Southern Drainage & Water Limited
4.7(73)Bournemouth




Reviews
4.7
Excellent job.Done while I was at work and a great workmanship and at a reasonable cost
Professional, friendly, did the work promptly.
Had a super service from Ryan and the team the were professional and quickly sorted out the blockage causing the issue. If you want a great service I’d recommend southern water and drainage to help. Thanks again !
They did a great job, they were knowledgeable and keen to get the job done and made sure I was satisfied with the job. Highly recommend.
Ryan was fantastic. Came out on Boxing Day and provided a great service. He worked quickly and kept costs to a minimum.
We had a blocked gully, Ray and Kyron, sorted it quickly and we're very courteous and mega professional, highly recommend, thanks guys.
Ryan came fix waste water pipe ,hat off to him was hard to get under home but he got the job done within hour recommend him anytime 😊
Great service. Ryan really knows his stuff, is very personable and knew exactly what was needed to address the issue we had. I would wholeheartedly recommend Ryan and his colleague.
I have had a long-standing issue with a major drain blockage, Ryan came along and what an incredible guy, very friendly, polite, professional and helpful and got the job done very quickly and now we're all clear and shouldn't have anymore issues thanks to you Ryan, so we appreciate your work so much and thankyou again for getting us sorted. All the best and Merry Christmas 🎄
We Highly Recommend Ryan and his Team. Very Friendly, Professional and Prompt Service. Ryan answered our call straight away, was very helpful with advise re drain issues, made an appointment to come out quickly, he and his team fixed the problem the same day. Great guys, totally honest trustworthy and reliable. Wouldn't use anyone else now! Thank you very much for all of your help. Mr and Mrs Garrett
What a great company , polite and professional, solved my issues with minimal heartache and provided me with a 15 year guarantee on the works completed. Would highly recommend
Ryan from Fastdrains came to install a ratblocker for us. Despite the handles on the manhole cover being broken, he had the cover off in seconds and the ratblocker fitted a few minutes later. Also made sure there were no other rat entry points in the system, very knowledgeable and helpful - highly recommended.
Had Ryan out Today at work (Swaythling Working Men Club) Fantastic service from start to finish would give more stars 🌟 if I could
Contacted this company last night and they were here this morning. Jason sorted out the problem and explained to me what the cause was. Very responsive, honest and trustworthy. We will be using them in the future.
Wow A+. what an amazing drainage company. Ryan is 💯 percent genuine professional and his team . Top quality workmanship. I had a very bad blistered pitch fibre drainage pipe system. Which they repaired and completely relined. I would never use anyone else again. Southern Drainage every time . Thank you Ryan for all your help and top quality service.
We were visited by Ryan and kris and they resolved the issue in few mins of time. Happy with the service i got from these talented guys. Thank you
Had major issues with blocked sewer system. Ryan arranged for Elliot and Will to attend who cleared blockage but after camera investigation found we had problems with old pipe system. All remedial work was explained and quoted for with repairs carried out until late in the evening on the same day in order to get job done. Excellent service and I would highly recommend this company.
Our flat experienced a pipe blockage in an awkward location. Despite concerns from an expensive plumber, Ryan was extremely reassuring, and confident that he could solve the issue with minimal disruption. He arrived at my flat quickly, immediately isolated the problem and had it fixed in 10% of the time I expected, whilst actually leaving my pipe system in a better state than when he found it. Absolutely fantastic. Would recommend to anyone.
Ryan answered our call late in the evening as a shared drain had blocked. He was out first thing in the morning trying to unblock it, and has been a massive help in trying to resolve it with Southern Water. We'd definitely recommend him and will most definitely be asking him back for some more work to be done.
First class job would not hesitate to phone Ryan again if we had any problems
Friendly, professional and quality service. I would not hesitate in using and recommending Southern Drainage and Water.
Ryan and the team were extremely helpful. Explained the full process and provided all the details we needed. Thanks for your help.
Ryan and crew have been amazing in sorting out drains that over the years had dis aligned and cracked, they also suggested other instalments to prevent further water damage to my property. Hard working, polite, honest and happy to take time to chat through work done and any concerns we had. Ryan has gone above and beyond with making sure all work was completed and returned without hesitation if needed. Would highly recommended and will absolutely call Ryan again for any other jobs. Thank you!!!!
Received several calls this week from a company saying they are 'Southern Water & Drains' and have tried to take a payment which has failed. Asked for bank a/c details which I refused to give. CaIler became agressive. I know the companies I pay my bill too!. Phoned SD&W Ltd yesterday 11/03/24 and today to check with them. Treated with respect, understanding and given some advice. Thanks folks.
Took longer than expected to arrive, but quickly got to it and kept costs to minimum. No extra charge for using camera after jet wash. Would use again
Professional, friendly and knowledgeable! We are extremely happy with the service and work we received for our recent blocked drain and replacement of the cracked gulley. Whilst there were some difficulties scheduling work due to the weather, I was impressed with the level of comms from Ryan regarding changes in plans.
Found Ryan to be very helpful and enthusiastic. Speedy and prompt communication, and a gent who clearly enjoys his work.
Ryan was very quick and helpful with our blockage, shared some very good advice for any future problems we could have in regards to old interceptor and we were very happy with the service, would definitely use again.
Charged an obscene amount of money and promised to leave my toilet in the state they found it but in reality left it with a hole in the wall, tiles dismantled and covered in sewage floor to ceiling. The toilet was unblocked but only temporarily and the problem returned a month later. No response when I contacted the company on sms and messenger.
We had someone out to fix a blockage only 6 weeks ago and got charged almost £2k and now it is back again. No one is responding to our messages. It says on their website they guarantee their work but they’ve not fixed our problem at all which is ridiculous for the money they charged us. We now can’t use our bath or downstairs toilet and cannot afford to spend more money like this to rectify it. Do not use this company, they are daylight robbery and don’t even fully fix the problems. We didn’t even get told how much we would be charged and they just stung us with a huge bill at the end of 1 days work. They also left our toilet in a complete mess with poo everywhere and a hole in the wall which we had to pay someone to fix despite them saying they “leave everything how they found it”. Disgusting service.
Ryan is a 100 human in one, From the call to explain the issue with my sink, to his replies over the phone and during the work were all great In no time he did a perfect and clean unblocking , advised me on how best to use the sink. I would recommend him a thousand time and I could give him millions of 🌠🌠🌠🌠🌠🌠🌠
If you need someone to do your job quick and safe,I would highly recommend them.he unblock the pipe so fast then he explained what might have caused the pipe to block and advise me how to prevent this from happening in the future .absolutely professional team
Ryan did an amazing job. He thoroughly explained the problem with our sewage pipe work and talked us through step by step. Clean, efficient and hard working. Striving to get the job done as economically as he could for us without scrimping on quality. I hope I never have to use him again but if I do he will be the first call I make.
Had Southern Drainage & Water out today to unblock my drains. Ryan did a superb job! Was polite, knowledgeable and cleaned up after the work was done. He also shared some valuable advice if it should happen again. Excellent all round and I can’t recommend them enough! 👏
Very professional and quick. Did an amazing job of unblocking my kitchen drains. Also very friendly and cleaned up after the service. Amazing!
Ryan was excellent, not only carrying out the repair as quickly as possible but gave me lots of useful advice as to how such problems can be avoided in the future. Great job!
Excellent service and very skilled workmanship. Ryan and his team were considerate and explained each step of the project carefully. I would not hesitate in asking for their help again and can thoroughly recommend them. GS
Very very good company all of the workers very polite jetted through all of my pipes and done a camera survey totally recommend using this company.
Thank you Ryan to you and your team. Had a blocked sewage pipe and unblock it with there highly pressured water jetter. You was very polite and very good price ranged. Thank you and your team again and highly recommend using this company
Thank you guys at southern drainage and water relined 12 meters of drainage after cutting roots from my drain you have saved me a lot of money not needing to dig it all up would recommend highly
Called and got our drain unblocked the same day. Service was quick and both Ryan and Ron were very friendly and professional. Would definitely recommend to anyone needing help with their drains
Great service from start to finish. Was with me in agreed time and job sorted with no fuss or time wasting for a fair agreed price. Ryan explained everything clearly and made sound recommendations to help me keep costs down. Definitely recommend!
Ryan and team did a great job and soak away appears to be working as hoped. Only downside was that the work took longer than expected, but everything left clean and tidy afterwards. Would definitely use again.
Superb service from extremely competent and experienced staff. The team go all the way to ensure you get the best result at the best price. Excellent work in lining our clay piped drainage system which was regularly blocking with root ingress, etc. Friendly and helpful workers.
Excellent service as was late at night 2 males turned up Excellent customer service from both they went beyond what they were called for they cleaned my bathroom as I'm disabled and sewage was everywhere I would highly recommend this company and workers fast response and excellent service
I have used southern drainage now a few times over a number of years. Their prices are fair and workmanship is to a very good standard. Most recently they installed a new manhole for the main drain and installed a eco drain outside my new garage. They always leave my house clean and tidy. I would very much recommend these to others and will be sure to use Ryan and his team again. Lloyd
Big Thank-you to ryan and his team had an emergency call out because of overflowing sewerage into by back garden.... speedy response, fairly priced, brilliant communication throughout the whole job and left my garden cleaner that was before the issue 😀 💯 recommend this company. Brilliant job guys thanks again
I CAN ONLY GIVE 5 STARS BUT SHOULD BE 10 Absolutely fantastic job done. I Highly recommend this company. The guys was polite,punctual and explained everything from start to finish. Kept everything clean and tidy too. Wasn't as expensive as I presumed was going to be so a big thankyou to Ryan for looking after me with this.
It’s always a bit daunting when you have to have engineers at your property because of an emergency. However, from the outset, Ryan and Martin put me at ease. They were polite and extremely knowledgeable and explained what they were doing throughout the process; I never realised how interesting drainage can be. The Team completed the job quickly and to an extremely high standard. The most refreshing bit, was how well the they cleaned up after the job was completed, that is rare these days and very welcome. Would not hesitate to recommend and would definitely use again.
They were amazing and done the job quite well, despite the drawbacks they were faced. They’re very friendly and understanding on the job at hand. Furthermore, they quoted and charged us fairly. They went beyond on what they were supposed to do. Would highly recommend them to others in the future.
Excellent service, great advice and a very hard working team. The weather was shocking but the SD&W team ploughed on to ensure the work was completed on time. So impressed, I have recommended them to the property management company I work for.
Ryan unblocked our drains in Christchurch what a great company and a nice guy and would definitely recommend to any one
Excellent service in a crisis. Fair rates and friendly as well! Thank you Ryan.
Quick response to call out. Expert and efficient service provided. Would use again. Highly recommended.
Awesome same-day service, great communication, lovely guys, thoroughly recommended!
Excellent service and thoughly recommend as nothing was too much trouble to get the job sorted . Good customer service during and after work carried out .
Thank you so much for getting out to me as quick as you did. Very reliable company cheaper then the last company and had the knowledge to inform us about our complete drainage system while clearing our drains and mannaged to fix the problem as the drains we're getting blocked every week thank you so much
Twice we had to callout Ryan to help with blocked drains, both times he has responded in super fast time (typically it has been a Sunday evening!) and has been efficient, professional, really knowledgeable and transparent with what needs to be done for the fix and longer term. Would highly recommend.
Ryan has done a fantastic job unblocking the drains, a job that the plumber had previously failed to unblock and had no clue how to resolve the issue. Ryan very quickly assessed the situation and got to work and in no time at all the job was done. Thank you Southern Drainage
First rate all round! Truly professional and effective. Arrived fast, on time. Very friendly and cheerful. Then hard at work for a very fast drain clearance operation. Tidy and careful, above all, not expensive for such outstanding work. This firm is bound to go on growing very ably.
Southern Drainage and Water relined our pitch fibre drains over a number of days and did an excellent job, we would definitely recommend them. Very polite and hardworking staff.
Fast , efficient, professional and friendly! Job well done.
Ryan quickly resolved the cause of the drain blockage and did a brilliant job. Very knowledgable and highly recommended. Many thanks.
We are a small close of 4 houses built about 37 years ago. On our private road there are 2 rainwater drains that go to soakaways. Unfortunately both of these have been pretty poor for a number of years, and the excessive rainfall this Winter has made the problem untenable. Southern Drainage and Water came along and cleared something like a hundredweight of silt out of them and high-pressure jetted them out further. They responded very quickly to our cry for help and got the problem sorted the next day. Nice job. Thanks fellas.
Real professionals who are honest and hard working. They came out to sort a blocked drain which I thought was horrendous and within minutes it was cleared. Would highly recommend.
Really impressed with Ryan at Southern Drainage & Water. Quick to arrive, clear about what needed doing, and carried out the work quickly and efficiently. Would definately recommend.
Excellent quick service highly recommend. Explained what work needed to be carried out to resolve the problem. All work carried out written up on invoice. All completed in 30 minutes.
Top man, top job. I called 2 difference plumbers but this man finally fixed issue! Highly recommended!
Perhaps the person that dropped his coffee cup on the pavement and left it there in pieces would like to come and clear it up
These guys were very helpful, and did a great job of clearing a very nasty blockage in our drains. I have deducted one star, because they did a CCTV survey, which we paid for on the day, but have yet to receive (nearly 3 months later).
Location
Opening times
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Additional information
- Incorporated 2016
- Plumber
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