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Astral Roofing - Roofers Surrey logo, roofer in Guildford

Astral Roofing - Roofers Surrey

4.9(94)Guildford

Roofing work

Services

Reviews

4.9

Astral Roofing - Roofers Surrey is reported to have carried out repairs and replacements including flat roofs, full roofs, gutters, fascias and leak repairs, with workmanship often described as good or excellent. Customers often describe the team as professional, polite and courteous, and several mention tidy working and clearing waste. Several also mention good communication and progress updates, with some saying they received photos or video. One customer reported the new roof appears well installed but said they were left without the promised guarantee or Building Control approval after messages went unanswered, that Building Control had no record of the paid sign-off, and that the contracted company had been dissolved and a new company was operating. Another customer said a repair leaked within two weeks, that rubbish was left on the wrong lawn until they wrote a review, that they had been persuaded to change an earlier bad review, and that they were still seeking a refund through the courts; a third said an inspection was not followed up after several calls.

KR
Katie R.Jul 2026 · Google

We had a complete new roof installed around four months ago. The workmanship itself appears to be of a good standard and we were initially pleased with how the project progressed. Unfortunately, our experience since the work was completed has been very disappointing. Despite repeated promises James has effectively now disappeared without providing the guarantee or the required Building Control approval. Our last message from him was on the 29th May promising our certification would be with us the following week. This never arrived and our messages have gone unanswered since. This has left us in a difficult position with an unfinished administrative process and no reassurance should any issues arise in the future. We also paid him £650 plus VAT to arrange the building control sign off from our local council. We have contacted our local building control and they unfortunately have no record of this roof replacement being registered with them. We have also since discovered that the company we contracted with, Astral Roofing Ltd, has been dissolved and a new company, Roofers Surrey Ltd, is now operating. We don’t know the circumstances behind this, but it could explain why it has been difficult to obtain the outstanding documentation. If the guarantee and Building Control completion certificate is provided, we would be happy to update this review. Until then, while the roof itself appears well installed, I would strongly urge anyone considering using this company to ensure they receive all guarantees and required certification before making final payment.

CG
Cara G.Jun 2026 · Google

The guys came round to re-pin some fascia on the side of our roof. they did an excellent job and done v. efficiently. Would recommend the team.

PA
PatriciaJun 2026 · Google

Delighted with repair to conservatory roof. The workmen were both efficient and courteous.

GL
Gary L.May 2026 · Google

James was very professional and polite and the guy he sent to do the work was neat and tidy, completing e celle t work at a reasonable price.

TN
Tam N.May 2026 · Google

Astral teams did a good job with putting a new flat roof on my extension, as well as creating a render to show what it would look like. Thank you.

Area

Guildford, GU2

Opening times

  • MondayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours

Additional information

  • Carpenter
  • Free quotes
  • Commercial work
  • Work guaranteed

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