Allied Trade Plumbing and Heating Ltd
4.4(30)Bilston (Midlothian) • RECC • OFTEC




Services
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Blocked toilet and sink
Reviews
4.4
Reviewers describe Allied Trade Plumbing and Heating Ltd as friendly, helpful and tidy. One reviewer said a plumber went out of his way to get their partner to hospital at the end of his shift. Several reviewers describe the engineers as punctual, informative and clear, while one praised a bath replacement and another said there was no mess after a boiler repair. Some reviews raise problems: one reviewer said a bathroom estimate never arrived after three months and three phone calls, and another said the same boiler fault was not correctly diagnosed on two visits and they were charged twice without it being fixed.
One of the plumbers from Allied Plumbing went out his way to get my partner to hospital at the end of his shift on a Friday night, we never got his name but would just like to say thanks again!
I highly recommend Allied for their excellent service. They attended both the inspection and repair appointments punctually and were efficient in diagnosing and resolving the boiler issue. Throughout the process, their communication was clear, professional, and friendly. Although my landlord decided not to replace our 19-year-old boiler, the engineers were able to identify the fault and carry out the necessary repair, allowing us to continue using the existing boiler without any problems. It was a pleasure dealing with the team from start to finish. Thank you for your prompt response, expertise, and excellent customer service. I would happily recommend Allied to anyone looking for a reliable and trustworthy heating engineer.
Good service with the friendly communication.
Hats off to Allied Trades for being one of the few companies in Lothian prepared to take on the more complex plumbing jobs, in our case an internal replacement of our Edinburgh tenement lead rising main water supply. Unfortunately, because of a series of unnecessary delays caused by the letting management agency used by one absent landlord, the acknowledged need to replace the mutual lead rising main turned into an emergency, with the flat opposite being flooded. Following the initial emergency inspection which resulted in the water supply being turned off, Allied Trades rearranged their entire work schedule to prioritise replacing the pipe and restoring our water supply as quickly as possible. They then continued over the next few days to restore the floors and furnishings that had to be lifted to reroute the pipe. The standard of the mutual lead rising main replacement and associated works were excellent, as was a previous bath replacement in my individual flat, with the engineers being friendly, hardworking and informative about the work being undertaken. I am only sorry that the complexities of managing a mutual repair among several tenement flat owners led to a delay in validating and paying for the work on a timescale that Allied might have reasonably expected – all our fault, not theirs’ – and I really hope this has not damaged our prospective future relationship. I concur with the other 5* reviews and can heartily recommend Allied Trades to bale one out of a problem, the only difficulty being that they are so busy because of the quality of their work.
Impeccable service from these guys. Have used them twice and they are always quick, transparent, and nice to have around.
They fixed my kitchen sink today and my upstairs ensuite. Last year, they fixed the overflow pipe that was dripping outside. They are great and were very good with my curious toddler as well. A good recommendation for anyone in the Midlothian area. Thanks so much for everything.
Yesterday 24th Januray we had our Air Source Heating service. The guy that came did a great job and told us what was needed. He also was the only person ever to look at the big box outside cleaned it and checked it over. Thankyou so much. We will use you again
On 18th October 2023 a gentleman from Allied came to my house to estimate for a new bathroom. Since then I have heard nothing from the Company. I telephoned 3 times and was told that this was due to holidays etc. I actually spoke to the gentleman on one occasion and he promised that he would phone me back in a few days. During the last phone call I was told it was due to the Christmas period. Surely it doesn’t take 3 months for an estimate.
Very helpful and kind. One of the few places open on a Sunday morning - Had an emergency call out and they were happy to accommodate for a competitive price.
Great value and service from callum could not recommend more highly
We recently used Allied Trade to install some new radiators and to remove an old one. They were professional, friendly and I'd highly recommend. An unexpected issue with our boiler was quickly dealt with - the part was ordered and fitted early the next morning which we were so grateful for. Will definitely use this company again 👍🏻
A 50-50 experience. Disappointing, as came highly recommended. Fabulous advice from a plumber over the phone on one instance ...100% effort. Grateful. ...but a subsequent call-out for an estimate from another tradesman resulted in nothing, no phone call to explain either way... and I don't like following up unreliable tradespeople! I'd try one more time, tbh...
Fantastic en-suite refurb by the Allied team. They were helpful & responsive, even from before the job started. So clean and tidy while on the job, you wouldn't know they'd been there when they left each evening. Great attention to detail which I really appreciated, as did the tiler they sub-contracted. Would thoroughly recommend to anyone looking to refresh their bathroom. Worth every penny, thanks Rebecca, Liston & Team
Delighted with gas fire installation. First class service.
Been great everytime we've used them.
I called them out for a boiler repair on a the same fault twice. However on both occasions they failed to correctly diagnose the fault (the thought it was a burner fault, when it was an EPROM fault) ultimately not fixing the problem, leaving me without hot water and charging me twice for not fixing anything. The boiler was later scrapped and replaced by another company.
Called for an emergency on a Saturday morning (water from the ceilings). Arrived within 1 hour, 10 minutes job, problem fixed. 150£ (I was made aware of the call fee that covers up to 1 hour).
When my boiler stopped working on a Very cold day, Cameron very kindly talked me through the process over the phone and helped me fix the problem. I am now warm again and extremely grateful! I would not hesitate to recommend this company.
We live in an old house and have not had our heating serviced in a while. ATP &H were prompt ,efficient , courteous and tidy! The job took longer than expected but they explained in detail all that was needed and we felt confident that we were in good hands. Have the warm home we have not had in years. Would not hesitate to use them again and plan to now get an annual service! Dr Sanders Cramond.
I have used this company to repair my broken combi boiler. They are friendly, reliable, skilled and they don't leave any mess. From diagnosing the problem, they had it fixed in under a day. Thank you so much, to the whole team at allied.
Great service
Knowledgeable, tidy and reliable heating engineers.
Very pleased about the work carried out!
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2014
- MCS OFT-500999
- RECC
- OFTEC
- Domestic work
- Commercial work
- Landlord work
- Work guaranteed
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