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Gaswise Plumbing and Heating logo, plumber in Banbury

Gaswise Plumbing and Heating

Availability
Emergency call-outs

4.8(284)Banbury  •  OFTEC

Plumbing work

Services

Reviews

4.8

Gaswise Plumbing and Heating is widely praised for polite, friendly and professional service, and reviewers often describe engineers as clean and tidy, reliable and trustworthy. Jake is repeatedly singled out as helpful and thorough, and Olivia is also named for her helpful manner, though staff names are often given where several reviewers mention them. The firm is reported to handle boiler servicing and repairs, emergency call-outs, plumbing work and bathroom or boiler installations, with several customers saying they would use it again. A recurring complaint is unexpected bills and hidden costs, and one reviewer also reported an inaccurate pipe survey with a marked location around 1.73m from the actual pipe. Another reviewer said a boiler repair required three visits and cost £700 in total and left the boiler still faulty, one said a bathroom diagnosis was wrong and the invoice disputed, and one said the firm refused to service a boiler because of its position.

MH
Martin H.Nov 2026 · Google

I had my gas boiler and fire serviced today. The service engineer Jake was outstanding. He was extremely professional in every aspect of his work. He was very thorough, knowledgeable and detailed in his work. He is a credit to Gaswise. Many thanks Jake for your work today.

KM
Katherine M.Nov 2026 · Google

Please be careful when using this company - what is explained to you on the phone and what they later charge you is very different. I would recommend you save the headache and go elsewhere.

JS
Joseph S.Oct 2026 · Google

Paid £140 for a pipe survey to locate a waste pipe under my garage. I was informed the survey would be extremely accurate. But the marked location was 1.73m from the actual location resulting in me needing to dig up nearly the full width of my garage. It would have been quicker (and cheaper) had I not hired this company and dug where I thought. I would not recommend this company for any pipe survey or location works as their equipment is unreliable or capability lacking. Contacted this company to find a resolution by way of refund but was assured that they are happy with a 2m inaccuracy.

NM
Norma M.Oct 2026 · Google

Excellent service.

SC
Stewart C.Oct 2026 · Google

The engineer turned up early which was good for me. He was polite and explained everything that he was doing in English. All sorted for another year.

Area

Banbury, OX16

Areas covered

Warwickshire, Brackley, Chipping Norton, Daventry, Stratford-upon-Avon, Towcester, Warwick, Banbury, Bicester, Buckingham

Opening times

  • Monday8:00 AM – 5:00 PM
  • Tuesday8:00 AM – 5:00 PM
  • Wednesday8:00 AM – 5:00 PM
  • Thursday8:00 AM – 5:00 PM
  • Friday8:00 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed

Additional information

  • Gas engineer
  • OFTEC
  • Emergency call-outs
  • Domestic work
  • Commercial work
  • Landlord work
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