Acoll Heating and Plumbing Ltd
4.4(7)Teignmouth • OFTEC




Services
Power flush
Electric boiler installation
Wet room installation
Reviews
4.4
Acoll Heating and Plumbing Ltd has been praised for boiler work and bathroom fitting, with Luke named as the person who did the job. One customer said Luke decommissioned an old oil boiler and fitted a new one elsewhere, left things tidy each day and kept them informed. Another was pleased with the quality of bathrooms fitted and has ordered more work. Jude was described as a helpful, responsive manager. A shower pump problem was dealt with politely and efficiently, and another customer found the firm always helpful, clean and tidy across several visits to a holiday home. One customer complained that an engineer was not on time, that the manager was rude and argumentative and hung up on them, and said they would not use the firm again.
Luke did a fantastic job of decommissioning our old oil boiler and installing our new boiler in an alternative location. He left everything tidy and clean at the end of each day, kept us up to speed on any developments or decisions that needed to be made and was unfailingly helpful. A really nice guy, going the extra mile to carry out a great job. We will certainly be booking Luke in for all our ongoing servicing needs.
Great service
Fabulous, professional service. Luke is an excellent plumber. Jude is a helpful, responsive manager. I am very pleased with the quality of the bathrooms fitted, and have ordered more work on the basis of this. I would not hesitate to recommend this company to everyone.
We recently had a problem with a shower pump previously installed by Acoll. Despite Covid , they visited and examined the problem. They ordered the necessary repair kit and we arranged a date for the the work to be done. They turned up on the day and on time. The engineers were polite, friendly and very efficient. We would certainly use them again for plumbing and heating work and we would have no hesitation in recommending them.
Always helpful, clean and tidy. Have used this company several times for my holiday home and their workmanship and attitude are always excellent.
Failed to let me know engineer was not going to be on time when I rang to chase had no idea when he would be here despite appointment being made 2 weeks ago. Manager/owner of the company spoke over the top of me, was argumentative and rude and then hung up on me. When I rang back he refused to apologise and said do you want him to come or not. He couldn't have cared less. Rude and arrogant. Will not use again.
Area
Areas covered
Torbay, Exeter
Opening times
- Monday8:30 AM – 6:00 PM
- Tuesday8:30 AM – 6:00 PM
- Wednesday8:30 AM – 6:00 PM
- Thursday8:30 AM – 6:00 PM
- Friday8:30 AM – 6:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2016
- OFTEC
- Domestic work
- Landlord work
Suggest an update
This page uses publicly available information to help people find this business. The business is not currently affiliated with or partnered with Tradehand. Get in touch to update the information.
Get in touch

