J S S Plumbing and Heating Ltd
4.9(35)Bury St Edmunds • OFTEC




Services
- Request quote
- Request quote
- Request quote
Power flush
- Request quote
Unvented cylinder servicing
Reviews
4.9
J S S Plumbing and Heating Ltd is praised for friendly, professional and tidy work. Reviewers report quick responses and short-notice visits, including a leaking loo, a gas leak, a broken boiler for a 92 year old customer, a kitchen leak on a Friday evening and a leaking shower. Work described includes boiler servicing and changes, a combi boiler install, a cylinder conversion, a bathroom refit and a full bathroom remodel; reviewers call the workmanship top-notch, exemplary and clean. One reviewer says James explained what he did, flagged a safety concern and took action, and another felt reassured while he kept looking for a boiler fault. One reviewer reports damage caused during a job, calls being blocked and rudeness when contact was finally made.
We had been recommended james by family and friends. We booked a routine bolier service and the booking was streamline and accessible on his website in were clients can chose a time and date that suits them. James then made contact to confirm the booking which was reassuring to have this follow up. James carried out our boiler service and was a pleasure to have in our home making us feel in safe hands. He explained everything he did in terms I understood. During our bolier service he highlighted area of immediate safety concerns and took action. We then booked James for a complete bolier change ( we knew this was something on our to do list) and removed our unsafe water tank (it had been fitted by previous owners and was unsafe ) James work was safe and all paperwork was left with ourselves. James qoute was in line with other people we had quoted. Throughout his work at ours over 3 days James just fitted into our busy household. He was polite and friendly. We highly recommend JSS plumbing and heating and look forward to seeing James next year for our boiler service. Thank you James
Absolutely brilliant service, Response very quickly, Very friendly efficient, Stands for speedy solutions and customer care.
Got us out of a hole with a fix at short notice, with quality workmanship. Would highly recommend.
James is the best plumber I've ever had do work for me .He goes above and beyond Never lets me down,Does a excellent job ! Can't fault him and can't thank him enough either
James went out incredibly last minute to help my 92 year old nanny when her boiler broke. It was so important for me to find someone who I felt like I could trust. James worked so hard finding the part that he needed and spent all day fixing it, nanny said she felt comfortable and reassured too. Thank you James, I highly recommend.
Great service. Came round at extremely short notice to check for a leak . Will definitely call again if needed.
I had a couple of related jobs in the kitchen (fix a dodgy valve for a dishwasher and install a water filter under the sink). James was fantastic. He called in advance and was able to come sooner which worked even better for me. He did the work to a great standard and he came in spot on his quote. He also answered my unrelated questions asking about advice for the bathroom. Would definitely recommend and I will be back in contact if we need any further work in the future. Thanks again!
James just completed an unvented cylinder install as a conversion from vented and with relocation of the cylinder. I'm not often impressed by tradesmen's workmanship, but the quality of James's work is top-notch. Not only that, he was very tidy and a nice chap to boot. Good plumbing/heating engineers like this are hard to find. Thanks James!
Would definitely recommend JSS. James visited us promptly, on time and sorted the issue with the central heating quickly and efficiently. Thank you, we have heating again !
We have used James from JSS to service our boiler every year since he fitted it for us . We have had no issues since installation with the boiler or heating system . James is always hard working . He gets the job done efficiently and flawlessly. Thank you again James
James and Sam came and installed a new combi boiler for us We were very impressed with the standard of work Very tidy Very polite We would recommend them to everyone Thank you so much lads Marina and Paul
I've used James for years. Always found him professional, reliable and punctual, not to mention reasonably priced. I have absolutely no hesitation in recommending his services.
We couldn't recommend JSS Plumbing and Heating enough. Quick to respond and a friendly and professional service. We've used them for a range of issues (bathroom leak, dishwasher and heating problems) and they've always been resolved. Competitive prices too. Happy customer.
Caused damage while doing the job, blocked our calls and then was extremely rude when I eventually spoke to him.
James, answered the phone very promptly and politely. Came round the same day to investigtate a historic leak. Very professional and knowledgeable. Would 100% recommend James and JSS and will be using them in the future.
Called JSS to fix my leaking shower. James identified the problem immediately and fixed the leak. I'm so grateful for his help, can't thank him enough .Great friendly, professional service.Highly recommend.
Very very impressed with the service I received. My call was returned promptly, I was visited shortly after and all my problems were resolved quickly and efficiently and I also feel they were amazing value for money. I had been let down by other plumbers and told my job was a big job and yet it was all resolved in an hour or so! Definitely my go to plumber from now on and would most definitely recommend. Thank you JSS Plumbing & Heating!
Superb, quick and very friendly service. Very professional and the apprentice was extremely polite and looked like he was learning from the best. Thank you for sorting our problem when we know how busy you are! Would not hesitate to recommend or use again.
We chose JSS plumbing through recommendations and we were not disappointed. James, Sam & Stephen from the start were collaborative and came out a couple of times to get the planning right and they had the willingness to achieve our ideas for a complete bathroom remodel. They turned up when they said and cleaned up as they left everyday. We paid a deposit, midway payment at certain completed stages and a final payment when signed off. An excellent team of professionals and we can’t recommend them highly enough.
James sorted some dodgy pipework at my Mum's house, he was friendly, professional and did a fantastic job, highly recommended!
James was fab - we 100% recommend! He came out on three separate occasions as soon as possible to try and fit the job in and get replacement parts for our boiler. He persevered until he found the problem and really made us feel reassured that he was invested to get it sorted when we were without heating. Such a lovely guy too, who was happy to chat and is completely honest and upfront about his very competitive prices. Thank you so much! We would love to use you again if we need to in the future!
James is a very polite gentleman He came out to fix our heating on a Saturday He was so committed to getting our heating working We would recommend him to everyone So glad we found James
James was happy to help when we had a leaking radiator. Reliable, friendly and very fairly priced.
James from JSS changed a personal commitment to come and fix a leak in my kitchen on a Friday evening. He took out a cupboard, hunted down the problem and fixed it quickly and expertly. We were in a bind and others would have taken advantage. Really pleasant chap, very reasonable rates and would 100% use again.
Spectacular service, great value. Polite, clean, professional
Absolutely amazing service. Came out at super fast as soon as he had seen our message. Top service, would highly recommend. We would definitely recommend and use JSS Plumbing and Heating again.
Very professional, and friendly service. James quickly came to sort out an emergency fix and has been back for other work since. Went above and beyond and I would highly recommend jss plumbing
James came to my rescue with a complete bathroom refit after the previous guy I was using disappeared half way through. James and his team came in and completed the job and the work is exemplary. Will definitely be using JSS Plumbing and Heating for ever now. Cannot recommend them highly enough.
James did a fantastic job. Efficient and professional. Thank you James and your team! You will be our first call if we need a plumber/heating engineer again!!
James is a professional tradesman, who clearly knows a lot about plumbing and heating systems. I needed my central heating pump replaced. He was very responsive throughout the process, he did a very clean job and gave me a few tips about how to keep our system running. I will use his services again. Thank you
James is really top notch and a pleasure to have in our home. He made us feel at ease and carried out his work in a clean efficient professional manner. He conducted himself in a way that a young man should - very respectful of our property . He really does go the extra mile and in my opinion is probably the best tradesman I have ever used. His pricing is also such good value / less than half the price of British Gas and I am definitely always going to call the n James fof all my gas and plumbing jobs in the future, 10 out of 10 James . Credit where credit is due.
We’ve worked with James on a number of projects over the years and more recently have had him work in our own homes doing everything from bathroom installations to boiler services. He really is a lovely chap - friendly, reliable, trustworthy and his work is second to none whilst still offering very competitive rates. Can’t recommend highly enough!
No hesitation in giving this guy 5 stars. James is a hard working friendly guy who got us out of a fix at short notice and now he is our go to for all plumbing and heating issues. We noticed the smell of gas before Christmas and we called out the emergency services who capped off the gas supply. We then really struggled to find a reliable person or company to come out and find where the leak was coming from. James fills you with confidence with his knowledge and skills and soon discovered the leak and resolved the problem for us. Since then he has serviced our boiler and charges reasonably for his time. I highly recommend.
We rang James on Friday as the water meter was whizzing round with no apparent water usage and the stop cock was stuck. He came on Monday and identified a leaking loo which he repaired there and then. His bill was very reasonable. He is a very personable guy and an efficient worker who provides a first class service. We would have no hesitation in recommending James to any other potential customer.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Gas engineer
- OFTEC
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Also available in Bury St Edmunds
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