Advantage Catering Equipment Ltd
4.8(59)Folkestone • REFCOM




About
Advantage Catering Equipment Ltd is based in Folkestone. They supply, deliver and install catering equipment, and they also design and fit out professional kitchens. Customers say the staff are helpful and knowledgeable, the design and fit-outs are professional, the service is friendly and supportive, and delivery and installation are quick. They are listed with REFCOM as an installer.
Reviews
4.8
Advantage Catering Equipment Ltd is described by many reviewers as helpful and knowledgeable, with several praising named staff for their advice and support. Reviewers report kitchen design and fit-outs for pubs, cafés and community kitchens, along with equipment supply, installation and repairs. One reviewer said a bubbled floor area was replaced straight away, while another reported a lost order that arrived late but was sorted out with helpful contact. One reviewer reported a large project where missing switches and poorly laid flooring with scratches led to extra costs and a building surveyor, and said the firm's own installers were good but subcontracted work was a problem.
Simon and he team was fantastic from the start right up to the finish of the project
A transformation of epic proportions! It was an absolute pleasure dealing with Nick and Simon and their team in the whole process of designing, developing and implementing the complete refurbishment of our community centre kitchen. They are very knowledgable, experienced, flexible and accommodating in the way they work.
We recently had a new kitchen installation carried out at The Kings Head, Wye by Simon and his team at Advantage Catering, and we couldn’t be happier with the result. The project involved a fully bespoke kitchen design, with the kitchen equipment carefully integrated into our bespoke cook line. Advantage Catering also completed all of the extraction and make-up air works, as well as installing Ceasefire, the fire suppression system we opted for. A month after completing the main kitchen, the team returned to fit out our Pizza Barn, ensuring the same high standard of workmanship throughout. As with any large project, we did have one unfortunate issue where an area of the newly laid flooring bubbled. Simon dealt with this immediately and without any quibble, arranging for it to be replaced straight away. That level of aftercare and commitment to putting things right really stood out to us. From the initial design through to installation and aftercare, Simon and the whole Advantage Catering team have been professional, knowledgeable, reliable and a pleasure to work with. We would have no hesitation in recommending them to anyone looking for a quality commercial kitchen installation. Will Sheldon Contemporary Pubs Ltd
Very good replacement basket (a lot cheaper) and fits my machine well
I rated my experience as 4 stars as there was a confusion from Christmas time and my order got lost. That being said, Craig, who was dealing with this problem, was extremely helpful and remained in contact with me to help me feel reassured that it would get sorted. When the products did finally arrive (end of February), they were exactly the right size for what I needed. Apart from the large delay, the experience was good.
They did our Restaurant and where very good 5*
We recently made a purchase of commercial dishwasher from Advantage and the service from start to finish was excellent, Would highly recommend this company. Thank you Simon ⭐️⭐️⭐️⭐️⭐️
Execellent wooden trays to replace the unstable plastic ones we were using.
I bought two True single upright fridges two times. Every time I used this company, Craig helped me to have left hinge doors, installing the caters, timed delivery and collection of the old unit. Most of all, this company offer the competitive price for True fridges. Thank you so much!
so.easy. brilliant service from sales and fitting teams. will definitely use in future.
Great service and speedy delivery. Trolley was in perfect condition and exactly as described.
These are great trays for our community gardens Cafe!! Second time we’ve ordered them!
Quality equipment, perfect for everyday use.
I was very pleased with the personal attention I received from this company when I phoned. I was very satisfied with the trays I ordered, which were good quality and priced very competitively.
We have been sourcing products from Advantage Catering Equipment for a few years now. We have used them purely for supply and delivery - but have also utilised their engineers expertise to help us install and commission specialist equipment. We would highly recommend.
I bought an industrial fridge through Advantage Catering Equipment in which to store Japanese sake. The order process was simple and the delivery was during the time window stated (though, ideally this time window would have been a little narrower). Goods delivered as described. No problems whatsoever -- would shop with Advantage Catering Equipment again!
Excellent on all counts, and Craig was happy to accommodate the minor request I contacted them with, making for an easy sale. And of course, the Vogue tri-wall pots are excellent as well. Just as an aside, because I searched high and low for this information and now know it myself: If you're used to heavy-gauge tin or silver-lined copper cookware, tri-wall cookware is comparatively not *quite* as good. This is a minor point however, because it makes up for that by being excellent in its own right, and not needing any maintenance (zero, really), and being easy to throw in the dishwasher and bang around. So I have the copper for situations where it's really necessary, and the rest of the time, or when it's being repaired, I can use the Vogue tri-wall and not think twice about it. Thank you kindly to Craig and the team.
I have had an excellent experience with Advantage Catering Equipment. In particular, special mention goes to Craig. He was able to get a water softener dispatched very quickly from their main distributor. Unfortunately, it had some issues and didn't work too well. However, he was quick to resolve the issue and chased up the courier several times to ensure the safe return of the faulty model, and replacement with a new one. I would highly recommend Advantage Catering Equipment, and will use them again in the future!
Very good efficient helpful and informative on time starting and finishing the job
Excellent service; quick delivery; good product.
Be extremely careful using this company or any other companies under there umbrella we recently had a large project undertaken and found them extremely expensive but had used them before and quality of workmanship was high . The job started fine and the lads on site were fantastic the workmanship extremely high they were clean , tidy polite couldn’t ask for better unfortunately the sub contractors they used then started the second phase of works we had a issue with missing switches that were on the original quote but magically were not installed then quoted hugely to come back and install saying they had quoted for the wrong switch …. Then the flooring company they used created a huge mess had to re lay the flooring as had incorrectly laid it the 1st time round and within a week it’s lifted and huge scratches over 5k worth of flooring not fit for purpose yet the offer of £500 off the bill we are now having to pay for a building surveyor to come out and inspect the flooring at huge costs to ourselves and had to pay a different electrician to finish the missing works . So if your using them and they are carrying out works themselves I would recommend there work if they are subbing out the work avoid you will be left out of pocket several times over and a huge headache in the process
Great installation. Professional, informative, speedy. Answered all our questions.
We needed to set up a prep room at our wine bar, Vinoteq, in the most awkward of spaces. Advantage Catering were up to the task, ensuring we had a custom built solution that maximised the space we had. They understood our requirements and the fitting was done expertly and in good time. Highly recommended.
Great service, and reassuring to be dealing with Nick Plaice, not least as he is also named after an aquatic animal !
Excellent company really helpful. Nick helped us with a purchase for Robot Coup for one of our restaurants. Really happy with the machine and the service we received. Thank you. We look forward to doing business with you again.
Great speedy knowledgeable service - thanks Nick & Simon for all your help over the years!
Excellent company to deal with. Quick and efficient service and very importantly, great after care. Thank you.
Fantastic quality products and the service has been impeccable. I would definitely recommend using this company and I will be continuing use advantage for my business.
These guys did our new bakehouse and cafe fit out in Faversham, from the flooring, electrics, plumbing and extraction to building partition walls and installing the cold room. Highly skilled at what they do and really nice people to work with. They are very busy (which is a good sign!) so make sure you book them with plenty of notice! Highly recommended
We use advantage catering regulalry and the customer service is exceptional. Very knowledgable and informative staff that are always happy to help. Products always of outstanding quality and arrive on time.
I have been using Advantage catering for a few years now for catering equipment & repairs. We have just brought 2 Rational ovens of them and had them installed. Nick has been great with costings and advice. The guys that installed them were also very professional and friendly. I cannot fault this company at all. I highly recommend using Advantage catering for all purchases/install & repairs.
I ordered Rational heat shield for our Oven but unfortunately our Oven stopped working before Heat shield arrived. I decided to buy new Oven and called Advantage catering to cancel my order but they said it's been dispatched. I returned it back and I received full refund today. Good customer service. Highly recommend this company.
Have used these guys for 2 years now and cant find a single fault with the guys and gals here. they helped me start up my business and are always at the end of the phone with any questions or queries that i have and always on hand to help! keep up the amazing work guys!
Simon and his Team are my Knights in shining armour!! Never easy starting up your own restaurant but thanks to Advantage it was easy. Always a calming influence Simon took complete charge of designing, planning and fitting our brand new kitchen. The team are complete Professionals in the way they go about their work and the after sales service is way above and beyond anything that I could of hoped for..........Thanks Advantage
Very food service and advice, they can go from a dishwasher up to a complete kitchen design and fit. Very trustworthy company.
Excellent service from start to finish, nothing a problem for them and always work quick and professionally. Friendly staff happy to help with any problems or queries.
Fantastic service and expertise and staff who go the extra mile every time. I can’t recommend these guys enough!!
I have been using Advantage catering for many years now. I have just placed another order as i found it to be the best prices and customer service. I work for a charity so getting the best deal means a lot to us and Nick has been fantastic with costings and advice. I highly recommend using Advantage. Thanks guys! Regards Ben Binstead, Head Chef, Avon Tyrrell....
We had a wall mounted water boiler fitted by these guys in an office kitchen, the sales guy Simon suggested a lincat and it suited our needs perfectly, the engineer was very friendly and helpful and fitted exactly where required without any problems, they went the extra mile for us fitting the next day in the evening, couldn't be more satisfied for such a good price, everyone is very happy with. Thank you from Martintrux - Dover
We run a small bar & pizzeria in London and had a good experience with Advantage Catering Equipment when we bought a fryer from them last year - unfortunately there was an issue but they arranged for an engineer to attend and fix the problem. Because of this, when our ice machine failed (not bought from Advantage), we looked to them for a replacement, attracted by the parts & labour warranty. To top it off, they arranged for next day delivery despite us missing the cut off time!
I am the owner of two cafes in Central London, Kaffeine on Great Titchfield street and our new store on Eastcastle street. I have been a customer of Advantage for over four years now and I highly recommend them. /They supplied all my new equipment for my new store and have helped with repairs for equipment in my original store. If a problem arises, they fix it quickly and efficiently and they make me feel like I am their only customer in the world. Well done.
We had a good experience a couple of years ago when we bought a glass washer from Advantage so naturally we went back to them when we needed a new dishwasher for the kitchen. Nick & the team remembered us, pulled out the stops and got us good terms from the supplier, early delivery and installation for the run up to Christmas. There was a misunderstanding over a 3-phase power supply, which was available in the building but not where the dishwasher was actually positioned and Advantage did everything in their power to help us sort the issue with minimum disadvantage to ourselves. Nice people indeed to do business with, we will use them again! Tom Offord Company Secretary Riverside Restaurant & Theatre Ltd Woodbridge
Bought a commercial dishwasher from Advantage and the service from start to finish was excellent, Nick really knew what he was talking about and understood our needs, delivery & installation was very quick and the old one was collected same day, superb!
I would just like to say what a fantastic service your company gave me at such short notice, you're a credit to your industry well done. I look forward to doing business with you in the future.
Advantage Catering Equipment are a fantastic family company, that work hard to provide a reliable customer focused service. They are very knowledgeable and provide honest and helpful advice. I would recommend them to anyone and they are very cheap too!
We have been using advantage catering for years and we wouldn't go anywhere else! Guaranteed fantastic & friendly customer service, helpful and reliable staff (these guys won't mess you around!). They really are the place to go for appliance needs & faults. Nothing is too much trouble and their prices are very reasonable. Being a small family run business these guys are fantastic! Why wouldn't you want to support them over a larger rip off company?! Do not hesitate to contact Nick, Simon & the rest of the team for help and enquiries. Very proffesional! Continued support
I have been using these guys for some years now for my pub in Kent (hire dishwasher, glass washer and ice maker from them). Very professional at what they do and I am extremely happy with all the pre and post sales support services they provide.
Very easy to deal with, Nothing is ever too much trouble for them. They deliver a very high level of Customer service at every step of the order process.
Excellent experience from start to finish. Simon, Nick and all staff are very helpful and offer excellent customer service. Would recommend and use again.
Always willing to help and go the extra mile. Brilliant company to work with and would recommend to anybody. Nick is especially helpful although all staff fantastic.
Always on time, always professional. Reasonable prices. Highly recommended.
Nick and all the team have been really supportive and reliable. When needed they have even sorted out problems from other suppliers! I would highly recommend Advantage Catering Equipment and would not hesitate to use them again.
Purchased a dishwasher, good service great quality product
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2008
- REFCOM REF1015887
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