Mended plumbing and heating service

Very prompt and carried out work cleanly. Would recommend to anyone needing a plumber.

Friendly and efficient

Simon was professional, friendly, and completed the work efficiently. I would be happy to recommend his services.

Simon responded to my plea for help with a Saniflo unit in record time, and then solved the problem in under an hour! He was friendly, efficient, competitively priced and his work was impeccable. Thank you Simon!

I found Simon through searching for local plumbers on Google. He came to my flat today and refitted our heated towel rail in the bathroom, installed a new radiator in the bedroom and serviced our boiler. Both myself and my wife are very happy with the work that has been carried out 🙂 Simon is a kind, caring, professional and knowledgeable plumber and we will definitely be using him again for future work.

I have had a new boiler fitted. Simon from MENDED was professional, his work is of a high standard and always informs you exactly what is going on. I would recommend him to family and friends. Sally

Excellent service very reasonably priced. Came out in minutes, explained exactly what was wrong and the fixes he was going to apply. A very professional and pleasant chap

Very helpful and prompt in getting my boiler up and running

Excellent professional service!

Simon from mended plumbing installed a new boiler for me yesterday I am very happy with his work and commitment to his customers . Very friendly and professional always on time and explains everything thoroughly . I will definitely be using him again and would highly recommend

Fixed our boiler quickly and with no fuss . Excellent service, will be using again

After 3 failed attempts to book a plumber to fix a dripping overflow pipe who didn't ghost me, overcharge or take ages to respond I found Simon. He answered quickly, understood exactly what I needed & was very easy to work with booking an appointment. He's polite, efficient, energetic, friendly & extremely helpful & I really liked him. The drip didn't require a new valve in the tank after all,it was a simple issue with a fallen cover pushing the ballcock down. A less honest person could have changed it & charged me anyway but he didn't do that. Instead he explained clearly,put the cover back & helped me with another issue with the waste pipe under the sink instead. He explained everything & was very professional. This is the kind of plumber I was looking for - honest, fair & very knowledgeable so I'm just about to book him again to service the gas fire, boiler & cooker. I thoroughly recommend him. Thanks Simon you were great!

Simon could not have been more helpful in successfully addressing a plumbing issue which had arisen at a tenanted property and went the extra mile in attending at the property within 30 minutes of my making my first ever contact with him!! I was very impressed with his attitude and focus on providing a first rate service. The tenants were also very impressed as well. Very happy to recommend.

Very professional knows his subject well. Thanks

Very reliable service would highly recommend.

Amazing work carried out by Simon and Liam. They were on time and did a full days work. Ran all the pipes for our new bathroom from downstairs to upstairs. Put in the waste pipes for all the suite. Also replaced the old soil pipe. Professional, thorough, tidy team. We wanted to convert a small bedroom into a family bathroom and were able to achieve this with Simon and Liam. They did all the first fix and second fix with no delays. New radiator installed too. Thank you to you both. We finally have our family bathroom.

Simon was a friendly guy, who explains things to you in terms that helps you to understand what's happening with the boiler. He was quick and efficient with a smile! Would highly recommend!

Excellent service went above and beyond… thanks Simon for your professionalism Will definitely be using again

I messaged Simon last weekend about a service on my Gas Boiler we arranged a time and within a few days he completed the service his work was clean and very reasonable. He even programmed my timer for me. Would recommend Simon to anyone you won't be disappointed. Thanks

Came to fit two cookers and install new gas run for cooker. The quality of work was excellent. Simon is very reliable, flexible and accommodating. Highly recommend.

Super fast response and efficient repair to our leaking ballcock in the loft. Very reasonable price, too! Thanks, Simon!

Simon book me in promptly for a boiler service, was friendly and efficient when he came around and gave a fair price for the work.

Boiler and heating system service and repair. Was able to accommodate at short notice. Great service, great communication, neat and tidy and competitive price. Would absolutely recommend.

I was able to book in quickly with Simon to have my boiler checked, he was clear and informative throughout and he left leaving me feeling fully assured that everything is in order. I recommend and will use again

Chatty and friendly, knows his stuff and very quick and efficient at what he does. Called Simon up to come and replace my sink basin, he turned up within 30 minutes of me calling due to it being urgent. Highly recommend

Thanks to Simon for coming over and sorting our boiler problem this morning fitting me in at late notice. Nice and friendly would highly recommend to friends family and anyone reading these reviews ⭐️

Mended pluming and heating Simon came to service my boiler he arrived when he said he would and explained things to me so I understood how to get the best from it will definitely be using him again and his prices were best out there too excellent service

Excellent service. Polite, punctual, responsive, and importantly…Got the boiler working again! Thanks Simon!

Simon is very professional and very thorough with his work

Simon provided a professional service and addressed the boiler issue immediately. I recommend him anyone looking for boiler service or repair .

I contacted Simon through recommendation on Facebook, he came out within the hour and even after 7pm, perfect communication and great service! Highly recommend!

Superb service! Engineer Simon was outstanding and an extremely nice to chat with, found the fault almost immediately & keen to fix asap, took no time at all thanks see you again 👊🙂

Needed my gas oven disconnecting. Simon did a great job. He is quick, efficient, honest, and has good chat.

Great gas engineer, fitted a combi boiler for me, moved it from downstairs to upstairs, fast, efficient, was tidy and left everything how it was before he started. Would definitely recommend, fast, effective and friendly.

Was decorating my sitting room Saturday and all of a sudden noticed a little leak, called Simon up and he was brilliant, arrived within the hour and talked me though everything he was doing. Definitely be getting him again for any plumbing services I may need and 100% recommend to others

Fantastic service! Highly recommended :)

Simon came and removed a gas fire and back boiler and capped off the gas supply for a good price. He also serviced the boiler. Arrived when he said and gave other advice on an issue. Friendly and reliable. Tnx Simon

Simon was diligent and hardworking, he helped us out with an issue with our boiler. He came back early one morning to work on the boiler and was reasonably priced. Thank you!

Very lucky to have found Simon. When an older relative had no working shower, he visited in less than two hours of us ringing him on a Friday night to diagnose the problem, and by lunchtime the next day had purchased and fitted a new shower unit. Very caring and professional, great communication, and very reasonably priced too. Thank you so much Simon for a great service, we will be recommending you to everyone!

Simon answered quickly and was able to come round very quickly the same day, fixed our leak, and affordable and professional.

Accessible, friendly service. Responded rapidly and got the water running again. Would recommend

Cracking bloke top lad great chatty bloke quick and efficient with his job

Absolutely fantastic service - we couldn’t be happier with how Simon helped us! He was quick to respond to our emergency, friendly and knowledgeable and he even earned the trust of our cat, Winston, which was a big green flag. Simon was attentive and offered support even after his initial visit to diagnose the issue. Would highly recommend and will definitely be using again in the future. Thank you!

Simon came out today to fit our new towel rail in our bathroom. Very professional job from start to finish. Clean and tidy work. Would highly recommend.

Simon was a Gem. Professional and knows his stuff. Polite and delightful to have in our home. Will have him over again in a heart beat, oh did I say cost effective too.

Simon from Mended Plumbing and Heating Services was absolutely excellent from start to finish. Professional, flexible, and genuinely honest, everything you want in a tradesperson. His technical knowledge really stood out, and he approached the job with confidence and attention to detail. The work was completed to a superb standard, and he made the whole process smooth and stress-free. I wouldn’t hesitate to use his services again and would highly recommend him to anyone looking for reliable and skilled plumbing and heating work.

Simon has been fantastic in helping us bring our property to a compliant standard!

Knowledgeable, reliable, good communication and a great bloke. Wouldn’t hesitate to recommend!

Great service friendly and professional definitely recommend

Came out quickly in the evening to get my heating and hot water back on. Couldn’t recommend enough, friendly and honest.

Great job replacing kitchen tap at short notice. Fast, professional service. Highly recommended.

Very quick efficient and easy to communicate about the job

Simon came highly recommended to us and did not disappoint. He fixed our shower pump and heating quickly and professionally, and was able to book us in at short notice. Great service – would highly recommend!

I would like to recommend Simon from Mended. He arrived on time, did a thorough boiler service, was friendly , polite and professional. I will use him for all my plumbing and heating needs in future. Thank you Simon! Teresa Candler

Simon was recommended to me from positive experiences from a family member. Simon was able to easily diagnose my plumbing issue from a single photo. He very timely came to fix the problem, clearly and concisely explaining the problem and the resolution. As a result I will be much more confident in managing any further issues. Thanks again for a great service.

Great service by Simon. Very knowledgeable and was available in short notice.

Wow - what a service. I called Simon, who happened to be driving nearby, 10 minutes later he turned up and fixed the toilet straight away, as he had the parts in the van. Very satisfied 😀

I called Mended, after reading great reviews here, when in urgent need of repair for a radiator leak and am pleased to add to the testimonies of Simon's responsiveness and professionalism. He was not only prepared to come to assess the job at short notice at the end of the working day, but identified the problem and completed the repair straight away. Simon works very tidily and efficiently, with a friendly and helpful manner, explaining everything as needed. I wouldn't hesitate to recommend Simon and will definitely use Mended again in future.

Very friendly and professional + willing to travel which is nice. Highly recommend.

Simon is very reliable and professional. Always polite, is clean and tidy worker and always calls you back. He often goes above and beyond to help. Keep up the good work Simon Thank you Diane

Fantastic service from Simon. Minor boiler repair, but quoted a good price, appointment wait was only a few days, arrived promptly and sorted the problem and gave us helpful advice on an ageing boiler. First rate experience - thoroughly recommend and would definitely use Simon again.

Simon was absolutely class. He identified the issue and explained it easily for someone who’s no clued up. Couldn’t been any more polite would recommend to everyone

⭐⭐⭐⭐⭐ Outstanding Service – Highly Recommended Huge praise for Simon at Mended Plumbing & Heating following some unbelievable service today. What started as a small but very annoying toilet flush issue was sorted quickly and professionally — but what impressed me just as much was Simon’s response time. He replied to my message almost immediately and was at the house within an hour or so, which is incredibly rare these days. Professional, friendly, knowledgeable and clearly takes real pride in his work. It’s not often you find someone this reliable and easy to deal with. Safe to say there will be plenty more (and much bigger!) jobs coming his way in the future. Absolutely recommend 👍

Excellent service. Simon was very responsive and came round at short notice to replace a split toilet waste pipe, gas cooker removal and to diagnose an issue with our boiler. Simon was friendly, honest and explained everything in a way that was easy to understand. I would not hesitate to call Simon for any future plumbing work. See you next year for our boiler service.

We were extremely pleased with the work carried out by Simon at Mended Plumbing. He was highly professional from start to finish, provided a clear estimate upfront, and stuck to it exactly. He replaced our shower unit and the thermostats on the immersion heater, doing an excellent job on both. We had a few specific requests about how certain things should be done, and he followed them precisely, which we really appreciated. Reliable, skilled, and easy to deal with — I would highly recommend him and would definitely use him again.

Excellent Service Highly recommended thanks Simon

Amazing Service! Simon sorted out some issues we had with our radiators and shower. Smoothly handled process!

Excellent service. Very efficient. Everything was clean and tidy afterwards. Very polite and easy going. Would 100% recommend

Simon did an amazing job, was very professional and great communication. I would recommend him to anyone needing a plumber and I’ll be using him again if needed . All around top bloke .

Simon came out to fix a leaking radiator extremely quickly. Found the fault and was immediately able to repair. Fantastic service and would highly recommend.

Very helpful service. Fixed my broken boiler quickly and was able to do other things for me! Will defo use in tbe future

Simon from mended plumbing and heating was amazing , helpful and excellent in helping with my plumbing problem. Everything was handled smoothly from start to finish. The work was completed quickly and provided excellent customer service. Really appreciated how quick and efficient the work got completed and went above and beyond in helping out with my radiator as well. I’d happily use Simon again and highly recommend him.

Top notch service provided by Simon to sort out my leaking toilets. Courteous, prompt and good customer service.

Simon came to fix a leaking toilet in my new property and was able to free his calendar last minute to fix this issue given the urgency. He arrived at the property on time and was courteous to wear shoe protection, which is a nice touch! Simon was clearly very knowledgeable and friendly and fairly priced for the area and I wouldn’t hesitate to use Mended plumbing again from my experience! Thank you again Simon :)

First rate service from Mended Plumbing and Heating Service. Our boiler would not turn off and Simon diagnosed the issue immediately, and had our boiler fixed in no time. The team were punctual, professional and reasonably priced. Will definitely be using them again.

Got recommended Simon by a family member. Really fast and professional service. Was able to sort out our problem quickly, efficiently and at short notice. Cheers!

Just replaced my underfloor heating pump. Prompt ,excellent service and extremely reasonable pricing too. Now my go to for plumbing and heating services,very impressed.

Simon capped off the supply to a couple of old gas fires we need to replace. He was able to arrive at short notice and carried out the work quickly and efficiently with a friendly and professional attitude. Would have no hesitation in calling on him again or recommending to someone else.

Simon from Mended Plumbing and Heating came out today to repair my boiler and I couldn’t be happier with the service. He carried out thorough checks and clearly explained what the problem was. You can immediately tell he’s an honest and highly professional engineer. Initially, Simon thought the required part wouldn’t be available the same day. He left my home, but within an hour he had managed to source the part locally and returned to complete the repair. That level of effort and commitment is exceptional customer service. I’ve saved his number and will definitely be using him again for my future boiler servicing. Highly recommended.

Simon was prompt, professional and sorted my leak out with no drama for a reasonable price. I would not hesitate to use again or recommend!

absolutely brilliant. very short notice but came immediately. sorted the main issue (leaking radiator) and did a boiler service whilst here. Simon definitely did a better boiler service than anyone previously - not only because he talked us through everything (clearly very knowledgeable) but also because he did things I know no service engineer has done before (pumping up the vessel, taking the boiler apart in more detail, etc). very very pleased and will now be our go-to boiler and plumbing engineer

I can’t recommend Simon highly enough. From the first call, he was responsive, professional and reassuring during what was a very stressful boiler issue. He attended promptly, carried out a thorough inspection, clearly explained the problem, and followed through exactly as promised. The repair was completed efficiently, with great attention to detail. What really stood out was Simon’s communication and professionalism throughout clear, honest, and reliable, which makes all the difference. It’s rare to find tradespeople you can trust and Simon is absolutely one of them. I will definitely be using his services again and would confidently recommend him to anyone needing plumbing or heating work. Thanks so much Simon!😊🙏 Penny.

Simon did a great job installing two vertical radiators for me. He did the job with care, attention to detail and consideration. Left the site tidy and my house toasty. Recommended.

Simon was really professional and respectful of our home, great service and reasonably priced, would use his services again and recommend to others

Simon responded to a post for help on our local facebook community page. Our boiler had a low voltage error message which shut it down completely. He arrived within an hour unfortunately couldn’t fix it but came back the next day to try again. In 3 days he’s been 4 times and did fix the issue which was a fault in a wire in the main fuse box. We can’t thank him enough and he’s coming back to service the boiler next week. Highly recommend

Very respectful kept the place tidy and did an amazing job.

Great Service. Very polite and professional. Will definitely use again. Thank Simon. Regards Daron Hooper

Fantastic service, very professional. Would use Simon’s service again! Did the work quickly and very effectively kept me posted throughout the process. Very happy!

Simon was very friendly and professional, got the job done quickly and efficiently and explained everything clearly. He managed to fit me in very quickly and was very flexible with available appointments. His prices are also very reasonable. I would highly recommend him!

Very impressed. Great service throughout. Simon was responsive, helpful and very professional. Everything was handled smoothly from start to finish. Communication was clear, punctual and professional, and I was kept updated at each stage. The work was completed quickly and to a high standard, and the pricing was transparent with no surprises or fuss. Really appreciated how easy he made the whole process. I’d happily use Simon again and highly recommend him.

Brilliant plumber! Came by on short notice and fixed the problem quickly. Very polite and attentive as well. Highly recommend

Simon did our boiler service for us today and as expected was extremely efficient, tidy and knowledgeable. His passion for the job is clear by his knowledge and his desire to go over and above. Will be spreading the word about his great service.

Simon done a great job, changing our tap in bathroom, as old tap hardly any water coming out, we will definitely have him a again. Very pleased sarah

I had a great experience with the staff. He was professional and friendly.

Simon came at quite short notice and traced our problem to a faulty valve in our boiler system valve replaced and then serviced boiler.Very thorough attention to detail.Would highly recommended for any plumbing or heating jobs Trevor Plumb

Always a top service from Simon. Stuck to the appointment date, no alterations were made. Messaged me the night before to reassure he was coming round the next day. I can always leave Simon to get on with things when he’s at my house. His knowledge and expertise is brilliant, and someone who I can rely on and trust with my boiler. Keep up the good work Simon 😃

Highly recommend Simon. Friendly punctual and reliable. Reasonably priced. Simon completed a boiler service and gas safety check. Would definitely use again.

Simon was fantastic came out to us with short notice on the same day as we called, was really informative and explained everything would highly recommend and very reasonably priced!

Simon recently came to service my boiler and fit a new thermostat. He was able to fit an appointment in for me quickly after I first called him, which was great. He kept me updated as to what time he would arrive and when he was on his way. What I like most about Simon is that he is 100% professional but also friendly and easy to talk to. I also appreciated that he was respectful to my home. HIGHLY recommended! I shall definitely be contacting him for next year’s service. Thanks Simon!

Simon is a total legend. Honestly the most reliable plumber I have met in Colchester. I have a few properties in the area and whenever something goes wrong he is there straight away and sorts it without any drama. He is efficient, friendly and extremely really good at what he does. I 100% recommend his services.

There was a problem with the heating in my house, so I called Simon to come and take a look. He arrived quickly and immediately identified the issue. Simon was very professional, explained everything clearly, and fixed the heating without any trouble. I’m very pleased with his work and grateful for how efficiently he handled the situation. I’m extremely satisfied with the service he provided and would highly recommend him to anyone needing heating repairs.

Simon is so helpful and goes out of his way to help and give advice nothing is too much trouble. I will always use him from now on. So professional

Simon is easily the best gas engineer I have ever hired. I had a problem with my hot water. I initially contacted another company, but the call out was expensive and they wanted a lot of money to fix the problem. We wanted another opinion and I saw Simon’s van, so I decided to give him a call. He came out the next day and diagnosed the problem. Everything was explained to me very well. Simon is very honest. The problem was fixed and Simon charged me half what the other company wanted. I was very grateful for the work Simon did. I highly recommend and I will be contacting him for any other problems I have in the future.

Simon has serviced our boiler for several years without any problems. He’s incredibly professional, friendly and considerate. He’s always punctual and the work is always completed quickly and never leaves a mess. We highly recommend Simon at Mended Plumbing & Heating. Thanks again Simon! 👍🏻

Well done Simon, came round next day, all fixed, reasonable cost. About 6th time I've used him for various jobs.

Really nice man very friendly. Got him in to help sort my parents central heating out which he did very efficiently Totally recommend

Simon has serviced my boiler on two occasions and completed a few other jobs. He is polite punctual quick to respond and a nice guy! Highly recommend

As an electrician I am impressed by Simon's ability to fault find and repair my boiler, his price was fair and he turned up on time

Excellent service, Simon was very quick to respond, sorted problem, very professional and good price. Would thoroughly recommend. Thank you Simon

Simon was very professional and knowledgeable. He serviced my boiler and replaced a faulty pressure valve. I would highly recommend him for any central heating issues.

Simon came out very promptly to fix an issue with a radiator. He spent time to explain clearly everything he was doing and gave advice and guidance on my system which was really appreciated. I would thoroughly recommend Simon and will definitely be using him again for any future jobs and servicing.

Simon was efficient and did a neat job taking care to align radiators exactly. He respected the property, hoovered up any mess afterwards, and left the place clean. Will certainly use him again for future requirements for any property refurbishment. Definitely recommend.

I contacted Simon for an emergency leak at my daughters house. He was able to come out same day in fact within a couple of hours. Fixed the problem. I cannot speak highly enough of how efficient and professional he is. I would have no hesitation in recommending Simon to anyone. I will definately be calling on him should I need plumbing done in future. Thank you Simon

I’ve been a customer of Simon’s for a few years now and I only use him and recommend him to all my friends. He is responsive to messages and calls, always communicates really well, turns up when he says he’ll turn up and that’s all before the actually plumbing work! Simon is a fantastic plumber and a very nice human being too! He’s a solid 5 stars tradesman!!

Had my boiler serviced by Simon excellent customer service and work carried out. Would highly recommend this company to everyone.

Simon was amazing I text messaged him in the evening and he was at my sons house by 7.30 am He quickly sourced the boiler part required and even taught the boys how to work all the settings and turn the boiler off in an emergency because I told him they were a little clueless Awesome service

I had a leak from my bathroom that had slowly started dripping through to my kitchen but could not work out where the leak was coming from as the toilet and shower are boxed in. I contacted Simon who arranged to come the following day(this being a Saturday). He not only located the leak but managed to fix it also. It was my first time using Simon's services and I am so grateful to him. Simon did not have the parts needed on him but went out of his way to get them making sure my toilet leak was fixed before he left. Simon is very polite, professional and took time to explain everything to me. I was extremely stressed with just knowing I had a leak but not where it was coming from and Simon went above and beyond even on a Saturday. He's rates are more than reasonable and I will certainly be recommending him to everyone. Thank you once again Simon.

Recently had my boiler serviced by Simon. Amazing service! Really helpful, knowledgeable and flexible around booking too! Highly recommend!

Simon was absolutely brilliant on his recent visit to fix our heating issue. He spotted the problem straight away and took the time to explain everything he was doing to my partner, which we really appreciated. He’s such a lovely man, friendly, professional, and incredibly helpful. We couldn’t recommend Simon enough, especially as he came to help us at the very last minute. If you need something sorted, he’s your guy! Very happy customers who have working heating again! Thank you

Highly recommend. Simon has just fixed the problem with my boiler. Polite, punctual, explained everything to me. Would not hesitate to call him again if ever needed. Thank you Simon

Simon has just replaced my old, dying boiler with a new and more up to date model. I am very pleased as Simon combined all of the qualities that I value. He was punctual, friendly, professional and highly competent. I will certainly use his services wherever needed in the future and will not hesitate to recommend him to other people I meet.

Brilliant job by Simon. Obviously dedicated and knows the job inside and out. Would recommend his services to anyone.

Amazing service. Friendly and knowledgeable. Would recommend for definite. 5 star service

Simon is our "boiler man" for a while now. He fitted us in his schedule quick. He is professional, quick, done a great job in servicing the boiler and making sure everything is up to date with legal requirements, in the property we live in and the rental ones. I would recommend Simon to everyone who needs boiler servicing. Keep up with the good work.

Simon has done a number of plumbing jobs for us and we wouldn’t have anyone else! Very honest, Quick to respond and reliable and reasonably priced. Highly recommended xx

Just had my boiler serviced by Simon. He was friendly, punctual, professional and offered a great price. We’ll definitely be using Simon again!

Simon is a delightful young man, great service, very tidy and always on time - highly recommended

Simon came to do our boiler service and was brilliant from start to finish. He turned up on time, was really friendly, and explained everything in a way that made sense. The job was done quickly and with no fuss, and he left everything tidy afterwards. It’s great knowing the boiler’s all sorted — we’ll definitely be calling Simon again next time and would happily recommend him to anyone.

Simon is very professional & does a great job at overseeing my boiler & ensuring my central heating/hot water does what I need it to. He is very good at explaining how things work too which is always an added bonus! I'd have no hesitation in recommending his services to anyone & he initially found me when he helpfully answered my cry for help on social media. There was no pressure to use him & his friendly + more importantly knowledgeable response was why I decided to trust him in the first place. Added bonus, he's not out to overcharge you!!

Very knowledgeable, and great service! Highly recommended!

Reliable, professional, reasonable prices and simply great! Highly recommended 😎

Great service, arrived on time & completed the job at the agreed price.

Very efficient and reasonable. Arrived as stated and did a good job of replacing the cistern valve and re-new the silicone sealant in my shower tray.

I want to take a moment to express my gratitude for the exceptional work and service provided by Simon (Mended Plumbing). From our first interaction, Simon was professional and attentive, taking the time to understand my needs and concerns. His expertise in plumbing and heating systems was evident, and he efficiently diagnosed the issue with my boiler. What impressed me the most was Simon's commitment to quality. He not only fixed the problem promptly but also offered valuable advice on maintenance and energy efficiency. His attention to detail and work ethic are truly commendable. I highly recommend Simon to anyone in need of reliable plumbing and heating services. Thank you for your outstanding service, Simon.