Renewable Energy Management Ltd
5.0(56)Durham • MCS




About
Renewable Energy Management Ltd is a solar installer based in Durham. They install solar panels, battery storage, underfloor heating and heat pumps, and they also take on commercial work. They give free quotes. Customers say their teams are polite and friendly, that the work is clean and tidy, and that explanations and updates are clear.
Services
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Heat pump installation
Reviews
5.0
Renewable Energy Management Ltd is widely praised across its reviews for solar panels, heat pumps, batteries and heating work. Many reviewers describe the installation teams as polite, tidy and hard working, and say they kept them updated throughout the job. Several reviewers mention clear explanations of the system and its app, and one says it returned after installation to fix a few small issues. One reviewer reports that they had a few small issues after install, which were fixed each time they came back.
Great bunch of lads. Arrived when they said they would and worked throughout the day, problem solving as they went. Excellent service.
We are really pleased with the work carried out to install our new heat pump system and solar panels. From start to finish, the team were professional, friendly and knowledgeable. Everything was explained clearly, the installation was completed to a high standard, and the team kept the work area tidy throughout, keeping us continually updated. The whole process was well organised and we’re very happy with the finished installation. It’s great to have both the heat pump and solar panels up and running, and we’re already looking forward to the benefits of a more efficient and sustainable home. Would definitely recommend the team to anyone considering a heat pump or solar installation.
The installation team arrived promptly on the agreed day, were very polite, tidy, and respectful of our home, and considered my 19 month old son, who was very trying at times. They worked efficiently, kept me updated on progress, and made sure everything was left clean and safe once the work was done. They even took the time to show me how to use the system properly and gave us clear instructions and contact details should we ever need support. Thank you Luke (site manager) and the team that worked in our home.
Perfect throughout nothing at all to complain about very profesional clean and tidy workers would recomend to everybody
We recently had Renewable Energy Management (REM) install three 6kW Fox ESS batteries and an EV car charger, and we were very happy with the service provided. They gave really good advice and suggested placing the batteries in our outhouse instead of the main house, which turned out to be a much better setup for us. We appreciated them coming out and doing a site survey at the start rather than just going through it over the phone. When it came to the actual installation, the team were friendly and helpful . The work itself looks great and all of the cabling running along the walls was placed where we wanted it. Highly recommended!
I wanted to send a huge thank you for the fantastic job you did installing my air source heat pump. Your team was professional, efficient, and exceptionally neat throughout the whole process. The new system is running brilliantly, and I truly appreciate the care and craftsmanship you put into the installation. Please pass along my gratitude to everyone involved especially Luke with the way he managed and overlooked a very complex and challenging insulation and Tanya who managed all the upfront work both a real credit to the Renewable Energy Management Company. Keep the great work up. Best regards, Mark Marley
Amazing service, we are very happy with the new solar panels. The electrician explained everything so thoroughly. The rest of the staff were so hard working and considerate. Thank you so much 😁
I am so pleased I engaged Renewable Energy Management (REM) to design and install my solar panel system. From my first conversation with Jordon I felt comfortable and confident that this company could fulfil my requirements. Jordon produced an initial design / proposal within 24 hours; we fine tuned it twice over the next few days until we were both happy with the final product. An installation date was agreed - only 10 days later - and the contracts were signed. During the installation process Jordon stayed in touch to make sure I was happy with progress. Martin - roofer - installed the panels. He again was a good communicator and made sure I was happy with the positioning of the panels before he attached anything - measuring and marking out clearly. Sam - electrician - who fitted the system made sure he discussed the routes of any cabling. He demonstrated the app to me and made sure all electrical systems were as they should be before he left. I must also give a quick mention to the scaffolding team who were fabulous. All employees were courteous, friendly, efficient and very methodical in their work - they obviously take great pride in their workmanship. Throughout this entire process communication has been key; nothing was too much trouble and importantly phone calls were answered (any missed calls were returned with 5/10 minutes) and emails responded to promptly. I can whole heartedly recommend REM - no hard sell, just thoroughly genuine people who took their time to understand my needs; were respectful of my property and made sure everything was just as I wanted. Thank you.
Used the guys at REM for our solar and battery install after receiving multiple quotes. From start to finish the experience was outstanding. A+++
I rarely do reviews or give 5 stars . In this case they are more than warranted .REM and Peter Cooper roofing contractor and the scaffolding team, have done an excellent job to replace a very tired roof and integrate PV panels, plus battery installation. The quality of the workmanship from leading on the roof to associated electrics is superb. I have already received compliments on how good the roof looks and how hard the teams worked. All the associated paperwork has been delivered promptly so as well as generating electricity for us and exporting to the grid on the day the work was completed we should soon be seeing some money back for exported surplus. Many thanks to Jordan, Peter and the teams for all your hard work.
The workmen that installed my solar panels and inverter were professional, courteous and the work was completed to a high standard. Sean the site manager kept me informed of the work throughout the process,
Very hardworking men Conner and Richard worked like trojans and Luke was very helpful and also worked hard to help and they made sure all was clean and tidy and working before leaving very happy
It was all good Will and Jack were amazing they worked so hard. A lot done in a shirt space of time. All the workers were good .
A big thank you to Jordan and all the staff at Renewable Energy Management for an excellent job installing our solar panel system. Very professional in everything they did and a great bunch of lads too. Special mention for Sam and Ben. We should have done this year's ago as we've not spent a penny on electricity since installation. Happy days. Would highly recommend this excellent team to anyone.
The REM team that installed solar panels were very good. They were informative , professional and did the work efficiently and cleaned up behind them and were very polite .The team manager was Shaun and he was particularly helpful and friendly and kept us informed at all times . Thank you
Would highly recommend this team. Very professional from start to finish. Job well done. Thanks guy's
The team was lead by Shaun, what a fantastic service we have received, they were polite, respected our property, would highly recommend them to install solar panels, amazing. Cathy Boniface.
As a charity, MAIN – taking autism personally, we are always mindful of how we manage and maintain our charitable objectives. Recently, we were fortunate to receive Energy Efficiency Funding from central government, allowing us to improve our building with new boilers and solar panels. We have been absolutely amazed by the team at Renewable Energy. The entire process has been incredibly smooth in every respect, from installation to wiring, and the team has been outstanding throughout. A very big thank you to everyone involved. We truly appreciate your professionalism, efficiency, and support in helping us make our building more sustainable.
Heather and the team who have carried out my heating and solar installation have been excellent clean and tidy and nothing to much trouble. Everything is working well thank you
Thank you to everyone from REM who has been involved with my home up grade. Starting with Trevor to Daniel and finally the teams who undertook the actually work led by Shaun the site manager . I have met nothing but professionalism and friendliness. It has not been just the final upgrade but the attention to detail which ensured my home was correctly upgraded to suit the needs of the house. A big thank you to all involved not forgetting Tanya who kept me informed at every stage. Thank you, I totally delighted with my home refresh.
Absolutely fantastic! Although it was a hectic time having so many people in our home, all the guys were great. All fantastic personalities, worked with us to make the whole time go as easy as possible. All my family are neuro-divergent, ADHD anxiety and my son has autism. They went out of their way to make sure my sons room was completed first so he had a safe space to go back to. 10/10 would highly recommend to anyone looking to have work done. Shaun was an absolute god send, constantly keeping us up to date with what was happening and what the next step was. If I had one negative thing to say is none of these lads can sing XD but thats my only issue! Thanks again guys for making the transition an easy one. Our home is actually warm now and the system is fantastic!
Our experience with Renewable Energy Management (REM) has been excellent from beginning to end. Heather was brilliant at organising everything and made the whole process straightforward and stress-free. The installation team were professional, knowledgeable and a pleasure to have in our home. The work was carried out efficiently and with great attention to detail, and the house was kept clean and tidy throughout. Communication was clear and consistent, and we always knew what stage the work was at. The team even followed up after completion to ensure the system was running as it should, which really showed their commitment to quality and customer care. We’re delighted with the results and are already noticing the difference in how warm and comfortable our home is. I wouldn’t hesitate to recommend REM to anyone looking for a reliable and trustworthy renewable energy company
This company has been an absolute lifesaver. When another company let us down Damon went above and beyond to help. Friendly and efficient service from a lovely local business. I wouldn’t hesitate to recommend them to anyone. I’m so grateful that I contacted them. I’d definitely call them again.
Just want to thank Heather,Dan, Luke , Sam and Marks team so much for everything. Thanks so much to Heather for making this all happen. Fantastic communication at all times, they carried out the work efficiently, to an extremely high standard and were very clean and tidy all through the work being done. Everyone was very friendly and kept me up to date with what was going on. They ( all the team) !! even came back after the work was finished the next day to check everything was working ok. We now have a lovely warm house which we are so grateful to them. Highly recommend this company and if you get Marks team to do your house you will be very lucky. Thanks so much again for all your hard work.
OMG this team from start to finish have been amazing. 🌟They were organised, methodical . Cleaned up as they worked. Job done in less than a week. 👍The guys were so nice, polite & funny🤣 I would highly recommend this company❤️ thanks Luke Robinson & team. Your all welcome back for hot drinks & food anytime ❤️❤️❤️
Efficient service, helpful with any queries
Excellent workmanship at a great price. Would highly recommend.
All the guys did a bang up job. Everyone was so efficient and tidy with the work, also were very kind and friendly especially with my mum who is blind they accommodated always. Thanks to Mark, James, Craig, Shaun, Sam and George! Anyone else who had attended a big thanks to you as well it was a very big job and you never once complained.
We had an air source heat pump and solar panels fitted to our property and have to say that the lads from REM were ace! They were very accommodating with placement of radiators and were very thoughtful and considerate whilst in our home. All were extremely polite and very helpful when it came to how to use the new system and explained potential savings we could typically see moving forward. We did have a few small issues after install but the guys came straight back each time to fix them which was reassuring. The fit is of a high standard and it’s clear that each person knew their trade very well which shows in the end result. Would I use REM again for any future works? Without a doubt!
Lovely bunch of hard working lads,take pride in their work,on time reliable,and clean as best they can.Made a big job less traumatic and consultant you when needed well done lads keep up the good work and would recommend to anybody sensible who knows just quite is involved in the installation
Had a retro fit of a heat source pump and new heating and hot water system fitted . All trades men were polite and respectful while they were here kept me informed of the whole process from start to finish. Main points of contact were mark and James who talked me through everything made sure I was happy with what was being done and made sure everything ran smoothly went out of their way to make sure I was happy with everything . left everything neat and tidy once finished .
The best. Heat pump and solar panels were quickly installed. Totally professional. Friendly gang of workmen and most importantly to me they treated my home with respect. Highly recommend. Great job.
The solar panels, heat source air pump and new heating system all went smoothly. Everyone involved did a great job. Mark and James were very efficient, helpful and friendly. I was kept updated throughout with what was going on. The area was kept tidy and safe. All in all very pleased with REM
Thank you to Sam and his team, especially Brandon, Ben and Sean, who worked thoroughly for almost 10 hours. They were polite, professional and respectful of my home, leaving it clean and tidy, once they had finished. The whole day ran like a well oiled machine, thank you all once again.
Really pleasant group of lads, helpful efficient and conscientious, worked quickly and cleanly. Highly recommend
Really good. I just do't give 5 stars, 4 .5 really. On time, effecient, organised, tidy. A good crew. No reason not to recommend. Overall impressed, thank you.
Sam and the team were great when they came to install my storage heaters . They were friendly , happy to explain what they were doing and respectful of my home . When you are a single woman, having 4 strangers in your home is a big deal but I felt comfortable and safe with the 4 of them . Thank you
Brand new ashp and solar panels fitted,nice clean and tidy job done by Sam and Shaun they are a good example of the business
Installed Solar on my house, great advice very professional team and even showed me all energy savings on the app and how to use it going forward. Well recommended.
Excellent service from genuinely a great company .
all the work was done very professional and work was completed on time very professional work
Efficient, knowledgeable and good service.
With thanks to a grant from the Northern Power Grid, our community centre was able to have solar panels and battery storage installed by REM. With the ongoing financial struggles charities like ourself face with rising utility costs, the addition of solar panels and battery storage will help relieve some of those pressures, and will allow us to give back to the Community. Damon was instrumental in helping us with the application for the grant, the whole team were very efficient, knowledgeable, polite and professional. An excellent service all round.
From consultation to installation, the team at REM did great work! Our finished product is incredible and aesthetically looks amazing, too.
Reasonable price, efficient service and really helpful
Had a full rewire in my kitchen due to having my kitchen adapted. The gentlemen that came was very professional. Highly recommended.
Amazing service, would highly recommend
Professional, reliable and friendly company. Would not hesitate to recommend!
We recently had solar panels and battery storage fitted, along with other electrical jobs. Nothing was a problem for the guys, professional friendly service and they did exactly what was quoted in the time stated, would highly recommend this company. Thanks, Stephen and Laura.
Great service - these guys are the best in the business, highly recommend
I had a great experience with this business and would highly recommend! No stress and a fast, professional service.
Extremely professional outfit, was kept briefed from start to finish and most importantly a great finished product.
Super company. Really impressed with their service and how it was carried out. Very friendly and helpful when I had questions. Highly recommended!
We had solar and battery storage fitted in July. Can’t recommend this company enough, excellent service from start to finish. Knowledgeable and experienced with fair pricing. Thanks to all the guys at REM.
Highley recommend. We had solar installed 3 months ago and we couldn't be happier. The team were so professional and knowledgeable. We've already saved over £200 since it's been fitted.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2023
- MCS NAP-71381
- Free quotes
- Commercial work
Other solar installers nearby
Also available in Durham
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