TF Heating & Plumbing Ltd
4.6(57)Peterborough • MCS




Services
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Power flush
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Heat pump installation
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Heat pump servicing
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Heat pump repair
Reviews
4.6
TF Heating & Plumbing Ltd is described by customers as professional and polite, with good communication from office staff, Paweł and the wider team throughout jobs. Several mention the team arriving when promised and leaving the property clean and tidy. Jobs range from new boilers, heat pump and hot water cylinder installations to servicing, repairs, a power flush and bathroom work. One customer says Paweł and his team repaired hidden leaks found during a renovation without charging extra, though this is a single account. Criticism includes a shower valve call-out where a plumber declined the job and the customer found the correct part themselves, and one customer says a boiler service left a tank open, damaging the boiler frame and cables.
I used TF Heating and Plumbing Ltd and I am extremely happy with the service provided. Everyone was very professional, from the ladies in the office to Mr Paweł who carried out the work. The communication was excellent and the professionalism, kindness and courtesy shown throughout were outstanding. I wholeheartedly recommend TF Heating and Plumbing Ltd!
I couldn’t be happier with the work carried out by TF Heating and Plumbing Ltd. They installed a new Vaillant heat pump and hot water cylinder, decommissioned our old gas boiler, replaced all the pipework and fitted new radiators. Everything works exactly as it should. From the initial inspection, Pawel clearly explained what needed replacing and why. He said the old system was on its last legs, and he was absolutely right. When the ceilings came down during our house renovation, we uncovered pipework in an appalling state, with poor repairs and multiple hidden leaks above the ceilings and beneath the floors, including leaks from the bathroom and radiator pipes. Although fixing these additional leaks wasn’t part of the agreed installation, the team repaired them without charging extra. That meant so much to us, knowing we could move into our home without those hidden problems waiting for us. The whole team were polite, helpful and reliable. Communication was clear throughout, they arrived on time every day and kept every appointment. When they said they would return to commission the heat pump, they did exactly that—on time, without us having to chase them. A huge thank you to Pawel and the team for their care, honesty and hard work. I would wholeheartedly recommend TF Heating and Plumbing Ltd.
Excellent service from start to finish. Very friendly, reliable and professional service. I'm extremely happy with the new boiler and would definitely recommend TF Heating and Plumbing LTD to anyone looking for a professional and trustworthy boiler installation service. A big thank you to Stefan and Jacob for doing such a fantastic job installing our new boiler. They were professional, friendly, punctual and very tidy.
Office staff got me a perfect time slot for annual boiler service. Well organised. Engineer came on time as we have been promised, professional job carried out with no time waisting. Good quality job, highly recommended
I cannot rate TF Heating highly enough, initially contacted them to come and look at my moms boiler, quickly attended site/diagnosed the issue and within a week we had a new boiler. Both fitters were extremely professional and courteous during the installation, tidying up after themselves and very patient with my elderly mom. Huge thank you.
We have used TF Heating for all our boiler and heating system repairs and maintenance from the boiler installation and system modifications right through to the annual boiler servicing. They have provided us with a prompt and polite service every time. Would definitely recommend them.
TF Heating and Plumbing have always been quick to respond and do a thorough job - from installing our ASHP to doing the annual service and dealing with any questions we had while getting used to the new system.
Good customer service
I'm happy with my boiler service. Thanks.
Excellent service. I recommend this business for professional assistants. I had a power flush done, the boiler system is working better than when it was installed. The engineer was knowledgeable and competent and kept me informed what was happening and why the system caused problems, wish I had my boiler installed by them. 10/10
Absolutely recommend TF Heating and Plumbing Ltd. Paweł and his team were super professional from start to finish. They were very clean, polite and clearly knew exactly what they were doing. They changed our gas system to a heat pump and explained everything properly along the way, so we always knew what was happening and what to expect. Very honest and transparent service. We were originally given a longer waiting time, but they actually managed to complete the work much faster, which made a massive difference for us during the renovation. Really happy with the whole experience and would definitely use them again.
Super, od kilku lat robiony serwis, jednego roku zadzwoniliśmy do innej firmy, ale w tym wróciliśmy do sprawdzonego zespołu fachowców. Polecam każdemu, od wysłania smsa z prośbą o serwis nie minęła doba jak serwis był zrobiony i wszelkie moje pytania były mi wyjaśnione fachową odpowiedzią.
Heating and Plumbing did a very good job — everything was completed efficiently and professionally. We are very happy with the results. We had telephone contact with Ms. Karolina, who was very helpful, provided us with all the necessary information, and assisted us with the organization of the whole process. We highly recommend this company!
professional, fair, transparent and great customer service !
I contacted the company about a leaking shower, which required a valve replacement. The plumber they sent said that the valve wasn’t a standard one and he wouldn’t take on the job. He suggested replacing the entire shower unit, which would mean breaking into the wall and tiles. After a five‑minute visit from the plumber, which cost me £108, I found the model of my shower and the correct valve online myself — it took me 15 minutes. I DO NOT recommend this company.
New bath fitted which was very heavy, Stefan and the team sorted it out , removed the old and installed the new without any issues. Once again I will continue to use TF and I would highly recommend them.
Stefan and rimmi worked in my property today, they are both thorough professionals. Many thanks guys i recommend to anyone. I will defo use them again and recommend to others owner is also absolutely brilliant.
Excellent and prompt service with 100% resolution of the non ignition of a 40 year old boiler. The communication from the TF plumbing team was excellent. Very highly recommended
Dear Thomas I wanted to take a moment to thank you and your team for the wonderful job on our bathroom. The new shower tray looks fantastic, and I truly appreciate that you went above and beyond to also change the toilet. The whole bathroom looks very nice thanks to your efforts. Your employees were extremely professional throughout the process. They left the place in a clean state and even showed us the finished work before leaving, which gave us great confidence in the quality of the job. It’s clear that you really care about making your customers feel appreciated and happy. Thank you again for everything—you and your team did an excellent job.
Have used this company 2 years running Excellent customer service from timing in to book heat pump service engineer to invoicing Highly recommended
Pawel and his team really helped us with boiler servicing/repairs, thermostat updating to enable remote programming and ensured our underfloor heating is nice and toasty for the cold months. Arrived when advised, went beyond expectations to resolve issues and demonstrated the highest level of competence. 100% would recommend.
Pawel and team have just finished our Air Source Heat Pump install and we couldn’t be happier. His team were polite and friendly. All communication was fast and efficient and the end result is excellent. Wouldn’t hesitate to recommend them. 10/10⭐️⭐️⭐️⭐️⭐️
TF Heating & Plumbing completed a whole house heating and hot water system on a very quick turnaround for us. They are a great company to work with, and go above and beyond to ensure a good service. The site operatives are very professional and do a very good job. We would highly recommend.
⭐⭐⭐⭐⭐ Tomasz from TF Heating and Plumbing is fantastic! His work is of exceptional quality, and it’s clear he’s an expert in his field. He handled the job with professionalism and efficiency, delivering excellent results. His pricing is very reasonable, especially considering the level of competence and attention to detail he brings. Highly recommend his services – will definitely use him again!
Very professional and efficient company, great service all round and would highly recommend - thank you to Tomasz & the team.
Thanks TF Heating and Plumbing Brilliant service from them would highly recommnend them Better than the company i used before,now will be using them for all my work as they are very reasonable price thanks
Trustworthy and brilliant company with an amazing customer service and care. I can highly recommend this company.
Great company ! Highly recommend!
Over charged on price of boiler and labour ‘ I then asked for a breakdown of cost didn’t get one . Then found out the radio receiver was not fitted to the glow worm boiler ? When asked to be sorted ‘response was you did not pay full invoice ! Poor customer service ‘do not recommend
Pawal great. Tomasz sneaky and vindictive. Hired to instal underfloor heating downstairs, radiators upstairs, 12kw LG air source heat pump outside and totally re-plumb the whole house. First, having agreed wireless room stats, turned up after every wall in the house was re-plastered with wired room stats which required the wires to be chased in the new wall. Thought this was amusing. Next, failed to turn up on the agreed day of commissioning. When someone did turn up it was a sub-contractor who did not have the skills to wire it all correctly. Left with a system which was electrically unstable. Pawal returned 6 months later to totally rewire it. Tomasz did not fit a radiator to the bathroom wall and said the towel rail would be enough. It wasn’t it was cold over winter. Contract and MCS documents were clear that a radiator was necessary. Tomasz refused to fit it claiming that 2 towel rails were installed instead. They were agreed to be fitted free but he changed his mind on this because it suited him not to return and supply and fit the missing radiator. Complained to APHC. Tomasz denied all responsibility. APHC found the radiator should be provided but the fitting cost be shared. I appealed. APHC marked their own homework and they awarded themselves a pass ! No payment offer made by Tomasz. Complained to MCS and RECC. MCS are largely a toothless lion who say one thing to you in the complaints process but conclude another. RECC complaint made and concluded with a threat by me to take them to court where a CCJ would inevitably be made for the radiator. At this point Tomasz settled the dispute by admitting liability and paying a sum of money to have the work done. TF is tricky, sneaky and not be trusted. This is not hot head review but one written objectively, truthfully and fairly nearly 2 years after the event.
Nothing but good to say. From design through to installation, very knowledgeable and professional. We have an old house so the installation did present some challenges, but all dealt with well and great communication throughout. Very happy with the system and the team at TF Heating.
Well, I am not sure what they done with my boiler during the service, but when I did the service with another company a few days ago they found that the T F Heating and Plumbing left open one of the tank which slowly leaked over the year and damaged my boiler frame and some cables..I do not know what to do next.. pictures 👇
they did a splendid job
Extremely professional, fast and efficient service in fitting our new boiler. 100% recommend this company for all your plumbing and heating requirements. Thank you for all your help.
We appointed TF Plumbing and heating to install a brand new heating system in our 400 year old listed building. From the outset Thomasz was prompt, knowledgable and polite. Communication was excellent and they always turned up when they said they would. The team were real proffesionals and their work was impeccable. I would definitely recommend.
There are no word of how impressed we are of Pawel and his team's knowledge. We had the heating issue we were dealing for ages with and this company resolved our problem within an hour without ripping us off. Highly recommended :)
I struggled at first to find someone to fix our vaillant heat pump. TF came the same day we contacted them and fixed it straight away. Good knowledge of the type of heat pump and very thorough, checking it was fixed and working. . I would definitely recommend.them and will arrange for them to come back and service the heat pump.
Very pleased with the work carried out, Very good service, friendly professional staff, all at realistic prices! Thank you
I would highly recommend the service of this company.
Scott from TF plumbing and heating team has done wonderful job today and he was very polite, professional, fast and friendly. Once again Appreciate Scott and team.
We were without heating during the recent freezing weather. British Gas cancelled 2 appointments as we did not meet their priority criteria. Not pensioners or have child under 1 year old. Tomasz was at a call with our neighbours who asked if he could help. He agreed as he did not like to see us without heating. He cleared a blocked pipe fixing the problem immediately. We would highly recommend this Company very caring and helpful. 5 stars is not enough to rate Tomasz.
I hired Tomasz to install a new central heating system and to remodel a bathroom. I highly recommend Tomasz and his team and will be sure to contact him first when we are ready to explore our options with remodelling our other bathroom. We initially contacted Tomasz for installing a heat pump. After talking us through how it works and our options, we identified that a heat pump would not work for us at this time. As we needed to get away from electric radiators throughout the house, Tomasz suggested installing a gas boiler which we accepted. Our central heating was installed in a way that makes it easy to switch to a heat pump in the future when our house is more suitable for one. We also had them remodel our bathroom which included moving all the fixtures, tiling the walls, laying the floor, and installing a new door. It has the look and feel of a professional installation and I couldn't be happier. Throughout the two projects which lasted approximately three weeks in total, they worked around us as we were living in the house the entire time. They were kind, courteous, and up for a bit of a chat when time allowed. They cared for us, our home, and even our pets. There were a few minor issues throughout the process, but Tomasz was happy to answer all of my questions and concerns in a timely, friendly manner. All-in-all, I recommend T F Heating and Plumbing.
We were looking around to go green and exchange our gas boiler with the air source heat pump and solar panels. After receiving a few quotes, TF Heating and Plumbing offer the best service and had most qualifications and knowledge. Before we accepted the quote, engineer visited our house twice to plan it all, talk us through all the proces, advised on some extra options which would save us more money. Installation proces went really smooth and now we can enjoy very low energy bills - no gas at all! TF Heating and Plumbing is LG approved installation specialist so we got 7 years peace of mind warranty. Thank you to the whole team for your hard work, strongly recommend if you are looking for MCS certificated reliable service! Thank you.
Tomas was very professional and came out to see us very quickly. He gave honest opinions in how to save money but still maintain quality and his team were professional throughout. He did a big job and I can't fault him and his friendly team! Top man and will use him again! Jay
I had my boiler replaced and moved from system to combi boiler by TF Heating and Plumbing and I’m very pleased with work being done. The old boiler has been removed from really awkward space and new Viessmann boiler has been installed. The job has been completed really quickly and I’m pleased with the results. Everything has been left clean and they took care of my property. I can only recommend this company.
Tomasz and his team removed a large water storage tank and installed an electric water heater for me. The work was done expertly well, on time and at the agreed quotation price. His team were extremely helpful, curtious and tidy throughout, and I thoroughly recommend them to anyone who wants a professional plumbing job done at a competitive price.
Rang to make an appointment for our boiler and toilet, spoke to someone who seemed personally offended I was taking time out of his day to ask for his help. Bluntly said they only do boilers at this time of year and they'd be round at the end of the week, before hanging up on me. Unsurprisingly, they never turned up, although with that level of professionalism it was probably just as well.
Thomas and his team are dedicated, hardworking and friendly. TF Plumbing installed my 1st and 2nd stage plumbing into my 60m2 extension. I also had underfloor heating installed by TF Plumbing – the price was competitive and the finish top class. Most importantly for me, reliability; TF arrived when scheduled. I would most definitely recommend to friend and family. Thank you Thomas and Team. MosesPboro
Great team to have on board for our renovation. Installed underfloor heating throughout our ground floor. Very friendly and easy to communicate with. Thank you Raj and Nilpa.
This company had my boiler sorted out at Eye in Peterborough within minutes. He was very honest and provided the most valuable advice that saved me a lot of money if had I gone ahead with the opinion of companies. All is working perfectly. Thank you. Michael.
Excellent company. Fantastic customer service. Staff are very nice, polite and extremely helpful. After sales service is prompt and efficacious. I asked for a boiler relocation, received reasonable quote so I have decided to go ahead, no regret. Highly recommended. Big thank you to Thomas and Pavel, and their amazing staff.
Area
Opening times
- Monday8:00 AM – 4:00 PM
- Tuesday8:00 AM – 4:00 PM
- Wednesday8:00 AM – 4:00 PM
- Thursday8:00 AM – 4:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2018
- Gas engineer
- MCS APH-47214
- Domestic work
- Commercial work
- Landlord work
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