The Clean Plumber
4.8(52)Bury St Edmunds • OFTEC




Services
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Radiator installation and replacement
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Power flush
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Burst pipe emergency
Reviews
4.8
I’ve used them for repairs to a shower and to our boiler in the past. I was that impressed with the service provided I’ve now cancelled my longstanding British Gas contract and they now service my boiler. I always find Jason, Sally and Sam incredibly efficient, helpful and friendly.
Next day service, professional, tidy and efficient. Perfect really.
Thanks so much. Amazing service and so fast to sort out our problem with the boiler. Jason was fantastic - lovely, friendly and super knowledgeable. We will definitely use you again 🙂
6 days after I purchased the house, through recommendation The Clean Plumber started - surprisingly it was absolutely so easy!! Although not straightforward due to existing pipework, radiator sitings plus I'd had new carpets throughout! However it transpired into a really delightful experience from initial discussion to replacing all the existing radiators plus fitting an additional one too. I chose The Clean Plumber because they installed and serviced the combi boiler before I bought the house. Great quality, fitting etc fully explained everything. Jason and Sam were amazing (plus Sally in the office is super too) - fantastic workmanship, outstanding quality, neat, tidy, considerate, truly professional and helpful throughout. Totally, without question would recommend, in fact highly recommend The Clean Plumber and would definitely use again. Thank you soooooo much.
Chris recently fitted a new boiler for us , very happy with his service, very tidy work . We will be using him to service the boiler,and for any other plumbing work. Very friendly ,and loves dogs which is fine by us . 😄
Had several issues regarding my plumbing and they were excellent in sorting everything I wanted done very happy to recommend them
We were very pleased with the service received from the advice given all the way to the work being carried out. We had a new shower unit and water softener system fitted. The job was carried out very quickly and in a clean way with very little disruption. We highly recommend them.
Thanks, Clean Plumber, for such prompt and considerate installation of our new boiler.
Amazing service yet again by Jason and Sally. Went above and beyond to fix our boiler and get it working. Great communication and skilled workmanship. Thank you both x Sarah and Jackie
The whole team was outstanding - from booking in a site visit to carrying out the identification of a leak and its repair. We were impressed by the skill shown in identifying the source of the leak and the rapid response time. They really live up to their name: carpets etc in our home were protected and we kept forgetting that plumbers were in the house because they were so clean, quiet and considerate. Outstanding service.
The Clean Plumber team are highly professional and fitted a full brand new gas central heating system, replacing our 1970's microbore leaking piping. Timely and clean and tidy, we could not have asked for a better service. The works took two weeks to complete, including the full vacuuming of the house as they left!
We used The Clean Plumber for a boiler service for our business. The service was exceptional - really helpful, great advice, and nothing seemed too much trouble. The price was extremely reasonable too. All in all a pleasure to deal with.
true professionals, reasonable prices and a plus for nice and competent customer service. I recommend!
My boiler was replaced in 48 hours. Efficient friendly service. Thankyou Jason and Sam 👍👍
We've been using the team at The Clean Plumber for a couple of years now for boiler servicing and occasional plumbing jobs such as changing taps and dealing with minor leaks. They are faultless for timekeeping, quality of service, responsiveness to messages and (most importantly) quality of work. Can't recommend them highly enough.
Booked this company for a boiler service quoted £118 boiler working 100%before service once serviced apparently it needed loads of extras charged over £500 at no point where we contsulted on the extras just emailed the bill with all the extras very unprofessional would not reccomended this company
Good value
Very impressed with both yourself and Jason when booking, keeping us up to date with time of likely arrival and then Jason's very professional and thorough work which kept me awake the following night as I had to keep checking that the boiler was actually working as the noise we had become used to no longer exists 😀 Will certainly be using you again next year
Excellent servic, highly recommended
As it says on the tin. Reliable, efficient and honest.
Very Covid aware priority service good emergency coverage. Excellent work by knowledgeable people. Good value
Would highly recommend this company. Reliable, trustworthy and professional. We've already booked them in again.
We had absolutely amazing service from the Clean Plumber in our hour of need. Jason in his plumbing work and help, plus Sally's responsiveness and communication were fantastic. I cannot recommend them highly enough and have already pointed our friends to them. Will definitely use again.
I was out for a run and caught out by a flood between Thurston and Beyton. Just about to bite the bullet and jump in the ankle deep water when a gent from clean plumber offered me the use of his ladder to get through. Absolute hero, the world would be better with more people like him! If you read this thanks so much! Made my day.
Jason did an amazing job working late to help us with a major leak. We always use the Clean Plumber for our heating, boiler service and any plumbing issues. We will be using them when we redo our bathroom too. Excellent service - above and beyond!
Sally in the office went the extra mile finding an obsolete part for our central heating boiler and Jason turned up the next day to carry out the repair - ever cheerful and efficient. Excellent service.
A vey reliable company. The second time they have done work for us, really appreciate their prompt response and Jason has kept the appointments on time they make. Clean and efficient, as well as servicing our boiler on this occasion Jason provided impartial advice which resolved problems in cost effective Way. I have no hesitation in recommending The Clean Plumber Company.
Professionalism, Punctuality, Quality, Responsiveness, Value. Says it all really.
I cannot praise Jason enough for his professionalism, service and workmanship when installing my new boiler. Thank you
The Clean Plumber recently replaced my old boiler which due to the age and complexity of plumbing was not a straight forward job - they tackled this job in a timely professional manner; Jason was always punctual, professional and polite at all times. Would definitely recommend.
VERY HAPPY CUSTOMER! I gave Jason at The Clean Plumber as call asking if he could install an outside tap in our back garden, but I needed to have hot water capability to give the dog a rinse. He gave me a very fair estimate and an incredibly quick date for install. He arrived at the exact time he said he would and promptly got to work. The job came out perfect and he left the place spotless, even though one of my kids turned on the water and flooded him at one point. We found Jason honest, professional, and very polite. He will be our first choice when we need any work done. Even found out he does Air Source servicing. Looks like I’ll be giving him a call again soon.
Such a fantastic service from this company. It’s always hard to know who to choose when looking for a company who can help with a boiler breakdown and a plumbing issue but please don’t hesitate to make contact with this one. Their response and quality was outstanding and their work was honest and achieved to the highest standard. I can’t thank them enough!
Very professional, very good communication with them. The plumber that came did the job quickly and cleanly. Very impressed. I had a problem with the invoice but they managed to sort it out quickly too. Happy to recommend.
Very helpful
The Clean Plumber company offer an absolutely brilliant service, very quick response and very efficient. Nothing is too much trouble. I would recommend them to everyone!
A very big thank you to all at this company. Within two hours of my telecon my gas boiler was back in service. Thank you in particular to Jason the engineer who attended. Excellent service and I would recommend this company unreservedly .
Great Company. Great service from office to plumbers. So polite, professional and very tidy. We were amazed how quick someone was able to pop round and access what was wrong with our heating and get the ball rolling on how to sort it. The work we had carried out was done so efficiently. All the plumbers I dealt with were able to answer all my questions, great communication. I would highly recommend this company. Review by Lynn Franklin
What a wonderful company, I cannot recommend them highly enough, they went above & beyond for us, our heating was up & running again in no time. Very efficient, hardworking, with great communication. Will definitely use them again for all our plumbing & heating needs.
Very good
Great fast service and excellent quality workmanship
Very good service, on time, polite, friendly stuff from the office to the guys. It cannot get any better than this!
Excellent service, polite plumber and very very efficient!! 🙂 Thank you so much!!! Xxx
Amazing service, came very quickly when I had an emergency, very skilled engineer solved the problem and explained everything to me along the way. First class.
I cannot praise Jason and the The Clean Plumber highly enough for the service I received. They went out of their way to source parts and repair my boiler. Thank you
Needed someone at pretty short notice to replace a shower and replace a couple of broken tiles , but it was no problem they turned up on time did a cracking job, worked quickly and cleanly, you'd never know they'd been there!! Would definitely use them again.
Came to fit a leaky tap to be told it it couldn’t be fixed. Had the tap tightened which only stopped it leaking a little bit. Still charged £70 for the call out fee for not really doing anything. Then got told by another plumber that they should have known these leaks can’t be fixed and they would have known this before call out.
Just wanted to say a big thank you to Paul who helped us with a leaking pipe this morning. It was a tricky job but Paul didn’t give up and kept me informed of my options throughout. He is an asset to your firm!!
Conscientious, honest and reliable. I first came across The Clean Plumber when I had an emergency burst pipe. Since then they have serviced my boiler and more recently installed a new bathroom. Everyone involved has been amazing, kept me informed at every stage and went above and beyond the call of duty - especially Jordan who stayed late on bank holiday Friday to make sure we had a working shower. Can't fault them and would recommend them to anyone. My new bathroom looks amazing! Very happy with the service.
Reliable, friendly and always accommodating. The team at The Clean Plumber have always carried out the work at our property to the highest standards. Even with unplanned emergency work, we could always rely on a member of the team to drop by and offer some interim assistance until repairs could be booked in. Highly recommend.
Area
Areas covered
Suffolk, Cambridgeshire, Essex
Opening times
- Monday7:30 AM – 4:30 PM
- Tuesday7:30 AM – 4:30 PM
- Wednesday7:30 AM – 4:30 PM
- Thursday7:30 AM – 4:30 PM
- Friday7:30 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- OFTEC
- Free quotes
- Domestic work
- Commercial work
- Landlord work
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Also available in Bury St Edmunds
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