Pompey Plumb Ltd
4.9(60)St Jude, PortsmouthGet directions




About
Pompey Plumb Ltd are plumbers based in St Jude, Portsmouth, covering Portsmouth & Southsea, Cosham, Havant, Waterlooville and Portchester. Their services include general plumbing, outside tap installation, bathroom fixtures, central heating and emergency plumbing.
Customers consistently value their quick, reliable response, friendly and professional service, clear pricing, tidy workmanship and helpful advice. Emergency call-outs and smaller jobs are handled efficiently and with minimal fuss.
Services
Outside tap installation
Emergency plumber
General plumbing
Bathroom fixtures
Central heating
Reviews
4.9
Pompey Plumb Ltd is often praised for a quick, reliable response to plumbing problems, from leaks, blocked and broken toilets to taps, showers, boilers, radiators and outside taps. Customers describe Matt as friendly, professional and helpful, with clear, reasonable pricing, tidy workmanship and useful advice, while emergency call-outs and smaller jobs are commonly handled efficiently and with minimal fuss.
Summarised with AI
A really excellent service from Matt, recommended highly, very responsive, very sympathetic, and very helpful
I was recommended to Pompey Plumb by a friend. The website is fantastic. I was even able to book a next day appointment online. This was to fix a leak in my upstairs bathroom. Matt arrived, as promised, at the exact booked time. He fixed the issue immediately. He was polite, tidy, professional and competitively priced. I was very impressed by his service, and will now use him for all my plumbing work. I highly recommend. His website and booking for appointment on line is so easy. Highly rate this company.
Have used Matt - Pompey Plumbing for our rental portfolio over the past few years. Always professional, punctual, super helpful, sorts the problems and gives us good advice on preventative measures going forward.
We had a dispute about charging for 1.5 hours when by my estimates/ring door bell evidence the job rounded up took an hour. Stated that even if a job is a few minutes over he rounds up by half an hour, which i feel is harsh. So if you are booking keep in mind that parking/loading van etc is charged. I did write a more aggressive review because we fell out. In the end he reached out to me and we discussed the matter in a civil manner. The job was otherwise satisfactory.
Pompey Plumb fixed a leak from my boiler within a couple of hours of my phone call. Very straight and honest with me and very reasonably priced, fitted a new valve inside the boiler in limited space which made it a more awkward job than it may have been elsewhere and did a great job. Will definitely use Pompey Plumb again.
Rang this chap when in trouble, he talked me through turning off the in-road stopcock allowing me to fix the in-house leak and didnt want paying.Good fellow.
Matt, came to help in our of need
We booked in an appointment to have some work done on whatsapp after not getting any response on email. We agreed an appointment, come the day, we were told that this wasn't booked in, and it will now be 1 week later. We have sent several chases on mgs since mid November to get something arranged. I appreciate it's a busy time for plumbers and if an apology had been given, I'd be more forgiving, but alluding that it was our fault, as we didn't receive a confirmation of the date we agreed (something we didnt know we needed,as we had already agreed on pompey plumb whatsapp business account) isn't the kind of service I expect from a self employed local business
Really grateful to Matthew who sorted a leak under the sink today, he was friendly and resolved the issue super quickly. I will definitely be recommending to friends and family in the area!
Excellent service. Good communication. Helpful, polite. Reasonable charge. Very happy. Would definitely use again.
Used Matt for years well earned 5 stars reasonable price great customer service willing to go the extra to help highly recommended
Have employed Matt on a few occasions previously. Not sure what has happened to him, possibly business in trouble, but i wont be using again and i advise anyone else against using as well. Booked in to fit two showers in my rental property - upon completion I asked for a guarantee which he flatly refused. Instead demanding money be paid within 24 hours of the job being completed. Tried to appease his unreasonable and aggressive attitude but instead he just escalated - contacting an elderly tenant in the house saying that he would come down and rip the showers out and turning all water off. The next day even turning up and hanging around outside so I had to report to the Police. Based on his messages I would say he has a chip on his shoulder over anyone he deems more successful than him - AVOID.
Yet another 5 star review and well deserved, yes these 5 star reviews are real. I live on the Isle of Wight and needed a plumber urgently while I was cat/house sitting for my daughter and son-in-law, Matt did not disappoint. He understood the problem, educated me on what needed to be done and then came back, going out of his way a few days later to fit a new tap, as a surprise homecoming for them. Kind, attentive with transparent hourly/booking fee then 1/2 hourly rate. He is well worth a call as he prefers smaller jobs to larger ones, so you could be as fortunate as I was. Will definitely use again and recommended to my Southsea family. Thank so much Matt, it’s tradesmen like you that make the difference…
Great service and doesn’t rip you off, used him twice now and really reliable. Great service!!!
Very happy with the job. Matt was really great he fixed both the toilets, it was done quicker than expected and at a good price. We would definitely recommend Pompey Plumbing. Lee and Kirstie
Called and got an appointment the next day, and Matt was quick to sort my awkward bath tap. Friendly, reliable service and reasonable, transparent prices. I now know who to call when I next have a plumbing issue!
Matt helped us out with some work in our flat. He replaced our leaking mixer tap in the kitchen which had previously been installed incorrectly. 5* would recommend.
Refreshing to have an honest, professional trademan. Highly recommend
Matt did a good job fixing a leaking bath, with the minimum of fuss, for a good price. He was available for an appointment within a few days of the original request. I would recommend him without hesitation and will definitely use him again.
Sent message on a Sunday afternoon. Visited on Monday morning as promised and resolved leak which was under panelling running between bath and toilet. Also was an issue with the silicone which was resolved. Priced as promised with reasonable cost for items purchased outlined in terms and conditions. Honest, professional, down to earth vibe. Recommend.
Fixed our broken toilet, really professional and would thoroughly recommend, thank you for great service
Matt is an excellent plumber, he assesses a problem and deals with it efficiently, does not immediately replace an item if not necessary. He cleans up afterwards and charges an honest price. Highly recommended.
Excellent service fast and friendly would highly recommend
Brilliant service from Matt of Pompey Plumb. Fixed the problem efficiently and effectively ... and even levelled my washing machine for me! Would recommend!
Whole toilet was leaking with water and also blocked.He turned up and sorted the whole thing within 1 hour ! Was so impressed !
Quick and efficient in fixing issue. Would recommend
This is the second time Matt has undertaken a plumbing job for me. He carried out the work quickly and efficiently. I was impressed as ever by his professionalism and confidence. I would recommend him unreservedly.
Very efficient, professional and friendly. We had an emergency and the plumber was here within 30 minutes of calling. The issue was fixed quickly for a reasonable price.
I had an emergency on a Sunday evening with a serious leak in my toilet waste pipe. Matt was immediately available via phone call, and gave me pricing information up front. He arrived within half an hour and resolved the issue straight away. Matt was friendly, reliable and explained what the issue had been and how he had fixed it. Would definitely recommend Pompey Plumb for emergency plumbing services.
Matt has quickly sorted the issue with a reasonable price for a Saturday morning. Trustworthy guy and would recommend his services
Matt arrived on time and successfully found and fixed a leak with our toilet with minimal fuss. Would recommend.
Matt was really efficient and got the job done perfectly 👌
Fantastic work by lovely man Highly recommended
Excellent service from Matt, he was highly responsive and courteous. Completed the repairs to a high standard and left everything cleand tidy. Highly recommended, will use again so any other plumbing issues.
Highly recommend .Very quick response and sorted my leak.
Great Service!! Friendly, Fast and Professional. Had a really bad leak that exploded from under the sink just before I had to leave for work. Called the Plumer out, and he was there within half an hour. He fixed the leak and sorted out what caused it, and in the end from first calling him to the job being finished only took 1 hour. Couldn't have asked for anymore. :)
I needed a new shower mixer unit fitting. Matt came within 24 hours and fitted it within the time specified. He discovered the previous plumber had not secured the previous unit to the wall and rectified that. No call out fee and a very reasonable hourly rate. I shall certainly know where to go for future small plumbing jobs.
Found my bathroom leaking through to my kitchen. Was let down by one plumbing company late in the day. Called Matt and he was here within a couple of hours. Diagnosed and fixed issue within an hour. Nice guy, fair price. Would recommend.
Would recommend Pompey Plumb and definitely use the service again. Friendly, efficient and value for money.
Excellent service, managed to get a quote by phone on Wenesday to come out on Friday the same week on a bank holiday weekend! Work was done professionally and tidy, very friendly and helpfull. Price was as agreed and well within the estimate passed on the phone. Best value for money I could find for a faultless install without any hidden costs. Will use again and highly recommend. 5/5
Good. Job done speedily and with no fuss. Thank you.
Great. Turned up quickly and knew what he was doing. Always best to use local people.
I needed a plumber to check for a leak because there was a damp problem, and the damp company wouldn't undertake any work until the problem was resolved. When I contacted Matt, he offered to visit the property and provide me with a free estimate. I found Matt to be very trustworthy, which is difficult to do when you are not present at the property. He did exactly what he said he would do, and I was pleased to see that he did not overcharge me and that he also repaired a leak in the bathroom that I was unaware of. I've already have recommended Matt. Thank you very much.
Matthew answered our emergency call in a courteous and professional manner. He turned up on time and the job was completed in sufficient time! It is refreshing today to come across workmen who are honest and deliver a first-rate job. We’re really pleased and would recommend him to anyone!
Great response, solved the problem with efficiency and friendly. Would recommend
Amazing service from Matt would highly recommend! Job was completed in great time and a very friendly face. Fantastic
I had a leak around the toilet supply valve, and they came round to fix the leak and replaced a short length of pipe including the nearby T junction, all good now.
Reliable, proffessional and friendly. Top quality work for a fair price, great value. Highly recommend.
Excellent service. Very reasonably priced. Courteous friendly and speedy with good knowledge and advice. Would definitely recommend
Matt is a really nice guy and he did a brilliant job of installing our outside tap, completing it within the time estimated, and for a good price. Would definitely recommend
Booked Pompey Plumb ltd (Matt) to install a new radiator we had purchased (work included removal of old radiator and additional pipework to new). Matt was super efficient, precise and left the job spotless....couldn't fault him for his workmanship or attitude..... really nice guy! Would not hesitate to call him again.
Really Good service n Price would use again
Pompey Plumb fitted a new toilet for my dad and tiled the floor, he did an amazing job and was very polite and respectful to my dad. Would absolutely recommend to anyone looking for a bathroom refit.
Great and helpful. Matt managed to respond quickly to my request and fix the external gutter of my house.
Location
St Jude, Portsmouth, PO5 Get directions
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
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