Microgen Energy Ltd
4.9(74)Sefton • RECC • MCS




About
Microgen Energy Ltd is a renewables firm based in Sefton. They fit solar panels, heat pumps and battery storage for homes and businesses, and they give free quotes before any work starts. Customers say they are helpful and informative, that the installation is clean and tidy, and that the systems work well with good support afterwards.
Services
Heat pump installation
Reviews
4.9
Microgen Energy Ltd is a solar and battery installer that customers say gives helpful, informative and professional service, with installations often described as neat and tidy. Several customers mention Chris, often in the office, as helpful throughout the process. Many report their panels and batteries working well after installation, sometimes with a few teething issues sorted once reported. Reviewers also describe installations that ran to plan with systems that work as expected and prices they saw as competitive. One reviewer reported a guarantee and printed receipt not received after a fairly quick install, another had a faulty connection fixed, and a third had trouble with survey and scaffolding timing and found the mobile app unreliable.
We had a thermodynamic boiler which stopped working some years ago. Microgram took it away, efficiently, tidy and at a reasonable price. They are the only company who offered to do this and we would use them again if we ever require their services
Our solar panels were fitted a few years ago by Microgen. The service was great and even now Chris continues to be helpful and supportive with any issues we have. We would highly recommend!
Microgen designed and installed complete Solar Panel System including Battery. My experience from start to finish was first class all the staff always delivered on time. we had a slight problem during install when a drill bit came loose from the roof which resulted in a broken glass roof panel over the Patio. This was replaced without any fuss or cost on my part by Chris Wilson's team of installer's the whole experience was excellent and I would recommend Microgen who delivered a great service at a very competitive price
Had a givenergy all in one fitted through Microgen , I used these as a local company and they were very knowledgeable and professional. The fitting was neat and the after care with any questions 5 star. I would recommend this company
I have had a great experience in purchasing both solar panels, battery and solar thermal through microgen.
Chris knew exactly what I needed in the iboost which replaced an older and failed version. The job was done efficiently by electrician Neil and at a fair price.
I have had the solar panels for 12 months now and I wish I had them installed 12 years ago. Microgen were very helpful with information on the system and installation was seamless. Any queries I had Microgen were there to help. Just had my electricity bill for March and the energy company owe me money with the electricity my panels generated. A no brainer for having them as far as I am concerned.
What a fabulous company. Informative, non pushy and flexible. Very comprehensive bespoke planning taking into account our needs. Chris in the office is a star. Fitters and electrician are brilliant. Was worried, but very stress free process from beginning to end. Highly recommend 👍👍 Available for advice and help anytime
We had solar panels and battery storage fitted by Microgen. The system that was designed for us has performed really well. From my initial phone call to design and installation the team at Microgen did an excellent professional job, I highly recommend this company if you’re thinking of future proofing your home.
I awarded Microgen Energy Ltd five stars because of their quality of workmanship, value for money, and after sales service.
Great job and team - from Aaron the electrical engineer to Chris and Katie in the office. Aaron installed and commissioned the GivEnergy battery, inverter and software in a clean and very efficient manner. Highly recommended.
Great company with excellent market and product knowledge who could provide me with solar, batteries and EV charging. Excellent communication throughout, even when dealing with my complex house renovation.
I was happy with the whole process,the electrician .was helpful and the team that installed the panels were efficient. My Solis app is working well and to date I have generated 87 kw/h of power which in 3.5 weeks is decent enough for winter. Microgen delivered
Solar Install. Great experience from start to finish. Thoroughly pleased with the installation and service.
A fantastic experience from start to finish. Everything is explained clearly and provided in the quote prior to installation. The lads installing were clean and efficient, the bird guard is careful and aesthetically installed - you can hardly tell it is there!. We are in love with our solar panels and we love watching what we are saving and making each day on the app. Chris could not have been more helpful with how everything works for total novices and we felt he and his team really worked with us to get the equipment where we wanted it and looking smart. Very good value for money too. Book with confidence!
Solar battery and AC Inverter installed to existing PV system. Advice thorough, price competitive, installation trouble free on agreed date - and it's all working fine! I would recommend.
Solar PV and water heating iBoost system installed by this company. Good communication and initial visit. Work completed by engineers was of good quality and very tidy. Any questions after system installation have been answered or an engineer sent round to check it is working ok. At present very happy with the service and product they have provided.
Professional company all work completed on time and tidy work
Microgen Energy Ltd is a local Southport company which deals with various systems Solar, Heatpumps etc. I was recommended to them in regard to Solar which I have recently had installed. After doing my due diligence successfully I decided to proceed. At all times I found them to be very helpful, informative and very knowledgeable from the first contact to their aftercare service. The installation was carried out professionally, efficiently resulting in a very neat and tidy system. The 4.3kw system comprising of 10 PV panels, Growatt SPH3600 Inverter and 6.5KW Growatt battery was very competitively priced and the whole process was seamless. I would strongly recommend Microgen Energy Ltd as a Solar PV installer as I am very happy with my Solar system planning, buying and installation experience.
Happy with the workmanship, customer service and reliability of this company. Would recommend.
We were given a thorough quotation by the company which was based on the specification I had asked for, any questions were answered and each stage explained fully, the scaffolders turned up when they said and erected the required scaffold for the installers to use a few days before and removed them a couple of days after, the installers and electricians all came on the same day, as requested they had put the invertor and battery storage in the garage and even routed the cables away from sight as much as they could, the electricians explained the install and registered the setup.
Excellent service from this company. Recommended by neighbour and have not regretted decision. I had a lot of questions which were responded to informatively. I also had a lot of request for different battery and inverter. Again, Microgen responded flexibly and informatively. Installed now since feb 2023, 14 panels, battery and inverter. Generated over 4000 kw in this time. Very happy with this output.
Great communications throughout the buying process. Install was seamless and the Giv Energy batteries and PV system has been great. Answered all queries once installed promptly.
No nonsense quote, professional installation. Even upgraded our battery system to get it installed earlier.
Had a solar array, battery and inverter fitted in January 2023. Very pleased with the process and result: and when I had a couple of battery software issues in the first month they were very swiftly sorted. Very pleased since then
Micro Gen installed my solar pv system with a battery. They were quick, tidy friendly and very supportive. They went above and beyond to get the system working. I'm happy to recommend them
Excellent survey and discussion of options. Not the cheapest and not the most expensive but willing to do what I needed without trying to sell me something I didn't need. Installation was delayed due to availability but then went ahead without a hitch. Scaffolding up (and down!) as planned. A few months of teething problems eventually diagnosed as a faulty battery. Replaced quickly and no problem since. Excellent communication and customer service throughout.
Good company. Prompt, clean and friendly. Job completed on time too
Hi we had solar panels and battery system fitted. We had help and advice all the thought are job. We are most days off the grid and are direct debit have well come down and we are £200 in credit as we sell are electricity back to the grid. Great service and staff we whish we had solar system fitted earlier and saved more money. 🌟🌟🌟🌟🌟 With thanks Darren
I found Microgen to be very competitive with a first class professional and friendly service. They installed my solar panels and battery. They have been on hand to answer my queries etc even after the job was completed. I am pleased to be able to recommend them.
After much research, to find a firm who could fit an in roof solar system, (most cannot/ will not), who knew what they were talking about and communicated openly, honestly and clearly, both I and my neighbour both settled on the team at MicroGen. They proved to be reliable, tidy, professional and considerate. They quality of the system they installed was very good, easy to use and a fair price. The added bonus is, it is also performing beyond expectation.
Microgen installed 11.2KWp of solar panels and a 20KWh battery pack and I am absolutely over the moon with the results. There were some issues in the early stages due to non availability of the kit I wanted, but eventually this was sorted. The guys came to fit the panels first and were fantastic. The installation was very neat and quick and caused no interruption at all. The electrical team followed on a few days later and installed the inverter, battery, export meter and internal cabling. Overall thrilled with the job and saving a load on the electric bill. If it continues to perform over the winter, I will probably be back for more battery capacity.
Professional approach with good no-nonsense advice of the best system for my needs. Had a 5kW PV solar installed wit 9.5kW.h battery which allows best use of generation and flexible tariffs from my electricity company.
Microgen Energy installed 10 solar panels along with a 10kW battery. They were competitively priced in relation to other solar installers. The workers were professional from the scaffold installation to commissioning the system. I would highly recommend Microgen.
Great service, very knowledgeable and helpful. We had many quotes, Microgen were extremely competitive with excellent communication. The home visit was excellent, full of solutions including the suggestion of an iboost, which we had not considered. The teams arrived when arranged. The work was quick and the team were so tidy and considerate. All questions were answered quickly and politely. We are very happy with the system installed and would recommend.
Full install of solar PV and battery system, well carried out. Very professional
First class company. Good communication, competitive pricing and quick/professional installation.
Very knowledgeable and a professional service, no pressure sales, polite and efficient in all aspects of the installation. Overall very satisfied with the work and customer service (hats off to Chris) so happy to recommend them👍
Great company and installation team Solar Panels installed at home with out a hitch. Highly Recommend if your thinks about panel installation.
Microgen energy did my solar panel installation last November and I would highly recommend there services. very easy straight forward transaction from start to finish more than happy and saving money thanks
Overall good and I am very happy with the solar panels and battery storage which I think we're a fair price. There was one minor issue with a faulty connection stopping more than half of the panels from working but when I reported it the engineer came out promptly and fixed it straight away.
Microgen were the best company out of a few we initially contacted, in terms of professionalism, response to queries and price as well. Really pleased that we chose them. The after-care service has been great so far as well. Thanks!
From start to finish Microgen and Chris have been fantastic. The service is second to none. They're not the cheapest but they're also not the dearest. My installation was completed in the day. The team started very early and finished very late to get the job done in the day. They left no mess and showed me how it all worked. I will and have recommended Microgen to others and one has had his installed with no complaints and another is thinking about it. Don't hesitate, give them a call you'll not be disappointed.
I had 12 panels installed on my roof and I am so pleased with the quality of the work. The workmen who attended were efficient, very polite and tidy throughout and the result. They explained the system fully and how to go through the process of registering the installation with my supplier. I would highly recommended this company
Top company will definitely recommend and use again
Very good company to deal with, good workmanship at a good price. they are very quick to reply to and dela with any questions or issues.
All work carried out was efficient, neat and tidy. Thank you.
They willingly and professionally worked alongside a roofing company who were fitting a new roof for us. All work was completed within the timescale promised (if not earlier) and the workmen were both friendly and efficient - would definitely recommend this firm.
From initial contact to post installation the Microgen team were professional, courteous, helpful and friendly. They answered every question I had (yes even if they were daft questions) with clear answers and did not ever make me feel daft for asking. Microgen installed the panels and battery quickly, efficiently and were a tidy team. They helped us to learn about our new system, how it worked and were on hand to help us with any issues or questions. All in all, it’s been a pleasure to work with them, from the survey, to the scaffolders, to the fitters, electricians & office team. We’re happy customers who would happily recommend Microgen based on our experiences. Thank you all.
The quotation was clear, professional, and explained everything clearly. I compared the prices and what was on offer and theirs was a better system at similar if not slightly lower price. Installation professional, courteous team and all done without issues. Estimator assumed a cable run but the sparky didn't know how he was going to get it under the crawl space, until one of the roofers crawled in there to pull the cable through, which made the install much neater. Small pickup was the scaffold company not mentioning they would have to go into neighbours garden but neighbours obliged.
Following a recommendation from a neighbour, I approached several companies for quotes for Solar panels. Microgen were professional and displayed expert knowledge and were also very competitive. We proceed with the installation of panels and a battery and have been extremely happy with everything. The installation was quick and not at all disruptive. And even in March, we were harnessing electricity and are now selling back to the grid. I couldn't fault Microgen at all. I would definitely recommend the company and products.
From the moment we contacted Microgen Energy to the site survey, quotations and installation, we couldn't have been happier. The after sales support hasn't been needed so far and we have had our panels and battery for about 8 weeks. This is great friendly business and can't recommend them highly enough, price, quality and communication all fantastic!
Excellent solar panel company. Great service installed our system within a day. Highly recommend to anyone looking to install solar panels.
We are very pleased with the solar system and installation by Microgen Energy. Of all the quotes provided, they were the only company to detail the hardware supplied and were not at all pushy on sales. The panels look neat and tidy with the wiring hardly noticeable, unlike many ugly and messy installations. The team were very polite and efficient and completed the whole installation in less than a day. We have already recommended them to friends. 🙂
Absolutely fantastic can't say anymore wow
Solar battery fitted quickly with no fuss. Still not received any guarantee for it though. And would have liked a printed receipt too
great service and products
Efficient quick installation and a great price highly recommended.
It's been a pleasure to do business with everyone at Microgen. Friendly and professional across the board. Good price - Smooth, quick, problem-free installation. Would not hesitate to use again.
Microgen were recommended to us by a neighbour and we have since happily recommended them to others. Professional service from survey, quote through to installation. The ongoing contact and support post installation for queries has been very reassuring.
Microgen designed and installed a PV system with battery storage. Throughout the process they were helpful and very willing to answer all my questions. The installation was professional and completed fairly quickly, with the team responsive to any minor issues or questions I had. Overall we had a very positive experience with Microgen and would recommend them.
If you are thinking of solar (which you should), then look no further than Microgen. Price good, on time and quick to install, top quality. Not the cheapest up front, but a quality installation is by far the cheapest in the long run. Professional, polite but friendly, helpful, flexible, competent, thorough. You can see why I recommend 100%.
A very efficient team, who helped us finalise our decision to our satisfaction really they made five proposals as we changed our plan a few time. The installation was smooth and we were kept informed. An excellent team who delivered what they promised 5/5
Had solar panels and a battery fitted by Microgen. Works well and I can charge and export during the day and then use the battery at night. I can view via an app how much I'm producing, using and exporting which is really handy.
From start to finish Chris and the team at Microgen were great to deal with. Competative prices and good standard of work. I would highly recommend them. I have recommended them to friends and a couple have already gone ahead with the installation.
I did a lot of searching of companies as this was an expensive investment for us. I invited a number of companies to tender for the fitment of a panel and battery system. I received a wide range of prices and advice. From this information I then tried to confirm what I was beaning told / advised was correct. They way Microgen energy went about this phase was reassuring and nervously I gave them the work. They arranged everything without fuss to the extent I was a little concerned it was all too simple. I had no need to worry, the scaffolding company turned up the day before installation as promised and were very clean and efficient. The following day the installation team arrived early as promised and from start to finish could not have been more polite and professional. It took 1 full day and a little finishing off the following day. Can’t thank everyone at Microgen enough, from our experience I would not hesitate to recommend them. Really pleased with all the work carried out. Thanks for a great job
Excellent Customer service from initial consulation, through installation to ongoing customer support with the new system.
It was a pleasure dealing with Microgen Energy, which, through no fault of theirs, was a bit more complicated than their usual supply due to our choice of a non standard storage battery. Apart from a couple of chases I had to make regarding installation date confirmation, the whole process went very smoothly and everything happened as promised. The installers Ben and Shane and electrician Daniel worked very hard to complete a neat installation very quickly and efficiently. The Boss, Stuart Ward was great at co-ordinating the installation and always took time time to deal with any of my concerns either immediately, or by ringing me back promptly. An after sales issue we had approx.4 months after installation was resolved with the degree of concern and promptness that I hoped for and this now seems to be fully resolved. The whole team, including the office staff have been very helpful and polite. I don't think we could have had a better supplier than Microgen Energy for our solar installation.
I'm very impressed with the workmanship , the two guys who installed the system were very good there was no mess and it was installed in one day, I would certainly recommend Microgen energy
The system is working well but we had some small problems with getting a survey sorted & the scaffolding being put up on time & taken down again. The mobile app that comes with the system is a bit iffy. It sometimes won't let you in & takes a few refreshes to show you the information. The online application has settings that you can change but the mobile app doesn't have this. It would be more convenient to have these on the mobile app as well.
Had solar panels installed by Microgen, really impressed. Installation happened just 2 months after order, and after 3 months of use the system is still going strong. Had a cosmetic issue with the install after 2 months, and just an email to Microgen and the lads attended to correct it on the same week, very very pleased with the rapid attendance.
Had solar panels and a storage battery installed by microgen energy a couple of months ago. From initial site inspection through installation all staff were professional and efficient. Communication was excellent throughout and when there was a small glitch with a couple of the panels arriving with some superficial scratches replacements were fitted very promptly. The set up is working brilliantly, if anything generating more power than expected from the quotation. I would not hesitate to recommend microgen energy.
Microgen installed our 5.2kWh panel array inverter and 6.5kWh battery system on Nov 4th. It was completed in one day by a friendly, polite and efficient 3 man team. We sought quotes from 3 firms, not only were Microgen competitive, they were the most knowledgeable when they visited and the only one that listened to our needs. One of these was to be able to keep our lighting, heating and TV on during a mains power cut. Microgen were the only firm offering this using a switching system which protects people working to restore mains power while keeping our services on. Since the system has been operational on Nov 5th to today Feb 17th our power usage has been 948kWh and we have generated 503 kWh of which we used 431kWh (71kWh exported to grid). As these are the worst months for both weather and daylight we would hope to generate over 75% of our needs in a full year. We feel having a battery as well as panels has made a major contribution to savings. The App that came with the battery also gives lots of info on our usage and where we waste energy and this also helps. We have electric showers and these can use 2 to 3 kWh in the morning so we are limiting our time in the shower. We unreservedly recommend Microgen Energy.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2015
- MCS NAP-29417
- RECC
Suggest an update
This page uses publicly available information to help people find this business. The business is not currently affiliated with or partnered with Tradehand. Get in touch to update the information.
Get in touch





