Honest Cleaning Services Leeds
4.5(32)Leeds
About
Honest Cleaning Services Leeds is a cleaner based in Leeds, trading since 2000. They carry out end of tenancy cleans, office and commercial cleaning, and communal area cleaning, covering both domestic and commercial work, with free quotes available. Customers say they are reliable and friendly, thorough in their cleaning, helpful with routine changes, and punctual and professional.
Services
- Request quote
- Request quote
Office and commercial cleaning
- Request quote
Communal area cleaning
Reviews
4.5
Honest Cleaning Services Leeds is described by several reviewers as reliable, friendly and thorough, with some saying their homes or shared areas were left spotless and that staff were helpful when routines changed. Reviewers also report punctuality, good communication and a professional approach, and two mention end of tenancy cleans that went well. Others report problems: one says cleaners arrived or left early and the company was rude and aggressive when the issue was raised, and another says two cleaners were sent for an hour without agreement and a fridge and bathroom cabinet were left unclean, with the company uninterested in feedback. A further reviewer calls the service unprofessional and the cleaning standards poor, while one other comments on a company vehicle being driven while the driver appeared to be using a phone.
Friendly staff and excellent cleaning services.
Drives like they're using the phone. Attention to detail whilst driving their vehicles does not suggest a good service would be had.
Had 2 cleaners in for a full house dust and hoover, was really impressed. They arrived on time and worked to a very high standard, have booked them in every 2 weeks after that first job would definitely recommend.
Lovely efficient team
I have been using cleaners for 16 years now and I have just had the most appealing service ever and it wasn't the cleaners that I was most dissapointed in 😞. The actual cleaning was ok, but had they completed they completed the full shift they may have done the full job. On a number of occasions they started or finished late 15-20 minutes. When we spoke to the cleaners directly about this they acknowledged and apologised. The company say they use an app to track their workers but they activate the app when they arrive and don't actually start work or pack up early and hang around before leaving so they can tap the app. This was the issue I raised with the company who were rude and aggressive even though I was being nice! Also i paid extra for cleaning products to be supplied and each time they didnt have the everything. On my first clean they didnt even have a fully operating vacuum. Unfortunately they are not honest cleaners quite the opposite, stay. But my issue is with the management's approach, in business it's always important to listen to your customers concerns not shout at them aggressively down the phone!
I booked a 2hr clean for a 1 bedroom apartment and without agreement they sent me 2 cleaners for 1 hr. They left both the fridge which was empty unclean and also a bathroom cabinet. Called and tried to explain, they were uninterested. Won't book again and also won't recommend. When you give feedback, excuses are not what is needed or expected. The whole point is none of this was agreed as I received ZERO contact to check what was needed, they just decided for me. The 2 cleaners is deceptive imo. Hardly a 'bespoke' service. Fridge was empty so I didn't think it would need to be a special request. Bathroom cabinet maybe. But here's a thought. Listen to feedback instead of making excuses and maybe you won't lose potential customers. You said 'np' when I spoke with you about this being the first poor impression so i guess your business is strong enough to take losing customers and no referrals.
Highly recommend Honest Cleaning. Very reliable, friendly, attentive, and show excellent attention to detail. Lovely to deal with.
Excellent company providing quality people who always do a thorough and professional clean - punctual and reliable - highly recommend
Reliable, helpful and responsible. Always accommodating if I need to change days or hours. My house always looks spotless after it has been cleaned. The ladies that clean have always been very pleasant. I’m extremely happy with the service provided.
An extremely reliable company who always deliver what they promise and the owner can’t do enough to accommodate her clients.
We love coming home after our cleaner has been. The house is thoroughly cleaned- it all looks like new! The staff are always very responsive when I need to change the routine.
Excellent cleaning Business, we have been using both commercially as well as domestically. Cleaning has always been done to a high standard, attentive an thorough team who aim to please. Honest and trustworthy family business.
I am Chairman of The Sandmoor Gate Management Company 3 of the 6 apartments use Honest Cleaning Services and twice a week they clean all the Common Areas . Their work is excellent and they are reliable We have used previously several other Cleaning Companies but none have reached this Company’s standards
The best!!! They are great collaborators and everything is how it should be!
I have used Honest cleaning services for more than an year, after failed attempts with other companies that were unsatisfactory. The service is very good and the price is fair. Communication with the managers is easy and they always do their best to reach customer's expectations and to sort out any issues that might arise. I would recommend!!!
Great cleaning service. Only leaving them because I’m moving to a different city. Able to deliver a clean house every single time and arrange cover whenever my regular cleaner was unavailable. Very professional! Would recommend using their services 😊.
Wouldn’t recommend using this company, they are very unprofessional and cleaning standards are not up to scratch, seems like they just try to secure work and send employees who have no idea how to get the job done or what work should actually be carried out.
Really impressed with this company. Clear and quick quote, friendly and professional service. Very thorough and some lovely little personal touches too. Will be continuing to use. Thank you!
very good cleaning company
I used Honest Cleaning services for my end of tenancy clean. They were professional, punctual and I didn't lose any of my deposit thanks to their brilliant clean. Would completely recommend, prices were the best I could find too - thanks again!
Used honest cleaning services for the first time for an end of tenancy clean... no fuss, turned up on time, and did a great job. Would definitely use again.
👍👍👍👍
Professional Cleaning
Reliable cleaners and helpful management team
Area
Opening times
- Monday8:00 AM – 4:00 PM
- Tuesday8:00 AM – 4:00 PM
- Wednesday8:00 AM – 4:00 PM
- Thursday8:00 AM – 4:00 PM
- Friday8:00 AM – 4:00 PM
- Saturday8:00 AM – 4:00 PM
- SundayClosed
Additional information
- Free quotes
- Domestic work
- Commercial work
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