Southern Screed Ltd
4.9(34)Guildford
About
Southern Screed Ltd is based in Guildford and has been trading since 2016. They carry out screeding work and offer free quotes, and they take on commercial work as well as domestic jobs.
They are listed with no trade body as an installer.
Reviews
4.9
Southern Screed Ltd is described by many reviewers as professional and helpful, with several praising the office staff, including Claudia and James, and the laying teams. Some reviewers reported tidy work, prompt arrival and a level finish, while others said they would use the company again. One reviewer reported serious problems: the finished screed was not level or at the agreed depth, a front door could no longer be opened, and the company took about four weeks to attend; that reviewer also said the company refused responsibility and would not recommend it.
great service ...great job...clean, polite and efficient
Better than Fantastic. Turned up early. James and Peter both ultra polite. Bearing in mind that I am a normal home owner and have never done this before I was very nervous. Well I shouldn't have been because they explained what will happen then they both carried out their jobs in a very efficient way. Within 2 hours they had finisihed and where on their way. The area to be screed was 56 square meters by 80mm thick PS. I do not work for them or are related to them. I am just a very happy customer who values great service. Massive thanks Cos - N.London
I have been renovating my house over the past year, and as part of this project, the heating system was being replaced. Southern Screed were subcontracted by ECS to install the screed over an underfloor heating system as part of an air source heat pump installation. Before the work commenced, I was advised that 32mm of screed would be installed above the existing floor level. As there were numerous other elements of the renovation that depended on the finished floor height, I used this 32mm measurement as the basis for planning the remainder of the works. I was also advised that the finished screed would be level, although I understood that some flooring contractors may subsequently apply a thin layer of levelling compound prior to installing the final floor finish. Unfortunately, the finished screed was neither level nor installed to the agreed depth. In some areas, up to approximately 45mm of screed was installed, significantly exceeding the 32mm I had been advised to allow for. This created a number of serious problems. Most notably, the front door had a 40mm threshold and, following the screeding works, the door could no longer be opened. This presented a significant health and safety concern, as the front door forms an important escape route in the event of a fire. I contacted Southern Screed immediately and requested that they attend the property to inspect and rectify the problems. Despite repeated emails and telephone calls, they did not attend the property until approximately four weeks after the screed had been installed. By this point, my flooring contractor had already managed to rectify a significant proportion of the problems at my own expense, although not all of the issues could be resolved. I am particularly disappointed that no one from Southern Screed contacted me either before the installation or on the day of installation to discuss the floor levels or any potential issues. Given the significant deviation from the agreed 32mm depth, I would have expected the installer to raise this with me before proceeding. Despite the poor quality of the finished work, the resulting problems, and the very poor level of after-sales service, Southern Screed have refused to accept any responsibility for the issues caused. To make matters more concerning, Southern Screed also inadvertently sent me correspondence relating to another installation where problems had apparently occurred and where the company had similarly refused to accept responsibility. This suggests that my experience may not be an isolated incident. Overall, I am extremely dissatisfied with both the standard of workmanship and the way Southern Screed dealt with the subsequent problems. The lack of communication, the significant deviation from the agreed floor level, the delay in attending the property, and the refusal to take responsibility have caused considerable additional expense, inconvenience and disruption to my renovation project. Based on my experience, I would strongly advise anyone considering using Southern Screed to look elsewhere. I would NOT recommend this company.
The team were great, turned up on time and delivered a great service. Fantastic work. Thank you.
Excellent admin, and service delivery. Very accommodating too. Great comms from Claudia and James. Professional service from Gavin and his colleague. I'm a DIY-er so I wanted to make sure I picked a company that could deliver with the minimum of fuss which they did.
We will never use traditional screed again, so impressed with the staff and the product.
From start to finish, the service from Southern Screed has been nothing short of exceptional. Claudia, James, and Dan were all highly professional and made the entire experience smooth and stress-free. Great service is hard to come by these days, but the team truly delivered. I wouldn’t hesitate to recommend them to family and friends, and I’m grateful for such a positive first experience. Thank you to everyone involved!
Wow! what amazing service form the team at SS, very quick and was impressed with the finish as I thought it takes longer for screed to dry!...highly recommended.
Top marks to Southern Screed for my extension - kitchen plus garage with 100mm height difference and internal manhole. Easy to discuss job and get quote. Good communication ahead of work. Arrived promptly. Helped with minor adjustments to perimeter sealing and optimised thickness. Fast work and great result. Super flat and level. If only everything went this well. I recommend highly.
After being let down by my builder I found myself having to remove and replace my screed myself. As a total novice the team at Southern Screed could not have been more helpful. Cannot recommend highly enough!
Absolutely brilliant! James and his team and the Claudia in the office all highly efficient from quote right through to after the screed had been laid. The screeding was quick, easy and tidy - the team were brilliant. The screed looks fabulous. I can highly recommend.
Theses guys are the real deal. Responsive, knowledgeable and professional from the get go. If you need a screed laying down, this is the company you should use. Used these guys again after the top job they did on the first project. They delivered again from start to finish. 👍
Top class, no-hassle service from initial enquiry to completed job. A credit to any company working in the building trade.
I would just like to say what a pleasure it has been dealing with Southern Screed. From the first call with Claudia, to a fantastic job yesterday by James & Dan, absolutely first class from start to finish. I will not hesitate to recommend you to others.
Great service from the whole team. Very knowledgeable and helpful staff especially Claudia and James, highly recommended
Very impressed with the professionalism and quality of work carried out. Left the place spotless too. 100% would recommend
This professional team truly exceeded my expectations in every aspect. First and foremost, their responsiveness was remarkable. I needed some screeding work done on very short notice, and they were quick to accommodate my request. This level of customer service is truly commendable, as it made my experience with them exceptionally convenient and stress-free. When it came to the actual work, it was evident that southern screed staff know what they are doing. Their expertise and attention to detail were immediately apparent. The quality of the screeding work they delivered was outstanding.
An absolute A class company from initial enquiry to delivery of product. Communication was precise and clear and the laying team have done a fantastic job. Thank you Claudia and all the team.
I would use this company again! Recommended!
2 guys turned up to screed my extension, was really impressed by service & great guys. Am a building contractor will definitely use these guys again great service!!
5 Star service from initial enquiry to screed insataltion. Everyone in this company from the office manager to screeder to screed lorry driver were polite and extremely helpful. Many thanks to Claudia, James and Jason for your help and advise. Chris Lock (Horley)
We have been in the construction industry for 35 years and have recently used Southern Screed for one of our new build sites . The standard of their work was second to none , they arrived on time and completed the job in a professional manner . The thing that set them apart from other companies we have used was the quality of the workmanship . Wherever you put a level on the floor it was perfectly level without any difference in quality . I would definitely recommend them .
Excellent service combined with a great product We use them for all our screeding,
As a professional house builder we have used several screed companies over the past few years with varying quality of result. However having just worked with Southern Screed for the first time on our latest project I can happily say we have found a screeding partner for life, the quality of wok was second to none, the guys onsite are a pleasure to work with and Claudia in the office is really helpful and professional, the equipment is far superior to those who simply pump and get 3rd parties to supply material. I can 100% recommend this company without hesitation.
Excellent service from Southern Screed right from first contact, advice up to the day of pouring screed. All the staff are helpful, knowledgable and extremely professional. Thank you.
Great service from start to finish. End product was better than expected. Overall fantastic service, would highly recommend.
I FOUND ALL OF THE STAFF REALLY HELPFUL IN PROVIDING ADVICE ON THE PRODUCTS OFFERED. THE TEAM LAYING THE SCREED ON THE DAY WERE BRILLIANT. THE TEAM WERE VERY HELPFUL WITH AFTER CARE QUESTIONS AND ADVICE.
Southern Screed have just done the floors in my house and the chaps were fantastic and extremely helpful. I have not done this type of screed before and Southern Screed have been really good. Claudia in the office has been so helpful and made the whole process so easy. I would highly recommend Southern Screed Ltd, you would be a fool not to use them. Great work and great service.
I had the pleasure of using southern screed for the first time on one of my projects today and it certainly won't be the last time!!! Excellent throughout from quotation to the actual work. The guys turned up when I was told they would and couldn't have been more pleasant. They worked quickly and cleanly leaving no mess. The product is also excellent and there is no chance I will be going back to traditional screed unless I have to. It's so rare to find companies like this so I am glad I have done so!!
Fast, efficient and helpful. Recommend
Professional Service
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Additional information
- Incorporated 2016
- Free quotes
- Commercial work
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