DA Cook Heating Ltd

I have been a customer of DA Cook for a long long time and have always been pleased with their customer service. In December I had a leaking boiler and Ben came within a few days to replace the right manifold. When I woke up this morning there was a lot of water beneath the boiler and Ben came out within a few hours and replaced the right manifold. What a fantastic service. Got me out of trouble as I had house-sitters arriving shortly who would not appreciate a house without heating in January.

A really great company. From annual boiler servicing, to a same day visit in the Christmas holiday period to replace a failing shower, they always impress with outstanding service. 10/10 every time!

Excellent service, replaced a boiler and flue, professional, tidy and even offered heaters when our boiler wasn’t working.

Brilliant service and Paul is very friendly and professional. Been with them over 10 years

This is an excellent family run business. They have been servicing my boiler for years. I recently had a breakdown and Ben, the boss, was out in a few hours to fix it. Thanks to all at DA Cook. All 5 star business.

Cameron was excellent so helpful and really assisted my 90 year old mum with her heating. Many thanks for the wonderful service

I have used these guys to service my boiler for the last 4 years. They always arrive on time, are friendly, cheerful & professional and they provide a clear written report. This year I forgot to book my service and the office team phoned to remind me so I could get it booked in. So they're clearly paying great attention to detail both in the field and back at HQ.

Thank you to engineer Cam for fab service and patience dealing with our boiler, you have saved the day! Thank you for all of your help.

Called out to sort my central heating. Absolutely first class service. Couldn’t fault. I highly recommend this company. Thank you Cameron.

What first class service! I called at 9.35am and my fault was corrected same day by about 2.30pm. Wonderful!

Arrived on time. Very pleasant, affable engineer ~ even made friends with our dog! Diverter Valve needed replacing. He explained everything in easily understood detail. Spare on his van and fitted in no time at all. EXCELLENT ALL ROUND, would highly recommend.

We had a boiler disaster and the only company 'da cook' solved it. Our boiler was 23yrs old and we had our emergency home insurance cover so tried that no success. Within one day of a call da cook got someone out I think Cam? He was amazing thanks, but realised old boiler no repair options.We were existing customers. Next day a call to say will get a new boiler in. Jake and Ben thank you not straightforward. We have a Worcester Boiler! I really cannot thank them enough as well as ladies in shop. Caroline you sorted it there may be another there but can't remember her name sorry. You got us urgent help. Had to write this as it shows what they are about

I have been a regular customer with DA Cook for many years and cannot recommend their service engineers highly enough. My regular service engineer (the guy who owns some lovely dogs) always gives a professional, friendly, superb service. A special thank you goes to the fair haired guy who called just before Christmas and advised that the problem was not a central heating issue but due to guttering faults (I had recently had some gutter work done and there were a few problems). He was so kind, advising what needed to be rectified. Thank you so much. I feel that these engineers do a fantastic job and they truly care about their customers, which is a rare commodity these days.

I would highly recommend DA Cook Heating Ltd to anyone who requires a professional, experienced and friendly company. I would definitely use them again

Brilliant service. On time and good value

Done a fantastic job in my new bathroom Aden was really very professional thank you

My boiler would not stay lit so called them to resolve problem and for a service. Their engineer was on time, polite, explained everything and cleaned up after. Because of the problem I had to have several parts replaced and three visits. Each time I was kept up to date by the office of what was going on. By the end I was expecting a huge bill however their charge was less than I imagined and good value for the service I received. I would recommend them.

Did not phone back??

Professionalism, efficiency, expertise, reliability - I'm really impressed with this company and their service. I have used them three times for plumbing repairs and all jobs were completed to a high standard. Their engineers are well-trained, polite, diligent, and clean up so well after the work that the site looks better than when they arrived. Kudos to Liam for a great job today.

Very good service. Arrived on time.very polite and efficient young man. Completed job to my satisfaction. Would highly recommend

Always had an efficient, friendly and prompt service from the staff who work at DA Cooks.

Very helpful.

Fantastic company who repaired my parents boiler. The service we received was faultless, extremely accommodating with an exceptional response time. I can highly recommend D&A Cook 100% A++++ 10/10 THANK YOU.

Left voicemail for a callback. Return call almost immediate, than you. Unfortunately I was advised they are not taking on any new customers 🤔☹️. Great place to be in for a business! Gave 4 stars for the return call and honesty.

Used them to change some radiator valves and update ancient heating controls. Friendly, efficient and reliable company. Neat work. Will use again.

A plumber that now, I quote 'does not install or repair showers'. Arrogant and poor service, relying on local dominance and past reputation. To cut a long story short... after a 3 week wait, fitted a new thermostatic valve (that I was told to source myself by their engineer) for my shower, less than 12 months later faulty, called to ask someone to come out 2 times, each time no call back despite promises. Called 3rd time, told by rude office staff 'we no longer install or repair showers' and claimed to have no record of installing the thermostatic valve. Either the customer is making this up - or this company is unprofessional and / or dishonest, make up your own mind! Found an excellent local plumber who arrived following day, repaired the shower, and was surprised by the poor quality of the previous repair by DA Cook. I have since heard others talk of their poor experience with this company, both friends and tradespeople. AVOID

Everyone was very helpful and the job was done well. Thank you.

Came out very quickly and fixed my boiler. Very nice price.

The owner came out to see if the gas fire we had ordered would fit where we wanted it..and measure for fitting.. Communication is excellent and the fire is being fitted on April 9th. So far very impressed

Busy but reliable tradesmen who offer great service.

Excellent friendly service

Reliable and competent with trustworthy staff. They can handle most applicable technologies and undergo regular training courses on new products. Prices are standard for the industry.

Never had a problem with the service it's always spot on and to a high standard I'd highly recommend

We have used D A Cook to service our gas fire for a number of years. This year, for the first time since we've had it, the fire needed repairs in addition to the basic service. Several days after the service appointment we received a call to say that they couldn't supply the spare part (the fire isn't a make they deal with) and we would have to source it ourselves. When we asked how soon a repair could be done if we got the parts, next March was initially mentioned although they would 'see what they could do' to fit it in earlier. We found that parts were available online and asked for a call from the D A Cook engineer to check that we were sourcing the correct item. After a further silence and a week after the original visit, having heard nothing, we called again. This time the engineer did phone us back to say that even if we did obtain the part they would not fit it! This is the first time we have needed anything other than a service from D A Cooke and having been left in limbo for a week we now feel totally let down by them. We have now cancelled future service appointments for our fire and boiler and made other arrangements.

I always use D A Cook for installations and servicing. I had a boiler break down at a rental property today and they came out, found the fault, replaced the part and had the boiler up and running with in two hours of my phone call. That is customer service at its best ! Thank you.

Great local firm that I've used a couple of times providing quick, affordable and thorough service. Highly recommended!

Just had our washing machine drain unblocked by your engineer.... excellent service, clean, quick and efficient. I understand DA Cook don't normally do drainage jobs, but the work was much appreciated given the current COVID-19 situation. Our home cover plumbing/drainage policy company wouldn't attend because it was not classed as an emergency, but your engineer completed the work within guidelines and entirely safely. We always use D A Cook for plumbing and boiler servicing and have never been disappointed. Thanks again.

Excellent, professional and caring

Excellent service, friendly and efficient. Would definitely use again

All the staff excellent special mention for Paul and Steve

Have recently had a new bathroom installed and the end result is fantastic, you would never believe it is the same room! Excellent work at a good cost compared to other quotes I received. Definitely recommend and will be using them again for any future plumbing and heating works.

This is the place to go for good boiler servicing, very friendly and accommodating and reasonably priced

Excellent service. Friendly informative service engineers.

Great service and prompt. Our new go-to plumbers and heating engineers. Will recommend.

Great local business, not the cheapest but are efficient, curtious and professional

DA Cook have always been great to us - fast, efficient, and good value. THey have serviced and maintained our warm air heating system in Woodchester, and would recommend them to anyone in the local area.

Very helpful

D A Cook have just completed the installation of 2 bathrooms and a new boiler with additional radiators. The work has been carried out to a very good standard, staff have been helpful and polite, I would highly recommend them.

Cooks have just finished replacing the entire central heating system in our house, a three storey place with the usual Cotswold feature that nothing is where it should be and can therefore be a tough job. They completed the work on time, their operatives were polite, kept me informed and were tidy workers too. I will not hesitate to use this company again and would definitely recommend them. Ten out of ten.

Great help and advice. Would not hesitate to recommend.

A fabulously honest and professional heating company. Would always recommend them...they are experts.

D A Cook have been very professional and have done an amazing job putting in a new heating system from scratch including all radiators and new boiler their staff are very helpful and did an excellent job they are always willing to help and managed to keep old boiler going whilst waiting to have new system installed, I would highly recommend the company.