Shropshire Gas

We went to Shropshire Gas after getting fed up with the majors (BG/Homeserve) increasing their boiler cover to triple the price after their initial new customers offer. We saw SG, and thought we would support a local business. Well, they were very helpful and cheap at half the price. Ollie came to do the service and he was very polite, helpful and respectful to us and our home by taking his shoes off and cleaning everything away. There was a small leak in our boiler, and knowing that we were going on holiday within the next few days of his visit, he got the team to order the part and it was installed within 24 hours. We couldn't have asked for more. We have now registered for their 3 star cover knowing that our central heating and boiler are in their good care. Thank you Shropshire Gas

I recently had a new boiler fitted. The work undertaken by Shropshire Gas Ltd was excellent and very professional. Everything was cleaned up at the end of the work carried out. Highly recommended.

The engineers are always very friendly and explain everything to us. Highly recommend.

Always used shropshire gas. Great service.

We have used Shropshire Gas for many years with our oil boilers & oil tanks. They look after all aspects of our heating and are always very reliable and do a great job. Ryan usually does our servicing and also looks after any breakdown should they occur. I would definitely recommend them..Many thanks Linda Owen

Short notice call out for a Carbon Monoxide alarm, all handled quickly and without issue.

A new boiler installed by Shropshire Gas a month ago. Needed a service call last week. My call was dealt with quickly and the engineer wad here and fixed the issue on the Monday morning. All sorted

Hi, I would just like to say the service of the boiler conducted by Ryan the engineer was very thorough and professional . Ryan is very nice guy and you should be proud to have him on your team. Look forward to having business with you in the future.

Had Shropshire gas for quite a few years, now, find the fitters like belt clear and concise in instructions and explaining what has been done. Matt kindly serviced my gas fire I left him too it while WFH, brilliant quick and easy, would recommend.

Fantastic service as always, from a customer of over 30 years! The engineer who attended very helpful, and great work.

I have used this company to service my boiler for the last 2 yrs and fit new radiators. Excellent job!

Rob was very efficient and Professional. He pinpointed what needing replacement. The service was prompt and friendly.

Very friendly engineer, showed me how thermostat worked. Always use this company

A quick response to a heating problem. Friendly and very competent fitter/ plumber/ gas engineer. Job expertly carried out to timescale promised and at a very reasonable cost. Have used Shropshire Gas for many years now and have always found them excellent .

Visit by Josh to fix cold radiators in bedrooms. He sorted both out so they are both working, but one needs a new rad stat which we are still waiting to be fitted. Josh is very polite, considerate and friendly and I wish him well in his career.

Efficient and fast service. Engineers are friendly and capable. I feel confident that they keep my boiler safe and in good working order. Reception staff are very helpful too.

Shropshire Gas have recently installed a new boiler and several radiators into my Grandparents house. The men that carried out were lovely, the work was carried out within the time frame and were very tidy. Really greatful for Stuart coming down before he left every night to speak to my Grandparents and reassure them about the heating working. Also for him taking time to sit and programme there heating box to come on at their preferred times as my Grandfather has dementia and would have caused him stress trying to do it himself. Big thanks to Shropshire Gas and Stuart! Mr and Mrs Moss and Bluey the Whippet

Ryan was efficient, pleasant and informative, service completed quickly without drama, thanks, see you next year!

Mark was on time, polite and very helpful. Mark explained what the problem was and sorted it out. Very happy with the experience.

Excellent service been a customer for years cannot fault them

Easy to book appointment and email confirmation sent with invoice. Very thorough job and tested everything. Explained all work done and anything extra that might need to be done. Total peace of mind and seamless service.Rob was also very tidy and quick.

Noisy fan . Replaced in two days.thanks to matt and shropshire gas .good friendly service.

Ollie visited my house to replace a radiator which required some rather complicated plumbing, he did an excellent job and cleaned everything up when he had finished. Ollie is a very likeable young man and very conscientious. I can absolutely recommend him and will definitely use him if I require further work.

Ricky from Shropshire Gas fitted a gas cooker for my elderly mother recently and did an excellent job . He was polite , friendly and a pleasure to deal with . We would definitely deal with Shropshire Gas again.

Rob Haywood serviced my fire and my boiler. Arrived on time, worked cleanly and effectively and was friendly and helpful. No problems at all.

Good work replacing my gas fire. Mark was on time, couteous and quick

Rob provided a prompt and very professional service. He serviced my boiler and also topped up the inhibitor in the system as it had been identified by the manufacturer after a replacement part was fitted previously. He also noticed the the gas mains pressure was slightly low, so he immediately called out the gas safety company to attend the property and test and adjust the pressure as this is beyond his remit. They attended within the hour and fixed the issue. Thanks rob and thanks Shropshire gas.

Brilliant service! Very professional team, quick and proactive. Thank you for resolving issues with my boiler.

Wonderful service as always. Highly recommend . Your engineer Chris is incredible, he diagnosed the problem and fixed it with speed and efficiency. Thank you for keeping us warm and cosy this winter.

An excellent company. We had a new central heating system and if we had known how easy it would be, would have had it done sooner. Very professional engineers. All work carried out as per quote. Very tidy - everywhere was cleaned each evening. No sales pressure. Good follow up after installation. Added bonus is the service contract that covers everything. Highly recommended. 29.09.2026 Just had new shower fitted and various taps. Ollie did an excellent job. Very efficient and left no mess or rubbish. You wouldn't have known he had been. We hadn't realised Shropshire Gas did plumbing jobs until recently. So make a note. 20.20.26 Decided to get Shropshire gas you do a few more plumbing jobs. Connor did a really good job. Very neat and tidy.

Fantastic local gas company. They recently serviced our church boiler, providing great communication via text and a very knowledgeable, polite engineer (Matt). Highly recommend their services!

Mark is a lovely man, he sorted my underfloor heating problem in no time. I was quite concerned but he put my mind at rest, the problem was much simpler than I expected. I would not hesitate to call this company again. The lady in the office and Mark so very helpful.

Pleasant guy who made sure everything was Hunkey Dorry with my boiler, by having to come back to replace a dodgy gas valve. It wasn't a problem.

Very personable service from Shropshire Gas. Great communication with office staff and very satisfatory maintenance visit from their engineer. All done quickly without unnecessary fuss or complication. Their service package prices are very good. Confident that if I ever need their breakdown service it will meet my needs without issues.

Thought it prudent to share my experience on Shropshire Gas During a weekend we suddenly at home had a situation whereby we had no hot water. Obviously with reluctance you have to get it looked at – My first visit to the shop in Wellington was on the Monday afternoon. Arrangements were made for an assessment visit for Tuesday afternoon. The engineer was on time and inspected the boiler and asked a few pertinent questions relating to the situation. After a full inspection the engineer identified the fault. A new part was required – this was ordered by the engineer with the office. The engineer left and made a temporary fix so we at least had some hot water. Within the next hour I received confirmation of the part ordered and a quotation to complete the install of the new part which would create a permanent fix. I contacted the office and confirmed all is OK to proceed and appointment made for the Wednesday afternoon for the fix. Again Wednesday afternoon came and the engineer (Rob) was on time – he knew at this point what needed doing and again after some necessary further inspections the new part was fitted, the boiler tested for the hot water and heating and all was running as it should be. We are now a week on with no other issues. To reiterate – reported on Monday, inspected on Tuesday and fixed on the Wednesday. The whole thing was kept efficient and also at no point was there any pressure from them for me to move forward. There was almost a relaxed nature about the whole situation giving me time to make decisions on costs etc… Of course you could say that I hope that I do not need Shropshire Gas again anytime soon, however without doubt if there is anything needed in a similar way in the future then they will be my first call. Thanks again to all concerned at SG for their help in resolving my hot water issue efficiently.

Great service, helpful team thanks

We have had a new boiler fitted not the easiest job as it was moved from kitchen up into airing cupboard .Stuart came out and did an excellent job and he is a very polite and clean worker. Thankyou Well done Shropshire Gas 👍👍

excellent service from Shropshire Gas. The engineers were on time, and serviced / replaced a part on my gas boiler. They explained what they were doing and couldn't be more helpful / efficient in their work. Top marks

Great service and good price. Engineer was pleasant informative helpful and chatty

We have been using this company since 2020 we find there staff efficient kind always willing to be helpful Harrison Cook and his team installed new radiators this week and we couldn't be more pleased with quality of workmanship, helpfulness and the respect they showed in our home

Very happy with the service, Daniel was polite, knowledgeable & very professional. Informed me what he was doing & why. Cleaned up after himself.

Very happy with the service. Rob arrived on the day arranged and quickly and professionally did the repair. Would certainly recommend

Shropshire Gas have carried out the annual boiler service of our boiler for 6 years now. On the 1 September 2026 Stuart & Harrison installled and replaced our 22 year old boiler and bathroom radiator. Have no hesitation in recommending Shropshire Gas. Team in the office and engineers are always polite, friendly and professional. The job went smoothly and left area clean and tidy. Good aftercare too.

Courteous, professional and clean servicing of our 'mature' gas boiler completed for another year. I would have no hesitation in recommending Shropshire Gas.

Had a new boiler fitted last week by engineer Chris have to say he was very efficient very tidy and did a great job. Thank you to Shropshire Gas hes a credit to you.

One of the very best organisations we have providing a service Would recommend any day … top class outfit!

good service, as per previous visits, and notified when engineer was on the way. would recommend to anyone needing work done

As always Shropshire Gas were professional and knowledgeable. Would definitely recommend

Called to report a completely unresponsive boiler and thermostat at 9.00am. Rob came the same afternoon and fixed the problem during his visit. Always thorough and polite and always great customer service from Shropshire Gas

Ryan attended to service my boiler. The service was completed in a very professional manner by a helpful and polite young man.

Very competitive prices, excellent service. Friendly and extremely hard working engineers. Would highly recommend

Stuart came to fit our new boiler and did a fantastic job. Explained what he needed to do and got everything done in the alloted timescale. Despite Severn Trents intervention where we had no water for an hour or so. Stuart stuck around to make sure job was done and cleared up before he left

My recently widowed, elderly disabled mother needed help to turn on and set her heating for the cooler weather. I called them after my mother couldnt gear what they offered and they were so kind and pleasant! Shropshire Gas committed to come out at the end of that very day. The boss himself called in to help her for no charge. It may have been near to his route home? But nevertheless it was such a considerate thing to do. Great service!

Brilliant gas engineer Ollie — arrived on time, explained everything clearly and fixed the issue quickly. Really polite, tidy and respectful of my home. Fair pricing and honest advice. Reliable, efficient and genuinely helpful. Would happily recommend 10/10.

Very professional service - our combi boiler went down, leaving us without hot water and shower - phone-call to Shropshire Gas saw an engineer to us within 24hrs, problem diagnosed, parts ordered, and a second visit within another 24hrs saw us up and running again - looking to set up a regular service contract with Shropshire Gas - highly recommend them.

Fantastic service! I have had reason to call Harrington out twice in recent months. He has been very efficient on both occasions. A GREAT service from Shropshire Gas.

We recently had a major water leak. Shropshire Gas acted quickly and got an engineer out to us as soon as they could. James quickly identified the source and gave us the advice on how to fix it. Quick and efficient.

The engineer was polite and friendly. Carried out service efficiently and kept area clean in process. Very pleased with service as always.

Always polite, friendly and trustworthy

I was very happy with service provided both on booking my boiler service and with the service that was carried out by Matt. All the staff that I dealt with were helpful and professional.

Matt was brilliant

Arrived within 2 hours of calling. Problem fixed.

Matt arrived on time, allowed me to keep my Classic MG in the garage out of the rain! He completed the boiler service, filter emptying, inspection of the radiators and completion of documentation with efficiency. He came across as very pleasant, proficient and obviously enjoying his job despite the torrential rain! He comes highly recommended as does Shropshire Gas.

Daniel was a delight to deal with, as always. We have now put in another gas boiler into our log cabin and will use Daniel for this as well.

Chris Edwards wasVery professional, friendly and on time. I felt very secure that a thorough job had been done.

I feel very fortunate to have chosen Shropshire Gas to install my new Worcester Bosch boiler. I cannot write this review without mentioning Jim Walton, who visited me on several occasions prior to the installation. He took the time to understand our requirements and establish the best location and type of boiler to replace our old 20-year-old system. His advice and attention to detail gave me great confidence that we were making the right choice. From the outset, all communication was clear, concise and professional. Stuart arrived on time and completed the installation without any issues. He was extremely tidy and considerate while working in my home and left the work area clean and spotless. I decided to wait before submitting this review to make sure all the registration and warranty information had been received and, importantly, that no issues or questions arose following the installation. In my opinion, the true measure of a company is how it responds when something does go wrong. In my case, I had a minor issue that I felt was worth having checked, and Shropshire Gas immediately arranged for an engineer to visit. Harrison arrived within 45 minutes of my call — now that's what I call service! He was professional, knowledgeable and took the time to check everything thoroughly, which gave me complete peace of mind. Thank you to everyone at Shropshire Gas for making what can often be a stressful experience a completely painless one. I wouldn't hesitate to recommend you.

Matt was very friendly and professional doing a great job servicing our boiler.Arrived on time with a smile and a kind word.Great service Shropshire Gas.

Shropshire Gas ROCKS! They're literally a life saver! The superb combi-boiler and central heating radiator installations that my engineer Ricky did for me will save me from freezing to death. Ricky is the best! Super friendly. Super professional. Eager to please. Awesome all around! Thanks again for EVERYTHING, Ricky! Many thanks, Boyd

Another year with Matt servicing our boiler and fire. Always pleasant, friendly and efficient. Really good service from Shropshire Gas. Many thanks.

Recently had annual servicing done with Shropshire Gas and couldn’t be happier. The engineer Daniel Walton was so professional, polite and absolutely knew his stuff. Same for polite lady I spoke with on the phone getting it booked, apologies for not remembering your name. Thank you!

Excellent service from shropshire gas today. Matt serviced our boiler and did a professional, thorough job. He was friendly and helpful , thank you Matt.

We came home from holiday to discover a bird in our chimney behind the gas fire. We called a couple of firms but Shropshire Gas were the first to book an engineer ASAP. The engineer, Daniel, was on time, polite and in fact went above and beyond to help get the pigeon freed and the gas fire back in place. Would certainly recommend Shropshire Gas ⭐️⭐️⭐️⭐️⭐️

Matt turned up on time, very polite, explained as he was testing, cleaned the mag filter, explained that the boiler was set perfectly and there were no issues, checked that the flue was fitted correctly with brackets, re fitted the boiler cover and left with a warm goodbye. Extremely pleased. Never regretted moving from British Gas.

Very quick response Engineers were very professional and did a good job and solved the problems Very reasonable rates and cheaper, and generally better, than British Gas

We've used Shropshire gas for our gas servicing on our boiler and gas log effect stove (both of which they fitted for us) since we arrived in Wellington ten years ago and have found them a friendly and helpful company to deal with.

Mark was very efficient servicing our boiler. It’s good that we could request the same engineer for every service

Always a good service

Been with Shropshire gas a few years now because not happy with a major supplier Just had my boiler serviced and can’t fault them Great and friendly service and a very good price I recommend them

Been a customer for a while now, always polite& helpful team.Had an issue with a radiator that was quickly booked in & fixed by ollie, didn't take him long he worked clean & kept me in the loop as to what he was doing and why, very helpful & polite engineer.

Ryan was great gave boiler it’s annual service, efficiently and thoroughly good engineer

Extremely pleased with recent boiler service by Daniel of Shropshire Gas. He explained in simple terms what he was doing, was far more thorough than previous engineers, and was a very tidy worker. I shall ask for him again next year!

Phil was very friendly and went about his job quickly and efficiently. A pleasure to have in our home.

Have recently had my boiler serviced by Shropshire Gas. Good value for money and received excellent service from Kate in the office to Phil the engineer. Recommended.

Shropshire Gas arrived on time, and were friendly and professional.

My gas boiler was serviced by Phil from Shropshire Gas on 1st July. He did an excellent job. Very thorough and was very courteous. I have been with Shropshire Gas for several years now and I would recommend them to anyone who is looking for a company to service their gas appliances. Paul Bennett

Faultless service offered by this company there representatives are most polite and helpful.

Just moved to Shropshire Gas from B.G. - my 2 daughters have been with them for a while. Phil visited, was very informative, checked the system and we signed up. Prior to Phil visiting communication was very good and engineer arrived on schedule.

Prompt service staff are all too willing to help. In my opinion the three star service package represents great value regards maintenance and breakdown cover

Service engineer arrived on time and completed service and informed me of the results and explained them and said that every thing was ok and well within limets

Asked if I could have early appointment as I was going out and Rob turned up 1/2 hour earlier than expected wich was great for me .very efficient all neat and tidy couldn't tell he had serviced boiler hardly .very pleased with service.

Chris Edwards was friendly, professional and turned up on time to service my boiler. He explained everything clearly, carried out the work efficiently and left everything clean and tidy. Great service from start to finish. I’d definitely recommend Chris and Shropshire Gas to anyone looking for a reliable heating engineer.

Ricky from Shropshire Gas fitted my new boiler, replacing my 30 year old one. He was so professional and organised and spent the best part of a day working in over 30 degrees temperature, never complaining once. He was polite and courteous and couldn’t have been more friendly and accommodating. I highly recommend both Ricky and Shropshire Gas for exceptional customer service. Thankyou.

The engineer was prompt and rang before he arrived he was also tidy and liked to chat , a good experience.

Shropshire Gas have looked after our central heating and gas fire for several years now. Everyone is so polite and kind. They always do a great job at reasonable prices. I can highly recommend.

I recently engaged Shropshire Gas Ltd to carry out our annual boiler service. I booked a service for the following week with ease. Communication was via chat and SMS, they were always quick to respond. The engineer, Mark contacted me via text on the day of our appointment and arrived within the time window provided. Mark was quick and efficient and was happy to answer all my questions (the boiler is getting old), he provided ann honest assessment on the current condition of our boiler for which I was grateful. Their customer service goes above and beyond and I look forward to dealing with this firm in the future and when the time comes to renew our boiler I will be happy to engage Shropshire Gas Ltd to discuss this further..

Shropshire Gas fitted a new oil boiler for me on Monday. Jim visited twice beforehand to make sure of the boiler specification and what was needed. We agreed a date. He planned the day and the company arrived exactly to plan. On the day, they could not have been more professional. Before Chris started, I checked that we had the same understanding of the extra things I wanted them to do in terms of tidying up pipes and electrics badly done at the last installation. We did, meaning that communication between them had been great. The day was spent quietly getting on with the job and not interrupting my day. Mark came out to check the work. On completion, we looked together at the installation. Everything I'd wanted had been done. The boiler looks great and works well. I haven't needed the heating yet but, for the first time in some years, I switched off the immersion heater and have hot water. They not only did what was needed but corrected what had been done badly before.. I would not hesitate to recommend them - and already have.

After having a new boiler installed by Shropshire gas, I always get them to do the annual service. Ryan the engineer is very thorough, polite and a trusted business. Very helpful office staff if needed.

Chose Shropshire Gas only because they were recommended by a friend, not disappointed at all. Needed to repair our old boiler, decided to replace it completely with a combi boiler. Quoted a competitive price for the job, no pressure from them at all. The engineer Ricky was assigned the job, excellent communication, polite and courteous throughout, kept us fully informed throughout the process. Minimal disruption, ensured the water system was available throughout, always cleaned and tidied up. Highly recommended the company.

Always excellent service from Shropshire gas

Very good

Had the boiler services via my Domestic and General insurance. Great service again, Thank you.

Great service form a great team

Very impressed with Shropshire Gas. The whole procedure of having old boiler removed and new one installed went smoothly. All the staff were very professional, the engineer punctual and friendly. Would recommend this company anytime.

Rob was fantastic,very helpful,on time,left everything tidy. Ann J

Dan our gas engineer from Shropshire Gas did an excellent job in very difficult circumstances, fitting a cooker that did not want to be fitted. He was very polite and helpful and explained what he was doing every step of the way.

We called Shropshire Gas as we had been told we had a gas leak and we wanted the gas fire looked at as it would not start. The engineers arrived on the day we called them. Matt found a leak which he capped. Told us to open all the windows and sent details to the office. We received a quote for commissioning of the gas fire which we accepted. Daniel came in the afternoon and commissioned the gas fire which hadn’t worked properly since we bought it and is now working perfectly. We cannot recommend Shropshire Gas enough. Our only wish is that we hadn’t called them sooner.

Very pleased with the replacement of 3 boilers and 2 hobs in 3 days from Shropshire Gas. Stuart the engineer, very knowledgable, quick and helpful. A first class job.

As usual the engineer who came out didn’t have the right equipment and/or materials, which meant we had to book another appointment. The last engineer left a trail of marks where he’d been, on the carpet, walls, woodwork and doorframes. Following a previous visit by them, we sent an email regarding a number of issues, but we didn’t receive a response. We won’t be using them again!

More than pleased with the service that we get from Shropshire Gas and Mark fitted our new gas fire and always services our boiler for us.

Helpful and efficient

Ryan was realy thorough ,explained everything,problem sorted.

I can thoroughly recommend Shropshire Gas. I’m going through a really difficult time and every member of their staff have provided exceptional customer service, expert knowledge and proved highly capable in repairing my boiler. They provide the highest standards of service, while offering good value and every company could learn from them.

A very efficient informative helpful engineer . Excellent !!

First rate service from Shropshire gas and the engineer Rob. Always on time, texts to say he’s on his way and always the same engineer for each annual service so knows the boiler! Very flexible with appointments and staff always get back to you very quickly if you ring up. Highly recommend.

An efficient and reliable service each time. Thanks Shropshire Ltd.

Engineer arrived on time to service our boiler. Had a few problems but managed to rectify them with the help of technical support and made sure the boiler was working properly before he left. Very satisfied with service received.

Returned from holiday to a leak in our kitchen ceiling. After using a few independent plumbers and heating engineers we decided we would use a company and had seen Shropshire Gas vans around. Rang and left a message on the answerphone as office hadn't opened yet. Got a call at 9am on the dot and the job was sorted by 10.30am. Excellent communication throughout with updates of engineer name and ETA. Ollie was polite and very knowledgeable and we wouldn't hesitate to have him carry out other works at the property if needed. Fantastic service.

Excellent customer support including reminding me of service need, quickly finding a slot & keeping me updated about when our service engineer would arrive

We have used Shropshire Gas for many years now and have always received exceptional service. Last week we had our boiler serviced by Dan Smith from SG. Communication regarding the appointment was excellent as was the politeness and efficiency shown by Dan. We would highly recommend the SG team.

Friendly Engineer. Arrived on time and boiler service completed in a timely fashion. Would recommend Shropshire Gas to anyone

My tenant was very pleased with the engineer who serviced the boiler and the subsequent fitting of a new pump.

Shropshire Gas were excellent from start to finish. From my original contact with Beth through to the job being completed by Daniel nothing was too much trouble and all work was completed to a very high standard. I would have no hesitation in recommending Shropshire Gas if you want a job done properly.

Shropshire Gas, Very satisfied with their first visit

Cannot recommend Shropshire Gas highly enough - decided to replace a 20-year -old boiler and update to Hive technology, and they did it all with no fuss and at a great price compared to the big companies!

Always had great customer service from the team at Shropshire Gas. We've had Shropshire Gas Service Cover for several years, from the time they fitted our boiler and always impressed with the engineers knowledge and courtesy. Most recently Matt Williams, who continued this with out boiler service. Highly recommended local company that know how to provide product and service.

Very good service and highly recommend.

Arrived on the did a good job left everything clean and tidy for a reasonable price

Shropshire Gas came out to our broken boiler and quickly identified the problem. New parts were ordered and a few days later returned and resolved the problem. The engineers always turn up on time and are always polite and helpful. I can highly recommend Shropshire Gas for quality workmanship.

Rob attended my address to carry out annual service covered by my insurance, on my boiler and a paid for service on my fire which not covered on my insurance. Both appliances were service to the normal high standard Rob took all precautions to create a clean working area was friendly and polite and is a very experience Gas Safe engineer. Thank you Shropshire Gas and especially Rob.

Excellent work, polite and respectful engineers, with particular thanks and appreciation for Ricky who was always happy to make sure everything was done that needed any attention or adjustment after a few minor things I noticed. He is credit to the business and should get some form of recognition for his excellent service and great attitude for make sure the customer is happy. I had a new boiler which was relocated to another part of the house and also all new radiators. Highly recommend using Shropshire gas.

Had anew boiler installed many years ago by Shropshire gas . Could not fault any of there work . They service my boiler every year with great efficiency . Always polite and courteous. Always leave everything as they found it . A great company you can trust .👍👍

I would just like to say what a excellent service I received from Shropshire gas when my boiler got a leak they came out to look the next day and contacted Worcester Bosch to arrange an appointment to fix the leak as my boiler is under warranty . I really can’t thank them enough keep up the wonderful service it really is excellent. Thank you

Well done Chris Great efficient service of boiler Thank you

Fantastic experience. Always helpful. Engineer was prompt and professional. Would always recommend Shropshire Gas

Boiler serviced by Matt who was very cheerful and friendly. That's always been the case as this was the 4th time that's he's been to our property. Highly recommend Shropshire Gas.

First Class job 🙌 I would highly recommend Shropshire Gas. Booking the job was easy and the ladies in the office were all friendly and professional. The engineer, Rob, certainly knows his stuff, he came and sorted out my boiler problem with ease and efficiency. I will definitely use them again. Thank you 😊

We have recently signed up with Shropshire Gas to have our boiler serviced, we are extremely pleased with the professionalism of the staff and timely response that we have received, Daniel the boiler engineer who serviced the boiler was excellent, really knowledgeable and explained what he had done and identified a very minor detail for us to monitor, it was so refreshing to have an engineer who was so pleasant and helpful, we even had a little bit of banter during his visit,, great service Daniel, thank you. We would definitely recommend Shropshire Gas Ltd Mrs Jordan.

Very happy with this company- excellent communication from the office staff and the engineers' were very pleasant.

Had a good experience with them.Chris was helpful and ontime

Ollie from Shropshire Gas was very friendly. He did an excellent, professional job. A very polite young man, a credit to himself and Shropshire Gas.

Very satisfied with our annual service carrried out by Chris who was efficient and willingly answered any questions in a friendly manner.

The yearly maintenance was carried out efficiently and quickly. The Engineer was friendly and helpful.

Ryan was great. So helpful and nothing was too much trouble.

Ollie came on time and sorted out problems with three radiator valves efficiently and politely.

Great service. Clean, tidy friendly and professional. Explained everything in detail with diagram. Great price. Highly recommended

Thank you for the repair. Very good standard of work, which was explained clearly to me in layman terms. He was very polite and knowledgeable and the work was reasonably priced.

The gas engineer came on time and did the service quickly and cleanly. He was very informative.

We called Shropshire Gas to come and service our boiler and have signed up to their 3* boiler cover plan so that we have peace of mind. The service we received was fantastic, the Engineer Ryan was brilliant, very professional. Very pleased.Thank you.

Highly recommend Shropshire Gas!

I was very pleased with service Chris carried out on 15th April this year. He had also carried out my previous service and I’d made a note how efficient and pleasant he is on that occasion.

Efficient professional service.

We have had Shropshire gas service our boiler and maintain the heating system for many years at our last property in Whitchurch. Having recently moved we find them covering our new address and once again renewed our contract. Their engineer Matt who carried out the service was polite, efficient and knowledgeable. Highly recommended.

Had annual boiler service. Engineer was very polite and and carried out his test of system and boiler in a most professional manner. Great Companym, great employees. A1

A good service, engineer professional, very satisfied, thank you.

Great service quick and easy with the extra thought that you are protected for a year for boiler and radiator faults.

Been using Shropshire gas for several years. We get the same engineer each year. (Matt) Brilliant, friendly service.

Excellent service by Matt who serviced our boiler and cylinder. Good communication throughout.

Had our first oil boiler service last week - April 2026. Mark was on time, respectful of property, undertook service quickly and efficiently. Very happy. Earlier this year we had a new oil boiler fitted by Shropshire Gas, they provided excellent service and were clean, respectful and professional. We decided to take the annual 3 star service plan for the heating system. This week we noticed a leak from a radiator pipe joint. We contacted them, they sent Ryan out and he immediately resolved with minimal disruption and waited to ensure the leak was fixed. Excellent service. Recommend.

There is only one place I go to for all my gas and plumbing needs and thats Shropshire gas. I find them amazing, especially Matt. Very professional and would be lost without them.

Excellent service and great communication from the company and engineer, as always.

We had the opportunity to meet Shropshire gas through our boiler breakdown cover, they were very professional giving updates on arrival time and identified our boiler problem quickly. The engineer was helpful, worked in a caring manner and gave immediate advice. I would not hesitate to recommend them.

I have been a customer with Shropshire Gas for over five years. All engineers are really professional and happy to explain and answer all questions. Reliable company and helpful staff over the phone.

Fantastic,reliable ,efficient service as always.Matt our engineer very professional, friendly goes above and beyond..Fab company .

Easy to book, friendly staff & responsible prices. Phil who serviced the boiler arrived bag on time & carried out full service. Got copies of service physically & electronically too. Highly recommend.

Very efficient and was able to answer questions about the Danfoss programmer!

Excellent service from the first point of call. Matt provided our boiler service. Professional and knowledgeable, providing assurance and first class service. Thank you Shropshire Gas.

I have been using Shropshire Gas for a few years now and always had an excellent, prompt, and value for money service. It also matters to me that they are a local firm with local employees. Keep up the great work!

I can highly recommend Shropshire Gas Ltd. I've had a maintenace contract with them for years and have never even considered looking anywhere else. They are there when you need them and will always solve the problem. All the staff from the back office to the engineers are professional, helpful and curteous. A 5 * company

Prompt, efficient service of my gas boiler. Always friendly and polite. Clear explanation given if any repairs etc need doing. Been with Shropshire Gas over 10 years.

From start to finish Shropshire Gas were professional and work was carried out to a very high standard. I was very pleased and would definitely use them again!

Very prompt, good, clean, efficient service, nice personalty and very helpful.

Mark arrived as arranged, to service our elderly boiler. Friendly and very knowledgeable. Excellent service at a reasonable price.

So pleased with the recent service to our gas boiler, and, fire by Shropshire Gas. Engineer was polite, and, friendly, and ensured everything was done professionally, and, with respect for our property. Very happy with our 3 star cover with them, competitive price, and, a quality service provided by them at all times. Thank you.

Shropshire gas fitted two new gas flues to our bungalow. We found them to be friendly, efficient and very professional. They made things very simple for us, from booking a quote, to paying at the end of the job. They explained everything thoroughly prior to carrying out the work, and ensured that we were happy with everything at the end of the job. We have no hesitation in recommending Shropshire Gas Ltd.

Absolutely thrilled with the ongoing service provided by Shropshire Gas. Last week had a repair call out attended to by Ollie, re issue with a radiator. He went above and beyond resolving the matter and identifying a further pressure issue which he resolved and then guided me on how to monitor. Follow up call the next day also when requested, to guide me further. Very professional, knowledgeable, friendly and helpful engineer. They have installed a new boiler and hot water cylinder for me in last couple of years and been delighted with the service provided by the engineers at the time.

Always pleasant, friendly and efficient Boiler already for the next year Colin J

The service on my boiler and fire was done at the planned time in a very professional way. Thanks

Ryan, the engineer, came to repair my boilers which had failed. He was most professional, knew exactly what to do, was Covid-19 compliant and returned the boiler to first-class working condition. All was left in a clean and tidy state. I await contact from Shropshire Gas for the provision of a new boiler. Highly recommended with good service.

very pleased with the heater and the service generally from this company.

Great service, engineer explained what he’d done, very polite

An absolute gentleman very polite and very tidy. Would deffinatly use again

The Gas fitter and services have all been brilliant Tom arranged the New boiler fitting, Jack Ricky Stuart fitted and maintained it. The only problem was with the Office Manager

Rob from Shropshire Gas installed a LPG change over regulator and a service on the boiler for my granny annex, he arrived on time, a very tidy worker and did a brilliant job, I would recommend Shropshire Gas to everybody, in fact I will have them back to upgrade the boiler next year,

Have had my boiler serviced by Shropshire gar since we bout our first house 4 years ago . This year we needed to repair kitchen tap and shower bar so also called upon Shropshire gas. Very very happy with service provided 🙂

Great service. On time, efficient and a good price.

Whole process of reporting a breakdown to arranging an engineer visit and the replacement of parts speedy and efficient.pleasant staff.

Shropshire Gas service my fire anually. My annual boiler service was due this January but my usual guy was no longer Gas safe qualified. I had no hesitation in booking my Boiler service with Shropshire Gas as my previous experience with them was excellent. The ease of booking an appointment, thanks Jackie, To Matt letting me know his time of arrival and the precision of the service. Matt is always so respectfull of my home, cheerful in his work and happy to share information and advise. A big plus is the very competitive price. I look forward your next visit in Spring to service my fire. many thanks March 2026, Matt just serviced my gas fire, excellent, and efficient as ever. Thanks Glenis

Job was a few months back but we had an issue when we bought new house. The heating system is relatively dated and was coming on all time, the switch would continually get stuck so hot water and heating came on together. We did have a few problems post initial fix but fundamentally they came back to rectify the issue as quick as they could. I actually can't fault that, whilst great if it's done first go- I can imagine there are so many moving parts that can impact a central heating system combined with potential bodge jobs from previous house owners that it's not always straightforward fix- but to have a company actually come back and try different things until it is fixed was a relief. It seemed like they dropped everything to come round! It's especially important nowadays when everything seems to be costing a fortune and there are so many cowboys operating. Glad we've found a company that is trustworthy and want to do a good job.

Excellent service in all areas, very pleased

Good service all staff polite and helpful , 3 appliances services, few problems as we had not then services regularly, will no have annual checks ect.

Daniel was very professional and efficient. Worked very tidily and was very polite. Well done!

An initial appointment prior to starting 3 star cover plan. We were kept up to date about the appointment. Phil arrived on time and was super efficient. Very pleasant and chatty.

Working with Shropshire Gas was a pleasure when they installed our new gas boiler replacing the old heat pump system. They arrived on time on the agreed date and were very professional keeping our house very clean. I would thoroughly recommend Shropshire Gas to carry out any of your heating projects. The guys are courteous, crack on with the work and a pleasure to have in the house. They are worth more than the 5 stars I have posted. James

Great service as always, wouldn’t use anyone else 👍

Fantastic boiler service. Extremely fast response to find a suitable slot for us. Engineer was very polite. Great experience!

A friendly helpful and knowledgeable team at Shropshire Gas always do their best for all their customers

Hi Chris, Thanks for your help with making our boiler serviceable again. We really appreciate everything you did, keeping us safe and happy. Very best wishes Patsi (now Barrett)

James was very helpful and fixed the roof very quickly. Just need to monitor during heavy rainfall Thank-you

Our boiler service was due, engineer arrived at the given time and had a young apprentice with him who did all the work while being supervised. He dad an excellent job and both where very polite and friendly.

My boiler wasn't working when I woke up on Saturday. I have Shropshire Gas boiler care so I rang and spoke to a very friendly and helpful young woman. We had snow and freezing temperatures so I wasn't surprised that an engineer wouldn't be able to come until Monday morning. Mark duly arrived just after 9am and after thoroughly checking the boiler, discovered that the problem was that the gas meter had turned the gas off. Mark tried a couple of times to turn it on but without success (his job's boilers, not meters!) and advised me to contact my energy supplier and get back to Shropshire Gas after the gas was back on, in case the boiler needed checking again. Eventually (a whole other story) I was able to ring Shropshire Gas, speaking to another friendly young woman, to say that my boiler was working and I didn't need another engineer visit. I can't speak too highly of Mark's friendly helpfulness, thoroughness and care (I'm 80, a fact I only admit when it's useful . . . ) and the general sense that Shropshire Gas was looking after me.

⸻ Review: I have been using Shropshire Gas for several years to service my boiler and trusted that the work was being carried out properly. However, my most recent experience in October 2025 has been extremely disappointing. My boiler was supposedly serviced, and I was charged £113, but it later became clear that the boiler had not been properly serviced at all. I have since had a different gas engineer inspect the boiler, who confirmed that it showed signs of poor or inadequate maintenance over a long period, which was very upsetting to hear after years of paying for servicing. It is concerning to be charged for a service that was either not completed or not completed to an acceptable standard, especially when boiler safety and maintenance are involved. As a long-term customer, I expected far better care and professionalism. Sadly, this experience has completely damaged my trust. Never again.

Easy to contact, always on time Excellent service from Rob

We had jack come out to check our boiler , as it was making a loud noise . Jack quickly and efficiently found the problem and ordered the part and came back within a few days to replace it . Excellent service! ..

Had our boiler & system checked this week prior to taking out a service plan. We were very impressed with the information given, the prompt arrangement of an appointment & the excellent service by Matt. It was a pleasure to have this courteous & efficient man in our house. Thank you

Chris was a very polite and professional engineer. Very pleased with the service

Excellent service from this company for some 12 years now. Always prompt and on time with a very friendly service attitude Many thanks ...JN

Chris serviced our boiler this week. He arrived on time for the appointment and was professional. Thank you

Matt is a great ambassador for Shropshire gas ltd. He did a good job, serving our Ideal gas boiler & displayed a kind & considerate approach when dealing with my disabled wife. A great Job Matt, keep up the good work.

Yearly boiler service, great customer service from booking appointment on the phone to thorough boiler service by engineer. Happy customer.

Excellent all round experience.

Ollie came to me to fit a new ticket tap,lovely person polite,shoes off as he entered house,a clean and excellent job done,can highly recommend Shropshire Gas

Came on time. Friendly and professional.

Jack came round for combi boiler service. Super responsive from the request and informed all the way through. Quick and friendly service. Highly recommend.

They provide a prompt and efficient service and it is good to support a loacal company.

Shropshire Gas are always there when you need them and they are so willing to help. The staff are so quiet and efficient, there is no mess, no fuss, just service. Excellent service.

Chris arrived within the time period and phoned ahead. He was very polite, professional and did a very through job and explained things after he had finished. Would definetly recomend shropshire gas. Thank you.

Ryan did a great job, took time to explain what he was doing and why. Would recommend and will use again when needed.

When our Engineer arrived he was respectful of our home and carried out a thorough Annual service visit and checked all controls both upstairs in the airing cupboard and down stairs. Advised that the company have gone paperless and all documents would be sent to my email. Which is no problem for us to, everything went smooth. I’m very impressed

Fabulous customer service from the team at Shropshire Gas. We've had Shropshire Gas Service Cover for several years, always impressed with all aspects from the office team to the mobile engineers. Recently we had a water leak on our boiler, Elaine in the office team was superb, so helpful and understanding, going out of her way to arrange a same day engineer visit. A temporary repair was fully resolved within a couple of days, with replacement parts fitted by the excellent engineer Rob who was tenacious and thorough. Thank you Elaine, Rob and the Shropshire Gas team.

Excellent boiler service as always, Ryan is very efficient, on time, clean tidy and reliable.

Very happy with the service carried out by Chris, a polite and competent engineer . The only problem I have is that Shropshire Gas has increased the charge by 12%, way over the rate of inflation

I booked Shropshire gas to service our boiler and balanced flue gas fire. Our installer has now retired and no longer services gas appliances. Shropshire Gas was recommended by a neighbour. Matt completed the two services efficiently, completing all the paperwork in the service booklets. The details were sent back the the main office and invoices were generated and sent to me for payment; an efficient and thorough process. We are very pleased with Matt and Shropshire Gas and will be using them next year. Thank you.

As always, great service.

Had our oil boiler serviced by Ryan from Shropshire Gas for three years now and have always had excellent service.

We’ve been with Shropshire Gas for a few years now and have 0 complaints. Lovely team and great service. Phil Venables came to carry out a boiler service recently and was friendly, quick and efficient. Couldn’t ask for anything better!

Had our Annual Boiler service 26 Jan 26 by gas engineer Phil, he was very professional and explained each stage of the service, he had a friendly attitude and answered all the questions I asked him. We will definitely stay with Shropshire Gas.👍

Great service from start to finish. Friendly team, kept me informed about the time of arrival, and everything ran smoothly. I recently had my boiler serviced, and having used Shropshire Gas to fit it 8 years ago, I’m still not disappointed. Would happily recommend.

On time, very polite and always do a great job also explain what they have done

Great company, used them for the last 5years for boiler service. Always on time, polite and competent, no up selling or shady business like some plumbers A++

Very happy with the yearly service. Matt was punctual, courteous, informative and efficient.

We recently had our gas fire serviced by Jack from Shropsire Gas. He called us to confirm his time of arrival, was plesant, professionl, tidy and helpful. We were very pleased with what he did.

We had our annual boiler service last week with Shropshire gas & as always are very pleased with their excellent service. In particular, the friendless of the engineers. This time we had Phil & the last couple years Matt & they’ve always completed the service within their allocated time slots.

My tenants are very happy with their new boiler and the installation was carried out very professionally by Stuart.

James is always affable and thorough with his work

James the gas engineer has finally sorted out the problems with our heating system after other people have been trying for some years. (Sludge in the heat exchanger)

Had a boiler service Ryan carried it out very good and friendly brilliant Shropshire gas never disappointed see you again next January. john

Matt did a very efficient job on our gas fire and also gave us lots if useful information. Very pleasant to deal with.

New radiator fitted with minimum of fuss, and at short notice. A very pleasant guy managed the installation, all good.

Shane came and did the biz on my boiler (based in the loft so he had a good head for heights!) and gas fire. He kept me informed at each stage of the service and, being an older person, I was reassured by his explanations. My only regret is that Shropshire Gas don't offer a weekend service but it won't stop me using them year after year if they keep this level of service up. So now it's 2026 and I can't find a way to add a new review, so all I can say about the above from last year is ditto, ditto and ditto. Many thanks Jack for a good job

Wry good and professional service. Engineer was friendly and explained everything well.

Phil was great, he performed the service and informed us of the progress all the way.

Very good service and polite and friendly staff. Will definitely use again

Very impressed with Shropshire Gas yesterday. We were promised a visit within that day and it happened. Their friendly, polite engineer was very knowledgeable and helpful, explaining things we had not known and fixing the boiler swiftly. Even our dogs adored him! Would definitely recommend.

I had a boiler breakdown and contacted Shropshire Gas to ask for help. It was probably the coldest day of the year so far and I expected to have to wait a day or two for an engineer to be available. Not so. They pulled out all the stops and Dan arrived at 6pm! Boiler now up and running and I'm an extremely satisfied, and now nice and warm, customer. Really appreciate your efforts and for going above and beyond. I have to single out Dan for his selflessness and help and working well into to his evening. Thanks to all at Shropshire Gas. 👏

The fault on my central heating was diagnosed promptly and repaired within the same day as I reported the problem .

1.Excellent service provided by Mark and his colleague for a boiler repair. Fast, efficient and friendly. Also answered all my questions. Highly recommended. 2. Boiler installation by Ricky and Rob. Always arrived on time and kept me informed when they were on their way. They worked efficiently, neatly and quickly. The installation went perfectly. They made sure that the whole central heating system was working properly before they left. Answered all my questions and were extremely courteous throughout the two days the work required. Also said that If there were any problems to let them know. I cannot praise them too highly. Strongly recommend Shropshire Gas as an excellent company.

Shropshire gas have been so helpful with my boiler repair. Excellent service and great communication thank you

Came 2 days earlier to forecasted date which was great with broken boiler in winter. Efficient in diagnosis of issue and effective repair got us heating and hot water, and great explanation of system and things to look out for for the future. Great service.

Excellent yearly service again by Shropshire Gas. Came out on 24th December to complete the scheduled service. This was expertly and efficiently carried out inclusive of curing a minor problem which if left would have become more serious. Extremely happy with the service provided.

Great service 😊

So far good service, Phil the engineer was very professional .

Very good service and engineer was very polite and now all c/heating is working well. Thanks

Don’t hesitate if you are considering this company, Shropshire Gas Ltd are competitively priced, extremely reliable and professional. Their engineer Chris is a credit to this company, we had our old boiler, loft tanks, airing cupboard water tank removed, a combination boiler and new radiators fitted. The quality of the work carried out deserves the 5 stars. Very little disruption and a fantastic bonus that Chris found a way to connect gas pipe and water to the new boiler without the original plan of going through into utility from downstairs cloakroom for water (utility has granite worktops so could not drill up through them) and also avoiding having to take a gas pipe from outside supply along the gable wall. There are no ends to his skills, he did a brilliant job of matching the bricks and filling in hole from the old vent. Just a fantastic job altogether. All rubbish was removed, everything cleaned and tidied up. I hope he gets paid a great Christmas bonus by Shropshire Gas Ltd, our positive experience is down to him. Not forgetting of course that the initial visit by Tom to assess and provide a quote actually helped us choose this company in the first place as we got a really “good feeling” and felt confident we had chosen the right company. Our thanks to all of the staff we have had contact with during this process.

Great communication, excellent engineer. Would highly recommend Shropshire Gas. Thank you

Recently had my boiler serviced by Shropshire Gas Ltd, very efficient and professional, can't fault them.Well done

Always vey helpful, pleasant and reliable. They've serviced my gas boiler for several years now and the office staff and engineers are first class. Wouldn't hesitate to recommend!

Shropshire Gas were called out to sort an issue out with our boiler. Jack turned up on time and within minutes rectified the problem. Would definitely recommend Shropshire Gas to family and friends.

Booked a 1 year service on a monday, no rush. They booked me in 2 days later (wed). Came on time, text to say on the way. Perfect. No problem. Excellent.

I've used Shropshire Gas twice (Tom & Chris) in the last 12 months for urgent boiler repairs in winter and would highly recommend them. I've got a very old boiler that I just need to last a bit longer & both times they've revived the old thing, including cleaning up an old part that's no-longer available. Prompt, friendly, and very reasonably priced.

Best service I have received when my boiler stop working. Engineer came and sort out the fault in first appointment. He was very kind and helpful. I highly recommend Shropshire gas. Best company very professional way to work and no hidden charges very reasonable charges .i gave them 10 starts if I could . Happy customer. Thanks

First class Customer Service from Shropshire Gas, recently had a problem with the gas boiler, spoke with Elaine in the office, very efficient and professional, arranged for engineer Jack to attend, he quickly diagnosed the faulty ( Broken fan) new part was immediately ordered and quickly fitted by another engineer Mark, excellent Customer Service and I would recommend this company to family and friends.

Excellent service from Mark- a same day response on a Saturday call out calor gas engineer. Thorough efficient and pleased with the invoice too. Thank you.

Great sevice 2nd year great engenair. No mess. Keep up the good work and have a great xmas and new year.

Had Matt as our engineer to service boiler Brilliant service and a very polite and friendly Man Thankyou for your kind service and looking after us Shropshire Gas Ltd

Just a few words to say how please we were with the Annual Gas Service carried out by Matt Williams. We were notified in good time that he was on his way and he arrived in good time. He was very professional and efficient in carrying out the various tasks involved in the annual service, answering any queries we had and giving us guidance on how to make the most out of our central heating. Matt was a pleasure to have as our Shropshire Gas Engineer. Thank you.

Because my problem started on a Saturday I had to wait until Monday for a resolution. However, Daniel arrived first thing on Monday morning and quickly identified and resolved the problem. Thanks Daniel.

I wanted to thank you for the recent installation and repositioning of my new boiler from the kitchen to utility. From start to finish the team were punctual, efficient and polite, and I am very happy with the end result. The new Hive thermostat has been a godsend in managing my heating and hot water. I would not hesitate to recommend Shropshire Gas to others.

Elaine in customer service was excellent, the 3 engineers that came were brilliant, explained everything they did and needed to fix the issue, they also bought 2 fan heaters as the temperature dropped rapidly before they fixed the problem I can't praise them enough at shropshire gas.

Ryan came and serviced our Gas Boiler again this year, excellent service again as last year. Clean and tidy and a nice chap also. Great communication from all at Shropshire Gas.

On 25th of November I woke up to find my boiler was not working .At 9am I rang Shropshire Gas and was reassured someone would be with me that day. 15 minutes later the engineer was at my door and the problem was quickly and efficiently fixed. Great service, staff always polite and helpful .

Very professional all round service. Great correspondence, prompt attendance, excellent work.will definitely be using again

We recently had a new boiler fitted by Shropshire Gas & i can't praise them enough, everything went smoothly from start to finish. Thankyou Shropshire gas a first class job. Jim & Audrey Percival

Excellent service. Very responsive/good communication. Received text message on the day shortly before arrival. Would definitely recommend.

Rob was called out because of a persistent fault on our boiler which required it to be reset frequently. He solved the problem quickly and efficiently by opening a valve on a circuit connected to our hot water tank. Rob also checked the boiler to ensure it was functioning correctly. Rob provided an excellent service and I commend him highly

Excellent service, will always use Shropshire Gas for our oil Boiler services

Have used Shropshire Gas for a couple of years now for rental properties. Excellent service and they liase directly with the tenant to arrange the service which is incredibly useful. Have also used them to service our own external boiler this year. Would recommend and will continue to use.

Used Shropshire Gas since they installed our combi boiler many years ago. It has occasionally stopped working, and they have attended the same or next day. Several engineers have visited and all have been professional, knowledgeable and helpful. We woke up on Monday 17/11/25 to find the boiler not working, I rang and left a message, re rang at twenty past nine and arranged a call out. By 11:00 an engineer called and by 11:45 a part had been swapped and the heating and water were back on. Excellent result. Thank you. Monthly service plan is good value and they have always done their best to help.

Great service. Jack was both friendly and professional.

Matt visited us and I can’t fault him a very pleasant man explained everything he was doing and after our boiler had been serviced he explained what had been done, Matt always tidy up after himself too. we’ve had Shropshire gas for a good few years now and we wouldn’t go anywhere else, it’s also nice to send the same engineer out each year makes it just that so much nicer. Highly recommend this company and Matt is a credit to the company.

Really helpful that the company contacts me to remind me that my boiler is due servicing. The date was easily arranged and the engineer arrived in a timely manner. He was very friendly and thorough in his work. Will use again when I get the call next year

Shropshire Gas gave me excellent service I have no problems whatsoever since my boiler was serviced. Ryan provided good advice and was very helpful Many thanks

Ryan rang us before coming to service our boiler. The service was carried out efficiently with minimum fuss. Very pleased.

Great work by Chris. Pleasant and efficient even towards the end of what clearly had been a busy day. Thanks

Used Shropshire Gas for about 15 yrs ,recently they attended to our boiler tripping out the electrics.Attended same day trace to faulty with water ingress into water pump electrics..Up and running same day and fitted new pump 3 days later .Was more than happy with service engineer Jack.

A very experienced company from installation to annual service and the staff are always pleasant and happy to help.

Matt provided the usual efficient and effective service of our two gas appliances. The work area was left as he found it and we are pleased with his work.

Shropshire Gas has recently replaced our old Bosch system boiler with a new Bosch 8000 Combi boiler. Chris, who did the installation Did excellent work very efficiently. The water tanks in the loft were removed giving us a larger loft space also the hot water tank was removed so we now have a large airing cupboard which pleases my wife. We are so pleased with the results. The boiler works very efficiently providing Almost instant hot water at a very good pressure the central heating is also very efficient heating Up the radiators very quickly. The new boiler is controlled using a Bosch thermostat and an app which we can view when we are out and about. The boiler has also come with a 12 year warranty and the boiler can also be monitored by Bosch ensuring the boiler works efficiently. A brilliant result, thank you to Shropshire Gas And Chris the installer.

I have been using Shropshire Gas for some years now . I went somewhere else briefly but soon returned when the competition did not match the standards I had come to expect . I will stick to Shropshire Gas

I have a service contract and Dan came to do the annual service and replaced a part. I also mentioned a noise but this wasn’t identified during the service. I emailed a video to them and they called me back very quickly to arrange an appointment. Communication excellent by text and email and Dan was very polite and respectful. Thank you

We've just had the first annual service on our boiler which was supplied and installed by Shropshire Gas twelve months ago. They contacted us to arrange the service and agreed a suitable time and date. The engineer rang us15 minutes before arrival, introduced himself and carried out the service. Phil, the engineer, was very friendly, knowledgeable and helpful and left no mess. Both the company and the engineer were efficient and professional and I would recommend them to anyone without hesitation. John Furney.

Thank you for such positive service when the boiler started leaking water.Thank you to Matt for solving the problem and going above and beyond to fix it.

We were very pleased with our boiler service conducted by Daniel (Walton). He was thorough, friendly and informative - and the boiler is working well!

We have used Shropshire Gas now for several years for both boiler and gas fire service and maintenance work, and for the first time quite recently, their plumbing service. From first contact to completion, everything is done competently and professionally. I am more than happy to recommend them.

Arrived on time, kept everything very clean and tidy. He did a thoroughly good job 👏 friendly and helpful. Serviced the fire and boiler.

Can not recommend Shropshire gas enough I have the service plan, this gives me peice of mind that if I ever need them they will be there 365 days a year. Just had my yearly service and need a replacement part which was done in a couple of days by a lovely young man called Ryan.

Recently had annual boiler service. Easy to arrange and Elaine was very helpful in scheduling a time that fitted in around my work commitments. Jack attended on time and I was able to track his arrival. The service was very thorough and Jack also provided some excellent advice about thermostat control and getting water hotter. I can thoroughly recommend Shropshire gas for boiler and central heating work. They fitted new radiators a couple of years ago and their work and reliability has always been top quality.

Excellent prompt service to thoroughly carry out a warranty service on our Flavell gas fire, will have no hesitation to use them again.

We switched to shropshire gas 3 years ago now and are very happy i now have my boiler, hot water and lpg gas fire serviced yearly , easy to contact and get help when you need it. Mark has helped us a lot highly recommended and local

Excellent service from a great team. James was very thorough with his diagnostics and kept me fully in the picture with the work he carried out. Elaine was excellent with keeping me up to date with orders and getting the parts and work booked in as speedily as possible. Great team. Thanks

Shropshire Gas have provided my boiler and central heating service for the past four years. They are punctual and their engineers polite and efficient. My latest visit was completed by Ryan who was professional and attentive to a query I had concerning the boiler. He has since his attendance contacted me again to clarify if there are any problems. All in all a good service and I would recommend them to others.

Excellent service from the start . Easy to book a service , an update on the day with time of arrival. Mark was great , very respectful and a clean and efficient job done . Also Beth in the office was very helpful. Highly recommend 👍

Always have Shropshire Gas to service our boiler. From.the initial booking to the engineer everyone is friendly helpful and professional. Boiler now operates with maximum efficiency.

Usual excellent experience. Matt was a lovely engineer nothing a problem and every stage explained. Very competitive price. See you next year.J & C Bentley

Always happy with their service.

Dedicated and highly competent engineer getting to the point of the problem with our boiler - it's fixed now, excellent!

Have used Shropshire Gas for 20+ years Always find that they provide excellent service Recent annual boiler service by Phil was again up to their very high standard Wouldn’t hesitate to recommend them

as the stars tell, excellent service, the only thing left to say is "a big thank you"

Excellent service yet again by Shropshire Gas. Good communication, good punctuality, efficient delivery of their services. Very pleased, thank you

I have been with Shropshire Gas quite a number of years now. Recently they came to service my boiler. Phil the engineer arrived on time, respected my property, was pleasant and he worked efficiently. I would have no hesitation in recommending Shropshire Gas.

Shropshire Gas are brilliant at letting us know when the boiler needs to be serviced. The engineers are always prompt and thorough in what they do. Their Service plan is good as there are no big bills at the end of the service. Well done Shropshire gas.

We had a new boiler and tank which took 3 days . The work was excellent everything was left clean and tidy also with very little disruption Stuart was fastidious in his work and multi talented he is an asset to Shropshire Gas . Well done Stuart

Great service from the team at Shropshire Gas. Excellent communication and organization. Ryan attended our house and carried out the work efficiently and professionally.

Fantastic communication before, during, and after. Came exactly when we expected, did a thorough job. I wish all professionals were like this!

We have a boiler service contract with Shropshire Gas and recently had a problem with two radiators not working.It was found that pipework to the radiators was blocked and needed replacing.Engineer Ollie carried out the work and was the most pleasant of young men.He worked relentlessly to complete the work and left the whole system working to our satisfaction.It took less than three weeks from reporting the problem to the work being completed.Excellent service.

Always had great service from Shropshire gas. I have the 3 star support for under 20 quid a month, I like the peace of mind that no matter what goes wrong it’s getting fixed. Probably been with them 15-20 years now. They supported my old Baxi boiler well beyond its acceptable lifespan, and I’ve stayed with them now I’ve modernised, even though I have a 10 year warranty with Worcester Bosch. Their service Includes everything even a radiator valve leaks/seizes and they sort it. I was with British Gas. I left them in a strop when they tried to tell me I needed to pay for a full system flush. Didn’t need one. Been with Shropshire Gas ever since. Great service!

Chris done a great job fixing a boiler problem then serviced my boiler, really nice guy to talk to .

We hand a new combi boiler fitted to replace the old boiler and hot water tank. Chris was absolutely brilliant he did an amazing job making sure everything was neat, tidy and reinstated very well. He even used matching bricks to fill where a vent had previously been in the wall. We also had the guys back to change some taps and sort a radiator that refused to work. Again great work done. The lads were friendly and tidied up everything when they finished. Can't recommend highly enough.

Have been using Shropshire Gas for quite a few years now. I would highly recommend them, I think their customer service is second to none. Recently had my boiler serviced by Chris, he was very polite, professional and explained all that he had done. I couldn’t ask for more there are no negatives. Thank you Shropshire Gas.

Excellent company, really impressed by your fantastic customer service both in your office and also the engineers who.come to service our boiler. Super friendly and helpful every time

All good, maintenance check carried out efficiently and feedback given by friendly engineer. Reliable service.

Excellent service and highly recommended. Very polite and respectful clean service. I’ll be back 😂👍

Just had boiler serviced and also had an intermittent fault. Shropshire gas turned promptly fixed fault and serviced boiler with no fuss or bother they provide a first class service. Would not use anyone else.

⭐️⭐️⭐️⭐️⭐️ 5 Stars We’ve been using Shropshire Gas for over 20 years, and they have consistently provided outstanding service. They’ve looked after both our own home and several properties we let out, always delivering professional, prompt, and reliable work. Whether it’s annual servicing, repairs, or new installations, their engineers are knowledgeable, courteous, and take real pride in their work. It’s rare to find a company that maintains such a high standard of care and trust over so many years. We wouldn’t hesitate to recommend Shropshire Gas to anyone looking for a dependable, local team who truly value their customers. Mike & Di Hamer

my mother in law had Daniel Walton come to service her boiler and gas fire he was an absolute great guy was very friendly and he did a great job would recomend shropshire gas as a very good company thanks Andrew.

Excellent from start to finish

Three lpg water heaters serviced, prompt and efficient.

Had a boiler issue, had no hot water or heating for days. They went above and beyond to help, on line initially. Elaine contacted me to check if issue was resolved and informed me that they had an engineer available the next day. Jack sorted the issue, many thanks. Have had previous work done by them and have been generally superb.

As on previous visits to service our central heating oil boiler Ryan did an excellent and thorough job. Recommended !!!!!

We had our boiler serviced. It was quick easy and no mess but best of all was the great price. Will definitely use again. Thank you

Always had a very good service from Shropshire Gas. Administration on the ball & very friendly & curious. Service on boiler carried out efficiently by friendly & helpful personnel, who also clean up if needed & leave everything tidy. Thank you one & all for such Customer Care.

Great service professional and friendly at a great price. Highly recommended.

Very good service fixing a simple problem two other companies had not been able to fix; thank you

This was our first experience of Shropshire Gas, who were very efficient from the start! the engineer was also pleasant and thorough, great service! 👍

I have used Shropshire gas for many years and have always found them to be very efficient and a pleasure to deal with.

Phoned up to make appointment friendly customer service. Technician arrived on time on requested day. Found minor fault repaired in minutes. Clean and tidy. Service was excellent.

Great service, again from Shropshire Gas.

I have been with Shropshire gas for several years , they have always given me prompt friendly service . All the engineers I’ve dealt with are courteous , polite and friendly . I am more than happy to recommend them,

Mark the engineer is very efficient while he worked on my boiler and the heating within my home.

I have the annual boiler service from Shropshire Gas. They always provide a professional quick service and I never have any issues with thier quality of work. Highly recommend.

5 Star service as always

We signed up to Shropshire Gas' Three-Star Service Cover Plan on the recommendation of the previous homeowners. This has proved to be a great recommendation - communication excellent - swift responses - service fantastic. So far, the boiler has been serviced, and a call-out was covered under the plan for repair of a leaking pipe. Very happy with the service received - will be continuing with the cover - and would recommend to others.

Very efficient and polite.

Excellent friendly service and great communication.

Shropshire Gas contacted me and arranged to carry out my annual service. The engineer arrived on time, on the arranged date. He was respectful of my property and was friendly and polite. The service was carried out quickly and efficiently. I am very happy with the way they carry out their business.

Mark arrived on time and quickly sized up the situation. Made a few adjustments to the settings and voila no more issues. Thanks Mark

I have been with Shropshire Gas for over 6 years and I cannot fault the service they provide.The engineers and all the staff are really polite and helpful.I am on 3star service cover and it is very good value for money.Would highly recommend them great customer service.

Great first visit and process. Engineer very professional, friendly and thorough.

Excellent service, quick and efficient. Couldn't ask for more.

Fantastic service from Ryan at Shropshire Gas. Replaced a faulty valve and circuit board to get our hot water back on. Super quick diagnosis and a professional, friendly attitude. First class. Recommended

Wonderful service. I've used Shropshire Gas for a while now very professional and always happy to help.

I have been with Shropshire Gas nearly 10 years and cannot praise them highly enough. My boiler is serviced every year without fail, and if I have a problem they are on the job very quickly to sort things out. I f you need a reputable and highly efficient company to look after your oil boiler and heating, then go no further and take out a policy with Shropshire Gas Limited.

We recently had our boiler serviced by Shropshire Gas and the service engineer, Mat, did a great job. Thoroughly professional and polite, both the engineer and the lady who I spoke to on the phone. After explaining to Mat about an issue, which I thought was air in the system, he found out quickly that it was something a lot more serious and required a replacement part. The part was ordered for the next day and Mat returned to replace the faulty part in the afternoon that same day. Not only did it fix the issue, we also have hot coming through vey quickly, which I had noticed was very poor over the past months. Overall I would highly recommend Shropshire Gas. A great team. We will continue to use them for any of gas issues.

Excellent polite service from engineer Jack, who serviced our gas boiler.

they have just fitted a gas wall heater in my flat and have done a great job thank you,

Very happy with service. On time and professional.

Arrived on time. Very polite engineer. No problem at all. Job well done.

Daniel from Shropshire Gas recently came to cap off and remove our gas fire. He was very pleasant. Extremely efficient and very tidy. Highly recommend.

I have used Shropshire Gas for over 10 years now. They have consistently proved to be reliable and value for money. Their gas engineers are always knowledgeable, pleasant and vey helpful. Their 3 star service plan is excellent and well worth having. I have called them out several times over the years and they have always got the boiler running again and the heating back on.

Daniel the engineer was very professional and had great customer service skills, he serviced our boiler last year and did such a good job we went with Shropshire Gas again.

I have been with Shropshire Gas since 2018 and have found them to be excellent. I have a service and emergency call out plan with them which provides an annual service of the system plus peace of mind in the event of an emergency. I would highly recommend Shropshire Gas to anyone for both quality of service and value for money.

We have recently had our annual service.We were grateful for the timely reminder and booking in a call was handled efficiently. The engineer was punctual considerate and polite.He checked our boiler and had a look at an intermittent leak on one of our radiators. We now look forward to a winter without heating problems. Thanks Glyn Devey

Had my annual service done by Jack. Phoned to say he was on his way, which helps. Job done quickly, cleanly and cheerfully.

We have used Shropshire gas for many years on all of our boilers. They are professional efficient and reasonably priced offering an excellent service particularly their annual services plans. Our present very old boiler has had many issues but they are keeping it going providing services and parts which hasn’t always been easy. The engineers are friendly and sympathetic to our issues. Very happy thank you

Very happy with the service. Engineer arrived promptly and was very efficient.

Jim, Chris & Team were amazing from booking in to completing annual service on boiler. Highly recommended

We have been using Shropshire Gas for nearly 12 years now, since they installed our current boiler. I have always found them to be easy to contact, helpful and to provide excellent service. We have had a service agreement with them since the manufacturers warranty expired and it is really good value for money. In recent years, we have always dealt with Mark, who truly knows his stuff. He recently carried out our annual service and as usual did a thorough job. Would highly recommend.

Prior notice of arrival time given::Punctual, tidy, polite and efficient

Had service contract with them for many years now. Excellent service

Shropshire Gas have serviced our boiler for a few of years now and have been excellent at keeping us trouble free . We’ve called them out twice to help with problem solving. They arrived promptly and dealt with the issue efficiently. A ‘ Thank You’ to Jack who recently helped to investigate a small glitch and put our mind at rest. Great service!

Excellent service as usual. Office staff and engineers friendly. Would recommend 100%. Keep up the excellent service.

Had a new boiler fitted price very reasonable service was excellent would recommend, tradesmen were tidy and very helpful, Allan

Recent 12 monthly gas check. Great friendly service from Matt. Recommended this company.

Shropshire Gas, compared with my previous servicer, was the only company who said "Yes - we can fit that", when replacing a BAXI side vent to a Worcester Bosch top vent boiler inside the same kitchen cupboard. Well done Tom & Stuart. Matt has continued the excellent and friendly customer service during servicing.

Shropshire Gas always arrive promptly, do an excellent job on our boiler service and clear up well after themselves.

A brilliant company and for the second year now they have serviced our boiler. A much needed reminder from them that the boiler was due a service and booked in really quickly. The engineer was brilliant, knowledgeable and friendly. I highly recommend Shropshire Gas!

First time user of Shropshire Gas. Communication was excellent, both before and after the inspection. The engineer was on time and excellent.

Very happy with the Boiler service conducted by Matt last week. Matt was friendly as well as being efficient and professional

Knowledgeable, friendly, helpful and trustworthy. What more is there to say! Thanks Shropshire Gas

Been with Shropshire Gas for nearly 20 years, a top company with competitive service plans and experienced fitters. Thoroughly recommend

As ever very good service from Shropshire Gas on Friday with Matt. Always do 'what it says on the tin '! Price seems to have gone up but still good value for an annual cover.👍

Matt came round to do our annual service on our Intergas boiler, as usual, always very polite and informative, working efficiently and quickly. This time he recommended that we have a new boiler, as our current one was leaking badly. Thankyou Matt we have taken steps to upgrade to a new boiler.

We had a new boiler fitted last year and it was due for it's annual service. Elaine in the office booked it in to suit me and Chris did the service, it was 32 degrees in our attic so fair play to him!! Excellent communication throughout and I would definitely recommend Shropshire Gas to everyone 🙂

Very clean and tidy, serviced boiler 7/7/25

Engineer attended my mum’s property promptly and capped off the gas hob as required. Great service!

Very pleased with the job Jack did. Very friendly and helpful. I have been using Shropshire Gas for my annual boiler service for 8 years and will continue to use them.

Excellent service. Friendly staff. I've used Shropshire Gas for many years now and never had any issues. Highly recommended 👌

Can't fault the service always on time and efficient with all requests.

Very pleased with the service from Shropshire Gas. I would recommend this company .

We’ve had a service contract with Shropshire Gas for a while now, excellent response for urgent radiator repairs and servicing our boiler every year. Highly recommended.

We have used Shropshire Gas for more than 10 years now, they fitted the new gas boiler and have serviced it on a regular basis and it still runs like new. The office always gets in touch to arrange the service and the engineer always arrives on time . Well done.

Shropshire gas are brilliant mark came and did our service advised us of a later time than stated as he had an emergency great communication

Mark the gas engineer was very polite and friendly. He did an excellent job removing our old gas fire and permanently capping off the gas supply. He explained exactly what he had done and he was easy to understand. I would highly recommend Shropshire Gas Ltd.

Annual service just completed. Chris, the engineer, was courteous and very thorough. He also checked and dealt with an additional issue efficiently. It was a pleasure to have him working in the house. Excellent service.

Excellent service, such a nice guy

Have used Shropshire Gas for years, never a single problem. Always very pleasant, helpful, obliging and above all competent.Also fairly priced I think.

Excellent service from Shropshire gas from Laura who sorted the service booking to Matt who completed the checks and set the cover plan up. Thank you

I have been with Shropshire Gas for 5 Years now and always receive outstanding service, problems get fixed quickly and all the engineers who have been out to me are all professional, polite and nothing is too much trouble. I trust Shropshire Gas and wouldn’t use anyone else. Ryan completed my annual service today, when he finished, he said that everything was fine and explained all the tests. Fantastic service!

Fantastic service, efficient and reliable every time, highly recommend

We just had an annual service done. Bang on time, quick and effuicient. We also had a gas supply and cooker fitted plus new raddiators. All done by Shropshire Gas at an acceptable price.

The entire process of booking the appointment, keeping us informed and follow up was top notch. Service was excellent. I am going to use their service for annual maintenance servicing and any other services needed in future.

Great service and thanks Mark, well done

Great, prompt service and kept informed at all times.

Called first thing in morning, received a message to let me know when engineer arriving. He arrived very quickly. Really pleased and problem sorted straight away

Had my annual service done by Jack this year. Once again, a polite, friendly, efficient and informative service as always. The team I liaised with to book were very accommodating, and updates on appointment details really useful. Thanks all, and happily would recommend.

Matt was very friendly and helpful telling me about 3* service cover ...

Excellent service from Shropshire Gas. Service completed yesterday by Daniel who was very efficient , we were very happy with service so Boiler contract taken out. Wouldn't hesitate to recommend Shropshire Gas.

Rob is very thourer and does a great job, thank you

I had a gas meter repositioned and pipework replaced as well as a boiler service. All done by helpful, clean and efficient staff. Thanks.

Prompt response to a what I felt was an urgent issue - I had allowed water to get into my gas combi boiler! I had used Shropshire Gas for servicing purposes and Elaine in the office arranged for a visit within a few hours. When Rob arrived he quickly assessed the situation, which wasn’t as bad I’d feared. He was courteous and informative. I would highly recommend Shropshire Gas for servicing and any related issues.

Totally recommend Shropshire Gas. Matt (gas engineer) was very courteous and knowledgeable. He did a thorough check of our gas boiler. The ladies in the office were very polite also. Very easy to book a service. All in all, a smooth experience and will definitely use again.

Very polite, very efficient. very happy with the service.

A great and efficient job done by a polite and professional fitter, Matt. Well pleased. 👍

Perfect I do recommended for everyone.

Boiler, annual service. Very pleasant service right from phoning me to book appointment. All staff that I had contact with were very professional but not forgetting to be friendly and approachable . Good team all round.

Great service, helpful & friendly engineer (Mark). Fault found & fixed quickly.

Soon found the problem Will want mark to service our central heating every time

Michael. 19/6/25 jack came on time very polite did boiler service very informative on what he was doing cleaned up after finishing 👌

Great service from Rob the service engineer,on time and very polite and friendly.

Fully recommend a service contract with Shropshire Gas. Affordable price and helpful professional service when its needed most.

Excellent service yet again, very good communication throughout the booking service.

Gas boiler was serviced by Daniel, he was really polite, friendly and informative. We had a fault with the boiler, it was fixed on the 2nd visit once parts were ordered. The whole process was smooth sailing. Been with Shropshire Gas for a number of years, definitely recommend.

The engineer identified the problem with our boiler quickly, part ordered and fixed promptly. Polite and courteous engineer. Would recommend.

I booked my service for my boiler through Shropshire Gas who are very efficient with their booking system and Matt came out and nothing was to much trouble for him during the service.I would highly recommend them 10/10

I found them very reasonably priced, and helpful, nothing was to much trouble. The lads cleaned up at the end of the day and got on with the job. Very pleased with them all. Recommended them to my neighbour who has used them as well and she is also pleased with what work they have done for her. Top job.

Great company Matt serviced my boiler he was very polite and helpful and went through everything and i know if any concerns about my heating they will quickly sort it

Came to my house put tape round the pipe and and asked for 80 pounds. Broke a week later. Asked to come back to do job properly they said, "the engineer had only one hour to do the job. For the engineer to come again it will cost u double". Don't ask these guys to come out and do any work, they terrible. "Jack of all trades master of none"