Biotech Heating Services Ltd

proper gentleman and very honest. definitely recommend

Absolutely fantastic, kind, wonderful and professional! Brilliant customer service on the phone, walking me through what to check, and super fast service coming over and having a look with me. 100% recommend.

Wayne came at short notice to fix our overflowing loo. Biotech also do our annual boiler service and any repairs if needed. Very reliable and a cost effective service.

Wonderful professional and courteous manner, which is sadly often lacking in these times. As it turned out we didn’t need work doing but based on our good friends’ high recommendation and how super Wayne was with me when I first called I definitely would not hesitate to call them again for help.

I can highly recommend this company for all plumbing jobs in the home. They are efficient, reliable and always friendly. They offer trustworthy advice on the most economic equipment to invest in. I’m hugely grateful for their service and quick response to my plumbing issues. Tina Hemphill

Cannot fault Biotech. They came out quickly (I'd already been let down by another plumber) - assessed the job, were honest about the possible outcome/cost - then when the job turned out to be easy - offered a reimbursement without being prompted. And they cleaned up afterwards! Highly recommend.

I honestly can not recommend enough. From start to finish I’ve experienced wonderful customer service. A brilliant job done. Wayne and team are true professionals. Thank you.

Honest, reliable and efficient - they were a fraction of the price quoted by others. Thye quickly identified the issue and advised that work that the other company said needed doing was not needed at all

Great services quick and efficient. Would definately use again. Thank you!

I had a problem with a leaking bath and . Wayne, the engineer, came out quickly and fixed the issue straight away. He was very professional, friendly, and efficient throughout. I’m really pleased with the service and would highly recommend them to anyone needing plumbing or heating repairs

I can't speak highly enough of Biotech. They went out of their way to help me yesterday when my heating broke down. They came out so quickly and my heating mended. My circumstances at home are quite challenging and they understood. Thank you the two Wayne's and the owner.

Great Service responded quickly even though it was a Bank Holiday, Wayne diagnosed the issue and the next day it was all fixed , super professional and an absolute Godsend, highly recommend!!

Wayne, l want to say a super thanks to you. My boiler was not suppling heating or hot water and it was a Sunday morning to go to church and you picked the phone to give me instructions on what to do. No trade person will do that without first charging you for the call. God bless you Wayne and thanks to your team.

We had an unexpected issue with our boiler late at night, and despite the hour, Wayne was incredibly patient, supportive, and ready to help. He took our call, calmly talked us through the steps, and ensured we were able to get both heating and hot water restored that same night. His professionalism and kindness truly made a stressful situation so much easier. Thank you, Wayne — your dedication and exceptional customer care are deeply appreciated.

I cannot thank this man enough. His company connected me with him even though it was late and with his extensive knowledge he helped me to get my boiler up and running again. He was very helpful, kind and patient with me and went above and beyond to get my issue fixed quickly. I think I have found a boiler specialist for life now. Thank you so much once again!

5 stars, perfect service from John

Biotech Heating Services Limited provided excellent service from start to finish! The team was professional, efficient, and very knowledgeable. They quickly diagnosed and fixed the issue with my heating system. Highly recommend them for reliable and quality heating services

Biotech stopped a leak in my bathroom, which was coming through my kitchen ceiling. This leak was caused by another company, who had allegedly fixed the problem. The Biotech engineer was at my home within the hour and everything was sorted. My bathroom floor and kitchen ceiling are now drying out beautifully. Thank you so much.

the service was fantastic and professional,l recommend this company excellent

I would definitely use his services again and I've already reccomended him to friends.. He's punctual, professional and very informative about the work he's doing. He dealt with an issue at my partner's home, and due to this she hasn't experienced any further problems.

I have used Biotech Heating for various heating and plumbing jobs; they have been excellent and delivered professionally with very fast turnaround times.

Amazing service. Highly recommend. Phoned and Wayne from biotech heating and plumbing was here in 10 mins. Very friendly and helpful. Problem sorted. Ten out of ten.

Biotechs customer service has been absolutely terrible. I booked in for an appointment and was given a date, a technician never arrived so I had to rebook. They made multiple errors on the invoices and certificates regarding names and address which I had to keep flagging The price from what was originally quoted has since increased despite me checking the price. And finally I have just queried the extra cost only to have Wayne call me and be really patronising and aggressive. Totally unprofessional. I would never recommend biotech and would not feel safe having him in my home

I found Biotech online and was prompted to use them on account of the great reviews. I was very impressed with the knowledge and professionalism of Wayne and his team. I felt they really cared about fixing the problem and I would definitely recommend them to anyone who needs a professional and caring company.

We’ve used Biotech twice now—once for an emergency call-out and another time for an issue with our shower—and both experiences have been absolutely outstanding. During the emergency, they came out the very next day and had everything resolved within the hour, which was such a relief. For our shower problem, they were just as efficient, friendly, and thorough. What really stands out about Biotech is not just the quality of their work, but also the way they approach it. It’s clear they’re passionate about what they do. They take the time to explain the issues, walk you through the solutions, and give you knowledge that helps you better understand your own home systems. That kind of professionalism and care makes such a difference. It’s rare to find a company that combines speed, reliability, and genuine customer service so well. We feel really confident knowing we have someone we can trust for both urgent repairs and regular jobs. We’ll definitely be using Biotech again in the future and highly recommend them to anyone looking for a reliable and knowledgeable team!

We had a boiler issue and Wayne from Biotech Heating Services Limited came to the rescue. He was friendly, professional, and incredibly knowledgeable. Most importantly, he was patient and kind throughout, taking the time to explain everything clearly. He quickly diagnosed the problem and had everything up and running in no time. Outstanding service – we wouldn’t hesitate to recommend Wayne to anyone needing engineering help!

Excellent response time. Great communication and resolved our issue on the first visit. Would highly recommend.

Wayne is always reliable and honest, does a thorough job and will go out of his way to find solutions to any problem. Biotech are by far the best company I've used for boiler repair and plumbing. Use them and you will not be disappointed!

Excellent service from Wayne and his team on a boiler replacement. Quick and efficient process from beginning to end and did a great job. Highly recommended!

Wayne was fantastic!!!! He was responsive and knowledgable. Would highly recommend using him. By far better than many other service providers.

The best gas engineer in the area. Quick, reliable service and reasonable price. I have always used Biotech for number if years now and will highly recommend them to everyone one. Thank you

I am so grateful for their help! My boiler wasn’t working (no heating or hot water) I called them to book in for it to be fixed. When I explained the problems to the engineer he said it sounded like an easy fix, which it was! I’m not the best with things like this but he was happy to talk me through all the steps, and ask as many questions as I needed to fix it myself so I didn’t need to pay for a call out. Honestly the best service! Thank you thank you thank you!!

The engineer did an excellent work.

The work that the plummer did was excellent. They came out promptly and completed the in good time.

Very professional excellent service 5 out of 5

Wayne from Biotech Heating was called in for an emergency repair for our underfloor heating system. Furthermore, we had on-going issues with our Vaillant boiler that British Gas engineers couldn’t figure out for almost 3 months. Wayne and his colleague came in did a thorough investigation and was able to fix it in one go. On that day and going forward we have hot water and heating continuously. Due to Wayne’s extensive knowledge and experience we were able to get back some compensation from British Gas for excess invoices we were charged due to their inexperience. Would definitely recommend to anyone to be free from hassle and they even offer service contracts which we have signed up for already after immediately cancelling the British Gas contract. Thanks again for your service.

Biotech recently fitted a new boiler to my home , The Biotech team were superb! They couldn’t be more helpful with recommendations and the service was spot on , Would highly recommend to anyone! 5 Star

Wayne and the team provide a faultless service, the experience that Wayne has really shows through. Made me feel comfortable without sugar coating and nice to enjoy a service from an honourable gentleman and the price is the best value for money you can get for the anazing quality of work provided. Highly recommended and no need to look anywhere else in the Oxfordshire area Thanks again Biotech Heating Services!

The phone operator was lovely, helpful and sympathetic. Wayne was extremely patient, pleasant and so efficient. I sent a photograph of the boiler and he talked me through the issue over the phone, which was soon sorted. Highly recommended on that basis.

Biotech answered their phone at 830am on a Sunday. Wayne was so helpful, he understood what the problem was immediately and how it could be resolved. We sent a few pictures and the hot water and heating is back on within the hour. Super fast, super helpful. Will definitely be coming back.

We recently had our boilers changed by the Biotech team. They were quick to respond and professional throughout the process. Highly recommend.

I changed my boiler with the help of this company, everything was excellent from the beginning to the end. They are ready for any situation,fast, clean and very friendly 👌. Highly recommend from my experience with them!

I provide a service to patients in the NHS supporting patients with social problems. I came accross Wayne at Biotech heating who has helped greatly with one of my patients. He was very helpful and supportive to my patient who is struggling to get work done in her home. Wayne and Adam has helped this patient to be living more comfortable in her home. We are truly grateful for your service they provide her. Very reliable. A.P

Our pump broke down on the 23rd December, but Biotech were able to source the part and send an engineer the very same day. The service was quick, efficient and the engineer was a really nice guy. Definitely recommend, and saved Christmas for us!

The Biotech team did a fantastic job flushing my radiators and replacing a failing pump. The heating is now working better than ever and consistent across the home.

Brilliant service, called and had help within the hour to sort my heating out.friendly and very helpful. Definitely use this company again

Excellent company, attentive and responsive. Reliable, trustworthy and work is always guaranteed. Highly recommend biotech for your boiler servicing, repairs and plumbing requirements. Thank you.

Wayne was incredibly efficient at diagnosing our heating fault and attended a few days later to carry out a repair. His Team (Adam and Paul) were absolutely wonderful! Arriving at 9am on the dot they cracked straight on and were so professional and impeccably tidy. Our heating now works perfectly and it was lovely to receive a follow up call a few days later to make sure everything was still okay. Since moving into our home we have had a few issues with our CH and can honestly say Biotech have been the first engineers to attend and quickly understand our system. We will definitely go straight to them if in need of help again. Thank you.

Quickly responded and an excellent job done on my old hot water cylinder to get it working again. Would highly recommend!

Great work fixing our heating. Happy to have a hot bath after weeks of cold water!

Wayne Jones was recommended by a good friend of mine, very professional and friendly, I highly recommend this company Cheers wayne

Professional, prompt, polite and extremely efficient engineer.

After receiving an expensive quote from another engineer to fix my boiler, I asked Wayne to have a look. I'm so glad I did because he fixed it within half an hour for a fraction of the price! He seems very experienced and is certainly efficient and very professional. I would highly recommend Wayne from Biotech Heating.

Family home had no hot water, so contacted Wayne. He came out the next day and fixed the issue! By far the best in Banbury and would highly recommend him to anyone that publishes issues. Thanks again

The engineer was on time and professional. He was focused on carrying out an excellent job and was helpful in giving advice. Thank you and I would highly recommend.

Wayne Jones the owner of Biotech heating services has been looking after our boiler & central heating system for 5 years now. A very reliable & professional service provided which give us a peace of mind when issues arise. I would highly recommend biotech’s heating for your heating & plumbing solutions. Stephen Seldram Supplies Ltd.

Excellent service, arrived quickly, explained the process as they worked through. Highly recommended, friendly and very clean.

Work carried out as specified. Very punctual, kept work area clean whilst working and afterwards. Would definitely recommend these services. Biotech, carried out boiler service on my gas boiler. Excellent service and would highly recommend this company.

Installation of radiators, neatly installed, and very tidy. I was very impressed with the work the engineer, was also very patient and made sure everything was working correctly before he left.

I called Biotech (Wayne) out for a heating issue which was repaired immediately at a fair price. I wouldnt use anyone else. Very knowledgeable and is great at what he does. Thank you Wayne

Excellent service, engineer friendly, professional and punctual. Would definitely use again and recommend. Overall great service and competitively priced.

From the first phone call Wayne was really informative and helpful. My grandmother had the boiler water tank spring a leak over Easter meaning they had no heating. and after several phone calls Biotech and Wayne came to look at it on Easter Sunday. He came and sorted the issue out with a temp fix on Easter Sunday but sadly no heating. On bank holiday Monday evening had sent the quote for the replacement boiler . Once we agreed he kept us up to date and answered every question I asked with no question at all. He thought it would be Tuesday by the time he could get the boiler however he managed to get it delivered the Monday and they worked from 8 in the morning to half 7 that evening to ensure they could get the job done and my grandmother had heating again on the same day. Honestly a fabulous company and understanding. Would not hesitate to recommend. Thanks Wayne and team :)

Very happy that they came quickly to repair a mains water leak under the concrete floor. The leak was fixed and the floor re-laid neatly.

I used this company to remove an old contaminated gravity fed central heating system and replace it with a new more modern mains pressure system. From Quoting to the final elements of the Job Wayne and his team absolutely nailed it! They where highly professional, informative, punctual and tidy which is a big ask these days. They carried out the work as agreed and went that extra mile making sure that the system was working perfectly and that it was installed neatly. Will 100% use again. Cheers Guys...

I had an ongoing water dripping problem in the 'tundish' valve for the past 10 months and it was attended by around 5 different engineers. They replaced few different parts and the problem was still ongoing until Tom and Wayne identified the real problem and replaced the defective cylinder. They both are thoroughly professional, knowledgeable and friendly chaps. I would recommend them 100%.

Wayne has provided an excellent quality and prompt service. He was honest, Reliable and communicative and carried out the works professionally and in a timely manner. He is extremely hard working and polite. Many thanks.

We had an outside tap and wayne done a fantastic job made it so much easier just to connect a hose and off you go also managed to keep social distance and wore ppe. Really happy with the job and would reccomend to any one and use them again

Very reasonably priced. Always picks up the phone at any time. Turns up on time.

Fantastic service from Wayne especially during this difficult time. Boiler system required power flush british gas un able to help and left me without hot water. Wayne done a full power flush and recommended a magna clean to be added to the system. Very professional and reliable service. Also great after care service. Highly recommend. Thanks