Eden Solar LTD
4.9(33)Lowther • NAPIT




About
Eden Solar LTD is a solar installer based in Lowther. They fit solar panels and install EV chargers. The company was incorporated in 2022.
Services
Reviews
4.9
Eden Solar LTD customers often praise Matt, Chloe and the team for being friendly, helpful and professional, and for explaining things clearly and answering questions. The work is often described as tidy, prompt and well organised, including the panels, batteries and EV chargers. One reviewer said the team was very knowledgeable and left everything neat and tidy. One said the panels and batteries were working well, and another said the company dealt well with planning and listing approvals and with minor fixes after installation. One reviewer reported delays and poor communication, saying they were told after five months that no design could be made because of skylights on the roof. That reviewer also said phone calls and emails went unanswered for weeks and that a survey visit did not happen at the agreed time.
Competitive, friendly, professional, knowledgeable, local, prompt, tidy. Some of the adjectives to describe Matt, Chloe and their site team from Eden Solar. We simply cannot fault anything to do with our recent solar panels installation. Above and beyond and truly amazing people.
We had panels and battery fitted by Eden Solar. Entire experience was very good from initial survey (with Matt clearly understanding our specific requirements) to completion of the project. The team who did the installation were extremely polite and efficient and have done a very good job and it was easy to communicate with Chloe in the office. The system is working very well and my only regret is not doing it sooner.
Matt and Chloe were fully supportive throughout the process . Extremely patient with delays from our side whilst awaiting confirmation that a second pv install would not interfere with our original FIT generation payments . The Sigenergy system including five batteries and a DC car charger unit are working beyond expectations . I would highly recommended this local small Cumbrian company !
Our all-electric home uses a lot of electricity, and we knew the right solar system would significantly cut energy costs now and for many years to come. We also knew that a solar system requires considerable upfront investment, so we needed to choose the system designer and installer carefully. We were looking for an established, independent and local business with a good reputation. Eden-Solar meets this requirement. They were also personally recommended, and after seeing a presentation of theirs at Brampton Community Centre, where they had recently installed a large system, we were confident they could deliver for us. Eden-Solar designed a system to meet our needs, and their experienced and considerate team implemented it on time and with minimal disruption. We now have an excellent, productive system, and we have received prompt aftercare, too. We can thoroughly recommend Eden-Solar.
Absolute fantastic service again from Eden Solar . Matt and Chloe helped us select an EV charger that is compatible with our SolaX battery and SolaX app. They arranged a really quick turnaround to help us get it installed before our newly purchased car needed charged- amazing service again from the team. Two fantastic experiences with Eden Solar - installation of solar panels and battery system in 2024 and now an EV charging system . Also great after sales experience with Matt who is on hand to answer any queries. Thanks guys , another great experience. Andy
Excellent service. Eden solar retro fitted bird protection to our solar panels, which have been in place for about 14 years. Pigeons were trying to nest under the edge and we were concerned about fire safety with twigs tightly packed underneath. The noise and mess were also issues. The work was done quickly, efficiently and very much with the values of a local company. Would recommend without hesitation. Trevor and Marilyn.
We went to Eden Solar after a poor experience with a larger local company despite our project being very large for a domestic install. Matt and Chloe are very nice people and make a great team, their comms are rapid and they are willing to go the extra mile to meet customer requirements. We are very happy with our array and battery system. This small and highly responsive local business is highly recommended to anyone in Eden valley and the wider Cumbria and North Yorks area.
I cannot recommend Eden Solar highly enough. Our proposed installation required both listing and planning approvals. Matt and Chloe provided all the necessary information to facilitate the eventual approval of our application by the local authority. We received a fixed-price quote with the work completed on time. The work in our property required additional cabling, which was performed with minimal mess and disruption. I found the electricians to be thoroughly professional throughout the entire process. The roofing work was carried out to a high standard, and again, the team showed great professionalism and respect for our property. After installation, we require some minor fixes to the system. Matt and his team were incredibly helpful. Calls were always answered on a timely basis, and all system issues were fixed immediately. Matt always answers the phone or calls back immediately. Considering the difficulty of certain building works, the solar installation at our house was remarkably straightforward from the customer perspective. The panels and batteries are now fully functional, and it has been one of the best investments we have made in our property. This positive experience was, in no small part, driven by the professionalism and care taken by Eden Solar.
Breath of fresh air. Matt and Chloe made the whole process very easy. They're competitive with the pricing and offer a great service. We had a 7.2kW system installed with 10kWh of battery storage, hot water diverter and EV charge point. All of them work flawlessly. The system comes with an app that very is easy to use which also connects with our electricity provider. All this is setup for you as part of the package Eden Solar offered us. I cannot recommend them highly enough.
Matt and Chloe from start to finish have been totally professional.Always kept me informed what was happening. Really pleased with the work carried out by all the team. Matt is totally genuine and being local made me choose Eden Solar. Would not hesitate recommending them for your Solar install.
We couldn't recommend Matt and Eden Solar enough. We were quite challenging customers, changing our requirements and timings several times. Matt could not have been more helpful, understanding and supportive, always going above and beyond to make the instal process as straightforward as possible. The big things for me were the high level of service and flexibility, the absolute trust worthiness of Matt, and the value for money - Eden Solar were significantly cheaper than other quotes we had. We have recommended them to friends and neighbours who are now having solar installs. It is also great to know you are supporting a small local company who are doing so much right.
Eden Solar were recommended to me by friends who work in the trade and they did not disappoint. We have since recommended them to other friends. We were able to look at another local install before signing up which was great! Our job had to be staggered around our renovations but nothing was too much trouble. They did the work at a time that suited us, arrived on time and left everything looking neat and tidy. The integrated panels look great on our roof and are helping to power our air source heat pump and EV. Very happy with our set up so massive thank you to Chloe, Matt, Yvonne and the rest of the team at Eden.
Very pleased with the whole service. Friendly, helpful and knowledgeable, no high pressure sales techniques. Definitely a competitive price. Installation was done professionally and with minimum fuss.
Big thanks to Matt and Chloe for the smooth installation of our solar and battery system, both very knowledgable and workmanship of the team was of a very high standard. Would recommend anyone thinking of a solar power system give them a call!
A fantastic job done for me by Eden Solar. I had to have a new roof and decided at the last minute to add solar panels.Eden Solar coordinated well with my roofer. They visited me when the job was done to explain everything and answer any questions. Eden Solar were so efficient but their personal touch at the end of the job was very much appreciated too. Well done to you all!
Matt and Chloe at Eden Solar are really personable, helpful, patient and great at explaining when things get complicated. Eden Solar came with a big team to get the job completed quickly, and we were really impressed. We can definitely recommend them!
Eden solar was recommended to me & would recommend them again. Matt took the time to explain in layman terms how what & why with the solar panel system. Good honest information, i liked that he looked at different solar panel configurations to get the best out of the system unlike any other companies. very happy with the service & after care
We would highly recommend Eden Solar, and wouldn’t hesitate in using them again. It was great to be able to use a local company. From the outset Matt was very helpful and informative, and took time to answer all our questions to make sure we were happy with the suggested system. The work was completed efficiently and ahead of schedule and we are really pleased with the results. Since installation we have been impressed by the efficiency of the system and the amount generated. The App that runs alongside the battery is great, and we can keep a track of the amounts being generated/used. We are already seeing a big difference in our energy bills. Thanks for a job well done!
I have been delighted with the service, which I have received from Eden Solar starting with the initial enquiry to final commissioning. All the people involved, including the group of workers who installed the panels and the electricians, were wonderful, polite, considerate and efficient. I am most impressed.
A friend suggested Eden Solar to us at the end of 2022. Matt and team came back quickly with a competitive quote with our preferred GivEnergy battery. Delivery was also reasonable, so we ordered up and all went as offered so 😃 all round. A good local company that are easy to deal with and do what they say. We can recommend, Norris and Chelsea.
From start to finish Eden Solar have been very impressive and totally professional in every aspect of our solar panel installation. Communication has been excellent and they have helped us understand at every stage exactly what is happening. What is more they have kept rigidly to their schedule so that the whole job was finished very much to the time scale that they had suggested. Every member of their team has contributed to making this one of the easiest of the larger projects that we have attempted. We unreservedly recommend Eden Solar to all considering moving ahead with solar panels.
Great service from Eden Solar, batteries fitted to our existing panels. Thank you
After comparing a few other companies, I decided Eden was going to provide the better specification equipment and at a competitive price. The team at Eden are professional and accommodating additional items. Installation was completed within a day and had produced over 300 Kw of surplus energy since installation at the end of August and I am mostly self sufficient without drawing from the grid. If you are serious about solar, do your research and get in touch with Eden.
I had an excellent experience with Eden Solar From the moment I contacted them, their service was impeccable. They were prompt in responding to my inquiries and provided a friendly, knowledgeable team to manage the install my solar and battery system. The entire process was smooth and hassle-free, which was a huge relief. Not only did they deliver on time, but minor issues were dealt without fuss or delay. Their dedication to customer satisfaction is a credit to them. I highly recommend Eden Solar to anyone considering a Solar installation. Their professionalism, efficiency, and friendly service made the entire experience stress free. I couldn’t be happier with the service provided by the Eden Solar Team.
Absolutely amazing experience! Chloe and her team are true professionals, knowledgeable and very approachable for answering any queries and sorting out any technical issues. The installation was neat and well organised and customer service is 5*! Totally recommend.
Very happy with the service and installation. Eden Solar were competitive on price and provided good advice on the type and layout of panels most appropriate for the available roof space.
Eden Solar recently fitted our system of 20 panels and 3 batteries. The installation only took 2 days, and works even better than we were expecting. It was a prompt, efficient and excellent service.
zero stars from me! I called them in August and they said they were coming asap for a survey. I didn't hear from them in weeks, I kept trying to call and email them, they wouldn't answer. Finally got an email on 17 October saying they could come the next day. I called them and asked them what time approx., saying I could ask the morning off work but I had to leave by 12pm. They said it was fine and they would be here between 10 and 11 am. At 12pm I hadn't seen anybody so I left asking my neighbours to show them the roof both sides in case they turned up in the afternoon. My neighbours texted me saying they had been here around 3pm. They took photos of the roof and left. At the end of November still nothing. I called them and emailed them again and they said that, because of the skylights on my roof, they couldn't use the panels they had planned to use but they needed to order different ones and they would do the job in January. Mid-January I emailed them again because I hadn't heard from them and they told me that they had to come for the survey. I said they had already been but they said they needed to take some measurements. We agreed on a date, they came, they took all the measurements and then said they would be in touch by next day with some questions about the provider, how much power was used yearly etc. I didn't hear from them. I emailed them this morning again and they answered "Unfortunately, due to the many skylights, we have been unsuccessful in creating a design." No, seriously???? After 5 months and only after I kept trying to get in touch with them??? And btw, yes there are some skylights but there's also a lot of room for panels, otherwise I would have never called them in the first place. The lack of competence and professionality is schocking.
Really pleased with the solar panels and the installation by Eden Solar. They were responsive and helpful as well as carrying out a high standard of work. Just wish we'd done this sooner.
Had system since end of June and very very happy. Easy company to deal with and professional throughout.
We are really pleased we chose a local company, Eden Solar, to fit our solar panels. Out of the three quotes we received, only Eden Solar seemed to propose a system that would provide sufficient power for what we’d need and was the best value for money. Matt and Chloe were great throughout, happy to answer questions and talk us through the set up before we committed. Matt even stayed late to clean our gutters and roof when the panels were fitted at no extra cost, which we really appreciated. I wouldn't hesitate to recommend them!
I got a quote from this very reliable company, who was very upfront and open throughout the process. They was very efficent and quick with fitting I would highly recommend them.
Area
Additional information
- Incorporated 2022
- MCS NAP-67961
- NAPIT
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