Evergreen Power UK Ltd

This company is a joke 😃 They send representatives to do all hard work and in the end get canceled by us why? Let me to explain for those who are thinking to get solar panels and system from them. Reason being is we got appointment and get signed all paperwork after sometime of waiting we get installation team to come at 9 of October and gues what they didn't even arrive no phone calls for us that things get changed etc... when we're try to find out confirmation ourselves the AI says we got installation team on October 9 but when day comes no one call us or inform about anything. We tried to call sales man phone off no response then we call to office but currently voice mail is full and not able to get more messages 😃 but somehow we get to someone and then they took phone number and disappeared again so we decided to not waste anymore time and canceled whole job we should get from them. Bad service honestly shame on them with communication from this company you grt is horrible. But at the beginning we been told we get all support etc.. which not even exist...

I wish I could give 0 stars. Evergreen installed a PV array and battery in my partner’s home. They left some equipment in the guttering, didn’t clamp any of the AC and DC cables in the loft. Failed to reinstall our loft insulation but the most dangerous part is that they failed to install the battery on a wall. They left it resting on a rotten piece of sterling board in our loft! We currently can’t insure our home as the installation goes against the fire regs for our property. We have been complaining since march by email and phone. They fail to pick up the phone and I believe they have now blocked us from calling them. Please stay away, they are absolutely dangerous - I am now logging a claim with the small claims court to get funding to make sure our home is safe and insurable. Please check the trustpilot reviews as well, my partner and I are in a similar situation to other customers. Have a look at my photos to see how bad and dangerous the installation is 😢

Happy with my solar system installed by Evergreen Power. They were quick and professional in installing the system.

Cancelled 18/9 2 days after signing, but trying to get hold of this in writing is terrible. Megan confirmed email (22/9 I called in to check) and said yes received and someone would close account & put in writing to me. Still waiting. The company called & email to sign EPVS told today 30/9 by chanelle I'll be called before close of business today. Chanelle said Megan's left and less to be said the better... however after waiting all day ...Still nothing. Clearly they are trying to push out past the 2 weeks period. I've kept a log of all. Very odd company / way to do business.

Best price on the market, quick and professional installation. Significantly reduced my bills - I am happy!

VK from the sales team helped me design the perfect system for my home. Installation was done pretty quick, and the system has been working great since. I have been recommended by friends to get a system from them.

I would like to thank the Evergreen Power support team for resolving my issues quickly and patiently.

Happy to recommend Evergreen Power for installing solar panels and batteries. They are very good.

Evergreen Power UK installed our Solar battery system last year. This year we added a few more batteries to our system. Everything has been working exceptionally.

Terrible customer service. I was forced to repeat 4 times in a row what I wanted and even after calling back to clarify what I wanted, they had no clue what SunSynk was, or that they were a SunSynk accredited Master Installer. Unfortunately, a good looking company but poor customer service.

In the beginning, I faced problems reaching out to them regarding their aftercare services, but with repeated efforts, I came to know that they have employed many new staff members.

Overall happy with the service provided by Evergreen Power UK.

The installation itself went smoothly and I was happy with the work and the team on the day. Unfortunately, my experience after the installation has been much more frustrating. An issue was subsequently identified with one of the PV strings, which meant part of the system wasn't generating as it should. After considerable chasing, the installer investigated the problem and identified connection issues, including a PV panel connector that wasn't fully inserted and an incorrect/reversed polarity connection on the affected string. The remedial work has now been completed and the affected PV string is showing output again, which is positive. My main criticism is therefore not the installation itself, but the after-sales communication and support. I had to make repeated calls and follow up several times to get the issue investigated and resolved, and I'm still waiting for the full technical report documenting the fault and corrective work. Problems can happen with installations, but I believe good after-sales support should involve clear communication, proactive updates and proper documentation. Good installation experience, but disappointing after-sales service.

After the installation we got few technical issues in operating the solar app, after a call with technical support it was resolved quickly. Thank you

Be very careful dealing with this company I paid my deposit over2k ‘ then everything went quiet’ very quiet!! So no contact or communication once I had paid my deposit Now in the hands of other people to make them return my deposit You have been warned 15/09/26

I had a very good experience with Evergreen Power. Installation was completed within a day, and it has been performing well ever since.

Our solar power systems have just been installed by Evergreen Power Uk, and everything has gone very well so far. There were some technical problems, but they have been sorted out quite swiftly by their technicians.

This is the third time I am writing this review. Electrician caused an issue in March and it's still not fixed. Each visit is something new. The latest electrician took a look, said he needs parts to repair, called the office to order parts. Said I will get parts in 3 -5 working days. No parts received and no reply to my mails. I am frustrated

I would say Evergreen Power did a good job installing our solar panels and batteries. Initially there were few hiccups in communications but they sorted our everything quickly. Happy with the overall process.

A friend recommended them, they quoted and all good then the rot set in, first they missed the install date for panels, then missed the electrical side twice meaning I had 2 days to take off work for nothing. Then after install I raised a fault with the system as it wasn’t doing what it should. It took 22 phone calls and countless emails before they agreed and fixed it. I still have outstanding email queries but just can’t be ar**ed my more. After sale service is the worst I’ve ever experienced! Oh apart from them collecting money, that they did within minutes had I know I was going to have issues I certainly wouldn’t have paid them on time!!! Honestly wish I had gone somewhere else. If I could leave zero stars I would.

From start to finish the whole process has been good. I am happy with my installation and starting to see the difference in my energy usage.

Amazing service provided by Evergreen Power. We had our solar panel system installed by them 2 weeks ago and everything seems to be working great. Will definitely recommend them to others.

Amazing, super helpful, super informative I would use them again and again love the team and how smooth the process was. I’ve heard horror stories about getting solar panels but this was cheap fast with a premium service

Installed solar left in unworking condition stay clear of this company

Damaged the protective cable trunking during the install, they are reluctant to rectify the mistake. Workman ship guarantee is a joke

Wanted a quote, ended up with a sales guy staying for 3 and a half hours, avoiding giving a straight price, presenting a whole presentation about the company and using pressure sales tactics. Wasted a whole afternoon. Unimpressed.

The good bits: The salesperson was exceptionally helpful, and the installer who carried out the installation and erected the scaffolding was also excellent. The bad bits: Three of the solar panels were installed on the north side of the roof instead of the south side. I contacted the company by email, but I have received no response. I have also phoned several times, but my calls have either gone unanswered or I have been fobbed off, and the issue still has not been resolved. At one point, I was transferred to another department and was told that my panels were generating sufficient energy. However, this does not address the fact that three panels were installed on the wrong side of the roof. I am also still waiting for the additional battery that were promised. Initially, I was so impressed with the service that I recommended the company to a friend. Unfortunately, given the way my concerns have been handled and the lack of communication, I now feel quite embarrassed that I made that recommendation. Overall, I am very disappointed with the after-sales service. While the sales and installation teams were excellent, the company's failure to resolve these issues and communicate with me has let them down badly.

They haven't provided my mprn number l called them regarding this about 10 time all saying they are going to call me back there is no call back because of they are not doing their job properly everyday lm giving free electricity to supplier . No after sale at all stay away.

We got evergreen to give us quote that was fine. Then the lads came to fit the panels and the electrics but there was no electrician to fit the battery 🙄 a few days later a electrician turned up but had no battery 😳. Well a few weeks pass and after been in touch with evergreen and them telling us we're definitely going to come on a Friday of that week no one turned up 2 weeks and the battery turned up with one lad . The battery are very very heavy good job that I'm still fit to help him . Well the system up and running know it got fitted in March 26. We are still waiting to sell back to the grid evergreen are not answering are calls 🙄 . Called to day at 1230 .was told the person you need to speak to in a meeting . Again and again . Take it form me i only give a honest review and a truthful response to my experience

After getting quotes and speaking with four different solar companies, Evergreen Power UK were by far the best in terms of both value for money and customer service. From my first enquiry through to installation, the team was friendly, knowledgeable, and always available to answer my questions, giving me complete confidence throughout the entire process. Everything was explained clearly, so I always knew what to expect, and there was never any pressure. The installation was booked within just 10 days, which really impressed me. On the day, the installers arrived on time, worked efficiently, completed the full installation in around seven hours, and left everything spotless when they finished. Their professionalism and attention to detail were outstanding. I'm absolutely delighted with my new solar panel system and the quality of the installation. The whole experience exceeded my expectations, and I wouldn't hesitate to recommend Evergreen Power UK to anyone considering solar. If you're looking for excellent service, competitive pricing, and a company you can genuinely trust, these are the people to use.

Avoid Evergreen Power UK. This has been one of the worst experiences I’ve ever had with a company. They installed our solar panels in October and damaged our roof by breaking several tiles during the installation. We reported the damage immediately, emailed photographs as evidence, and then spent months chasing them with countless phone calls because they simply ignored our complaint. After several months of excuses and delays, they finally arranged an appointment to inspect the damage, and a further appointment was made for today 30.06.2026 between 8:00am and 11:00am. We booked annual leave from work specifically so we could be at home. Nobody turned up. At 12:30pm I called the office to find out what was going on. Instead of apologising, I was told that someone had supposedly visited our property and taken photographs. That is simply not what happened. We were at home the entire time. Nobody knocked. Nobody rang the doorbell. Nobody called. Nobody came. After months of waiting, being ignored, and wasting our time, to then be told that someone attended when, from our perspective, nobody did is beyond frustrating. It feels like they were trying to avoid taking responsibility rather than dealing with a genuine customer complaint. The installation damaged our property, customer service has been appalling, communication has been almost non-existent, and even when they finally arranged to put things right, they failed to turn up. I have completely lost confidence in Evergreen Power UK. If this is how they treat customers after they’ve been paid, I would strongly advise anyone thinking of using them to think very carefully before signing a contract.

Great if you want cheap solar but aftercare is terrible. If everything works great but if you have a problem you'll be pulling your hair out.

I did my homework before committing and the MCS accreditation gave me real confidence. The system has performed just as they projected.

A £500 refundable deposit was provided prior to installation. I changed my mind down the line and have not heard from the company since regarding refunding the deposit!

Evergeen power was the first solar installer that visited. The rep was friendly and so i thought id choose to go with them and they said any deposit made could be refunded if i changed my mind. Over the weekend (2 days later) i did change my mind and it took 6 weeks of radio silence and formal complaints to get that deposit back. It all felt deliberate.

Poor installation service; leak in the roof after panels have been installed, I have contacted Evergreen through email on several occasions, none have been acknowledged or replied to. Update: after posting this review, they got into contact and rectified the issue.

Paid £10,000 for a system in November…daily phone calls and dozens of emails, keep being fobbed off. Its almost 7 months and still not working! Total avoid!!

The service was amazing from beginning to end! The installation process went off without a hitch, & the team was incredibly professional. I would definitely recommend them.

Last month, we had Evergreen Power UK install our solar panels and battery. The entire process was smooth, and their communication was excellent. The installation team was not only friendly but also diligent in completing the job on schedule. They left our home tidy and took the time to ensure we understood how the system works. The app is user friendly, and it's wonderful to see the amount of energy we're already generating!

From start to finish, our experience with Evergreen Power UK was incredibly smooth. They communicated with us regularly, stuck to their timeline, and delivered exactly what we had discussed. The installation team was not only professional but also very friendly. The system is working perfectly, and it's great to be able to monitor everything through the app. Overall, it was a completely seamless and stress-free experience.

Quick turnaround and everything done properly. Very pleased.

Fantastic job! Everything went off without a hitch, and I would certainly consider hiring them again.

We had an excellent experience with Evergreen Power UK. The quote was simple to understand, and the installation went off without a hitch. The team was very friendly as well. Before they finished up, they took a moment to explain how everything operates, which really boosted our confidence. Since then, the system has been running smoothly, and we've noticed a decline in our electricity bills. We're really happy with our decision!

The work was done quickly and neatly, and it looks very professional. The panels turned out amazing as well!

Evergreen Power UK did an excellent job with our solar installation. From the very first survey all the way to the completed setup, everything was well organized and professional. The team arrived on time, worked efficiently, and made sure to keep the area clean. Before they left, they took the time to explain how the system works, which was really helpful. We've already noticed a reduction in our electricity usage, even in just the first few weeks. Overall, it was a fantastic experience, and I would gladly recommend them to others.

Great job, fast installation but still waiting for G99 certificate

I recently had an installation by UK Evergreen Power, and I couldn't be happier. From the initial consultation to the final setup, the team was incredibly professional. They took the time to answer all my questions and concerns, and their aftersales support has been just as responsive. The installation itself was surprisingly fast and smooth—they were completely finished by lunchtime! The electrician was a huge help; he guided me through the SolisCloud account setup and explained the system clearly. He even offered a dedicated office contact for further app support, though I managed to find the extra details I needed online. It’s great to know that level of support is available if needed. Highly recommended!

Really great experience with the Solar PV installation from start to finish. The company provided scaffolding in-house which meant the whole thing took less than a full day with the scaff down by 3pm. The lovely lads working on the roof cleaned out my gutter while up there which was incredibly kind of them, and the electrician took the time to explain the system and keep me in the loop throughout the install. To top it all off, they were £4,000 cheaper than the other company who quoted!

Good service, fair price, and everything works as expected.

Great pitch, seems to be a great product, shame about the pushy sales process. 7 calls in 1 day and follow up messages turned me from feeling really positive after the initial informative consultation and wanting to sign the contract, to completely turned off and not wanting to go anywhere near a company that is so harassing to make a sale.

Very happy with the install. Everything works exactly as promised.

No hassle at all, just a good clean install.

Great team, knew what they were doing. System works perfectly.

Really smooth install, no issues at all. Happy with everything.

Process from appointment to order was very easy.Although I was encouraged to do a deal quickly I made my own terms and of a sale and had several other quotations over next few days before making final decision to go with Evergreen and then gave them a counter offer to encourage me to sign on which I did. The install was planned within 4days and this was the case . Scaffolding turned up at 08.00 on time, then an electrician and finally installers. All carried out their work and panels were up Scaffolding down and only electric supply left to connect by 14.30. Panels were live around 16.15 and a lesson in operation and paperwork. Quite alot to take in. Only downside of installation the panel fitters and Scaffolding could of done with a better clean up and a brush around pavements pick up screws bolts cabletie end left over, took me a little time instead which I would of probably done again anyway. Electrician cleared away everything very neat and tidy. Had a problem with system 3days in my fault playing with App, but called Tech help and they called back an hour later and cant fault them absolutely brilliant, got system up and running talked through what I did wrong ,how I need to work through app to do what I was trying, I can not fault the tech help side of things as I found them. One thing that could be improved is the invoice email with the help line numbers and YouTube links needs updating to correct links. Overall very happy with sales service and after sales service.

Great value. In business longer than most other solar companies. They know their stuff. Good support. Understand older roofs for solar bracket systems. Good technical support after installation. We have gone from expensive electricity bills to pretty much zero. Doesn't get better than that.

Poor Aftercare and Communication – Ongoing Battery Issue. We have had our solar system installed by Evergreen Power UK Ltd for just over a year, so we feel we are now able to give a fair assessment of both the installation and the aftercare service. Unfortunately, our experience with support has been extremely disappointing. An engineer visited our property in January 2026 and confirmed that the solar battery is faulty and needs replacing. Since then, we have spent months trying to get the issue resolved. We have sent multiple emails across January, February and March asking for updates. At one point we were told the company was waiting for a delivery of the replacement battery and that we would be contacted to arrange the installation. However, several appointments have been arranged where no technician arrived, and in some cases we received no communication or explanation on the day. On a few occasions, we were informed at short notice that the electrician could not attend. Despite all of this, the faulty battery has still not been replaced and no clear installation date has been given. We have repeatedly taken time out of our schedules waiting for technicians who never arrived. After having the system for over a year, it is clear that while installation may be straightforward, the after-sales support and communication need serious improvement. We hope the company will now resolve this issue as soon as possible.

They fit solar batteries but they never worked from day one now they say there,s nothing we can do.

The cost was competitive. The surveyor was efficient and knowledgeable. The installation team did the job in less than a day. They were very polite, helpful, efficient and tidy. Everything was done with excellent communication and consideration given to my requirements. I now have a good understanding of how my system operates and how to optimise its use. Well done.

Had Harry, Mick and Kane working on installing our solar panels. Really helpful lads and did everything spot on!

I contacted 7 different local and national companies for a quote. Despite a heavily salesy approach Evergreen were the quickest, best value and one of the more helpful companies. It all happened quickly, the install team were fantastic and I’m very happy with the product and install. The panels are working great even in winter and I’m saving already. Special thank you to George the sales guy and Tom the installer.

Full solar system installed in one day. All workers were extremely capable and professional. I would certainly use Evergreen again, if required. I will definitely recommend to friends and family.

Excellent service from start to finish. Panels were fitted in a couple of hours although the electrical work to fit batteries and inverter took a little longer, everything was completed in the one day. System was demonstrated on completion. Very pleased thank you.

The company provided a solid and cost competitive product. Good communication and delivery. There was some accidental damage during installation, not a big deal things happen. Unfortunately this has required constant chasing, emails not replied to, phone calls not returned and now in a situation where I'm out of pocket and have damage to repair.

First class service, fast, efficient job completed in a day very pleased with installation. Will recommend if anyone is considering getting solar panels pv and batteries, feel free to contact me.

Very Good service from Evergreen Power UK. Fast Installation, tidy work, and excellent results. I am very pleased with my solar setup

Great electrician who made light of a big cabling job and some awkward features of our house. The scaffolding and roofers also did some excellent neat work in aligning the panels and hiding as much of the cable as they could. The installed equipment looks great and the apps to control them were explained- I'm sure there's a lot more to learn but that will be part of the liaison with our power supplier to sort out the correct tariff. In the meantime we can look at the app and the inverter screens to see how much power we are generating and how much we are storing in the batteries. Really glad we did this and happy with our choice of supplier

Very pleased with these guys would recommend them without hesitation

Recently had 12 panels and three batteries installed on our house in Suffolk (IP14). Very pleased with the advice provided by Adrian and the work undertaken by the scaffolders and installation team (Jazz, Kane, Chris & Dean) - I obtained a number of quotes and Evergreen were the best priced for a like for like system - very pleased with the cost and the work and now just need the sun to make an appearance!

We contacted Evergreen on the recommendation of friends and they were half the price of another quote we had. We decided to proceed with 12 panels and 2 batteries. The installation was excellent. Completed in 2 days. Unfortunately when I asked the electrician for advice on setting up the system for the best timings etc he suggested asking my friends which in my opinion is unprofessional. Also we felt pressure to make the last payment when we were away from home for a couple of days and don't have mobile banking. Eventually a rep contacted me to find out how we're getting along with the system and he's sent me a link to a YouTube video which should help set up the system. If you need an engineer to correct your mistakes it is £250 so I am reluctant to try! I would definitely recommend Evergreen as the price and workmanship is excellent. Just need to improve after sales service

We decided not to proceed with our solar and battery installation with Evergreen Power UK after a disappointing experience during the initial home visit. The young salesperson was at our property for around an hour and a half. We walked around the house discussing the system they offer, which was fine. We then sat down and he opened his laptop to go through various details, including their accreditations — again, no issue with that. However, things took a negative turn when he began asking about other quotes we had received. He then started Googling those companies in front of us and making negative remarks such as, “Would you really go with a company that’s only been running for two years?” While he may have thought he was helping, I found it unprofessional and uncomfortable. When it came to the quotation, he used their online tool where you draw your roof and select the number of panels and the online tool generated prices for different systems. The initial price seemed high (£10,400), so he phoned his manager. After several calls, the price suddenly dropped by £2,000, and he included a free panel and inverter upgrade. I’m not sure whether this was a sales tactic, but it certainly felt like one — especially considering the advertised price on their website for 10 panels and a 10 kW battery was £7,999. We were quoting for an identical setup but with two additional panels. There is simply no way that two extra panels justify an extra £2,400, even when factoring in scaffolding on two sides of the house rather than just one. I mentioned that I needed time to think before leaving a deposit, which in hindsight was a mistake, because this is when I felt pressured. He questioned why I needed time, emphasised the refundable deposit, and continued pushing for a commitment. Some of the comments made were also questionable. For example, he claimed that if you install a battery inside your home, the fire service would not enter the property in the event of a fire and that we could get in trouble for not informing them. I’m not an expert, but this simply cannot be true — there is no regulation preventing home battery installation indoors (although it is recommended to avoid living spaces). Overall, the visit left us feeling uncomfortable, pressured, and felt others would give into the pressure.

Outstanding from beginning to end. Everything was installed to a high standard, there was excellent communication, and no pushy sales techniques.

Really efficient turn around, was installed within a week from date of enquiry to date of install. All correspondence from sales to installers was fantastic and the install was of top quality. Thanks again!

After debating for sometime, my wife and I decided to have solar panels installed at our residence. My wife contacted several companies and we had poor responses until we had a visit from Adrian from Evergreen Power UK. Adrian was very professional and with a vast knowledge of solar panel energy which he shared with us while explaining what equipment would best serve our property, and how and where the components would be installed. We both felt very comfortable with the information he provided and agreed on the sale of panels, batteries, and inverter. Installation was completed 6 days later. On the day of install, the scaffolding guys, Rickey and Jay arrived early morning, introduced themselves then went about their business. I have never seen two individuals so into their job...quick, efficient, and cheerful. The scaffolding was erected in no time, ensuring no damage was done to our property. We'll done! The panel installers, Joe and Dave, arrived a little later and started the installation. Again, both individuals were very polite and cheerful and did an outstanding job, completing the job late afternoon. The next day the electrician Taidgh arrived and installed and connected the inverter and batteries. He was highly knowledgeable of the entire system and kept us informed of what he was doing. He completed the hookup late afternoon and gave us a quick outbrief. All in all, a very good experience. I would highly recommend Evergreen Power UK for your solar panel needs. Adrian in addition to being an excellent salesperson, has assisted us with some of our post installation questions. Definitely a 5 STAR operation.

I had 12 solar panels, Inverter and 2 batteries fitted by Evergreen Power on 21st July 2025 and experienced excellent service from the whole team. I think the electrician was called Matty. Very Scottish. I ordered a further 6 panels and they were fitted by Jazz, Chris and Kane last Saturday. Gales were blowing on the due date but they came back the next day and completed the work. They were polite, pleasant and helpful. Thank you lads. Being a retired Training Manager, I find the colleagues across the Evergreen Company extremely well trained.

First class installation from the scaffolding and Solar panel team of Chris,Jazz,Dean and Kane who were extremely efficient,friendly and knowledgeable to the Electrical installation by Taidgh who did a very neat and tidy job. All the representatives of Evergreen have been a credit to the company, showing you as an extremely professional company to deal with.

Nicely done the job and helps me in whole process of setting up my solar

This company came to install open cell loft insulation, which was government funded. Unfortunately, after almost three years, I discovered that they failed to install a 50mm ventilation void, which is required by the BS 5020 regulations. My complaint is ongoing

Jas and Mick who carried out the installation were super friendly and explained everything about how my solar panels would be installed. There were a couple of issues, which were quickly resolved and they were finished in good time and tidied up after themselves. André the electrician cracked on with installing the hybrid inverter and had no trouble climbing about in the rafters of the barn where I now have my batteries, and inverter installed. A really great experience with the installation team. Thank you again; Jas, Mick and André. When the time comes to expand my system I will call Evergreen again.

Highly recommended. Everyone was very friendly, helpful and efficient from the initial enquiry and installation. The installation was very smooth and efficient. The scaffolding arrived by 8.15am the panel installers by 9.00am and it was completed by 12.00 noon. The electrician is coming tomorrow to wire everything up. So quick and efficient lovely guys very helpful.

Had a good and professional quote, but the quality of the products they were proposing was at the lower end of the spectrum which meant a good / lower price. Then we had the normal sales tactics of trying to get a refundable deposit and doing a deal for the end of the month! However, when I went with a different supplier the company has kept on and on pestering me with emails and phones calls to the point it has become ridiculous and now I’ve had to block all their numbers.

Evergreen Power UK were brilliant from start to finish. They came out to check the property, gave me a fair quote, and explained everything clearly. The installers turned up on time, worked neatly, and made sure I understood how the battery and app worked. It’s been just over a month since the install and I’ve already seen a big drop in my bills. The panels look tidy on the roof too. Would happily recommend them to anyone thinking about solar.

The battery installation was a bit tricky due to space, but Evergreen’s team found a neat solution. Works perfectly now really impressed with their problem solving.

I had system for 1 year and all works fine and now only minimal amount of electricity I get from grid. Delighted with a decision to install solar panels, as I have drastically reduced my energy bill. It feels liberating to create your own energy. Went with Evergreen following their FB advert. Despite a bit pushy sales technique they seemed genuine, and especially reassuring is that they have been around for several years. Original installation date slipped (and thus 4 stars instead of 5), but installation went smoothly and I was up and running after 1.5 days. Aftercare response could be better.

Terrible company to deal with,they sell the cheapest and poorest quality products stay away

Really great and value for money installation, team arrived at the agreed time and were all very effiecent and very friendly installation was done to a high standard and in a very good time, they made sure everything was all working before leaving and making sure that i was happy with everything before leaving, happy to recommend

I hope that evergreen powder respond to my review. I’m sharing this as they were supposed to be doing my solar installation. The sales team did an exceptional job in answering all my questions and helping me to understand how solar might help me. The deposit was paid and the guys turned up on site to install. Then the problem arose. They complained about my existing scaffolding (due to other building work), they said that I was sold too many panels/the wrong size of panels/panels couldn’t be put on one of the roofs etc etc. I asked them what they wanted to do, they said they needed to go back and discuss. They didn’t have the panels or anything with them to install so I’m not really sure what they were sent to do. There was no DNO application (which it turns out should be done before install). When they came back a few hours later (without telling me they were returning) they said they were ready to install, but again had no panels or anything to install with them 🤷‍♂️ I told them I wanted to cancel as my confidence and trust in them was lost. I was advised over the phone that my deposit would be fully returned. Luckily I paid by creditcard because it took almost a month of constant chasing and then stating I’d have to do a chargeback if the deposit is not refunded… They wanted to send the money back via creditcard but into my bank account… I don’t know why but they told me that returning the deposit to the creditcard would take 1 month, but a bank transfer would be 2 weeks. The deposit was finally returned to my back account when I told them I have the paperwork ready to submit the chargeback claim at 6pm that day. The money was returned at 4pm. I have had an install of solar done by another company who did the DNO application before starting, came on site with the install equipment and did the job with constant checking in with me we could do it like this or that’ what would you prefer. It is wonderful. Unfortunately, I would not recommend Evergreen power at all - summary is: great sales team but fall through on delivery of what is sold and then you have to fight to get your deposit back.

Finding a supplier that isn't pushy is such a relief! They were truthful about expenses and practical about savings from the initial quote to the last inspections. The system has been faultless, even on overcast days, and the installation team was amiable.

Although I was a little nervous about having panels installed on my roof, the crew immediately put me at ease. They even guided me through the app and demonstrated how the battery stores extra power. After a month, I've already lost a few pounds every week.

From the initial survey, through installation, electrical connection and support with the documentation and applications to the various service providers Evergreen have been absolutely faultless, I would highly recommend anyone looking to install a solar system to contact these people, the pricing of the product is very competitive and the care that they take to get right for you is second to none, a great company to deal with .

Very professional from first interaction with surveyor (Effie is the best), to the very end (getting energy network approval). Installation done in one day and quality is good. Good price too.

We had Evergreen sales rep come over Adrian he knows everything about his job and makes you feel right at ease. The team come altogether and they do the job with ease and work well as a team and they where very professional and friendly bunch of workers and the scaffolding was up and down in no time at all I was surprised how quick they got the panels up !! Very impressed and savings started straight away ! Would recommend to everyone

do not go anywhere near this company. extortionate prices and below subpar service

Disappointing After-Sales Support and Poor System Design Advice We had 16 solar panels installed by Evergreen Solar in April 2025, 12 panels above the garage and 4 panels above the sitting room. While the installation itself went smoothly, we were never advised of a critical design flaw, when the 12 panels above the garage stop generating electricity (for example, due to shading), the remaining 4 panels also stop producing power, even though they receive direct sunlight. We monitored the system over several days during good weather and consistently found that the 4 panels would stop generating energy the moment the other 12 did. This defeats the purpose of installing 16 panels to maximise energy output — something we were never warned about during the consultation. We’ve contacted Evergreen Solar multiple times, but other than one general acknowledgment from a team member (who mentioned that an engineer might come and move 2 of the 12 panels to the other section), we’ve had no real response or resolution. It's extremely disappointing to receive such poor after-sales support, especially when we relied on their expertise to guide us in making an informed decision. The lack of clear advice and technical support shows a disregard for customers who may not fully understand how these systems work.

We obtained quotes from several companies who were advertising online for solar installations. Evergreen was the only online companies to send a representative to explain their product and go through their quote. We had a rough idea of what we wanted as we had done lots of research before requesting quotes but it was re-assuring to have that appointment with Tony who explained everything and confirm what we would need for the best solar/battery package for our home. Once we had confirmed that we wanted to proceed, a date was booked (of our choice) and the installation went ahead as planned. The guys who installed the solar panels were quick ! Scaffolding up and down in one day - as they said it would be. They were professional and we are really pleased with the installation. The electrician (Elijah) also went above and beyond and worked until late on Friday and returned on Saturday morning to finish the job - he ensured that there was no cabling visible around the front of the house - a very professional job ! We would highly recommend Evergreen - the installation was seamless and the communication with the company is great.

I had an absolutely fantastic experience getting my solar panels installed by Evergreen Power. From start to finish, their team demonstrated professionalism and a strong commitment to customer satisfaction. The process began with Adrian, the surveyor, who was incredibly knowledgeable. He patiently spent nearly four hours discussing all my options and answering every single one of my questions in detail. His expertise made me feel very confident in my decision. On installation day, Robert and Terry arrived promptly and worked with remarkable efficiency. It was clear that customer satisfaction is a priority for them, as they explained each step of the installation process thoroughly. The panels were installed smoothly and the work was completed right on schedule. A special thank you to Robert, who patiently addressed all my numerous questions during the installation – his detailed explanations were much appreciated! The electrical work was carried out on a separate day by Rees, who was equally impressive. He was spot on, completing the wiring and getting the solar panel system up and running within just three hours. His efficiency and skill were excellent. Overall, I received flawless service from this wonderful team. I highly recommend Evergreen Power for anyone considering solar panel installation!

don't ever take this people poor after care and certificate and they done installation nearly 2 year ago still call them for certificate and repair and broken tile

I had Henry installing panels and Ricky & Alex putting up the scaffolding. Then they both helped Henry. Great team of guys worked with us on location on panels/cables etc. Very quick and cleaned up after themselves, neat work too. Chris the Sparky is still hard at it as the Ohme car charged didn’t turn up. So he had a two hour drive to get that, putting him behind today. Additional: System has been running for 2 days now. Access to the Solis Inverter app is full of information. Next step is to get selling some of my surplus energy. More to follow

Outstanding Solar Panel Installation! Mickey Cain and Joe were friendly, professional, and highly skilled. They took care of everything efficiently, left no mess behind, and did an excellent job installing our solar panels. The whole process was smooth, and their attention to detail was top-notch. Highly recommend their service to anyone considering solar!

We was worried......................... We was worried about chosing the right company, but their salesman (Adrian( was fantastic and took his time to explain everything (which we never really got from any other companies) and he followed everything up by email, including the presentation and calculations he showed us when doing his site (home) visit. We was worried because of the scaffolders turning up on time. We was worried because of the solar panel installers climbing over our roof tops. We was worried about the electrician installing new equipment and batteries, but................................ We had no reason to be worried abour anything, the scaffolders worked directly for Evergreen Power as did the solar panel installers and the electrician. The team we had were fantastic, very polite, explained everthing they were doing in detail and whilst the installation was happening, we enjoyed listening to their banter with each other. Great individuals, great team and a great installation. i would highly recommend Evergreen Power Uk Ltd

Reliable and trustworthy. They did everything they promised. The installation was on time, and the results have been great so far. I’m already seeing a difference in my bills.

Very pleased with the service from Evergreen Power UK. The team was professional and knowledgeable. Installation was done without any fuss, and they even helped me understand how to use the system. Great value for money!

The lads that fitted the system were polite and friendly. Had to rearrange install, I would say because they had double booked. It happens. Competitive pricing.

Hi just had solar panels fitted really please with them so far just would like to thank Adrian the sales man,Chris the Electrian and Mickie,Rickey Kane and Josh for fitting them. Iwould like some more information on my apon my phone.

Fantastic Service . Everything was completed in less than a week. Thank you

Excellent service! I was hesitant about switching to solar, but the team at Evergreen Power UK reassured me at every step. The installation was neat and professional, and they even helped me set up the monitoring app. Delighted with the results!

Ricky, Micky and Rob done a great job fitting the panels, they were all so polite and tidied everything after themselves. Well done guys.

Evergreen is applying hell of a pressure on electricians to finish the job in one day which ends up cutting corners to finish otherwise they don’t get paid,I highly recommend to get different company to review the job or call MCS to check the installation. Most clients they are unaware

Professional, courteous and friendly service. Highly recommend

Chris the electrician connected the solar panel system today. Lovely guy polite very knowledgeable and friendly. A credit to the company

Mickie Rowland Kane & Jesh were polite, efficient and I wpuld highly recommend them

Mickey, Roland and Rhys were amazing! I recommend them to anyone

Nice guys all looks great . Very polite and quick workers .

I had open cell foam insulation done in my loft in Dec 2022. At the time all was done as I expected. I heard later that there might be problems with obtaining mortgages with foam insulation, if I were to sell. I looked into it and thought that would only apply if the closed cell foam was done. I have had the foam and timbers tested today confirming a high moisture reading as it hadn't been installed correctly, not leaving enough room for ventilation, particularly in the eaves, so condensation could not escape. I am now having to pay to have it taken out. I am very unhappy about this as both the Government who were championing this, and yourselves, should have made sure about how this product works before installing. My late husband saved up his money to use to make things better in the house and he would be spinning in his grave.

Kane and Josh Mick roland

Mickie, Kane, Roland and Charlie were very efficient and quickly solved any problems that cropped up.

Just had Mickie Roland cain josh to come and fit my solar panels. The scaffolding team were polite and speedy the solar panel team were also polite and efficient. Definitely recommend their service again

Mickie and Roland turned up on time and despite a very wet start were cheerful and happy throughout the install. They were so polite all day and took great care during the install with my roofing, even pointing out an already damaged tile and relocating it for an easy fix. Panels were perfectly centred on the roof to give a good look. They cleared the site up and left it as clean as when they arrived. A great team to have had to do the install, and would recommend Evergreen along with Mickie and Roland.

Thank you to Mickey, Dean and Roland for you effort in getting the install completed. Can't wait to gwt them hooked up and working!!

Great service, staff clean and tidy with the works, only negative survey team didn't share all the information with Electrician , he had to replan the cable route and needed to get an extra long drum of cable to complete the works , overall very happy

Mickie Char Roland and Dean , Ryan were all amazing quick and efficient highly recommended

Just had solar panels installed at home, got to say the installation team worked so hard and efficiently, never stopped until all done. So big thank you to Mickie, Dean and Rowland, brilliant thank you so much. Noel Harris

Quick and efficient. Definitely recommend

Start to finish you do feel rushed the sales man came at 7pm and was at my house till 10.30 at night. Signed a few documents without reading them, but advise others not to do that make the same mistakes. Make sure you have time for everything. We where told we can fit 15 pannels, but only managed to get 13. The scaffolders came on time and the person that fitted solor pannels also came on time and done job properly. However as I was running around in and out of hospital with my daughter when I got back. They had dumped all there rubbish on my driveway. I made a complaint sent photos and manager called me back to apologise and said the guys would come back later on to collect it and buy flowers and chocolates which would have been a nice gesture but no one turned up. This was on Thursday 06/02/2025. Then I was told electrician will come on Friday but came a day early again he also left big boxes and wires outside my house. The company is not very understanding, there is no communication skill between each contractors and on top of all that you have there accounts harrasing about payments without checking what you have paid already. I hope the after sales customer service is good if you have any problems but it is worrying 😟

Just seen an evergreen van throw a crisp packet out of the window. Polar bears and trees plastered all over it, but zero respect for the environment. Not really the look you want to be giving?

Great bunch of lads (scaffolding crew and roofers) ....deserve a payrise working in them conditions and getting the job done in fantastic time ....highly recommended.....Great team effort....

We had an unfortunate experience with Evergreen Power's customer service, unfortunately we had to cancel the service we had contracted with them due to unforeseen circumstances. While they were very eager to take payment of the deposit immediately upon agreement of the work, their response to returning the deposit after we issued a cancellation notice (well within the legal cooling-off period) was unacceptably slow. It took far longer than the 14 days period for them to refund the deposit, and the process was marred by poor communication and a lack of transparency. We found their team was aggressive and unhelpful, offering little clarity on the steps or timeline for the refund. It felt as though these delays were deliberate, further adding to our frustration. Based on their disappointing customer service, we will not be reaching out to Evergreen Power for any future work. I strongly advise others to think twice before hiring them. A company’s approach to customer service nowadays is as important as their work, and unfortunately, Evergreen Power failed us on this front.

Fantastic job by Mickey and the team. 13 panels installed in 4 hours, and scaffolding cleared.

We had spray foam in our loft in 2018 and now it's had to all come out totally wrecked the roof cost as much to have it taken out as it did putting in had to have a brand new roof done due to damage by spray foam

Absolutely brilliant and professional. Very polite friendly and mindful of property. All questions answered with patience. many many thanks to Mickie , Kane. Martin Henry & Mo . You guys rock. Thank you

Found an offer on Facebook for Solar panels and sent them a message. I got a prompt reply and the following day I got a call from their office to see if I was interested. As I had already researched what I wanted a house visit was arranged. Megan turned up at the arranged time and discussed my energy use to ensure the setup I was interested in was suitable. Due to the position of my house and a chimney stack in the way a straight forward install was not possible. Megan spoke with her manager to ensure that the best solution for my needs was arranged and I got an upgrade to ensure that I had a suitable system for my needs at no extra cost. Megan then answered the queries that I had. The following day, installation dates were arranged. On the Saturday morning the scaffolding team turned up and worked hard setting it all up. They were very professional and left no mess (both setting up and removing the scaffolding) The roofers turned up to fit the panels and again both worked hard and positioned the panels in the best layout to maximise the energy produced. On the Friday as I was unavailable through the week the electrician turned up and connected the system together. Again faultless in his professionalism and left the installation in a tidy manner. Before leaving he explained how the system worked. Instantly the house was running of the sunlight and the batteries were being charged. I can’t fault the Evergreen Power team and I am already recommending the to friends. 5 stars to them all. The whole process took less than a week and would have been quicker if I was available.

New boards and felt for flat roof

Had a solar installation done by this company, had the worst experience with their customer service. I even had to turn up at the office to get a response! All they make are empty promises, I haven't got the time to sit around and wait. The switch on my system keeps tripping, I've had this problem 4 months after the instalation, which is over a year now! DO NOT use this company. They don't pick up the phone, they said they would send someone, and no one has come. Stay away from Evergreen, I spent so much money with them.

They did a great job! They installed the panels very quickly.

Probably the best price and service in the market Just got the solar system installed by theem . I definitely will them.

Scaffold up one day and install completed the next. The team are hardworking, friendly, polite and respectful of your property. Excited to see how the system performs this summer!

Evergreen Power..Great people to deal with from survey by Sean,Install team (Piers),the scaffolders,(Robert and his team)roofers Ashley and Theo (guys installing panels)-(all very polite,hardworkinh ,on time and punctual).Great team and company to deal with.then you habe Gabby in the office. This was for a new installation in Eltham on at my house.I would recommend to you all looking for solar.

Chris and Mick came across friendly and knew what they was doing. Got the job done in a day and was good to have them install our solar

Good price and quality helpful stuff 👌 👍

Very quick from arrival to completion. Everyone that was involved presented well and very helpful with updates. Highly recommend

Perfect job. Lovely office staff. Piers, who got the horrible job of under foaming my house is a total Star.

The full team did their job well, the panels look neat. All in a few hours. Very pleased.

Excellent service from Evergreen Power. Knowledgeable team, seamless and efficient installation, and top-notch workmanship. My energy bills have significantly decreased, and I’m thrilled to contribute to a sustainable future. Outstanding post-installation support. Highly recommended for their expertise, customer service, and commitment to excellence. Five stars!

Evergreen Power did the installation of my solar system, including panels, battery and inverter. They provided me a detailed quote and an analysis about the system performance and payback period. I decided to go ahead with them and they installed it quickly. They completed the work in a few days after signing the contract. Great work from Chris and Mick on roofing work/panel installation. Also Rob who did the scaffolding he walked an extra mile to support. They did the G99 registration with my DNO, which took almost 5 weeks. Also MCS/NARIT certs came the next day. The only problem that I faced is that the communication is not clear. They told me they would come to install the scaffolding on a Saturday morning. I was waiting for them but nobody came. I texted/called to see what happened, no response. Finally they came on Monday. They could send me a text/email/leave message etc. Also, they provide 10 years warranty on Inverter and Battery, but I haven't received any documentation from them. They say the companies will know when the issues come, because Evergreen did the registeration. Same for the panels. They should provide me a warranty proof for every item they provided. Overall, I am satisfied with the work done so far, only issue the communication and back office support, which make me a bit uncertain for the future.

DO NOT USE THIS COMPANY i done spray foam year ago, and now i can't get any mortgage, 6 lenders refuse my mortgage because of this spray foam, i have been misled with false information by the company, they reassured me that, this product has no impact on the roof, and will not cause any future problem when its comes to mortgage, As it turns out it does and now my house cannot be remortgage. When we request advice and help from customer service they refuse to help. The value of my house went from £400000 to £0. So please don't be fouled by this company.

Do not use this company as they have ruined my parents chances of getting any equity out of their home as no lender will touch them now they have this foam insulation . They are dishonest

Had loft foam insulated, excellent job reccommend

Chris and Mickie have done a really good job, friendly and tidy, lots of fun.

Very good experience, they were very helpful and did the job very well and were very professional.

I'm very impressed that Evergreen came back four years after the original installation to rectify some damage to the foam caused by a re-roofing job and solar panel installation. The Evergreen installers, Sean and Callum, arrived on time and did an excellent job. They even noticed places where there were gaps around cables that I hadn't noticed and fixed them.

Installation date over the call, before the purchase, was 13th Feb 2024. Their rep Veejay was calling 2-3 times a day before the contract was signed, after the purchase they disappeared and now I am chasing them for installation date, Veejay won’t respond to the emails either… Perfect example of low price = lower quality service… Looking for a better company now

Friendly and professional team , great job in timely manner. Thank you

Mickie and Chris arrived on time and were courteous and finished well ahead of time.

Very polite 2 man team arrived at 0830 to carry out a loft spray insulation. Team worked continuously throughout the day, covered the carpets and bagged and removed all the insulation before spraying. Despite problems with the equipment the work was completed within the day as another crew arrived to allow their kit to be used. The experience from first contact to delivery has been very professional.

Really great team, great assessment and equally great installation. No complaints thus far!

Fantastic people ,good management, friendly and best finishing ,recommended

Sean and Callum were incredibly polite and efficient in their work.

A few hiccups at the beginning, but soon sorted out, the men who installed the foam, were professional, very tidy, and very helpful many thanks Karl and Jo 😊

Rung me twice same woman different phone numbers.(Oxford) Didn't even tell me what it was for. Then got another call from Leicestershire. I did my homework and find it's spray foam for the interior roof. Not instillation the flooring in the loft! Nothing added up. Cancelled everything!

Worst company.. Worst Customer service. During the first visit, the engineer promise to do all the jobs including change the rotten Joyce and wood where ever required and took deposit and book installation. Day before the installation, send the contract to sign and on contract not mentioned the some part of jobs to perform, so rejected the contract and ask them to rectify the contract and resend. Received new email to sign contract but the link was not working. So, call them and inform the situation. They said don't worry and will send with installation team. Next day, specially took day off from work, and they didn't turn up. Called 3-4 times and every time they keep saying that they call me back as no installation due to unsigned contract. No internal communication in company and worst customer service experience. Suggest anyone to beware before go ahead with this company. As before provide services, they behave like this, what we expect after sales!!!!!

I installed 12 panels and a GiveEnery Battery with Evergreen Power UK. It was a great price offered and all installation done smoothly and professionally by their own team. They also setup the fire alarm to comply with the regulations as my inverter and the batter installed in my loft with zero cost. Big Thank you to the wonderful team and highly appreciated my green energy dream a reality.

What ever you do, please do not use this company to installed any spray foam insulation. They are one of the biggest scam merchants in the country and should be ashamed of themselves. They will recommend a insulation product that will turn your flat/house into an unsellable property, resulting in huge removal costs when you do want to sell. I can't stress enough, this company should not be still trading. Please, stay away.

2 weeks from survey to commission. Every department was friendly and efficient. Special thanks to Alice, she has been very helpful with A-Z. Solar system working perfectly and looks nice on the roof. My neighbours are interested in Solar system and I have recommended Evergreen Power.

Fantastic job; Quick, clean and professional

A great, friendly and professional service from day 1. Installers & Scaffolders arrived promptly on the appointed days and worked quickly and efficiently with a welcoming approach. The electrician had a few issues connecting everything up to get it working but with the In House Technical support team assistance got it all working well in the end. The post installation follow up has been excellent and all the technical paperwork has now been submitted to enable grid connectivity. Evergreen only use Sharp panels so the quality is assured and the pricing, although not the cheapest was still competitive for the quality of the product and customer service and support provided. Overall a good experience and would recommend them highly to anyone since they know what they are going, have excellent knowledge and great customer service with In House scaffolders & installers.

Dan and Mickie where amazing there work to the manners honestly outstanding thank you evergreen

I had solar panels installed on the roof of my house. A very good neat job.

Excellent company for Solar panel installation. No pushy sales people. Professional installers. Less than a month between initial visit and fully working solar panel system. Would happily recommend

I used Evergreen to install 10 Solar Panels. An initial visit by a Technical Salesman occured and he went through all the aspect of the upcoming job as well as making the math for the price of the system as well as the savings coming overtime. He remained very professional and didn't try to upsell anything. I went with a 10 415w Sharp Panel, a Givenergy inverter and two batteries. The installation occured in three days. Day 1 and 3 was the installation of the scaffolding and it's removal by a team of 3 people. Efficient and clean. Day 2 was the installation of the entire system. The electrician first came to prep its job. The team with the panel came afterwards and fitted everything in a few hours. After that, the electrician fitted the system to the electric box and booted the system at once while communicating to Givenergy. A brief demo of the Givenergy app was done on the phone as well as an explanation of the dashboard online (which is insanely detailed). While I did have a little problem with the CT Clamp reading the data put in the wrong place, Evergreen customer support was instantly available and very pleasant to talk to. The 5sec job was done by an electrician who come on site within a day. The system now works perfectly, totally silent. The application itself is simple and that's all you need. For more, log on your Givenergy account to custom your system as you wish. Givenergy support was also very friendly and instantly found the problem about the CT Clamp within 20sec of me talking to the agent. Frankly... 5 stars. While the system works as expected, the human aspect of the experience was brilliant. Working in customer support for over 10 years, I can tell thst I have the utmost confidence in those two entities. I was not sure about this company at first since many... Many... Companies are available for online quotes. But my experience was very pleasant and I can only recommend doing business with Evergreen.

Arrived on time, workers were very nice and polite. Delivered a very good service

Great installation of battery backup for solar but useless with any help to get the app working despite phoning and asking for help. I was told the app would give me great feedback but so far have nothing.

What an amazing service. The scaffolders were excellent very polite and considerate and were careful with my garden and the conservatory that they had to work around. The roofers were very efficient and went out of their way to make the panels fit symmetrically which I wasn’t expecting. The electrician was very patient explaining the whole system to me he too was very knowledgeable and completed a very neat job The customer service in the office was immediate and very helpful. So in three days I have had 13 panels fitted scaffolding gone and I am already exporting power to the grid Thank you all so much

Tom was very helpful and efficient in his work, carried out all the checks and prompt

Shoutout to all the team that helped set up the solar panels, battery, inverter and scaffolding. Everyone worked really hard and efficiently from the start to the end, very well mannered and explained the set up and app in an easy way to understand. Top customer service, big up Tom who done a brilliant job setting up the system. The scaffolding team were very polite, tidied up and set up and dismantled the scaffolding very quickly. And a big thank you to Michael who looked after us from the very beginning, always at hand to answer any questions and made sure the process was all made easy for us. And Lucy the receptionist who was very helpful. Top job all round!

Polite and informative installers, tidy in thier work great job.

All good. Work completed to a high standard. No mess and all left tidy. Operatives very polite and efficient

Very professional and family oriented team. I could not believe how helpful the sales person (Neil) and then (Pierce), finally (Lucy) in administration. I thought that Joe and Carl that actually did the foaming were extra accommodating . My thanks to you all at EVERGREEN POWER

awful liars

Don't be fooled with this company. Disgusting service! I applied for our solar panel. We we started the negotiation until we gave them a deposit. Staff is very good updating you or calling you every now and then.But unfortunately after givinghe them deposit of 2,000 due to personal reasons we have to cancel the transaction. So trying to get my refund and informed them that i have to cancel . They ask call the person in there office after calling the person that they ask me to call.But they no one is giving me attention. Send them email but no one is answering my email. I started asking my refund 4 weeks. Then after more than 4 weeks of chasing they gave me a refund but not in full amount. I called the office and asked them why is not in full refund and jo one even explained to me.But they told me before that if i change my mind a get a full refund. The servive if this company is absolutely disgusting. Don't be fooled with these people.

Evergreen Power UK did an excellent job installing spray foam insulation in my loft. They were very knowledgeable and explained the process in detail. They were also courteous and professional throughout. I would highly recommend their services!

If you choose these “company”, WISH you all the best. Today, the new excuse “due to lot of staff leave, nobody to follow up the important documents”

MD - what are you doing ? Please focus on your business It is a 2nd time to write a comment to [Evergreen] , the last one as they are take a “quick” action (over 2 weeks) to solve it. Evergreen when did you complete the paperwork for DNO / MCS . The installation work completed over a month. Unfortunately, you “forget” to do so. Am I need to phone you everyday for reminder ? Update on 19/05/2023 It is a wonderful and interesting company. They said that “due to lose of a lot of staff, nobody to follow up the important documents such as MCS / G99. “ but their accounting department still work hard. If you wanna to choose these so call “company” , GOD BLESS YOU :)

No good. Sales man promised me branded battery & inverter (Growatt) but they installed some cheap brands which aren't even work for at least a month after installation. The inverter app is also cheap and crashes within 5 seconds of usage. I have reported all these issues over the phone and email more than a month ago but no response from Evergreen. I got in touch with HIES to raise dispute against them, hope I will get a proper system being installed or uninstall whole system. Advise to newbies: Get at least 3 quotations and compare the prices and know more about manufacturers of the equipment. I heard that many solar system providers won't take your calls or reply to your emails as they think that they just install stuff and get paid, not bother about warranties or guarantees.

Spray foam service Professional, friendly, knowledgeable, clean and tidy

This is one of the worst company in UK. They are very quick to take your money but the after care is very poor. Dont get your Solar done from Evergreen Power.

The company were excellent and the fitter’s who put Icynene insulation in did a very good job.

Installation of roof cavity of paper foam . Surveyor came out , very personable and professional. Quoted a price and installation happened next day . Workmen were prompt and polite and finished job to a high standard . Tidied up after . The change in the temperature of the room is remarkable. No more freezing mornings and evenings in our loft conversion . Very happy with the service would recommend to everyone

very bad and unprofessional service give time for survey and never turned up not once twice!

Very please I think is a good investment, I did not reject, good value for money

Very unreliable company. I twice set up appointments to which no-one showed up. They lied on the first time to state they tried to call. No call was made. They admitted my house was considered unsuitable using Google Street View but nevber contacted me to state this. They didn't realise I have other roofs, so gave the benefit of doubt and re-booked. Again no show. Called and said same things. Seems they have too many potential customers and that they are not interested unless easy for them. Also when initial guy made appointment, he told me that both my wife and I had to be in. This is a hard sell tactic and often used by companies wishing to seize a sale on the day. Be careful.

I recently hired Evergreen Power to install solar panels in my home and overall, I am very satisfied with the service they provided. The installation process was smooth and efficient, and the team was professional and knowledgeable. Stefano, the sales rep that we spoke with took the time to explain the system and answered all of my questions. He remained in touch throughout the entire process which felt very reassuring. I have noticed a significant reduction in my energy bills since the panels were installed and I am happy to be using a more environmentally friendly source of energy. The only downside was that the cost of the installation was a bit high, but I believe it was worth the investment, having read loads of horror stories from other solar power installations. I would recommend Evergreen Power to anyone considering solar panel installation. 4/5 stars.

Happy with work done by Evergreen Power. I knew exactly what i wanted and they were happy to help me with more information and getting installation done promptly. Highly recommended. Thanks Sam

This is my second time availing services from Evergreen Power and as expected it was too class. Its amazing how they have kept customer service as their top priority even after so many years in business. Proud happy customer. Thanks

Great service provided by Evergreen Power. Got a great quote for solar panels and went ahead with them. Everything installed and ready within 3 weeks time. Waiting to see the results, highly recommended. Thanks

Very good 👍 👏 👌 competitive, recommended, A one..nice team..welldone...

Make no mistake about it. COWBOYS. Extremely Aggressive sales pitch design to prey on vulnerable old people. Pressure me to sign there and then, when we decided to have a think they hounded me every day nearly for a week. Please please, do not use this company.

****Zero Stars**** Update again. Another lender has refused, even with the details sent to me by evergreen power ltd. My advice to anyone looking at spray foam…..do not get it. My late mum had foam insulation done by evergreen power U.K. Ltd. I had a buyer for the property but due to the insulation the purchase will not go ahead. I have been advised that no mortgage lenders will agree a mortgage so I am left with an empty property I cannot sell. I’ve also tried contacting them to discuss and ask questions but they don’t respond although they’ve seen my message. ***I have not seen the documentation PAS 2035 that you mentioned below. I have emailed yourself and all that was sent to me was the BBA product sheet. The sale fell through due to the foam spray. There’s another viewing of the property but the documentation you mention has not been provided to my mum as this would have been in all the important paper work, I’m also not convinced about this PAS 2035 being okayed for a mortgage. I’ve responded to the email and asked for this documentation but not had a response and not convinced I will. I will be seeking legal advice as I feel at this time people are being scammed. I hope I’m wrong as there’s millions who will suffer in the future***

The installation carried out was first class for the spray foam installation.The guys were very friendly and explained the procedure throughout and left no mess and cleaned up after the work.

I contacted them to isolating my loft with the spray foam in August. At the beginning everything was fine , but when started raining we noticed some leaks on our ceiling. I called a roof fixing and they found that the membrane wasn’t installed correctly and the foam started to push/move the roof tiles. is 2 months that I’m trying to contact (twice/three times a week ) Evergreen power’s manager to ask if they can send someone to check the job, but they are always in a meeting and never called me back. I sent them videos and pictures regarding the damage the they caused me without follow up.

COWBOYS!! Don’t trust a word they say Extremely poor communication. They ‘repaired’ our roof that was leaking and 9 months later it’s leaking worse than prior to the original leak. We have been chasing for two months to fix (as under 25 year warranty ) and taken us 2 months to get a response to confirm they will do the repairs and no one turned up ! And no response to emails. Someone is calling us back every time we call.

Sorry - ordered and prepaid for a solar system which they couldn’t deliver. Got my refund without an issue but for sit 10 days they said they will deliver but then backed out…

Insulated underfloor with breathable foam spray. Zak and Carl did a great job. Keen and enthusiastic workers.

5 STAR CON ARTISTS Interesting quote, suggesting insulation was less than 150mm and needed upgrading, also saying the existing insulation was damp. So parted with the large deposit towards the 5 grand job and arranged to have the loft sprayed with foam. Funny thing is, I checked and found theres over 270mm already installed, it doesnt have damp, the wood isnt damp, the bricks are not damp. The only thing damp is a chap called Nav. Eventually refunded the deposit after thankfully cancelling the unnecessary work. ***UPDATE*** Thanks for the response! First, I'm frankly disgusted you leave condolences for the HARRIS family as part of the reply to my review, and you should be ashamed. Second, HOW DARE YOU try to twist this negative review towards someone else. Please dont insult my intelligence, dont suggest your bully boy sales tactics and blatant lies are someone else's when clearly they are yours.

DANGER - Icynene LD-C-50 open cell spray foam product is a disaster and is likely to make your property unsaleable at market prices . Just Google it. Mortgage companies will demand the product is removed at costs of between £5k-£15k (average 4 bed house) and the timbers inspected for any damp damage. The company should immediately stop selling the product and duping its customers. If it is fitted directly with tiles behind then you run a high risk of having to retile at an additional cost £20k- £35k ( average 4 bed house) . Beware you have been warned here

Great home survey Thanks so much. Decided not to proceed for personal reasons but they were very prompt with the refund

Foam insulation inside loft

Had my loft insulation done by this company. Very bad experience. The quote is very expensive and bad service provided . Not recommended.

Loft insulation, very hard working team. Courteous and efficient.

Very efficient and polite, overall excellent service

Excellent work! Nice fellas as well!

I spent some time duscussing this job with Evergreen. Their eventual price compared well with another foam, loft insulation firm. They have agreed to come back and do an infra-red image of the roof to look for coldspots in cold weather. They answered all my questions satisfactorily. On the day they arrived promptly and worked consistently dealing with the difficulties of 6 attics, mansarded roof and eyebrow windows. Two of the artics were only 2ft deep with very long expanses of mansarded roof requiring the foam to be injected a long way between the rafters. Over and above!

Loft insulation Henry and James done excellent work. As well as Neil Brindley for his excellent advice and information. Thank you All

This company knows nothing about solar panels and battery storage. Their lack of knowledge was shocking. I suggest you give them a wide berth.

James and Henry were my foam insulation installers. They did a great job and I would thoroughly recommend them and Evergreen.

Spray foam insulation. Very friendly team. Very informative, answered every question clearly.

Very pleased with the the work. Not sure about the cupboard around part of the water tank

Very good and professional and did an amazing job and was polite throughout the whole job

Warning. Having spray foam loft insulation in your loft is likely to mean you can never get a mortgage on your property. If you want to move in the future, that may mean noone can buy your house. If you want to take out Equity Release, no lender will allow this on a spray foam insulated property. Many trying to take out a mortgage find this out too late as the company does not tell you...and denies it it true. Ask ANY mortgage advisor before you consider having this done. Your reply below is incorrect. There used to be one Equity Release lender who accepted Isonene foam insulation but they stopped six months ago. There are now none who accept it. This foam makes property unmortgageable.

Evergreen power did an fantastic job. From the agent coming to look to the installers coming to do the job. Very polite clean and tidy. Very pleasant experience throughout and can feel the difference already!

Foam roof insulation though is a terrible thing for people's houses rotting the timbers and making them unmortgagable.

Had my spray foam loft insulation done and I can feel the difference. No more smell of damp in the loft. But It appears that mortgage surveyors don't like the sight of foam in the loft and automatically put a value £0 for a house with such insulation. This is worrying. Although the company is saying that open cell foam is not concerned. To be confirmed.

Replace/repair gutters and facia and flat roof felt Although the job seemed completed, but it was badly done. It had number of items were badly not covered or done unprofessionally. I got in touch with them three times and on two occasions I had to write yo them explaining what was needed to be done properly. On the phone they said that they will send their surveyor but they never done and i have employ a different contractor with more money to put their bad work correctly and I have a proof. This is not good company and i will not recommend them ever

Evergreen came and sprayed loft insulation. Perfect result. Clean and tidy two very professional young men. Can't recommend this company enough.

Salesman ,polite and efficient , straitforward, good price , workman , very polite , very efficient , kept informed all the way about what they were doing and were clean and tidy and asked me to inspect there work , very pleased

After some initial issues with the surveyor coming to my house to provide a quote, I was happy with the quote provided and immediately paid the deposit and booked the insulation installation for slightly over 1 week later - was surprised by how quickly this was able to be booked for. There was some confusion about the start time for the installation though, so when I was given the time slot of 8am-11am, I was under the impression that this was the job time rather than the arrival time window. Otherwise I am extremely happy with the outcome.

Evergreen Power undertook spray foam loft insulation works. The team arrived on time and, as far I can tell, carried out the works to the highest standards. They were amiable and efficient. They have not scored 5 stars due to an unfortunate oversight. The removable loft hatch was placed in the loft whilst the works were carried out. Alas, it became covered in debris and was not cleaned before it was reinstalled.

Fantastic from sales to my installation of spray foam , I can’t fault them in any way . Great job done would highly recommend

Had my loft insulated with spray foam after a cold call, which assured me I would have a non-obligatory quote. I was not happy with the surveyor, who, amongst other things, tore a hole in my wallpaper & did not apologise. It was a totally pressured sell; I was given no time to consider (not even 24 hours to discuss with my son). To add insult to injury, the fitters arrived 3 days early, even though I had an email from the office confirming the correct date of their arrival. I had to rearrange appointments for the day. The only positive was the fitters themselves, who were polite, professional and left my house clean. Now, I find that mortgage lenders do not accept spray foam insulation in houses - will my son eventually be able to sell the house? Not happy.

I had someone come around for a quote for some cracked tiles on my roof. He asked me if I had a ladder (!??), when I said no he proceeded to ask if there was another access to the roof?, bearing in mind he'd just been in the loft and had to use a torch so he knew there was no windows... (Was he thinking of climbing up the chimney?...) He then filmed my roof on his phone from across the street and showed me what he thought was wrong.(The film was grainy and smaller than real life...) At this point I started looking around for the hidden camera. I then showed him the gutters to be cleaned which he proceeded to tell me, "we don't clean gutters...' (Although this was in my job description and they contacted ME to do the job...) I politely sent him on his merry way. 20 min later he knocks on my door with a form (???) and says he has 3 different quotes for me, oh and BTW they can clean gutters after all! I said, great! Put all that in an email. 'No, I won't put it in an email... but I can come in and tell you...' Needless to say I didn't hire them and won't contact them in the future.

The person who came to my house to measure up for insulated walls etc. Was not actually employed by Evergreen Power. After ringing Evergreen they told me that he had been fired a while ago. Evergreen said that there was nothing they could do about it, but I think I would be quite concerned if someone was gathering personal information from people in the name of my Company. I do agree that it would be difficult to do anything but surely they could contact him, ask him to cease and desist? I do intend to repot him to the Police.

I am writing to share my experience with evergreen power ltd. Please stay away from the business, scammer.! scammer.!scammer.! Sep 2020, the Sales Rep (Faisal Khan) of evergreen power UK ltd knocked on our door to pretend that the company he represents is working closely with the government. During the pandemic, the government is encouraging residents to use renewable energy. The government solar scheme allows residents to earn money back from the energy supplier. The quotation was £11K (8 panels +battery storage). The sales rep stated Evergreen Power UK Ltd, is a member of the IKANO family. Ikano Bank is owned by the family that founded IKEA. We can take a loan from Ikano bank through Evergreen power UK ltd (IKANO). The repayment will start one year later. We do not need to do anything after the installation of the solar system. The system will automatically submit the power generation data to our energy supplier for the next 12 months. Our energy supplier will start to pay us by using the previous 12-month data as a reference. the sales also state as part of the government scheme and Energy Performance Validation Scheme (EPVS), we will qualify for a free EV charging station if we accept the quotation, which was £11k I just realized that it was a fraud because my energy supplier recently visited us to set up my smart meter system. The engineer told us the scheme stop on 31/03/2019. What is more, I start back to work in the office at the end of Aug 2021, and my colleague who is a native English person told me that he got the same deal around £6000 last year from the sales, but he cancelled the contract during the 14 days cooling down period because he found out the scheme doesn't exist. By contacting evergreen power ltd, the lady on the phone said their solar department had been dismissed. So there will be another after-sale issue of my solar panel and batteries. I am trying to contact the sales man, but no answer. I am now raising the flag through citizen advice and trading standards. What is more, I will also submit my case to action fraud and BBC one.

This driver of your vehicle fleet number plate (LL16 YSK) has been found driving wrecklessly on M25 between junction 9 to 8 at 11:20 pm on 22nd July, either he was drunk or was under the influence of drug. He nearly crashed his vehicle multiple times with mine and others and kept changing his lanes deliberately without proper signal or indication. He also kept hard  breaking unnecessarily in middle of a 70 Miles per hour in clear motorway. I also have video footage & photos which I am going to release on social media. This incident has been reported to Surrey Police for further action as I had a minor in the car.

Do not listen to their lies if they tell you to apply for grant next year walk away you can't claim it

A bad experience initially. But with pressuring them they sent back a great team, apologised for the haphazard initial install and the managing director provided the paperwork I'd been asking for. They are very quick and efficient but very much sales driven and it took a while to get some good customer service. Nice people though so if you feel like you're not getting anywhere with them, keep trying!

Evergreen power did a good job in insuating my loft space with spray foam. The whole process was simple and smooth. Hoping to see good result in coming months.

Was told that I have 14 days to cancel, and my deposit will be returned. They notified me that the work can not go a head as someone spelt my name wrong . I cancelled within a couple of days , and still have no deposit returned. So do not hand over any deposit.

Very professional

Be careful! I asked for a quote from these guys. A nice man came and looked in my loft. Gave us a quote and I asked him about the fact that we didn’t have any felt barrier between the roof tiles and the loft. He said no problem they will install a membrane barrier, and even showed us a clip of their installers putting a membrane in another property. The quote seemed a bit high, also they were the first company I had invited to quote for the work. He got on the phone “as all salesmen do” and spoke to someone in their office. I explained that I wasn’t ready to sign today. To which speaking back to the salesmen in my house he said “I don’t know why we even bother coming to my house”. How rude! And the boss of the house, mad it clear that she wasn’t impressed. And that there was no way we would be looking to use the company anymore. A few days later I was called by another salesperson, who made me a deal on the cost. So, I dived in and said yes. I booked the installation for a few months after the quote as it gave us some time we wanted to clear the loft. On the day of installation, there was no one to be seen. I phoned and was told they had forgot to book it in so we rebooked for a few days later. The installers arrived and looked in the loft. Straight away they said there’s no membrane installed, I said I know! They were not aware that a membrane needed and could not do the job. I then spoke to someone at there office who said I had to pay an additional cost for the membrane. I said that was not going to happen as I negotiated the final price. He said he would get someone to call me back. The next day another salesmen called and said there wasn’t any problem and he would rearrange the full installation with membrane. A week later after no one called me to arrange the installation. I called them and was put through to the warehouse manager who repeated that I needed to pay an extra fee for the membrane installation. To which I instructed him that they were the ones who did the quotation on their inspection. Which I then got that price reduced, and I was not going to pay them any more than the quotation I was given. He then said that they could not install the installation. To which I instructed him to send me back the deposit I paid. Don’t get fouled into paying for things that a company didn’t translate during their internal communications. I was quoted for a job that included installing the required membrane. They dropped the ball by not insuring that was written down on their paperwork not me. One thing in their favour! They did refund my deposit…

We wanted to get our insulation done so searched a lot for local insulation contractors in our area. We found evergreen power on checkatrade with lots of positive reviews and went ahead with icynene spray foam insulation. Everything went smoothly and we got our insulation done within a week of placing the order.

I am completely impressed by the service provided by evergreen power. They completed insulating my loft space within 2 days and provided me with all paper works and warranties. Thorough professional company

Had a very good experience dealing with Evergreen Power. We got our loft insulated last December and felt the difference in our loft next month. Energy bills was reduced but not by much. Overall happy with the product and the company.

We got a quotation after a leak came in our roof that had been recently repaired. I will preface this by saying we were quoted £5k+ by Evergreen Power, and got the actual problem fixed for £80 by a roofer. The sales team came round quickly and, upon inspection, told us they were certain that condensation was causing the leak (despite it being large and only happening in one place). I asked if there was possibly an issue with the roof and was told the roof was in perfect condition. They used typical tactics like cutting the price for us because we were "the worst case they'd seen". The sales manager quoted for building walls in the loft yet when we asked what they would be built from, she said "I don't know, I'm don't build them". They also quoted us over £200 for a dehumidifier which would apparently dry out the loft to prep for insulation. I had my own dehumidifier and placed this in the loft to see if it would draw any water, and even after days the tank was completely empty. Upon getting a roofer back to double-check the roof, we found out the leak was caused by damage to the roof after a storm. It was repaired two months ago and there have been no more problems, so the condensation is clearly not an issue. I have also read online accounts of people struggling to mortgage houses with this type of foam, despite how much they insist that it is fine. Would definitely avoid, especially if you plan to sell your house in future.

being advertised through a private social media account without a company name .... they stopped communicating when asked for company details. The lengthy glowing report on these reviews stinks of being by actual company and not something a genuine customer would say .....very dodgy imho

Very rude vile staff, whose sales staff have a tendency to repeat themselves, quote you over priced insulation which they reduce at a later date to make it seem like they're giving you a good offer and constantly pressure you to make a purchase and constantly bombard you with emails and calls. Very very unprofessional rude staff as well who when they seem to not get their own way, either hang up the phone and not answer again or just verbally attack you, very poor excuse of a company.

Not honourable agreed to take deposit on the day but then demanding 2 days prior very rude Billy

I honestly didn't realise how effective Evergreen Power loft insulation was. I was literally heating the sky. My house is much warmer and much cheaper to heat. The team who carried out the insulation work were very polite and very helpful. I am very impressed by Evergreen Power.

Recently had Evergreen out to install foam in my home, wow what a job! Lucy from the office got me booked in for an installation date and the fitters were out within 2 days. They showed up bang on time at 8am, and were amazing. They laid down plastic sheeting to protect my home and carpets, and I didn't even have to move a thing out of my loft (and I had plenty up there!) The whole installation took just under 3 hours and the guys were immaculate throughout the whole process. Very professional from start to finish, would highly recommend.

Very poor communication, gave up and went with another company

Great work, highly recommended

We had one of their surveyors over and according to him we had three wasp nests in the attic. He showed us some pictures he had taken while doing his inspection. When calling in a pest control company the next day (and paying the £65 call out charge) they miraculously only found one wasp nest which was the size of a golf ball. When I asked for the pictures to be sent to me / talk to him, the before very busy lines of communication went very quiet all of the sudden.

I don't think this deserves even a 1 star to be honest! Managers are DIRECT racially discriminative in front of customers! We had a surveyor around to check out the loft and to get a quote. Not only they pressurised me in making a decision to buy the product but they wouldn’t leave my property. They continuously kept asking me for the reason why I can’t commit to buying their Icynene spray product. Simply AVOID!! They also mention all the negative reviews online are fake when they come to visit your home for a quotation, I think that’s absurd! A formal complaint is in and police are involved in my case also. If this is how they treat their customers on the quotation, what confidence is there that they will treat us any better!

Our experience was a very good one, the job was done pretty fast and Kris is very good at his job.

I had an evergreen surveyor out last week, he showed me all about the product and explained it to me well, we really liked what he had to say, I and my husband then sat, spoke and researched the product and decided to go ahead after all our research. We had our installers out the beginning of this week, there were very polite, wore ppe and done an amazing job! We are so happy we found evergreen and are loving our warm home, just in time for the winter! We will be recommending to all our family and friends. Thanks guys 🙂

Very prompt Friendly Got on with the job

The staff are friendly, helpful and have all the best resources. Left my house clean and tidy and now my loft is clean and draught free.

The team that came to complete the installation were prompt, professional and tidy. I couldn't believe the state of them when they had finished the job, the temperature that they work in during installation is unbelievable. Well done guys. So far the outside temperature hasn't dropped very low but I can definitely feel a difference in the loft so far. Hopefully once winter sets in properly I will have a better idea. It also stops a lot of outdoor noise too 👍

I have to say that the work carried out was to an excellent standard; the technicians were efficient and clean and did an excellent job in navigating the intricate and large loft space. The coverage of the insolation was uniform and everywhere I expected it to be. It’s early days but my wife and I can feel the difference in the ambient temperature of the house and have adjusted the heating schedule and temp accordingly. In addition: Initial appointment with the surveyor was extremely informative.They were able to explain the current status of the existing insolation and condition of the lofts space (based on their detailed inspection). This was backed up with detailed history of the company and benefits of the product. Great product and staff

Pushy sales people literally had to go and open the front door to get rid..wouldn’t leave the house ..god only knows how they are with vulnerable people...stay clear

I called and asked the receptionist if the company did cavity wall insulation. She said they did, took my details and said someone would call me back. I had 2 calls and each time i explained we wanted a quote for cavity wall insulation as when the painter was painting the walls the paint was streaking so we wanted some advice. The guy turned up the next day on time. Measured all the walls. Called his manager to ask something. At that point we were told by the manager that they DO NOT do cavity wall insulation and they told me that i had asked for underfloor insulation. I don't understand where they even got this information and have asked them to listen to the calls. Wasted an hour of our time. Would never use this company again. Absolute rubbish service. Clearly do not listen to customers and just want to waste time.

Absolutely disgusting service from this company. Helen came from the company on Thursday and left a quote, I made it clear I would contact the company after obtaining further quotes from other companies. Just after a day I get called by Sharon whom was the queen of attitude trying to sell the foam insulation half price from the initial quote. I received a further call from this company again 1 day later. This company does not know how to take no for an answer. Very pushy and when you say no to them then you get queen of attitude giving you stress that you don’t need. This company deserves a zero.

SHOCKINGLY BAD - AVOID! Didn't show up three times in a row! Didn't even call to cancel the last two appointments, just didn't show up. We phoned them today to ask what was happening only to have the misfortune to speak to a very rude man call Vjay who very strangely (and inappropriately) insisted on asking my wife if her partner would be home. When she questioned the relevance of her partner being home, in order to set up an appointment for an attic insulation quote. he told her to "lose the attitude" and said "well do you know anything about Icynene foam?" and "maybe your partner will have some questions" clearly implying that she wouldn't understand or be able to convey the information. Absolutely extraordinary! and no explanation as to why the didn't show up. She asked to speak to a manager and this guy Vjay said that he was the manager. If that's true, this company has some serious issues. AVOID AVOID AVOID! total waste of time.

WARNING !!! Do not take negative reviews on face value!!! Having delved deeper into reviews and finally deciding to take the plunge with this company, I have come to the conclusion the negative reviews may have been fabricated/over-exaggerated or a result of miscommunication and an unrealistic expectation of the job in hand. I first called Graeme the sales manager about icynene foam insulation due to my neighbours having this installed and seeing the benefit they were enjoying with this. We discussed my concerns and lack of understanding of the product. He took the time to explain to me the facts about the product and aftercare and eventually we agreed a price I would be satisfied to pay on credit. Just 2 days later Eddie the installations manager called to my property inspected my loft and then informed me I could get an interest free loan for 3 years!!! The installation was carried out that week. IMPORTANT!! As I waited for my installation date, I scanned all the reviews paying particular attention to the negative reviews which detailed the following; 1. Damaged goods in attic (Personally I would either remove these items prior to installation or try to protect them with covers). 2. Attic left in a mess (Again this is a wet foam spray, I would expect some of it to be on the attic flooring). 3. Stained driveway from van (I was happy to request to the fitters to put something under the van to prevent this. I would expect them to do this having learned from experience). 4. Issues with Gas boiler flue that prevented required ventilation (This company specialises in installing icynene foam insulation not the requirements for every product in my home. It is with this in mind and on reading that the company made right the ventilation issue, I felt confident to proceed knowing a guarantee. is provided with this product). 5. Damaged wardrobe door used in attic to stand on (Well I’ll leave you to make your own mind up about this I know I did!) 6. Bully tactics from sales teams (A simple call to head office would have rectified this, or an email (which cannot be ignored). On the day of the installation David and Marcel (Installation team) arrived. They put protection sheets throughout the house, and even placed a wooden board underneath the van for the black smoke produced from the generator without having to be asked. They installed the Foam in around 6 hours (I have 5 Attic spaces and two small eve spaces). After they had left, on closer inspection, I noticed some areas that may need further attention (The installers had been in and out of the attic spaces all day! (with fatigue and minimal lighting mistakes can happen). I contacted Graeme and he replied stating the installations team would be in touch with my concerns. At a later date, David and Marcel returned and could instantly see there was areas missed due to the unique structure of my roof space. They also agreed the stairway would need filled to get the full benefit of the foams insulation properties, and worked a way around achieving this. I have every confidence now that when making alterations to my property over the warranty period, if I find further areas not covered, they will be out to make it right. (This is evergreen powers warranty promise) Since foam installation my home is 1. warmer 2. more comfortable 3. The humidity is lower from 68% to an average of 54% in every room. 4. The rooms upstairs seem to be a lot quieter as a result of the sound proofing qualities. 5. Attic Joists moisture content seems to have significantly reduced. 6. My gas heating usage has significantly reduced, and I look forward to seeing the money saving next year. I truly believe that when I install under floor foam insulation, my home will be much warmer, with a much healthier humidity and will effectively save on my heating bills. My neighbours have had this installed and I can confirm since putting their home up for sale it did not affect their home report. I will update this review when I am able to get the underfloor insulated. (I cannot wait!!)

After a misunderstanding Danny one of the seniors of the company came out and cleared everything up for us. It is good to see a company that is willing to take responsibility for its employees actions.

Terrible

Extremely expensive quote. Typical pressure selling methods used. Avoid them!!!

Don't respond

Kris came and did the survey showed us video of the attic,booked it and 2days later they came and did the job only took a hour,they did a good job, clean and tidy you wouldn't have know they'd been.

Fast and friendly service at competive price

Very friendly and efficient service from the inspection and estimate stage to the completion of the job. Thorough coverage with icynene taking into account all aspects of the structure of our loft, including area above our extension. Looks very cosy, and hope I can confirm it is good value for money in a year or two.

Really pleased with the company. The surveyor IGOR came to the house and checked the loft and gave us professional explanation and politely suggested solutions. Helped choose the right one for us. Igor Managed to get the best price for us. The experience was great from start to finish. Now our house is warmer and i can already see the difference. Will definitely reccomend.

Very happy with the installation. Very polite and on time and done professionally. They took care to clean up as well. Big thanks to the team in the office as well.

Very happy with the installation and customer service provided. Once the project was completed, they showed me round the loft & made sure that i was completely satisfied. Now I can't wait to have the family over for Christmas. Would highly recommend!! thankyou again

Excellent service from Scott to the team that turned up on time, very friendly and professional, cleaned up afterwards would recommend to anyone

slow to respond

A first class experience from start to finish. I filled in a web form on Sunday. An apppointment for a surveyor to visit was arranged on Monday for Wednesday. The surveyor arrived on time and was delightful - very knowledgeable, patient and thoroughly professional. Quotation accepted and the job was scheduled for two week's time. Later on Wednesday a slot became available on the Friday, which I accepted. Engineer arrived on Friday on time. He was again such a super guy - impeccably polite and friendly and really cared about the quality of his work. He did a really decent job and left everything clean and tidy. I was delighted with the whole process, and we are already benefitting from the advantages of the insulation work. I am very happy to recommend this company.

The men left my loft in a sorry state after a recent insulation. They did not cover up anything in the attic and now there are sprays and blobs of foam on lots of the items that were stored there, including furnniture and pictures.. They did not put back any of the items they had to move to do the job, including shelving, and just piled it up in the middle where they moved it to. I had to call the office to send someone to put the items back in their rightful place. If I was younger and fitter I'd have done it myself but I was promised things would be put back after the job was job. This did not happen. See my photos. Still waiting to hear from Management for an apology.

We had our roof done today and we are extremely pleased with it. It had made such a difference, the loft is cosy warm. The installers were very courteous and very professional. Thank you.

Great service from start to finish, Steve and Marcel were both friendly and professional, everything explained and nothing too much trouble, even hoovered up before leaving. Clean and tidy work with little disruption. I can feel the difference, already warmer without the drafts, looking forward to a warmer house and lower bills, I would certainly recommend evergreen power to do the job !

Absolutely shocking service, original insulation applied incorrectly, gaps left, causing all the bedrooms to get black mold on walls and ceilings. Called endless times and was promised call backs which never materialised. Eventually have had, hopefully, the insulation corrected, still waiting for the promised compensation, to have the bedrooms redecorated, which is proving very difficult. Worse money I have ever spent.

Excellent service. The installation took no more than 5hrs. The two guys were very professional, friendly and efficient talking us through the whole process. Very pleased, would highly recommend.

We had Evergreen Power insulating our loft extension . They did an excellent job from explaining the advantages of their approach and technology and implementing the foam insulation - with great courtesy ( even making friends with our dog, Max, and were very professional and courteous and removed all our old material, and hoovered up too Highly recommended Dr T of Croydon

Had insulation foam installed yesterday, installers arrived on time and explained what they were going to do and they didn't stop until the job was finished at which point I was invited to inspect the finished work and I am very pleased with the result and the service from beginning to the final outcome. Looking forward to next winter to see the difference to the heat retention and how it effects my heating bills.

100% sales focused and not interested in the actual needs of your house. Beware that you will be sold things you do not need and asked to sign up there and then for a better price. If you don't want to sign up immediately, they literally refer to it as "a waste of time". They called me back 2 hours later with another £500 off the price quoted after i told them i wouldn't sign up there and then. Basically, they are trying to rip you off by over quoting, then dropping it to make it seem like they are helping you out. I still haven't received the quote for the works i actually asked them to quote for (cavity walls)!!

We had our loft Insulated with Icynene spray foam by Evergreen. The sales team on the phone were friendly and were able to schedule in a surveyor visit the next evening. The surveyor visited to measure up and provide us with more information. He was very knowledgable and answered all our questions. A price was agreed on and the works were schedule in within 2 weeks. The installation team were friendly, effecient and respectful of our property. They explained the process, did the job and then cleaned up after themselves. We would definitely recommend the service and product. Our property is now warmer and more eco friendly.

good start of the work but Bad finish ,my advice never rush to agree the price with them from the first visit . i spoke to Simon and i explain what happen i did make my self very clear is not about money but all about quality . Unfortunately i didnt get what we agree .

Great service from start to finish. Very pleasant staff and excellent installers. Definitely recommend this firm.

Helpful and friendly staff. Great product, quick installation of spray foam in loft. Made a big difference. Glad we had it done.

Excellent service, sales team was very knowledgable and answered every question we had during the survey and quotation process. Installation on the day was done in a very professional and timely manner. Would recommend.

Fantastic service throughout the both sales and the installation process. Really friendly and professional team. Great value for money. Job completed to a high standard. Would definitely recommend.

Just got a call from them (not sure how they have my number), but when I tried to tell the caller that I will phone them back regarding organising an appointment, he put the phone down on me. Poor.

Excellent Service. A helpful and pleasant team of professionals who tackled the job efficiently and conscientiously - a pleasure to have working in the home. I am now looking forward to savings on my heating bills. I would definitely recommend the company.

I arranged the installation for my mum, chose Icynene with Evergreen and one month later it has proven to be one of my better decisions, very happy chap.

I don’t think the product works anywhere near as well as promised. I genuinely wish I hadn’t spent the significant sum of money. There is no difference whatsoever compared to my old fibre glass insulation.

Rectification is under review at the moment - Will post upon completion. The promises made. Only some ever materialised while others were just sales talk.

Really sorry I couldn't clean the loft before the spray foam insulation team arrived but they said everything is fine. They even brought the stuff back once the job was done. If it is dry and warm in the winter here, I am thinking of putting plasters over and make it a reading room.

Simple spray foam insulation job for these lads who looked so natural in their white suits! they didn't let me stay too close because of health and safety, but I could watch that foam expanding and creating that so needed air barrier in my loft!

Just came to thank Sarah and to finally meet her and the team who made my loft comfortable and usable even in the winter with this icynene spray foam insulation! Thanks, Evergreen Power! A really enjoyable team of professionals, I must say.

Marius and Donnie were so nice and did this loft insulation job with spray foam even if the space was so narrow! I have to thank them for taking care of the miniature train and all the things deposited in the loft, and also for cleaning everything after!

Some small misunderstandings about the hour when the insulation team had to arrive, but as soon as they found my home, the work went swiftly and without any problems. I recommend this company as the communication with them is perfect at all the levels.

Took some time before deciding to improve my home but decided it is better to do so than to sell. i realized the shaft coming continuously from the loft can be easily prevented with this spray foam insulation. Easy to cut and to install plaster over. Recommended if you want to use your loft as a room for reading or watching TV!

Had my underfloor insulated last weekend with Evergreen. Guys were really polite and faster than expected. Martin called me and them a few times to see how things are going. I am thinking of loft insulation with this Icynene thing in the autumn.

My experience with these guys was a pleasure, they took on my loft converted attic and suspended floor which had very little access. There was no fuss when discovering just how tuff the job would be during the installation they just got on with overcoming the issues, great. Great service and I am happy to recommend. George.