Astral Roofing - Roofers Surrey
4.9(94)Guildford




Services
Roof cleaning
Roof valley repair
Reviews
4.9
Astral Roofing - Roofers Surrey is reported to have carried out repairs and replacements including flat roofs, full roofs, gutters, fascias and leak repairs, with workmanship often described as good or excellent. Customers often describe the team as professional, polite and courteous, and several mention tidy working and clearing waste. Several also mention good communication and progress updates, with some saying they received photos or video. One customer reported the new roof appears well installed but said they were left without the promised guarantee or Building Control approval after messages went unanswered, that Building Control had no record of the paid sign-off, and that the contracted company had been dissolved and a new company was operating. Another customer said a repair leaked within two weeks, that rubbish was left on the wrong lawn until they wrote a review, that they had been persuaded to change an earlier bad review, and that they were still seeking a refund through the courts; a third said an inspection was not followed up after several calls.
We had a complete new roof installed around four months ago. The workmanship itself appears to be of a good standard and we were initially pleased with how the project progressed. Unfortunately, our experience since the work was completed has been very disappointing. Despite repeated promises James has effectively now disappeared without providing the guarantee or the required Building Control approval. Our last message from him was on the 29th May promising our certification would be with us the following week. This never arrived and our messages have gone unanswered since. This has left us in a difficult position with an unfinished administrative process and no reassurance should any issues arise in the future. We also paid him £650 plus VAT to arrange the building control sign off from our local council. We have contacted our local building control and they unfortunately have no record of this roof replacement being registered with them. We have also since discovered that the company we contracted with, Astral Roofing Ltd, has been dissolved and a new company, Roofers Surrey Ltd, is now operating. We don’t know the circumstances behind this, but it could explain why it has been difficult to obtain the outstanding documentation. If the guarantee and Building Control completion certificate is provided, we would be happy to update this review. Until then, while the roof itself appears well installed, I would strongly urge anyone considering using this company to ensure they receive all guarantees and required certification before making final payment.
The guys came round to re-pin some fascia on the side of our roof. they did an excellent job and done v. efficiently. Would recommend the team.
Delighted with repair to conservatory roof. The workmen were both efficient and courteous.
James was very professional and polite and the guy he sent to do the work was neat and tidy, completing e celle t work at a reasonable price.
Astral teams did a good job with putting a new flat roof on my extension, as well as creating a render to show what it would look like. Thank you.
James was recommended by one of our neighbours they spoke very highly of them and after my completing my new roof I will continue to recommend them . A complete stress free experience. Hats off to your teams . Wishing you all the very best . Jonathan & Richard .
I am so glad I was introduced to James a few years ago by my neighbour. At that time, the external walls of the chimneys needed maintenance as well as the ridge caps. Sam and his workers did a fantastic job in a very professional manner and highly skilled finish while keeping the surroundings tidy and being mindful to the neighbours. Since then I hired them many times to repair loose gutter joints and replace broken gutters. They were always courteous, respectful and completed the work professionally and on time. The pricing is fair and the final result is well worth it and is very good value for money. I will always use their services and have no hesitation in recommending them!
I cannot recommend James and his team enough. Great communication, very fast response to quiet. We were in the middle of selling and the bungalow needed a new roof James moved jobs around to accommodate. The team worked quickly and professional and were very considerate and tidy. His pricing was competitive and he was always responsive to questions.he even sent drone footage of the roofs progress, the whole job was completed within a week. I found James and Astral roofing and through recommendation and would be more than happy to recommend him to anyone considering have there roof done. It’s great to find a professional company that provides great service.
Delayed review - work completed end of January (I just forgot to leave a review). After an unexpected leak in our roof from some really shoddy previous builders, Astral came and were really courteous and professional. They did the work to a really high standard and we can finally use our attic space again. They sorted gulleys, capped the chimney and replaced all the flashing which was falling out.
Have used them on many different heritage projects I can honestly say there attention to detail is the best I have ever seen . Look forward to Working with them again. Hats off to the team .
James and the team have done two jobs recently for me replacing my gutters and an emergency repair on my roof. I have to say the work, communication and follow up was first class. They went the extra mile with an emergency repair of missing tiles. Thanks to the team.
Astral recently replaced a leaking flat roof for me. All of their team worked very efficiently and carefully, and their main communicator, James, was extremely helpful. I wouldn't hesitate to recommend them to anyone.
James and his team were superb throughout my flat roof replacement. When we had a sudden bout of heavy rain, a leak appeared and made us very nervous. I reached out to Astral Roofing & Building (James) who explained the issue. He was transparent about process, options and costs. He sent us a quote with two different options and did not push us into anything. His team came round the next morning to put a temporary cover on to prevent more water coming in until his team were available to undertake work. Within a week our roof was complete, this was amazing considering the weather forecast. Filip and his team arrived and did not stop they worked long hours to ensure the job was finished to a great standard, this included the final day leaving at 18:05 on a Saturday (Valentine’s Day). Throughout the work filip was taking pictures of progress which were relayed to James then quickly forwarded to us along with a phone call explaining what had been done and what was next to do. No payment was required until all work was complete and when we were happy, which put us at ease. The team took rubbish away and after every day left things how they found them. I would happily recommend James and his team to anyone with any roofing issues.
Thank you for fixing the roof. You were very professional and did a good job. You cleaned up the rubbish after too
We couldn’t be happier with the work Astral Roofing did on our vintage home in Guildford. From the very first consultation to the final clean-up, the entire experience was seamless, professional, and genuinely reassuring. Our house is an older property, so a full roof replacement was something we approached with a lot of care. The Astral Roofing team headed by James showed deep knowledge, respect for the character of the house, and incredible attention to detail throughout the project. They explained every step clearly, worked efficiently, and delivered exactly what they promised, actually better than we expected. The quality of the workmanship is outstanding. The new roof has completely transformed the look and feel of the house while preserving its original charm. On top of that, the team was punctual, tidy, and a pleasure to deal with, which makes a huge difference during a major renovation. If you see a glowing roof in Guildford and wonder who did it, there’s a good chance it was Astral Roofing. We wholeheartedly recommend them to anyone looking for reliable, skilled, and trustworthy roofing professionals. Five stars without hesitation. ⭐⭐⭐⭐⭐
A roof leak in heavy rain is not what we'd planned on. However, Astral came out to survey the next day. Quoted the day after and carried out the works within a week. Excellent service, with a courteous and professional team. Will not hesitate to recommend.
Astral Roofing sorted our fascia and soffit replacement on our Victorian terrace near the cathedral. They were brilliant, explaining the ventilation issues we hadn't noticed. Work finished ahead of schedule despite the typical Guildford rain. Highly recommend.
James and his team from Astral Roofing "Exceptional service and quality! The team was punctual, professional, and delivered top-tier results within my budget. The roof looks fantastic and the entire process was seamless. If you want a reliable roofing expert, look no further!"
Astral Roofing replaced my roof fast and did a great job. They were professional, on time, and easy to work with. Highly recommended.
Great service. Came out in a couple of days to fix a leak, and worked with me to find a solution within budget. Repaired the roof (rebuilt a valley) in a day. James and the team were very polite and cleaned up after themselves. It's been bucketing it down since and the roof space is as dry as a bone! Would recommend
We were impressed with the professionalism and dedication of the team, particularly as they had to deal with tricky pantiles. They persevered through the elements and we have had no problems since despite some heavy rain.
The team at Astral Roofing were a pleasure to engage and have working on our home. The team were respectful of our property, professional and completed an excellent job in the promised timeframe. I throughly recommend them.
Doing perfect job happy with his service and prices
Got a few quotes from roofing companies but went for this company as they gave me a fair price and worked around when was convenient as my mother was not very well and had to keep looking after her .The work was done to a high standard and i would recommend them to anyone.They even got rid of some of my garden rubbish as a gesture which was very nice .Thankyou for your help
Great people to work with..from quote to starting work to finish the job.. its been great.. good workmanship and had all the clarity throughout. Big up for James and his team. Nav, Philips all good people. daily update
James and his team solved a long standing problem which other roofers had failed to fix , namely water leakage between a conservatory and the original house wall. A year on and all is good!! An excellent team, and excellent communication. I am very happy to recommend them!!
We had an excellent service from James and his team, replacing the flat roof across our property. All the workmen worked throughout the day, were courteous at all times and cleared the materials away daily leaving the property clean and tidy. I was given updates by James verbally and with pictures throughout the work. I decided to also replace the garage roof and this was completed to the same standard as the house flat roof. We have not had any issues with any of the work. Many thanks to James and his team, I am happy to recommend Astral Roofing to anyone needing a quality and reliable job.
Had my flat roof replaced — excellent workmanship and friendly team. Highly recommend!
From the initial call to the work progress I must say it has been the best experience we have had with roofers to date . Great quote and work was fantastic Thanks to Andy and the team .
From start to finish, Astral Roofing delivered on all levels. We were very happy with the service, and professional quality workmanship given for the replacement of our house guttering and flat roof. The roofers were friendly, courteous and approachable and, above all, honest in all dealings (which we really appreciated having been scammed previously by another local roofer). James explained all the works that were needed and kept us updated on all costs involved. We really felt reassured by James throughout the whole process. Special thanks to Philippe, Nav and Bally for their hard work and clearing up all the materials afterwards. We wouldn't hesitate to recommend Astral Roofing to our family / friends and would definitely contact them again for any future roof issues. 😊 - honest# quality# professional# courteous#
We had lost a couple of roof tiles and Astral Roofing came the next day and fixed the problem immediately
I couldn’t be happier with the roof repair Astral Roofing did on my vacation home in Surrey. James and his team were reliable, efficient, and delivered top-quality workmanship that truly sets them apart as the best roofer in Surrey.
Astral Roofing team did a great job from start to finish. They were professional, easy to work with, and the quality of their work was excellent. Truly the best roofer in town.
Avoid!! I spend almost £1500 to get my roof fixed last year, it leaked after 2 weeks. I’m still battling to get my full refund. Be careful of all the ‘postive’ reviews, I wrote a bad review but they persuaded me to change it. I won’t be changing this one. First of all, they did the job then left all the rubbish in the wrong lawn which damaged, it wasn’t until I wrote my review that they took it away. They are also named after a very similar roofing company which I don’t think it was by mistake. I accidentally took the wrong company to court which affected their CCJ. I am still going through the court process which is very time consuming when a simple refund would’ve done. If you ‘fix’ a leak and it leaks at the first chance then it’s not fixed. We got a relative to fix for free who’s not even a roofer. So please avoid, there are many other roofers out there.
Very happy with the work that Surrey Roofers did for me recently. After the heavy rains and high winds, water was leaking in where a slate had been dislodged. James's team attended quickly to survey, and then scheduled the work within a couple of days to make sure it was done before more rains were expected. They supplied detailed pictures and video before and after, and also carried out additional work to replace some damaged slates and restore lead flashing on the chimney brickwork. Excellent communication and quick work, will definitely be looking to use them when more extensive work is needed.
Surrey Roofers came to fix my leaking gutter on my house, they were polite and responded to my damaged gutter same day. I am pleased to say with the heavy rain recently it has stopped leaking! Thank you guys!
Despite a small job of replacing two broken roof tiles, Astral Roofing (Andy and Bali) came very promptly and job was completed within an hour. Am pleased with the job. Thanks.
James and his team have given me full confidence knowing there work is top ated so we invested in Astral roofing to have our tired worn out flat roof and fascias as well done.A grewat job cannot fault the wormanship at all clean and tidy but always free to tell you what is going on with the job in hand both verbally and by photos being taken to show your problems you face if you do not get a good job .First class work thank you all
We needed some urgent work done and we got in contact with Astral and they responded quickly, coming round to give us an estimate on the work needed. The initial phase was completed quickly and very well. In the process the team spotted that other parts of our roof were in need of urgent attention . Having agreed the price this work again was completed efficiently. I would happily recommend them to anyone.
Repaired our roof. Really quick turnaround, great comms and reasonably priced 👍🏻
The Astral team were fantastic. We had two flat roofs which were badly done with GRP previously and we had leaks around two skylights. After several quotes we went with the Astral guys who were competitive and did an excellent job. Their team were always here on time and were incredibly efficient, courteous and helpful. Their attention to detail was impressive and they were honest and clear about what needed to be fixed. Even after recent monsoon rain our roof the run off is perfect. Would definitely recommend.
Had a garage flat roof replacement. Fully explained what needed doing; job completed as per quote and within time frame advised. All areas cleaned and left tidy with old materials and waste removed. Professional job all round. Completely satisfied and would recommend.
Excellent service and high quality work. James was extremely professional and a very good communicator, with continuous updates, photos and calls. His team were very hardworking and did an absolutely fantastic job. In short notice they built our new roof, facia boards and gutters and we are very happy with the finished job. Would highly recommend them.
Agreed to pay 299 pounds for an inspection after getting in touch with James, but he never followed up after even though I called several times, he eventually just ghosted me.
I had a leak from flat roof and received a quote from multiple roofers. While most roofers gave online quote, James was most professional where he sent his team to visit the site and provide a quote after that. The quote was reasonable and the work was completed on time to good quality with 10 years warranty. Very pleased. Thank you James.
Fantastic job polite people great service very happy with the job
I would definitely recommend Astral for roofing and guttering work. I had multiple urgent problems with the roof of my house and James and his team responded quickly and within two days the work was completed. I was given several options for how to proceed and I was kept informed of progress with photos and videos which was very reassuring. The entire team were excellent throughout.
When I had a leak and not long to fix the issue I was fairly stressed but the Astral team quoted very quickly and sorted out the issue (including replacing all guttering, fascias, soffits and a row of tiles, dpc on some flat roofing areas etc.) within a week. Really impressive work and at a fair price. Would recommend. Edit: work completed
Astral roofing from the time the quote was given the work was completed in a quick and professional manner James keep me up to date on the work that was done and what still needed to be done his team worked well and the work was finished in a timely manner and I was happy with the end result
Very good excellent job could not fault it re placed ridge tiles
Astral Roofing did a wonderful job of installing a new roof on my mum's property and redoing my guttering. Fast, efficient and trustworthy service. Highly recommended.
James and the team were extremely helpful and friendly from the get go. They were quick and efficient and answered any questions we had promptly. Worked out a great quote based on our current situation. The new roof looks brilliant. Would definitely recommend.
I couldn't be happier with the work done by Astral Roofing and Building Ltd. They are true professionals who deliver high-quality results.
From start to finish, Astral Roofing and Building Ltd exceeded my expectations. The craftsmanship and attention to detail were impeccable.
James and the crew were highly skilled, clean and tidy provided an excellent customer journey I would highly recommend
They were courteous and professional throughout. I was extremely impressed with their work.
Needed to have a new felt repair on an old summer house. Polite, arrived when they said and did a tidy job and cleared all rubbish away.
They did a great job. Would definitely use again and recommend. Thank you!
Thank you Astral roofing service, I recommend with respect High quality good service.
James and his team did an excellent job installing a new replacement rooflight and making good the surrounding roof and interior.
Called Astral roofing & building back in march , They came the following day completed a very thorough survey .We got it booked in they came back a month later to start work on our new roof. They finshed it within four days and left our house cleaner than before if i could them more than 5 stars i would . Thanks James and team . Brian, Godalming
Astral Roofing and Building Ltd did a fantastic job on our roof replacement. The team was professional, courteous, and very skilled.
We are extremely satisfied with the service provided by Astral . Their team was professional, efficient, and delivered excellent results.
Astral provided outstanding service from start to finish. Their team was professional, the work was high-quality, and the project was completed on time.
We are very happy with the new roof installed by Astral Roofing and Building Ltd. The process was smooth, and the final product is of the highest quality.
James and his team came and did some repair work on our roof - we are very pleased with his work. We had recently moved in and were keen to get this done quickly which James was able to accommodate. The team were nice guys and always cleaned up at the end of each day. When they found more damage than expected, James showed us, was open and honest, explained his concerns and gave us a couple of options to proceed. James was great at communicating with us from the start. We would definitely use them again!
Astral Roofing and Building Ltd exceeded our expectations in every way. Their professionalism, quality of work, and commitment to customer satisfaction are outstanding.
Choosing Astral Roofing and Building Ltd was the best decision we made. Their workmanship and attention to detail are superb, and the customer service is excellent.
Thanks for a great service! Our job was completed within days of the initial quote being requested. They arrived on time, were courteous and professional throughout and did a great job cleaning and clearing away the debris from our gutters. Photos of the completed job showing before and after pictures were sent that day which showed what a great job they had done. All debris was cleared and taken away. Would definitely use again and recommend. Thank you!
Astral Roofing and Building Ltd provided exceptional service. The crew was friendly, knowledgeable, and delivered excellent results. We highly recommend them.
Astral Roofing and Building Ltd offered great value for their services. The team was efficient, professional, and completed the job to a very high standard. We are very satisfied.
Had a leak in our slate roof they came the following day done a very throuough survey provided me with a quote and completed on that day . Couldnt ask for a better service than that . Pat ,Guildford
Astral Roofing and Building Ltd is a company you can trust. Their workmanship is excellent, and their customer service is even better. We are very satisfied with our new roof and the entire process.
Top-tier service from Astral Roofing and Building Ltd. The team was prompt, professional, and very knowledgeable. They took the time to explain all our options and answered all our questions. Great job!
I couldn't be happier with the service provided by Astral Roofing and Building Ltd. Their attention to detail and commitment to quality is unmatched. The crew was courteous and left our property spotless.
Astral Roofing and Building Ltd did an outstanding job on our new roof. The team was professional, efficient, and incredibly skilled. Highly recommend them for any roofing needs!
Amazing team, professional and punctual.
I would highly recommend Astral Roofing and Building Ltd. They have recently carried out roof repairs, a new flat roof; hacking off and re-rendering and painting of external walls and one internal wall at my property. All has been carried out to a high standard and the property left clean and tidy. All the workers were polite and helpful. Communication was good too, they were checking regularly that all was to my satisfaction.
Great work very happy
Great workers very reliable and fast working
They are reliable, friendly and I would definitely recommend them
Great company, used them for years. Always reliable and professional. Mostly recommended
Great roofer dose great work highly recommended credit when credit is due spot on company 👍🏻 great team wich is hard to find 👍🏻
Quick response, thorough assessment, and impeccable repairs – this company knows how to get the job done right!
The Astral Roofing team have completed two contracts for me, a balcony come garage roof leak and a main house roof refurbishment. The quality of work on both occasions was excellent. The work area was kept clean and tidy and the team presence on site was unobtrusive. Communication throughout the work was first class with regular updates from the boss on progress and recommendations where necessary. Progress photographs were sent daily showing work done to date. After completion when a snagging issue arose the team came around straight away to correct matters. You can’t ask for better than that. Would use them again and recommend them.
James gave us an honest, no-pressure assessment and quote for some roof repairs. His team was able to get our leaks fixed in a timely manner. Would definitely recommend working with Astral ROOFING AND BUILDING
James and the team at Astral Roofing and Building did an amazing job of our flat roof replacement. The team were extremely polite, clean, and their workmanship was exceptional. James (who we dealt with from the outset) was extremely responsive, reliable, and a pleasure to deal with. We had plenty companies come out to quote us for the job, but Astral Roofing and building stood out as being the most honest, reasonable and reliable. Would highly recommend.
People in the company are very friendly and helpful, additionally... I have worked with many companies, but ASTRAL is one of a kind. The fastest contact on the market, reliable and specific actions - no half words, they tell it like it is and what it will be like and always keep their promises. I recommend.
Very happy with the work carried out on a complete new roof on my bungalow the team were very polite and work tirelessly every day making sure it was left clean and tidy before leaving and even cleaned my gutters and windows when work was completed would highly recommend. Thanks Guys Mr singh , richmomd
With these storms over winter my roof was badly damaged. Slates had broken and slipped. Alot of rain getting in. My neighbour recommended Astral roofing and building Surrey roofers . Friendly professional service. Will always use and recommend now.
We had some slipped tiles and we called them in the morning and they had a team out that evening,to say we are very happy is an understatement thanks a mill guys !
I had some roof repairs that needed attention, and this company did an excellent job. They were prompt, efficient, and the price was fair. Couldn't ask for more!
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Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Carpenter
- Free quotes
- Commercial work
- Work guaranteed
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