Northern Retrofit Ltd

Very happy with the quick service to get a new EPC for my property.

Left government funded (room in roof insulation?) works undertaken in early December 25 incomplete! I've been sent certificates claiming works complete!!! Isn't this misappropriation of public money and falsifying records of finished works. Numerous calls and emails... Numerous promises that works will be completed... ZERO ACTION. One week and I'll be reporting Northern Retrofit to the funders they have fraudulently CLAIMED monies from!!!

Excellent Team with professional services

Arrived promptly, great communication, inspection carried out of friday, EPC certificate issued on monday, no complaints

Brilliant service

EPC done with no problems

Not regarding to anyone.Just be aware people of this company. They come over to do insulation in my property and they destroy our paving and leave our garden in total mess. Run like rats away from my property and don't even let us know that they finished the job because they know what they done. Contacted the company and they refused to fix it and of course they said they not done anything.People be aware.

The work that was done quick and efficient without any delay. Everyone involved was professional and friendly in nature, explaining what they had done and who to contact if any issues arose. Nothing to fault with the service!

We’ve had new insulation fitted today. Very easy to arrange. Excellent communication. All carried out quickly and efficiently. Would recommend.

Had wall and loft insulation installed recently wasn’t sure what to expect at first being on a government scheme etc From start to finish they were effective and got the job done! the lads who surveyed my property and who did the work were top 👌🏻 would recommend them! Now hopefully a bit of extra warmth this Christmas time!

After receiving a letter from Northern Retrofit informing me of the government scheme to improve insulation and that it was a free service, I was initially sceptic but decided to look into it further and, after a very pleasant phone conversation, I was assured it was ‘legit’ and went ahead with arranging cavity wall insulation which was carried out efficiently by a couple of very pleasant workers who made sure I had everything in place to keep my property sufficiently insulated also checking whether or not I needed ventilation/extractor fans which they were only too pleased to supply and fit at zero cost to me! Excellent service and I would not hesitate to recommend Northern Retrofit.

Very efficient and great communication

Absolutely fantastic company polite staff and respectful to my property.definetly would recommend.cleaned up after themselves and kept me informed of everything they did.

From initial contact to completion, the room-in-roof work done by Northern Retrofit on my house was completed to my total satisfaction. The workforce was efficient, friendly, and cooperative throughout the entire process. I would highly recommend this company to anyone considering similar work. One point to note is that, as with any plastering work, dust can get into the air, so it’s important to adequately cover furniture and belongings beforehand.

Highly recommended this company to anyone. We had Cavity Wall insulation, window vents and an extractor fan installed. The process was seamless from the beginning through to the end. Work undertaken was to a high standard. Friendly, reliable and efficient staff who kept us fully informed at all times.

Amazing service from Northern Retrofit, from enquiry to completion of loft and cavity wall insulation 7 days ! Great helpful staff and the installation engineers were courteous and efficient, well done to Northern Retrofit !!

My name is KoHsin and Our property has received your effective service and installation and we are really grateful for your service . thank you very much and God bless you all .

Insulation under Government Insulation scheme. Workmen are excellent - office consultation with client appalling. Turned up twice and done work without notification or permission thereby trespassing on my property. Office staff less than helpful, pass responsibility onto others constantly.

We had wall cavity insulation, two extractor fans, and several window frame vents installed free of charge in April. After the insulation we filled the holes and painted over them ourselves, but the main retrofit work was carried out satisfactorily and we have no complaints. We thank Retrofit for a well-done job. Merle

Myself and my neighbour have recently had a lot of work done by the retrofit. All the staff have been excellent and are efficient at their work. I was slightly nervous about getting the work done but i cannot be happier with the outcome. If you are needing installation, plumbing, plastering, joinery work you should look no further than this team of professionals.

Great company. Staff were fantastic. Very efficient. Work carried out was amazing. Don’t have many pictures but the finish was great. Would recommend without a doubt. We had internal insulation done

AVOID AT ALL COSTS!! We had our cavity wall insulation installed by Northern Retrofit and we have had no end of issues since the installation. Firstly, the team installing sprayed glue all over our street, drive, rendered walls, front door, soffits, facias, garage door, wall lights and patio furniture causing permanent damage & staining, which 8 months on we still cannot get rid of. The team also sprayed insulation balls all over the drive and gardens. Thirdly, one side of our house was filled with unbonded balls (which can cause issues if not spotted). We were only able to find this out because balls were leaking from the ceiling everyday. Had we not seen this, who knows what further issues we would have had. We have spent over 12 hours trying to clear away balls, clean the glue off our surfaces and the problems still persist. After badgering them multiple times they came back out to redo the unbonded wall and to try get the glue off the drive, doors and windows. When they were here, they got some of the glue off the drive and windows but it’s still all over our door, rendered wall, garage soffits and facias. They said they would send an apprentice back out another day to finish the cleaning - this hasn’t happened yet. We still have balls leaking out, plasterboard now also breaking away and damage to our house from the glue remains. This company are quick to get you in but will drop you at the sign of trouble. After the issues and 1 repeat visit to try fix the problems, we now find ourselves not being called back after multiple attempts of calling them.They clearly do not care about customer service or support. We held off writing a review to give them chance to send someone to finish the cleaning but since we are getting nowhere we have had to resort to this. We will also be lodging at complaint with CIGA if we are still being refused to be dealt with in a couple of weeks.

Excellent service, completed the loft insulation quickly and cleanly and the workers were very considerate. And all for free!

Free cavity wall insulation and extractor fan in bathroom fitted quickly and professionally. Small leakage of beads in the cellar which they came back and sorted the same day I rang. No complaints whatsoever, rare to get a worthwhile service for free! Thank you

First class service from Northern Retrofit. We had our old cavity wall insulation taken out, and replaced with new. We were happy from start to finish, and found them to be both friendly and efficient. A special thanks must be given to Lucy in the office, and Kelby and Elliott who carried out the work. We are very happy with the result, it has made the house so much warmer. Thank you.

Great people, doing an amazing job.

Great experience getting cavity wall insulation work done with Northern Retrofit. From start to finish, the process was quick and easy. Great customer service

We recently had cavity wall insulation by Northern Retrofit. The service was great, fast and effective. It's made a real difference to the warmth of the house. The lads were professional and well mannered. Would highly recommend!

As Nathan said, don't waste your time if you want a private quote. Called asking for a quote after they posted a leaflet about the grant scheme. Didn't qualify but wanted some cavity insulation so called them and left details. Said they would call back....3 weeks later

Couldn't help me, but they was amazing they came out and confirmed things for me, my mind was set to rest. I am great full to the company. Much appreciated.

AVOID! I wouldn’t recommend this company. We had our cavity walls filled beginning of April. Bad service, several accidents (white balls all over the street, my garden and complaints from neighbours). The team returned weeks later apparently they hadn’t completed the job. Drilled more holes some into my loft (more white balls to clean up!) again mess all over the garden and street! Each visit I was told the drill holes on the front of my home would be painted. I keep chasing this company with phone calls and emails. They never get back in touch with you to sort out completing the job. Terrible service!!

Didn't show up for my original appointment, presumed I didn't want a private quote when I wasn't eligible for the grant, and then didn't give me a private quote despite saying they would when I get in touch to ask for one. Wasted lots of my time

Really impressed with Northern Retrofit, can't recommend enough. The service provided was fantastic from start to finish, really professional, friendly work force and made sure the property was clean and tidy before they finished. Thanks again 10/10

Had my detached house done by this company. Amazing job from start to finish. From the phone call it took around 2 weeks to have my house survey and fully installed with cavity insulation. And what a great difference that made to our heating wow. Great professional and very friendly team. Already recommended this company to my friends and family. Thank you so much definitely this winter we will feel the heat😄😄

Just had cavity insulation installed in my bungalow. From start to finish the company have been speedy, efficient and very professional. The installation team to were equally speedy and efficient,also being very polite and professional. All work completed, cleaned up and signed off in 2 hours. Well done, so refreshing to come across a company like this.

We had the pleasure of hosting Northern Retrofit Limited at our St Helens serviced accommodation for a few weeks while they worked on a local project. Their team was exceptional—professional, respectful, and took great care of the property during their stay. Communication with Craig was fantastic, making the entire experience seamless. We would be more than happy to welcome them back anytime. Highly recommended.

Northern Retrofit-made a very thorough job of insulating my bungalow.Really pleasant young lads working for them deserve a mention.

A pleasure dealing with Craig and the team at Northern Retrofit,I would recommend to anyone thing of getting the cavity insulated to use these guys.

Friendly company, I have dealt with Craig recently and always recieved a good service from him. I recommend Northern Retrofit as a reputable local business.

Good company, very efficient thank you

Recently had Cavity wall insulation fitted by Northern Retrofit. I would recommend this company as the installers were extremely pleasant, knowledgeable and efficient. The communication prior to the installation from Ellie, was punctual and efficient. Good job done!

Avoid at all cost , say they've got loads of work when in reality they haven't

Whilst working on a project in Luton, the lads stayed in our property. They kept the place in great condition. Very reasonable bunch with good attention to detail

Received really helpful and clear advice regarding quote for works. A company that puts support before profit in my experience. Knowledgrable support appreciated. Thank you

The arrangements were handled in a friendly and efficient manner and the installation team were effective and very nice.

The lads were organised and professional. Installed a cavity fill to a good standard. I will recommend northern retrofit

Had the new air x airbrick system which is new technology. Fitted promptly and good work was done fitting them . Won’t no untill winter sets in how efficient it will be but the write ups are good

Great guests in my Airbnb

Just had cavity wall insulation installed by NR. From start to finish the experience was a professional act starting with the gentleman who came round to assess our property who was open and honest in his discussions sharing with us the downside of old style wool insulation and the upside of polystyrene ball technology. Following his assessment the sales team at HQ were on the ball with their quote which met expectations having previously researched the internet. The fitters were very diligent with their task constantly cleaning up after themselves whilst working consistently hard, persuading the guys to take a tea break was a challenge. It is fair to say our garden has never looked so clean and tidy after their clean up operation, well done.

Northern Retrofit stayed in our accommodation when working in Cirencester. They were great guests, respectful of the property and left it clean and tidy. Would happily welcome back when they are next in the area. Apricity Property

Prompt response to my request for an EPC. The visit was arranged within a couple of days and the certificate delivered the following day. I would use them again.

This company stayed at one of our Airbnb's (Leominster). Very tidy group and welcome to stay again.

I recently had the pleasure of using Northern Retrofit to install cavity wall insulation on my detached home. The team were very professional and friendly. The process went well and took about 4 hours. Would have no issue using them again in the future.

Craig worked really hard to get our job completed, working round quite a few obstacles. Queries were answered promptly and the team that completed the work were friendly and efficient.

They stayed at one of our properties in Stoke and they left the place tidy. They were great guests.

They installed insulation at one of my rental properties to increase the EPC to a C rating. Great friendly professional service!

A fantastic, slick and professional service all round. A greta company to use and would defiantly recommend to anyone!

Received a quote in October for internal wall insulation, arranged to have it installed on a date in December, cleared 4 rooms of our house in readiness. They cancelled once due to weather then again following day. After this they did not return any phone calls/email or attempt to rearrange. House was in disarray for three months until we eventually gave up and found someone else to complete the work.

Installed insulation to cavity walls in four bungalows in a sheltered accommodation complex. The bungalows were clean and tidy after the work and the occupants have noted a big improvement in how well the rooms keep warm.

Very good service

Northern Retrofit have worked to a high standard and have proven to be a reliable and effective installation company. Highly recommend

The team were really responsive, quick and well experienced. They even went above and beyond by agreeing to help me on another loft insulation issue different to my original enquiry. Would recommend

Outstanding service from start to finish. Just installed my Cavity wall insulation, very professional fitting team, Great communication Fair price would recommend without hesitation.

Very happy with the work carried out by Northern Retrofit, my cavity wall insulation was installed professionally by the guys who were polite and friendly and they left the property clean and tidy.

Contacted company regarding a quote for cavity wall insulation. Communication with Craig was excellent and informative, indicating that this work had previously been undertaken. Very happy with his honesty and promptness.

Big thankyou to Northern Retrofit who quickly and efficiently carried out my insulation installation. The two fitters were very polite and left everything tidy and carried out the work in under 2 hours. Thanks James

excellent service, did the loft insulation quick and well

Brilliant job from start to finish. They did everything they said they would when they said. Really knowledgeable and friendly. When laying the Loft insulation, they found a nasty electrical surprise and even managed to deal with it for me. I'd definitely recommend them.

Great service. Efficient and much cheaper than other rivals. I’d recommend them to a friend. The only thing I’d say is though they are responsive when called they were slightly slow to call you with updates re delays etc

Cavity wall insulation, extraction and new insulation completed in one day. Very competent installation team, very knowledgeable about work involved, took care to explain each step, left site very clean.

Loft insulation. Property quickly and expertly surveyed, quotation sent and acceptable. Installation was within a few days and even better than imagined, able to retain old insulation, add a depth of 30cm overall and insulate the previously uninsulated bathroom. The two workmen were quick, polite and very efficient. A job very well done, as evidenced in a video taken.

Excellent service from quote to installation. Highly recommended

The job was done on time and done to a very high standard, the guy who did the job was respectful of our property

Used Northern Retrofit for my cavity wall insulation. Price, survey and installation all went well and all those I dealt with were helpful and friendly.

Cavity Wall & Loft insulation. Pleasant competent installation team, on time & work completed in time. Would recommend this company to anyone requiring building insulation work.

Have completed some training for staff today on work at height and harness training and they were veryinterested and asked lots of questions about the work. The best part for myself is my invoice was paid within 5 minutes of submission - wish all clients paid like this

A fabulous local company who used us to deliver face fit testing. Great communication and a pleasure to deal with. We hope to work with you again in the future :)

Great service, highly recommended... The team at Northern Retrofit were excellent from start to finish, installing internal wall insulation, underfloor insulation, and topping up the loft insulation. The straightforward advice and guidance has helped me have a warmer home, I hardly use the heating now...