Ignite Facilities Ltd
4.8(29)Stoke-on-Trent • MCS • OFTEC




Services
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Heat pump installation
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Heat pump servicing
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Reviews
4.8
Reviewers often describe Ignite Facilities Ltd as professional and reliable, with several saying they would recommend the firm. Many report fast or prompt responses, including one hotel customer who says an engineer arrived within the hour carrying the needed part. Reviewers also mention efficient work and friendly service, and Chris Brass is named in several reviews as helpful and knowledgeable. Reported jobs include boiler repairs, boiler installations, servicing, gas safety certificates, electrical inspections and plumbing, and some customers say problems were fixed that an earlier engineer had not solved. One reviewer says Chris was kind and good with an elderly customer, while another describes him as polite and at ease with two large dogs.
Efficient & professional service - fully recommended.
This company/Chris Brass sorted my boiler problem out very quickly. Very professional, very efficient and very good value. I might add, I had employed a plumber previously, he attended my home three times and still couldn't find the problem, this endorses how good Ignite Facilities Ltd.are.
My boiler was condemned due to being dangerous, leaving us with no heating or hot water. I contacted Ignite and the job was priced and booked in for the very next working day. The engineers were very helpful and new exactly what they were doing which inspired with confidence that I was getting the best possible service. Truly an excellent experience having Ignite to carry out the work, will most definitely be using them in the future and I highly recommend them.
Highly recommend
Exactly what you want & need. My old boiler was of an age where it could claim it's free bus pass next year, so it was time to bite the bullet. I couldn't have had an easier transaction. Chris came to the property, didn't shake his head too much & gave me a good price the same day. Booked in for the following week & my house was all nice & warm before lunchtime with no mess anywhere. Absolutely bang on with everything.
It is not easy to find contractors who service Rayburn gas cooker/heating systems . Ignite have been our go to company now for more than five years. Reliable for servicing and breakdowns. We would definitely recommend them.
When you are running a hotel and an oil boiler breaks down you know your guests are not going to have any heating in their rooms that night. Fortunately one call to Ignite and an engineer turned up in the hour. He was even carrying the required spare part. A great service I would highly recommend, which saved our bacon!
Always responsive and keen to go the extra mile. 5*
The Ignite Facilities team have always been highly professional and reliable in meeting all of our domestic services needs. Can't fault the service or cost. Highly recommended.
We use Ignite Facilities to undertake all of our servicing requirements for clients we have installed new systems on as we know it will be done correctly.
We use Ignite for a range of services, from boiler maintenance to electric inspections and plumbing problems amongst other issues - the response is always fast, efficient and friendly, so we would highly recommend working with Ignite to anyone.
Professional and knowledgeable company where safety is of paramount importance. Would highly recommend
Their service is spot on, came when they said and fixed our boiler problem that our previous engineer couldn’t. Would definitely recommend this company they certainly have won our business.
Chris and his team have been brilliant with my mother in law, she couldnt praise them enough when they installed a new boiler for her, very proffesional and kind, would highly reccomend Ignite Facilites.
I have used Chris and ignite for over 7 years now within my facility True Grit Training ltd He adds not only the best service at s competitive price, but also adds a personal touch which goes a long way and creates a fantastic business relationship. Great guy great team 5* rating
Chris was so incredibly helpful and really gave me good and honest advice about my heating. He was so thorough in the work he completed and I truly trusted his advice and work totally - I can't recommend him highly enough. Thank you Chris.
Great service from Chris. Sorted my gas out and issued certificate ready to rent the house out.
Excellent service. Prompt response and called dead on the arranged time. Chris diagnosed the problem immediately. Gave excellent and sensible advice, putting my needs and situation first. Quality of the work was superb at a very reasonable price. Definitely a 5 star plumber.
Fantastic service from Chris @ Ignite Facility Service, Initial contact to after service care. Chris was polite, curtious, we have 2 large dogs , he seemed at ease with them both. He replaced our fan and gave the boiler a full service, bled all our radiators. Will definitely be using him again to service our boiler etc.. I have recommended him to friends and colleagues.
My enquiry was responded to very promptly, arrived as arranged and a very professional service, nothing was too much trouble. Would highly recommend.
quick response, excellent value, would use again
Absolutely brilliant service from Chris and Ignite Facility. From first contact through to completion of the work - the communication, speed, customer service and standard of the job were all top class. Will 100% be using Ignite again and recommending to others. Thank you!
Efficient and professional. Highly recommended.
Used ignight on neumerous occasion. Chris is very reliable very honest and very resonable, always done a great job for me and my family at very high standard. Would definitely recommend his services to many. 👍
Used these guys today for an annual gas safety at my car dealership after a recommendation well couldn't fault them at all !!! From the initial phone call fantastic customer service guys see you next year !!
Fast and friendly service to the highest standard. Excellent and very competitive prices. Highly recommended.
Very impressed with the service and quality of work that was done for us by this company highly recommend them Would deafly use them Again for electrical work As they got us up and running
I use ignite every time I've had any issues with my boiler. Brilliant service. Good price. Never let me or my family down.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2018
- Gas engineer
- MCS OFT-103577
- OFTEC
- Domestic work
- Commercial work
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