The Hampshire Renovation Company Ltd
4.5(60)Basingstoke • Waste carrier licence




About
Based in Basingstoke, The Hampshire Renovation Company Ltd provides an extensive selection of domestic trade and property services. Their work covers large-scale improvements including extensions and building work, complete renovation and refurbishment, and ongoing property maintenance. To support householders with structural and interior updates, they also carry out bespoke carpentry, staircase renovations, and painting and decorating.
Alongside structural joinery and decorating, their skillset encompasses gas and plumbing services as well as garden and landscaping work. The Hampshire Renovation Company Ltd offers free quotes for their domestic projects, helping clients plan both internal and external home improvements.
Services
- Request quote
Renovation and refurbishment
Reviews
4.5
The Hampshire Renovation Company Ltd is praised by many returning customers for friendly teams, quick responses and high-quality renovation and maintenance work, including kitchens, bathrooms, plumbing, flooring, fencing and multi-trade projects. Reviews often mention clear advice, good coordination and tidy, professional service, though some customers report delays, poor communication, unfinished workmanship and concerns about follow-up and pricing.
A 1st class company. From measuring up to completed job fantastic. Work carried out to a very high standard. Very good communication with office. Would recommend to any friends and family.
Five Stars – Outstanding Transformation by Darren & the Team! We recently hired Darren and the team at Hampshire Renovation Company for a full downstairs remodel, and we couldn’t be happier with the results. From start to finish, the quality of workmanship and attention to detail were second to none. They undertook a massive amount of structural and cosmetic work, completely transforming our living space: Structural Changes: Knocked down internal walls, widened door openings, and relocated a doorway to optimize our layout. Installations: Installed stunning bi-fold doors and new windows that bring in so much natural light, alongside beautiful brick slips that add so much character. The Finishes: Completed a full kitchen fit-out, laid new flooring throughout, and installed underfloor heating. Beyond their obvious skill, Darren and his crew were an absolute pleasure to work with. They are friendly, polite and exceptionally knowledgeable. Building projects can be stressful, but they were incredibly patient and accommodating whenever I asked to make changes along the way. Nothing ever felt like too much trouble for them. Honestly, we actually miss having the team here! If you are looking for a trustworthy, skilled, and top-tier renovation team in Hampshire, look no further than Darren and his team. Highly, highly recommended!
We chose this company based on their claims of providing “reliable, trusted and experienced tradesmen” and “premium end-to-end property maintenance and renovation services”. Unfortunately, our experience did not meet those expectations. What was originally presented as a six-week renovation took approximately ten weeks to complete. Throughout the project, there were repeated issues with organisation, communication, coordination and the standard of workmanship. There was no clear project schedule or consistent coordination between contractors. I frequently had to chase for updates and clarify arrangements, and on several occasions I was asked the same questions despite having previously provided clear decisions regarding items such as radiators, skirting boards and doors. There were also a number of issues with the finished work, including: • Unfinished plastering • Exposed external pipework • Excessive and untidy sealant around the kitchen and door frames • Poor grouting • Incomplete brickwork • Poor dust management, with areas requiring additional cleaning after contractors had left • No apparent final quality-control inspection Some of the photographs accompanying this review were taken after the final visit. Several of the issues shown were only identified and rectified after I raised them myself. One particularly concerning issue involved the kitchen tap and water supply. The tap was installed incorrectly, and for several weeks we experienced poor water pressure, warm water and an unusual taste. I raised these concerns on three occasions before the underlying installation issue was identified. At the beginning of the project, we were told that building control would be dealt with as part of the service. However, towards completion we were told that formal sign-off was not required and that photographs were sufficient. This was subsequently found not to be correct, and the outstanding building control requirements had to be addressed after I identified the issue myself. Despite outstanding work and compliance matters still being unresolved, we were chased for the final payment and reassured that the remaining issues would be dealt with. This included an email requesting payment while we were still awaiting confirmation regarding building control compliance. Darren was personally pleasant to deal with, but I found that concerns about the work were not always addressed as promptly or thoroughly as I would have expected from a company offering a premium end-to-end renovation service. I have previously managed a house build and therefore have experience of working with tradespeople and understanding the standard of finish expected from a professional renovation. In our experience, the organisation, communication, quality control and standard of workmanship fell significantly short of what we expected for the price paid. This review reflects our personal experience of the renovation and the service provided.
We are really pleased with our new fencing that Darren and his team did last week for us. They removed all of our wooden fence panels and posts and replaced them with concrete posts, gravel boards and new fence panels. The team were prompt, friendly and very hard working. The work was completed to a high standard and everything was left tidy. We would highly recommend The Hampshire Renovation Company to anyone. Thank you Darren.
Used many times on a rental property and now used on our own. No job too big or small. Quick responses and always a great job. They used to be called First Call and should have kept it as they will always be my First Call for any job.
Darren and the Team do a lot of work for us at Heatherside. The work is of a high standard and great quality
A huge thank you to the Hampshire Renovation Company, from Holli in the office (who is super efficient) to Phil with the plumbing (who is a magician with the challenges sent his way). They have just completed works on our 400 year old house upgrading our Hot Water tanks and Cold Water tanks, dealing with pipes that are probably as old as the house, and did an amazing job converting it to a modern streamlined system. We are beyond chuffed with the result. Would highly recommend the team at the Hampshire Renovation Company, for whatever job/maintenance you need for your home, we are already booking them for further works to this very old house knowing we are in very safe hands !! Thank you so much again.
Super reliable , such a friendly and helpful team!
I’ve used The Hampshire Renovation Company for over 13 years and the service, professionalism and transparency is the best. I take time to recommend them whenever I see people requesting honest and impeccable work.
Thank you so much to Darren and all his team at The Hampshire Renovation Company who have just completed our downstairs renovation project which included removing a small wall between our utility area and the kitchen, installing the new kitchen and new flooring throughout the kitchen, dining room and conservatory and all these areas were fully decorated too. All this work was completed to a very high standard and on time with all the team working very long hours into the evening and on Saturdays. This is the 3rd project they have done for us and we are absolutely delighted with our experience on every occasion from start to finish. The communication, advice and customer service has been excellent and we would thoroughly recommend them to anyone. Thank you once again
I've used these guys for a couple of jobs now and have been pleased with the work that's been done. Very quick to respond to queries as well which is always nice!
Although it was only a small job, Darren gave us a first class service from start to finish. Would definitely recommend Hampshire Renovation Company.
Professional company and good communication.
Had new sink and plumbing done today in my kitchen excellent company extremely helpful friendly and reasonable lovely staff all in all 5🌟 in everything strongly recommend this company all my jobs I had done were all top notch Darren is a great lovely man thanks to all of you Darren saunders
We cannot thank Darren and the team enough for the recent transformation of our kitchen. From the start we’ve had a brilliant experience with the Hampshire Renovation Company from quoting to completion. We had a number of the team here throughout the 6 weeks they were here and each person was passionate, friendly, professional, knowledgable, and on time. Any issues that arose were met with solutions and quick responses. A great multi trade business that have carried out kitchen fitting, plumbing, carpentry, electrics and decorating for us, handling all the organisation and logistics for us. All to a very high standard. We’re really happy with the results and we’d definitely work with Darren and the team again on future projects! Highly recommend and thank you again.
Thanks to all the Hampshire Renovation Team. I was very apprehensive about the first project but was quickly reassured with the whole team being introduced at the start of day one. Now with three completed projects I can recommend the company and will contact them with the next one. - Projects on timetable - Work coordinated, professional and of high standard - Comments from neighbours of consideration shown by team with parking, noise and cleaning up at end of day. - Very efficient To all of the team, admin and office- from concept, planning, to work and completion- superb results and many thanks. Sheila
Brilliant. Coordinated trades, tidy working, disruption kept to a minimum, progress made every day, good communication, and lovely workmanship. Totally transformed our shower room. Very impressive. 👍
Had a walk-in shower installed at short notice ...First class job carried out, top notch workmanship....work carried out in very good time and they are up there for me for efficiency and tidiness...good price too........would recommend them.
Innovative ideas and a great renovation experience for our 2 bathrooms - well organised from start to finish and excellent workmanship
Fully refurbished my kitchen. I'm very happy with the quality of work. Plaster, electrician, plumber and fitter all working together and to a high standard. Nathan worked efficiently to put the new kitchen in all by himself, new tiles, new flooring. Took slightly longer due to Howdens messing up the order, but Nathan helped to rectify any issues. Would definitely use again.
We are a returning customer, and genuinely wouldn't use another company for our house renovations. Darren, Holli and their team are very friendly and professional. All quotes are sent through very quickly, are detailed and priced very reasonably. All of the work they have completed on our house has made it a home, done to a very high standard, and nothing is too much trouble. They really have made our house dreams come true. Thank you once again, you will be hearing from us in the not too distant future for more renovation work. 😀
I just had the Hampshire Renovation Company complete major refurbishment on my main bathroom, ensuite and cloakroom. This work involved completely stripping the old rooms down to bare walls then a complete installation of two new bathrooms and a downstairs toilet, handbasin. They also installed a new hot water system for me in the airing cupboard and loft. The work took just under five weeks in total to complete with Pete the main man I was assigned coming in everyday and working in-between the plasterer, plumbers and painters. All were reliable and turned up when expected, I was kept updated of who was coming and when. All the work has been completed to a very high standard, everyone I dealt with were so nice and friendly. As with any building works just a few minor glitches but these were dealt with immediately and rectified. I would definitely use this company again, so nice to find a reliable builders that finished all work to a very high standard. They are also very good on price. Darren helped me make the right choice on bathroom furniture and décor as I wasn’t sure what I wanted. I am very pleased with the result in all three rooms. Give them a call for a quote if you are considering having any work done, they cover major renovations and also much small maintenance work as well. Oh also earlier in the project work on my house they removed an internal wall to make two rooms into a kitchen/diner, again the work was carried out to a very high standard, dust was kept to a minimum as possible and it was completed in a day which considering the major disruption it causes having work like this done was a real bonus. Brilliant professional company. Highly recommend.
I highly recommend Hampshire Renovations to anyone in need of a reliable and trustworthy service. They're efficient, punctual, transparent, honest and provide high quality repairs and good recommendations/advice. I had a question about an item, and they responded promptly and professionally.
This company is absolutely top drawer. Bespoke design, personal service. attention to detail and the best craftsmen, joinery, electrics, plumbing and bricklaying. Couldn't recommend them highly enough
Really happy with the work on this shoe storage cupboard, thanks again, highly recommended company if you need anything doing
The Hampshire Renovation Company have just completed a full refurbishment on both my kitchen and bathroom in the last month and I couldn't be happier with the results. Everyone I have dealt with in the company have been polite, friendly and very efficient. I wouldn't hesitate to recommend them to everyone
AVOID THIS COMPANY, previously known as First Call Maintenence, assuming they changed their name to hide from unhappy customers - two bodge jobs, one of which I called them back on only for the plumber to turn up, take a photo and the office to re-invoice me for a full replacement job to the one they messed up initially, rather than investigate the issue and fix it. They may seem like they know what they're doing, but beware if you call them back to sort a problem as they just want to take your money.
I am super happy with the work carried out by First Call Maintenance, from coming out to quote and getting the work finished (in quick time!), the service has been top class, Darren is such a lovely guy to deal with, the guys that came and carried out the work were efficient, clean and tidy, and friendly!, I had a list of odd jobs of door glass replacement, internal door hanging, loft hatch repair, and tiling in a kitchen, was peace of mind and so easy to get it all done under one company!, wouldn’t hesitate to use them again and will come highly recommended!
First Call Maintenance converted part of our garage to a downstairs bathroom and did an absolute fantastic job. We are so pleased with the work. It is amazing how well they have made it look. We can’t believe how an original tatty garage can be transformed so perfectly. Every little fine detail is impeccable. They have specialists for every area: plumbing, electrics, tiling and general building work. A particular mention and thanks to Phil, Remi and specifically Nathan who turned up on time every day and worked tirelessly on his own for a period making everything perfect. We will always consider First Call Maintenance for future work and cannot recommend them highly enough to anyone who wants work done on their house.
I have worked with first call maintenance and Darren now for a number of years and I couldn’t recommend anyone better from a small job to a big one.
We had new flooring fitted in our kitchen and toilet this weekend and we’re really pleased with the results. First Call Maintenance has done a few jobs for us in the past and we are always very happy with the outcome. 100% recommend this company. Trustworthy, efficient and reliable!
Thanks for fast turnaround on replacing our garden tap. 5* service.
An absolutely amazing fast and streamline service with very knowledgeable staff, very impressed and will be a returning customer for sure! Hard to find such reliable people nowadays, so these guys are more than worth a call! Thank you!
The First Call team are so helpful, polite and knowledgeable. I phoned to ask if someone could fix the guttering which was leaking and the next day I had two of the team come and fix! The office manager was so pleasant and really did her best to try and fit us in. Will definitely use them again.
As a landlord, very good overall experience, good job(s) done well and found the payment system very easy to use (not the case with all contractors). Will use again. 'Holli' very polite and helpful. Mike T.
We have used First Call Maintenance several times over the last few years and have always had great service from the whole team. Every single one of the team who have visited our house have been polite, respectful and super efficient. We wouldn’t go to anybody else now, they go above and beyond and we couldn’t be happier with the service. Thanks Holli, Darren and the whole First Call Family! ( We will see you again soon for our kitchen installation!!) Charlotte and Stuart :)
After contacting first call maintenance for a quote for a new back gate and fence panels replaced they came back to us super quickly with a very reasonable quote. Due to their large team they were able to carry out the job the following week. Extremely happy with the job. Other members of my family have used Darren and the team for many other larger jobs. Will use again in the future 👍🏼
Would just like to say, Since Doing first call maintenance plastering work on there projects, kitchens, Bathrooms and many more, I've seen the end results and its very impressive, first call maintenance have an amazing team, Certainly know what there doing, Get the job done efficiently, Very professional and friendly, I highly recommend these guys .
I have used First Call Maintenance twice in the last couple of months. The first being to repair a timer issue with the boiler and the second a faulty electrical socket. Both times I received excellent communication from Holli regarding timings of the appointments. Darren and his colleague were polite, courteous and dealt with the repairs we needed first time. I wouldn’t hesitate to use them again. Thank you!
From Holli in the office to Darren and his team they have transformed our small bathroom into our little sanctuary . We are vey please with the work carried out Phil cleaned every time at end of the day , and through his decor eye we went bold on the colour and love it .
Replaced the garden post that was rotten, £192.00 but left the other rotten post. Also left the original rotten post in the ivy. I don't think this was a good deal. I will not be using this company again.
A fantastic company to work with from quote stage to the completion of my new bathroom. High quality workmanship throughout. Timely communication with the work completed to schedule. Highly recommended!!
Thank you so much for such a fast and efficient service installing my cooler…. Could not be happier. Thanks Darren ⭐️
Darren Holli and the team have been great to work with. Work carried out in a timely manner to a very high standard,we will be using them again!
Fantastic fast response and job done quickly. First Call Maintenance are always the first guys and only guys I call now.
We called First Call Maintenance last Thursday as we had a leak in the visitors toilet, and they came out this morning (Tuesday) to fix it. Thank you - Dignity Pet Crematorium
Non show up for a quote. Wasted time waiting for someone to turn up. No update, no emial. Disappointing.
Had First Call out for a number of jobs since we moved, and can’t fault them. Reliable, do a great job and more importantly have decent communication. Too many in the trade industry just ignore messages, so I can’t fault them! Thanks again 👍🏼
"First Class Maintenance" Darren, Holli, Steve, Nathan and the rest of the team did a fantastic job on our kitchen, bathroom and toilet. Steve was very professional and took his time with work on the bathroom and downstairs toilet - an incredible job throughout. Darren was very kind and made sure we were happy with bathroom wall, even to bring us samples that we could discuss and choose from. Very efficient. The kitchen was also done to an exceptional standard and quickly too. Again, we were able to see the samples from Darren and the team before making a final decision. Overall first call maintenance have been amazing and can be trusted with any other work. They will be our first call for any other work in the house. Thank you - Shyama & Dave Hurry
After being let down by another plumber and waiting for almost 2 months for fixing our hotwater overflow problem. Holli was always in contact to update me and within one week the parts were ordered, and the plumbing problem solved. Thanks again for the quick response.
Great company, quick to respond and quick to provide quotes. I have had a few bits of work carried out, from a boiler service, to shower leak repair to full ensuite replacement and I cannot fault the work or the work ethic of the first Call maintenance family. Work has been carried don't ti a high standard and options explained to me before work has been carried out. They are busy so getting booked in does take a while but worth the wait and I think if they're busy, then they must be doing it right! I would definitely recommend
First call maintenance Ltd van tried to run me off the road with my son in the car. Don't use these inconsiderate unprofessional team mw17mhv van reg
After two bodge jobs that ended up costing me more I refuse to allow this company anywhere near my properties. Awful experience.
Fair pricing, fast at booking jobs in and great customer service. Would highly recommend.
We use First Call Maintenance for our whole property portfolio and they are excellent. Competitively priced, always do what they say they are going to and everyone is really friendly. Would recommend to everyone!
Ridiculous rates, none of the work listed needed to be done - was either exaggerated or made up. Business built on extorting tenants.
Today I came across a water leak from the mains in a property i look after. I reported it at 8.30 as the water was pouring through the property downstairs. By 10.30, the leak was repaired, the 2inchs of water had been vacuumed up, photos taken and a full report provided for my Ins claim. Thank you First Call for your continual brilliant service.
Area
Opening times
- Monday8:30 AM – 5:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2015
- Waste carrier licence
Other builders nearby
Also available in Basingstoke
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.







