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Ignite Facilities Ltd logo, heating engineer in Stoke-on-Trent

Ignite Facilities Ltd

4.8(29)Stoke-on-Trent  •  MCS  •  OFTEC

Heating work

Services

Reviews

4.8

Reviewers often describe Ignite Facilities Ltd as professional and reliable, with several saying they would recommend the firm. Many report fast or prompt responses, including one hotel customer who says an engineer arrived within the hour carrying the needed part. Reviewers also mention efficient work and friendly service, and Chris Brass is named in several reviews as helpful and knowledgeable. Reported jobs include boiler repairs, boiler installations, servicing, gas safety certificates, electrical inspections and plumbing, and some customers say problems were fixed that an earlier engineer had not solved. One reviewer says Chris was kind and good with an elderly customer, while another describes him as polite and at ease with two large dogs.

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Robert G.Sept 2026 · Google

Efficient & professional service - fully recommended.

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Graham G.Jul 2026 · Google

This company/Chris Brass sorted my boiler problem out very quickly. Very professional, very efficient and very good value. I might add, I had employed a plumber previously, he attended my home three times and still couldn't find the problem, this endorses how good Ignite Facilities Ltd.are.

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steven H.Mar 2026 · Google

My boiler was condemned due to being dangerous, leaving us with no heating or hot water. I contacted Ignite and the job was priced and booked in for the very next working day. The engineers were very helpful and new exactly what they were doing which inspired with confidence that I was getting the best possible service. Truly an excellent experience having Ignite to carry out the work, will most definitely be using them in the future and I highly recommend them.

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Glenn L.Mar 2026 · Google

Highly recommend

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Gavin W.Feb 2026 · Google

Exactly what you want & need. My old boiler was of an age where it could claim it's free bus pass next year, so it was time to bite the bullet. I couldn't have had an easier transaction. Chris came to the property, didn't shake his head too much & gave me a good price the same day. Booked in for the following week & my house was all nice & warm before lunchtime with no mess anywhere. Absolutely bang on with everything.

Area

Stoke-on-Trent, ST1

Opening times

  • MondayOpen 24 hours
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours

Additional information

  • Incorporated 2018
  • Gas engineer
  • MCS OFT-103577
  • OFTEC
  • Domestic work
  • Commercial work
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