Addison & Lans Ltd
4.8(13)Telford • APHC • OFTEC




About
Addison & Lans Ltd is a heating firm based in Telford. They look after boiler servicing, central heating installation and bathroom plumbing. The team works with homeowners on these jobs, from a yearly boiler service through to fitting a full heating system or a new bathroom.
Services
Reviews
4.8
Addison & Lans Ltd is a local family firm that customers have used for years, with several reviewers praising the team as polite, thorough and tidy. One reviewer said a bespoke kitchen tap was sourced and fitted well for a low-pressure system, and another reported a faulty gas valve replaced on an old boiler, which then ran better and quieter with no mess in a new kitchen. Others described a central heating problem fixed after years of poor operation and a boiler leak checked quickly, while one long-standing customer praised the annual service and call-out response. One reviewer gave three stars and said the same engineer twice complained about their animals and an untidy house, and they would not use the firm again unless they could have someone different.
Used others but this is local family and they're great service. Had our new combi and sooo tidy when finished even the bricks on side matched perfect. Just had 1st year check and cannot recommend enough.
We have used these guys for years and will always do so, they are excellent! Very thorough, very polite and very good.
Absolutely amazing team they go above and beyond can't praise them enough 🙌
Personal , efficient and brilliant at what they and very reasonably priced . We have used them on several occasions over the years . They take time and care even with the small jobs. Our recent experience was fantastic . Chris sourced a bespoke kitchen tap for our low pressure water system. In his absence for a holiday , Emma got us booked in and the boss came and fitted it beautifully. Thankyou!
An absolutely outstanding service over 15 years. Outstanding all round service in particular call out service (when boiler has been on lockout)they arrived every single time within the hour, to yearly service, to amazing customer service. The list goes on. An amazing service all round. I have felt like a very valued customer. Absolutely faultless
We had a problem with our gas boiler. I called Addison & Lans on the Wednesday afternoon and they called the next day at lunchtime. They quickly found that our 20 year old Potterton Suprima boiler had a faulty Gas Valve. They immediately called around and found a replacement Gas Valve. 24 hours later they visited us and fitted the part. Our boiler is now running better and quieter than it's done for years. The two guys did a fantastic job and didn't make any mess in our new kitchen. Well done Addison & Lans.
Great service. central heating never worked properly for 5 years and Addison Lans fixed it and it now works perfectly. Various other jobs sorted for myself and neighbours. would definitely recommend them
I had a bad leak from my boiler and they were very quick to come and check it out . very pleasant to deal with and at a very reasonable cost
Amazing family run business, all work hard
Come when you need them. Poor customer service though. The same guy has come twice and really likes to moan about usually my animals so I made sure they were out of his way, now he moans about the house being untidy even though it's not. Won't be using them again unless we can have someone different.
Very responsive to customer needs and act quickly with a high degree of professionism. They seem to be able to tackle any plumbing job wether large or small with the same professionalism.
Area
Opening times
- Monday8:00 AM – 4:00 PM
- Tuesday8:00 AM – 4:00 PM
- Wednesday8:00 AM – 4:00 PM
- Thursday8:00 AM – 4:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2000
- APHC
- OFTEC
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