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J S S Plumbing and Heating Ltd logo, plumber in Bury St Edmunds

J S S Plumbing and Heating Ltd

4.9(35)Bury St Edmunds  •  OFTEC

Plumbing work

Services

Reviews

4.9

J S S Plumbing and Heating Ltd is praised for friendly, professional and tidy work. Reviewers report quick responses and short-notice visits, including a leaking loo, a gas leak, a broken boiler for a 92 year old customer, a kitchen leak on a Friday evening and a leaking shower. Work described includes boiler servicing and changes, a combi boiler install, a cylinder conversion, a bathroom refit and a full bathroom remodel; reviewers call the workmanship top-notch, exemplary and clean. One reviewer says James explained what he did, flagged a safety concern and took action, and another felt reassured while he kept looking for a boiler fault. One reviewer reports damage caused during a job, calls being blocked and rudeness when contact was finally made.

OP
Oliver P.Sept 2026 · Google

We had been recommended james by family and friends. We booked a routine bolier service and the booking was streamline and accessible on his website in were clients can chose a time and date that suits them. James then made contact to confirm the booking which was reassuring to have this follow up. James carried out our boiler service and was a pleasure to have in our home making us feel in safe hands. He explained everything he did in terms I understood. During our bolier service he highlighted area of immediate safety concerns and took action. We then booked James for a complete bolier change ( we knew this was something on our to do list) and removed our unsafe water tank (it had been fitted by previous owners and was unsafe ) James work was safe and all paperwork was left with ourselves. James qoute was in line with other people we had quoted. Throughout his work at ours over 3 days James just fitted into our busy household. He was polite and friendly. We highly recommend JSS plumbing and heating and look forward to seeing James next year for our boiler service. Thank you James

JC
Julian C.Aug 2026 · Google

Absolutely brilliant service, Response very quickly, Very friendly efficient, Stands for speedy solutions and customer care.

RS
Ryan S.Jun 2026 · Google

Got us out of a hole with a fix at short notice, with quality workmanship. Would highly recommend.

LH
Linda H.May 2026 · Google

James is the best plumber I've ever had do work for me .He goes above and beyond Never lets me down,Does a excellent job ! Can't fault him and can't thank him enough either

MG
Molly G.Dec 2025 · Google

James went out incredibly last minute to help my 92 year old nanny when her boiler broke. It was so important for me to find someone who I felt like I could trust. James worked so hard finding the part that he needed and spent all day fixing it, nanny said she felt comfortable and reassured too. Thank you James, I highly recommend.

Area

Bury St Edmunds, IP32

Opening times

  • Monday9:00 AM – 5:00 PM
  • Tuesday9:00 AM – 5:00 PM
  • Wednesday9:00 AM – 5:00 PM
  • Thursday9:00 AM – 5:00 PM
  • Friday9:00 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed

Additional information

  • Gas engineer
  • OFTEC
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