Sakala Cleaning Service Reading
4.7(62)Kentwood, ReadingGet directions




About
Sakala Cleaning Service Reading are cleaners based in Kentwood, Reading, offering a dedicated cleaning service for the local area.
Reviews
4.7
Brilliant job by Cece, would recommend the service to anyone in the area!
This is our second season of using Sakala for our venue clean. Sarah has addressed our feedback on a couple of occasions and we’re now very happy with the standard of cleaning being provided.
Sarah did an amazing job helping us with end of tenancy cleaning. She was professional, reliable, and paid great attention to detail. The property was left spotless, and the whole process was stress-free. I highly recommend her services. Thank you, Sarah !
All I can say is just wow! They really went above and beyond and I’m so pleased with the result:)
Absolutely do not recommend this service. This was a terrible experience from start to finish. The cleaning was extremely poor, they broke items in my home, and still expected to be paid. They pressure customers to leave positive reviews, show up late, and constantly make excuses to avoid doing the job properly. On top of that, they falsely claim to have worked extra hours, which is completely untrue. This does not operate like a professional company at all. It’s shocking and unacceptable. Do not waste your money — choose a reliable service instead.
The cleaners went above and beyond to ensure the house was all cleaned to a high standard. Really recommend them and I will be contracting their services again in the future.
Amazing great job would highly recommend
I was very pleased with the service that I was provided. The arranging of the appointment, which I left a bit late, went very well, and Sarah did her best to get me two agents at a time that was perfect. Communication was professional and timely. The actual cleaners were great. They did an awesome job, and the place looked super when they left. They were both personable, professional, thorough, and kind. I would use them again if I needed. And likely use their other services I found they offer!
I wanted to leave feedback following the recent clean of my uncle’s flat in Reading. The property had not been properly maintained for a considerable period of time and required a deep, thorough clean rather than a routine visit. From initial contact through to completion, your team were professional, punctual and clear in their communication. Most importantly, the standard of work delivered was excellent. Areas that were heavily soiled have been restored to a hygienic and presentable condition, and the overall transformation of the flat has been significant. Particular attention to the kitchen and bathroom areas was very much appreciated. Given the circumstances — coordinating remotely and managing matters on behalf of a vulnerable family member — reliability and trust were critical. Your team delivered on both. I would have no hesitation in recommending your services to others requiring a high-quality deep clean. Kind regards, Neil
Great cleaning and friendly staff!
I had a short-notice deep clean to do on an empty house in Tilehurst. Sakala did a great job at a great price. I live in Cornwall so couldn’t get to the house myself and had to arrange everything by phone. When I visited after the work was done I was very impressed. Would use them again.
Best cleaning service …I recommend her all the time🤗
I’ve used Sakala Cleaning a few times now and they have done a superb job of my house I would recommend this combination company to anybody out there.
Would recommend, professional, takes on feedback and good communication. Thank you!
Arrived on time, cleaned as requested well
Unfortunately very unreliable and unprofessional. My property was damaged by one of the employees. Not a service I can recommend.
Excellent service, incredible job team!
Professional and friendly
Amazing service!
We’ve just had a fantastic general clean, CeCe was warm and we are super pleased with the job. It’s crazy how dirty you realise something was when suddenly clean! Cleaner brought products with her which was a huge plus for us. Working with Sakala was very easy and I would recommend their service. We are looking forward to arranging a regular cleaning.
I have been with Sakala Cleaning Service Reading for over 2 years and I am extremely happy with the work. The cleaners are cheerful, courteous and respectful of my property. They are so thorough and their attention to detail is remarkable. Nothing is too much trouble. I look forward to seeing them instead of dreading their arrival, as I used to do with previous cleaning companies. I recommend Sakala Cleaning Service Reading without the slightest hesitation.
Thanks to Sarah and her team for doing a great job ☺️
I wish there were more than a 5 star option because Sarah and team are amazing. Polite, friendly and the attention to detail is second to none. I will happily be recommending them to everyone!
DO NOT USE THIS CLEANING COMPANY !!! It’s the worst cleaning company ever ! I done a end of tenancy Clean I paid £600 For a end of tenancy clean and full carpets cleaned And when I mean the house looked like it wasn’t even touched The house was not cleaned Look at Photos To see proof We then went back-and-forth And yes, she did refund me £150 Continue to ignore my messages The housing agency Even said it was such a bad Clean And I had to get taken £400 off my deposit To get another end of tenancy, Clean With a different cleaning company It’s not acceptable When I went to them about this, they just continue to ignore my messages They are so unprofessional And it’s so upsetting Because I use these guys Before and done a normal clean And they were brilliant But it’s sad to say, I will never use This company Again I would never recommend this company to They basically stole my money What End of tenancy, Clean Does not clean Dust on windows And don’t clean the Skirting boards And wipe the sides No oven was cleaned The washing machine was still dirty and the OVEN WASNT EVEN CLEANED and more stuff wasn’t cleaned !! I can’t believe I waster £600 !! On a pathetic company like this AGAIN DO NOT USE !!!
They were able to come out at short notice to help clean some changing rooms. Completed efficiently and effectively to a high standard. Would highly recommend
Based on positive reviews, I chose Sakala Cleaning Services with high expectations. With extensive cleaning experience myself, I know what to expect. Unfortunately, the initial clean fell short of these standards. The upstairs required additional cleaning. Despite providing the necessary carpet attachment and hearing hoover running, the carpets appeared untouched. Dust was evident on window ledges, furniture, and skirting boards. Both bathrooms had issues - the mirror was smudged and the shower glass displayed oily streaks. Immediate feedback was provided by my partner, followed by a detailed WhatsApp with video evidence on the same day. While my messages have been read, there has been no response four days later. Given the unsatisfactory service and lack of communication, and having been charged for the full two-hours, we will not be using Sakala Cleaning Services again. Attached picture is from window ledge checked 10 minutes after cleaning.
Sarah and team are brilliant. They regularly clean all our tenanted properties to a very good standard. They are responsive and punctual with the cleaning schedules.
Sarah has been instrumental in maintaining the cleanliness of our Scout building. Her exceptional efforts have not only eliminated years of stubborn muddy boot marks and pesky finger marks but have also revitalized the appearance of our skirting boards, restoring them to a pristine white. We are truly impressed with the level of dedication and attention to detail she brings to her work. Our Scout hut has never looked better, thanks to Sarah's outstanding cleaning skills.
Sarah did a great job of cleaning our flat. We will definitely use Sakala Cleaning Service again!
A fantastic company who stepped in last minute and did a wonderful job - thank you
Excellent service. Would definitely use again.
Professional and reliable service from Sarah, thank you.
Excellent cleaning service, confirmed a permanent schedule based on first clean!
My wife and I had a baby recently and wanted a cleaner to help keep on top of things. Sarah has been fantastic, the house is cleaner than its ever been and has really allowed us to focus on our family. The service is thorough, professional and Sarah is great at keeping us informed of any changes etc. Can't recommend it enough!
Thank you Sarah. Very happy with the service and will be working with you again..
We’ve been looking for a cleaner for a while now, who could help us stay on top of our busy household. We’ve so glad that we found Sarah. Extremely friendly, diligent and hard working, we’ll definitely be carrying on with a regular fortnightly clean, couldn’t recommend her enough.
We hired Sakala Cleaning Services for a deep-clean and couldn't be happier with the results. Sarah and her colleague cleaned our home according to specified needs (eg. we have indoor cats), and they were incredibly friendly throughout the entire process. They truly went above and beyond to ensure that our home was sparkling clean from top to bottom. One thing that really impressed me was how they managed to make all of my metal fixtures (such as my fridge, taps, etc.) look absolutely pristine. I've never seen them look so shiny and clean before! It's clear that Sarah takes pride in her work and pays attention to even the smallest details. Overall, I highly recommend them to anyone in need of a professional, reliable cleaning service. They exceeded my expectations in every way and I will definitely be using their services again in the future. Thank you, Sarah, for a job well done!
Sarah and her team always do a fantastic job. Really impressed with the environmentally friendly approach and the attention to detail.
I used Sakala cleaning when I just moved in, she and her team gave a deep clean throughout the house. They're very efficient and responsible, I will use their service again! Thank you Sarah!
Absolutely amazing service, I just can't believe how nice and clean my kitchen and bathroom is now. It's like having a brand new house. Highly recommend it!
We have used sakala cleaning a number of times and always been very happy with the service :) will definitely use again. Thanks Sarah!
Rapid response, really flexible and helpful. Friendly service.
What we look for in a cleaning service is an understanding of our needs and expectations, attention to detail, thoroughness, and openness to make adjustments. We found that Sakala Cleaning Service provided all of these. We spoke to Sarah ahead of the clean and she was diligent in understanding what we were looking for and what had not worked with our previous service. On the day of the clean Sarah made sure to address the issues we had spoken of, kept us updated on what she had done throughout the clean, and was willing to make changes where needed at the next clean. She displayed great professionalism and communication skills, and the quality of the clean was very high. I don’t think our worktop has been this clean ever and I always check it extremely carefully against different lighting. In the bathroom, everything sparkled and even the soap dispensers had been cleaned, which none of our previous cleaners have done before. The carpet of the stairs was so thoroughly vacuumed that my husband commented that it was as clean as when we had it steam cleaned. We also loved the floor cleaner with the nice smell that Sarah brough along. Overall, we are very satisfied with this service and looking forward continuing using Sakala Cleaning Service!
Sarah provides a professional, thorough cleaning service for our office/showroom. She went above and beyond to help at short notice after we were let down by another company. She is very friendly, reliable and efficient and I would highly recommend her services.
Great service and high quality cleaning, definitely recommend!!
Absolutely enjoyed having Sarah over. No task is undo able by her. She is very professional and did such a great job on the first clean we have ever had. Will definitely only go to Sakala Cleaning services for our cleans! Absolute pleasure to have her over and very pleased!
Excellent communication and standard of cleaning. I would happily recommend.
Very good cleaning service, friendly and professional staff. Highly recommend it for any one need.
We are really very happy with our regular home clean service. Reliable, thorough and friendly - highly recommended.
Honest, reliable and trustworthy company to use. Sakala has been very helpful and honest when it came to using her company.
Awesome 5*!!!!!
Was so so happy with the service provided by this company. Everything was so beautifully organised. The lady turned up on time with all the required equipment and was so polite and understanding. We showed her to where we needed her for the day and they started cleaning and preparing right away. The work was of excellent quality and the bathrooms were kept in immaculate condition throughout the event. The event was for 80 people so it was very important for the bathrooms to be kept clean throughout! Really really good job, reasonable charges and we will definitely be booking here for all our future events. Thanks for the amazing service!
Friendly and reliable. Can tailor the clean to your requirements
Responsive and thorough cleaner. So far (four cleans had), service has been fantastic, always punctual and does a great job. Would recommend to someone looking for a cleaner on a regular basis.
Friendly and efficient! Sarah even gave extra tips on how to keep things tidy afterwards whenever I asked. 100% recommend!
Location
Kentwood, Reading, RG30 Get directions
Opening times
- Monday8:00 AM – 8:00 PM
- Tuesday8:00 AM – 8:00 PM
- Wednesday8:00 AM – 8:00 PM
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- Saturday8:00 AM – 8:00 PM
- SundayClosed
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