EV charger installation. Chargebase were the most professional and helpful. My installation was not a straightforward one because of the location of my meter. The electrician that came to install my EV charger did an amazing job and exceeded my expectations.

Sunita and the team, installed my EV charger earlier this year and gave an excellent service. Our house was hit by lightning which blew much of the electrics and Sunita has been very helpful in sourcing a replacement charger and electrician to assist.

Very good service from initial inquiry through installation and commissioning. Installation itself was done within a few days and the connection itself is small and neat. Would definitely recommend using Chargebase for anyone looking for a home charging point.

Excellent service - would certainly recommend. Thanks!

Great service. Sunita is very professional and friendly and made the process extremely easy. Very happy with the service that I received!!

Excellent service

Excellent service from Chargebase. Sunita handled the order very professionally from start to finish. Gary provided a very neat and tidy installation. Good company to do business with. Well done

Excellent advice and customer service. Made the process very simple. Recommended.

Big thanks to Ross for his great advice and customer care. The installation of our two commercial chargers were done on time and to an excellent standard. Highly recommend.