Timberwise (UK) Ltd
4.5(11)Cardiff • Property Care Association




About
Timberwise (UK) Ltd is a damp proofing business based in Cardiff. They carry out damp surveys, basement tanking and woodworm and timber treatment, for commercial work as well as homes. Customers say their surveys are helpful and detailed, their staff are friendly and knowledgeable, and their reports are thorough, and they would highly recommend them.
Services
- Request quote
- Request quote
Basement tanking
- Request quote
Woodworm and timber treatment
Reviews
4.5
Customers report good experiences with Timberwise (UK) Ltd. Several reviewers say the survey was helpful and detailed, and staff were described as friendly and knowledgeable. One reviewer was pleased with the installation work and the timing arranged around their schedule, though they said rubbish was left in the front yard for several days and the work was not cheap. Another reviewer described a fast appointment, a thorough report arriving hours after the visit and said they would recommend the company.
Daniel Roderick did the survey and Richard did the installation. I was pleased with the service provided.
Great service from Anouska and the operative who attended to carry out the work. Thank you
The whole process with Timberwise was great - Daniel was very reassuring when he was surveying and directing what work needed to be done, and he made sure the timing of the work fitted my schedule (and need to get a new boiler fitted in the affected area). Adrian and Richard explained everything they were doing, were courteous, knowledgeable and got on with the job quickly and effectively, finishing ahead of schedule. My only two tiny issues were: 1) All rubbish and infected materials were left in the front yard for several days. I'd recently had the yard tiled, so even putting some plastic sheeting down would have been good to cover the new tiling 2) The work wasn't cheap - but at least it comes with a long guarantee for reassurance
A friendly polite technician who did his job well and efficiently. Well done Jay.
My appointment time was set up quickly and efficiently. Craig came out to do my survey today. I was really impressed by his knowledge, professionalism, friendliness and level of detail covered. My report arrived hours after my visit and was helpful and thorough. Thank you, Timberwise. I wouldn't hesitate to recommend this company.
We had the incredible Craig out to check our kitchen floor which was starting to get a bit ‘bouncy’. Having thought the worst, woodworm and/or damp, Craig did a thorough survey and thankfully found nothing ominous. He was very knowledgeable, helpful and reassuring. He was also able to provide a report which we are able to keep as proof for any future owners. Highly recommended!
What a relief to find such reliable no nonsense company - (following 2 bad experiences ) Not only did they sort my issues swiftly but the Customer service was impeccable throughout. The Admin lady (A) was so helpful with a pleasant informative telephone manner I felt I could trust them immediately. Their surveyor (C) was highly knowledgeable motivated and thorough, nothing was too much trouble, he was happy to explain anything in more detail when requested. . (C) also arrived on time and sent reports as promised. This company really go the extra mile I would highly recommend them.
Excellent service and work, thankyou so much! A lot of trouble taken by all staff - would highly recommend.
Very helpful and informative survey. Really nice guys carried out the works. Great Job.
Area
Opening times
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- Saturday8:00 AM – 1:00 PM
- SundayClosed
Additional information
- Incorporated 1996
- Property Care Association 5117/01
- Commercial work
Other damp proofers nearby
Also available in Cardiff
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