Helios Gas Ltd
5.0(19)Newtownabbey • CIPHE




About
Helios Gas Ltd is a heating engineer based in Newtownabbey. They carry out boiler repair and boiler service, power flush and landlord gas safety certificates, for domestic, commercial and landlord work. They are listed with CIPHE as an installer.
Services
Reviews
5.0
Helios Gas Ltd reviewers often describe quick, friendly and professional service, with several mentioning that engineers explained what they were doing and left the work clean and tidy. Dylan is named in several reviews for prompt repairs and clear explanations, and Paul is named for responsiveness and boiler work on commercial projects. One reviewer said a leaking shower tap was fixed promptly, another reported a same-day boiler repair after parts were sourced, and another described a new boiler installed in less than a day with waste taken away. One reviewer said they were given an honest appraisal and options for a boiler problem. A reviewer also reported being talked through a Boxing Day boiler issue over the phone and resolving it without a call-out.
Very accessible, very quick response, two really friendly and competent heating engineers Kyle and Mick. Listened to what needed done and sorted out my issue very quickly and efficiently. I would definitely use this company again for any heating issues but I’m hoping I won’t have to use them too often or else I’m having a cold winter😂 John
Had Dylan out to fix my heating and couldn’t recommend him enough. He arrived quickly, diagnosed the issue straight away and had everything working again in no time. Very reliable, professional and tidy throughout the job. Explained everything clearly and the heating has been perfect since. Would definitely recommend Helios and will definitely be using again in the future.
Dylan was very courteous and professional...I would highly recommend them for future works
Great service by Helios Gas! I needed help with emergency repairs for my boiler and some broken taps and on both occasions they were quick to come in and fix it. Whatever parts they needed they sourced themselves on the same day, work was done to a high standard, and the payment process was quick and efficient. Would highly recommend them again!
Reliable team with good quality work
Very pleasant and helpful young man. work clean and tidy
Excellent service with very polite staff at a reasonable price.
Needed a repair carried out on a leaking tap for a shower. Dylan came out and had it fixed very promptly. Would highly recommend
Very friendly and professional outfit from the moment I rang to book a Gas Service. Dylan came out and explained clearly what he'd be doing in a friendly and reassuring way and had everything sorted within an hour. Would definitely recommend 👍👍👍
As always our annual boiler service from Dutchie was done with efficiency. But this year I would have to mentioned the well mannered Dylan. It was great that he explained what he was doing and refreshing to have his positive cheerful presence helping us old dears out!
Recently had a gas boiler installed by Helios Gas Ltd. Had a very efficient service. Someone from the Team arrived, within hours of my contact, to establish what the problem was and I was given an honest appraisal and options to resolve. New boiler installed within days when weather permitted (avoiding Yellow warning for high winds) Installation took less than a day and work was carried out tidily, cleanly and with little disruption. Dillon who installed it, with help of team members as needed, was pleasant, respectful, flexible and communicated well throughout the day. The room was left very tidy with all waste taken away. I would highly recommend the Helios Team.
Couldn’t recommend enough just had a nightmare with my boiler and didn’t think I could get any one out to help as it’s Boxing Day but they came through and saved the day! Gave me excellent support over the phone. They talked me through the issue clearly and patiently, and thanks to that guidance I was able to resolve the problem without needing a call-out. I can’t express how much I appreciate you taking the time to help and saving me the cost of a visit. It’s a great example of honest and helpful customer service, and it hasn’t gone unnoticed. Will be using them again in the future without hesitation. Highly highly recommend!
Very professional and responsive.
Prompt response to messages, boiler service completed as planned, great service!
Fantastic service from Paul and his team. Responsive and very professional. Highly recommend them.
We couldn't find anyone local with the expertise to fix our boiler. After 4 days without heat and hot water and frantic calls to service engineers further down the country a recommendation was made to call Helios. They were able to send an engineer out ASAP. An engineer arrived first thing in the morning, identified the problem, sourced the parts and fixed the issue on the very same day. First class service! Would highly, highly recommend.👌
Amazing service, reliable, quick
Great service. Paul and his guys have been my go to plumbers for a long time now. Can always trust them which is important.
We had paul on one of commercial projects commissioning and setting up 7 no: remeha boilers ranging from 40 to 120kw. Paul firstly came to site when arranged which is becoming a rarity for most tradesmen nowadays. When on site paul was knowledgeable and had a great attitude to get the job done. He went over and above with no complaints. He kept the site team up to date with progress throughout. I would have no issue in recommending paul and his company and will most certainly be using them again on future projects.
Area
Opening times
- Monday7:00 AM – 9:00 PM
- Tuesday7:00 AM – 9:00 PM
- Wednesday7:00 AM – 9:00 PM
- Thursday7:00 AM – 9:00 PM
- Friday7:00 AM – 9:00 PM
- Saturday7:00 AM – 9:00 PM
- Sunday7:00 AM – 9:00 PM
Additional information
- Incorporated 2021
- CIPHE
- Domestic work
- Commercial work
- Landlord work
Other heating engineers nearby
Also available in Newtownabbey
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