Holdcroft Heating & Gas Fitting Limited
4.9(86)Stoke-on-Trent • MCS • NAPIT • OFTEC • RECC




About
Holdcroft Heating & Gas Fitting Limited is a heating firm based in Stoke-on-Trent, trading since 1989 and covering Staffordshire. They repair boilers, carry out boiler services and fit new boilers, and they install central heating, underfloor heating and heat pumps. They also do power flushes. They take on commercial work as well as homes, and they give free quotes. Customers say their engineers are polite and respectful, that work areas are left clean and tidy, that communication is good and that the service is quick and easy.
Services
- Request quote
- Request quote
- Request quote
- Request quote
- Request quote
Power flush
- Request quote
- Request quote
Heat pump installation
Reviews
4.9
Customers report that engineers from Holdcroft Heating & Gas Fitting Limited are often polite and professional when carrying out boiler and fire services. Many people noted that the work areas are kept clean and tidy following the service. Service notifications and advice on arrival times were also mentioned. One reviewer mentioned a problem with a previously serviced gas fire not working after the visit. Conversely, one customer stated they experienced what they felt was dishonest behaviour and misleading service regarding their boiler.
Boiler service carried out by Holdcroft Heating at my property. Very happy with the service, Engineer very polite and respectful. Got the text notification to say he would be earlier than expected, Completed service then tidied up afterwards. Certainly would use again.
Absolutely first class service as always . Dominic the engineer was really polite , he completed the boiler service quickly and cleanly . No mess, no fuss . Brilliant
I have used Holdcroft Heating, to service my central heating boiler, for quite a few years now. I have always found them very professional. The service that they provide is competitively priced. Their engineers all seem to be very polite and definitely know what they are doing. I look forward to many years using Holdcroft Heating to maintain my boiler for me.
Was really pleased with choice of supplier for my annual gas boiler service. From start to finish Holdcroft Heating Ltd.were a pleasure to deal with as well as being really competitive price wise. Communication was excellent, advised me by text of approx time the engineer would arrive. The engineer himself even called me directly to say he would be with me in 20 minutes, which he was. Kian the engineer himself was pleasant, respectful and professional.
As always excellent service. Thanks to Martin and Holdcroft for the service and repair of our boiler.
Everthing went like clockwork
Came when they said they would, let me know when they were on their way, very fair price. Recommended
Excellent company nothings any problem
Hildcrofts have serviced our appliances regularly for many years now and we cannot fault them. We get reminders when the service is due, appointments are usually quick and easy to arrange. The team work cleanly and overall the company are brilliant to deal with for all our heating and gas plumbing needs.
The engineer arrived on time . He was polite and professional. Carried out a full service.
I had the gas fire serviced in April +thermocouple and battery box to make sure it was reliable over winter the fire was working at the time tried it today not working phoned them today it will be 65pounds laborer cost I paid 265pounds now I have pay to have the fire repaired that was working
Sent a useful reminder, eady to book with one quick phone call. Kept updated on arrival time, quick and efficient service
Prompt & efficient service the engineer was clean and tidy with his work.
Just had my annual service on my gas fire excellent service from holdcroft heating as usual clean respectful guys polite did an excellent job fitted new parts to my fire looks like new well done guys 👍
was advised by company that the engineer would arrive later in the day, which he did. Carried out boiler service and the company issued a gas safety certificate the following day. Efficient service and would recommend the company.
Been using holdcroft for a few years now and they have been great every time i needed a job done would recommend them
Thank you Holdcroft Heating for once again doing a 1st Class boiler service. The engineer that came was very polite and friendly. Holdcrofts are a family business They are very professional trustworthy and very reliable in all aspects of their work. I would highly recommend this company.
Excellent service and always very polite and friendly. Thank you
Use these guys many times, excellent service, highly recommended
Efficient, honest, reliable and friendly family business that’s been around for donkey’s years. I wouldn’t use anyone else.
Good prompt friendly Service
Holdcroft heating- very professional all the team very polite and friendly, work areas kept clean and tidy, all rubbish taken away with them and protection put over all carpet areas very pleased with the work, would definitely recommend this company thanks holdcroft heating.
I have had my boiler serviced for the second year with holdcrofts and cannot fault their work and price , I would recommend them to friends.
Always very professional and helpful, happy to answer any questions. Had the initial install of my boiler and heating system with them and serviced every year. Would always recommend
Excellent service from Holdcroft Heating. Everyone is so courteous, polite, friendly and knowledgeable. Wouldn't hesitate to recommend them.
Very pleasant lads, did a good job, no mess, can’t fault
Very polite and professional engineer. Booking of service and over phone payment easy with professional office staff.
Very satisfactory, reasonable price.
As always excellent service
I found them helpful,pleasant, And very professional,so nice to deal with a family business
Your gas engineer arived on time service my gas fire also my gas boiler did a very good job as normal highly recomend your service and company thank you
Boiler and gas fire seviced by Martin at Holdcroft heating. First class job. Explained everything clearly and answered any questions thoroughly. Pleasant, diligent and punctual.
A big thank you to holdcroft heating who did a fantastic job of fitting my complete central heating system a few years ago and doing my yearly service this is a very reliable company that works to a high standard at a very reasonable price I definitely would recommend to family and friends and anyone else who is looking to have this type of work Many thanks Mark
booked a service for the boiler with Holdcroft Heating, once again the price was good much better than many others, it was fitted by another company I am still waiting for them to contact me from April. It pays to stay with a local company and Holdcroft are one of the best in my opinionThey will be my go to company in the future. I want to give a special shout out to Kian what a fabulous young man in appearance, and work ethic with a very pleasant and amicable nature. Thanks to all at Holdcrofts Heating Regards Keith
Excellent service many thanks
Martin was industrious, efficient, respectful and friendly
Holdcroft installed my boiler and perform annual services, when I had to call them for an issue I didn't have to wait long for an engineer and he fixed the problem same day. The lads are all really friendly and I would recommend them to anyone who needs a new boiler.
A friendly, prompt and professional team. Been dealing with our gas appliances for many years now and I've never had a complaint. I would happily recommend their services
Just had my air source heat system serviced. Absolutely fantastic job and very professional service. Thanks so much to the team for a great experience 👏🏼
Very happy with the service holdcroft offer, local to me & very reliable,
Daz has just been to sort out our heating issue. What a great guy very professional worked really hard to sort out our issue and was very friendly and helpful. Would 100% recommend
Martin was lovely and completed the boiler service quickly and efficiently, and was extremely tidy!
Brilliant service from the office to the engineer Martin. Friendly, clean and efficient. Thank you
Excellent company. I've used holdcroft for many years, Dawn who books my services on my gas fire is always lovely, very knowledgeable and efficient. kian is not only a lovely chap but also an exceptional engineer, who works hard and is immaculate, respectful and very knowledgeable. He has sorted many issues out for me and he explains problems well. It's reassuring to have him. Worth his weight in gold as is Dawn. Thank you team !!!!
Great 👍😊
Once again we’ve had the pleasure of using Holdcroft heating to service our Sons boiler this time, again Martin was very respectful of my Sons property and very polite always asking if it was ok to this or that, he gave the boiler a thorough service taking his time to get accurate readings and do adjustments for optimum running leaving my Sons system running better than when he first saw it, not long ago they put a new full system in my daughters bungalow, we all highly recommend holdcroft heating and will hopefully be able to use their services for a long time yet.
Dawn was fantastic in helping me arrange an urgent appointment and arranged for Martin to attend the next day. Martin was very professional and clearly explained what the issue was. He replaced the required part, checked everything was in working order, and tidied up before leaving. Thanks for your help.
Such a worse service I never ever had . Full fraud behaviour . They will come and say everything is ok . Within 1-2 days the boiler stops working and then will diagnose things over the phone and say some money to come and check it physically. The surprising thing is that they will say if that not the fault they will refund it . .. I live in Trentham ; Stoke on Trent .. Guys please please be careful .. Don’t be cheated … Purely money oriented trapping guys ..
The engineer arrived as expected and did the service on the gas boiler as arranged by Dawn, with no fuss and as usual all employees friendly and helpful. The engineer showed me the filter which he had cleaned and replaced. Many thanks.
I have been a customer of Holdcroft Heating Ltd for the past few years. Everyone I’ve spoken with has always been friendly, helpful and professional. In particular - Martin’s expertise in heating systems is very clear. He always diagnoses issues quickly, takes the time to explain what he’s doing and why (without any jargon!) talks me through the best options, and completes the work efficiently and safely. Over the past few years, all assigned engineers have arrived on time, kept me updated throughout, and delivered what they promised. If you’re after a heating company that is approachable, knows their craft, and provides a professional, dependable service, then I would recommend Holdcroft Heating Ltd without hesitation.
Excellent service from Martin the engineer
Just had a boiler service by Martin from Holdcroft Heating. 5 star review for the company and for Martin. After having my appointment confirmed for today I had an emergency pop up. I called the office and spoke to Sam who reached out to Martin to put me at the end of the day which was a massive help. The standard of the service is great and everything was explained. Everything left clean and tidy. Thanks.
The two engineers were very polite and my boiler had the best service in years - thank you
Arrived promptly, were very polite & worked cleanly, and tidied up on completion,
Asked for an engineer to sort out two commercial boilers which would not work, Darrel got one up and running and came back a few days later with a part and got the other running. Exceptional service Darrel certainly knows his job. Thanks agai Holdcrofts.
Efficient, neat work. Very happy customer!
Reasonably priced and good service for a boiler service. Thanks 👍
We have been using Holdcroft Heating to install and service our Gas Boiler for many years. Their service has always been first class. From their very accommodating and pleasant office staff and knowledgeable engineers they make this annual service process a painless exercise. Strongly recommended.
Good afternoon, I just wanted to say thank you for the excellent job your team did when fitting my new boiler. The two lads who came out were a credit to your company — very respectful, very clean in their work, and everything was done properly and works exactly as it should. I’m really pleased with the installation and the way I was looked after throughout. Please pass on my thanks to the team. Kind regards, John
I’ve used holdcroft heating a few times excellent service and would recommend cheers 👌👍
Great service provided by your company and your service engineer Alfie and his mate.
Exellent and friendly service!
Excellent service, very pleasant staff. Arrived on time. Many thanks.
Lewis and his assistant arrived on time, were polite, diligent and tidy. We have no problem in recommending them. Excellent service.
Lovely company to deal with. Friendly staff who make appointments (and collect payments). Professional and caring gas engineer (Sam) who serviced our gas fire and boiler today. Delighted with the service from start to finish. Highly recommended.
A great reliable service. Never any delays. Always efficient. No mess and explain everything well.
Having used Holdcroft Heating for a number of years we would always recommend them for any new boiler installation, repairs or service. Helpful office staff and knowledgeable and friendly engineers.
Very happy with work quick to finish and tidisd up after themselves polite and helpful
Wonderful service. Friendly staff, I wouldn't go anywhere else Thank you
I always use Holdcroft Heating Ltd for servicing my boiler because you receive an efficient and professional job every time .The office staff are friendly and and obliging when you ring up ,the heating engineers always do an excellent service and are always pleasant
Gas combi boiler serviced on Friday. Engineer arrived on time, was very pleasant and courteous. Did a great job, with a smile. Will definitely use again.
It is never a right time to have a boiler breakdown especially in mid-winter and just after Christmas. However, following my initial contact through to the installation of a new boiler the staff I have dealt with at Holdcroft's have acted in a very professional business like attitude providing a very customer focused service. In addition I would also like to thank Leigh and Dan for completed the new boiler installation in a very professional, helpful and courteous manner. Thank you all at Holdcroft Heating Ltd
We telephoned Holdcrofts about a problem with our central heating. A very friendly and polite engineer named Kian arrived the same day and resolved the issue. We received first class service.
Highly recommend Holdcroft Heating Ltd.
This was my first time using Holdcroft Heating (leaking boiler). The customer service was great and an engineer was sent out the same day in the recent freezing weather. Martin the engineer was very cheerful, in spite of having to leave his van at the bottom of our iced up road. He performed a temporary fix on the spot so we could use the heating and replaced the faulty part two days later. I would recommend Holdcroft and use again.
The engineer was excellent, polite and did a very good job of servicing my boiler and fire. He found a screw which has been cross thread by the previous engineer from Holdcroft Heating LTD which couldn’t be fixed.
Excellent service. Very friendly, efficient and well priced.
Area
Areas covered
Staffordshire
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2002
- MCS NAP-75935
- NAPIT
- OFTEC
- RECC
- Free quotes
- Commercial work
Other heating engineers nearby
Also available in Stoke-on-Trent
Is this your business?
Claiming it is free: edit your details, add photos, and take bookings direct. We’ll add the verified badge once we’ve confirmed it’s you.

