Gas Angel Heating Services Ltd

Engineer arrived promptly and diagnosed problem quickly, a very professional job was completed. I would certainly recommend Gas Angel services for all heating problems.

Gas engineer was friendly and carried out the jobs - even with a tricky to remove gas fire front. He was on time, effective, pleasant and done the job in good time. thanks

Absolutely amazing service from Gas Angel. We lost hot water supply, David gas angel engineer came out shortly after reporting. After inspecting he confirmed it required a new water switch. As it would take two days to order he showed me how I could get hot water until the new switch could be fitted. Today he fitted new switch and its great to be back to constant hot water. Would recommend Gas Angel to everyone.

Excellent customer service from a professional company. My elderly mam contacted Gas Angel Heating Services when her gas fire developed a fault and stopped working. David visited the next day and diagnosed the fault. The fire required a spare part that was difficult to source but they managed to source it and keep my mam informed throughout. David then came on time (via a customer tracking service which was so helpful to my mam as she had a hearing impediment) and repaired the fire much to the delight of my dear mam at a reasonable price. I highly recommended this company for anyone who is looking for professional service. Thank you David and co for your excellent customer service.

Terrible service. Their price was good; I’ll give them that, but service was terrible. The guy who came to set up our Hive, left us without hot water… in December. When we called, he was like oh I can’t come back now- I’m off to see another client. We ended up getting our plumber to fix our hot water. Additionally, we discovered that two of our radiators were staying on all the time doing exactly the opposite of what the Hive system is meant to do. We needed to bring in a different gas/radiator guy to resolve this issue, as the guy who’d come here made it clear he wasn’t interested. It was then that we discovered that the valve bodies on these two radiators weren’t compatible. Only the guy from Gas Angel simply jammed on the Hive TRVs and left like it was job done. Can safely say I won’t be using them again.

I found out about Gas Angels on line they had excellent reviews..this is the second year l have used this company for yearly service of my baxi boiler..the office staff are extremely helpful and obliging..and the gas engineers are friendly and very competent..l would thoroughly recommend Gas Angels to anyone needing a gas engineer..top marks😊

I needed a boiler check and I can say from the start of contact Michelle couldn’t have been more helpful, giving advice and booking timely appt. The engineer arrived and was excellent, loads of advice and help at a great price,

I can’t recommend Gas Angel highly enough. From booking a service and a repair we were kept up to date with timings, received reminders and even a text 30 minutes before the engineer arrived. The engineer went out of his way to ensure we weren’t without heating and hot water over New Year. The costs are very competitive and we highly recommend taking out a plan with them.

What a fabulous service from Gas Angel when having to replace my old boiler. This broke down just before Christmas so was a complete nightmare. After assessing what repairs needed to be done, we agreed that it was time to be replaced. Busy time of year of course but Gas Angel did their very best to get a new boiler in so the house would be warm with piping hot water over the Christmas. Completed in a day and the house was left clean and tidy. I thank the whole team for making this possible.

David came out to help today with some hot water issues and was absolutely spot on; boiler is still perfect from when Gas Angels fitted it last year, advised me on how to sort water pressure and gave me some great information on what steps I need to take to fix general water / heating issues. Couldn't recommend enough!

Service received from this company has been excellent. Michelle who organised everything with her friendly disposition and professionalism to Ethan the gas engineer who took the time to explain what he was doing and why. Very professional and knowleable. I would recommend this company without hesitation.

Genuinely fantastic service from Gas Angel! The job turned out to be much more complex than expected due to the age of the radiators, but David was able to stay on long beyond the predicted time until it could all be completed perfectly. Couldn't be happier.

Nice people to deal with. Annual boiler service. Arrived on time. Pleasant and helpful young gentleman. Needed assistance with a radiator. No trouble to him. All good and completed within about 40 minutes. Respective of property at all times.

Excellent, professional and friendly service Excellent service from start to finish, Michelle and David the engineer were very friendly, professional and knowledgeable. David did an excellent job. Would definitely use them again and would recommend them.

Good price, good service, very friendly, excellence in all aspects of the job from booking to undertaking the work

Excellent company. They are reliable and trustworthy. I have used them for nearly 10 years and wouldn’t use anyone else. They installed a new boiler, they have serviced it regularly and are always very clear on pricing.

Gas Angel serviced our Air Force Heat Pump for the first time as no one else would come out. Dave the engineer provided an excellent service, checked the full system, even the electronics, checked the system fluid level, that the system was was operating at its maximum potential and cleaned out the filters on the exterior pump. Even helped us understand how our EPH controller operates and how to use it properly. Great service, very professional and friendly.

Great service from Gas Angel. From booking the call out to the boiler being repaired Gas Angel gave a professional service.

Excellent service throughout… very knowledgeable Gas Engineer. 100% Recommend!

Excellent service as always! Dave is exceptionally professional. Would definitely recommend.

Excellent service.

Found these guys on Which trusted taders! Fabulous service from start to finish! Clean cut honest and honorable! Definitely Recommend ✨️

Pleasant and chatty. Good service

The gas engineer serviced the gas fire and issued the relevant certificate. He was an excellent worker - explained what he was doing and tidied up afterwards.

Great Service as always

Gas Angel fitted a new smart thermostat for me. First class service from start to finish. Great communication- friendly, efficient and knowledgeable staff. Happy to recommend. Many thanks.

professional, great communication and service, friendly and affordable, highly recommend

Contacted to book a boiler service, they were very kind to book us in as quickly as possible as we were near the end of our warranty period. Good communication throughout. Our engineer was very professional and knowledgeable, arrived on time and helped answer some other questions we had about our radiators. Fantastic service, will definitely stick with Gas Angel going forward.

Excellent service. Speedy call out and very friendly on the phone

Great service, efficient and helped me with my gas fire place. I now know what to look out for and how my fire place works, delighted to have it working for Christmas

Excellent service both arranging appointment and for annual service. Would highly recommend.

Very helpfull and open to questions, done job well and timely

Please be mindful that , even though you are subscribing to a monthly payment, you still have to pay for the first check- up as it happens, so it’s not actually a plan , until the next year. I wish that was explained more clearly in the beginning, because now I feel tricked . Yes I agree, I’m paying for a service, but the reason I made it a monthly payment in the first place, was the thought that I didn’t have to pay for it in full right now.

Excellent service both from the office staff and the gas engineer who carried out the work. Cannot speak highly enough. This is certainly a company I will be keeping a number for and recommending to family and friends.

Excellent, prompt and courteous service. Highly recommend. Thank you.

Dave visited yesterday pm (same day I contacted GA) to sort out a problem we have had with our Worcester Boiler's thermostat not linking up with the boiler's receiver. It took over an hour to sort it out - no stone unturned - but everything now aok. The level of customer service we received was - as it has been for the last 8 years - FAULTLESS. Many thanks Chris G

Excellent - polite, on time and value for money, 100% recommended.

Booked a half price boiler service and started a service plan through gas angel, James who did the service was a lovely bloke, really nice to chat to and did a great job and left no mess, excellent service

I have been using Gas Angel Heating Services Ltd for a few years now and my experience has been absolutely brilliant. It's an amazing company and I wouldn't go anywhere else. Reasonable, reliable and affordable. Staff are really friendly and helpful. I get my boiler serviced every year and I had Gary do my boiler this time round and what an excellent job he did, very professional and he was very friendly and welcoming and a really nice bloke. I would definitely recommend this service. Thank you once again A****

Amazing company, took the time to find our problem, amazing job on both boiler and water heater, more than happy. Great price, patient when explaining things to both myself and my husband, will so use again.

Friendly, easy to use and efficient.

Paul was brilliant. Very courteous. Came early and did a brilliant job. Thanks

I love gas Angel so easy to deal with and the annual plan for the boiler servicing reminds me when it’s due and it’s already paid. Also Paul who carried mine out today was great. Lovely guy really courteous and my little boy kinda made a best mate in him. Definitely recommend

Amazing service - I wasn’t expecting to come out on a Sunday . Hob removed and Gas safely sealed off

Always get prompt reliable service at good value. Appreciated same day resolution of boiler when we had no hot water or heating.

Had one night without heating & water due to unavailable part. Many thanks to Allison & engineer Paul problem was solved early next day.

Great friendly, professional service!

Engineer showed up on time. I slept in due to nightshift. He was great. Done a brilliant job. Great bloke and very professional. Highly recommend Gas Angel Heating. Every time they come regardless who attends they are excellent. And great value for money. Thanks very much

Really pleased with the service done today and the information given on heat pumps which may well be really valuable next year when I look to replace the current boiler.

Very impressed with the communication and service offered. James the engineer was friendly and very helpful. Delighted that he got the problem sorted in a relatively short time. Was expecting it to be more expensive so delighted with the final cost . Would not hesitate to recommend the company to my family and friends. Thank you.

Used for boiler service for the first time, professional, tidy and punctual.

Fast and friendly. Really nice staff with good customer service.

As ever the service was thorough and efficient; the engineer was happy to explain things. Very happy with this regular boiler check.

Gary was friendly and kept us updated on the boiler check as he did it.

Absolutely brilliant response to my email polite and professional great service

very thorough and proffessional

Boiler service today, clean and tidy work as per usual

Friendly service

Annual gas boiler service completed today. I pay monthly so no surprises or big bills. Engineer was on time very professional and pleasant. Thorough job done to a very high standard. Special shout out to James who was just great. 5* company 5* engineer..

Excellent service.

Great service, prompt communications and the feeling that you are in very good hands from the admin point to the servicing point. The whole team make you feel part of the Gas Angels community.

An excellent, friendly service as always. Clean and tidy job.

James did a great job servicing or boiler and fire and arrived within timeframe. Always had good work and service carried out by Gas Angel

Knowledgeable, informative and very helpful. 10/10

They were really quick, helpful and gave honest advice. Will certainly use this company again.

Excellent service really happy with new boiler .No fuss no mess very professional

Very impressed by the professional approach and care with which my boiler was serviced by GasAngel technician. It makes me confident that I won’t have any problems with it over the next year.

They really are a gas angel. I have used them for several years now and they are always extremely friendly, courteous, helpful and professional. They are very customer oriented and always provide prompt and exceptional service. I would wholeheartedly recommend Gas Angel as they care about and value all their customers. A first class company!

I decided on Gas Angel Heating Services because they are a recommended Which Trader and had good reviews. I cannot fault them from first contact until the service of my boiler was completed. The staff are polite, professional, efficient and easy to deal with. I would definitely recommend this company.

Excellent service, we are very impressed with this company. It is early days for us, as we have just signed up. However all of our questions have been answered, communication is great and we have been kept informed (down to the minute) of when the engineer would arrive. He was great, both friendly and professional. Thank you GAHS Kind regards Moyra and Brian Anderson

Used for a boiler service and small repair. Came when they said, quote was reasonable and work done quickly. Explained what was done. Friendly team both in the office and doing the work

Excellent service today. Engineer was very knowledgeable and efficient and has fixed the ongoing pressure dropping issue we’ve had for months. Great service.

Gas fire removal and resolution of supply issue. David was extremely professional and helpful including follow up to check that all was OK. Excellent communication. Very impressed!

Just had annual boiler service as part of a plan- brilliant communication, helpful and friendly staff. Would recommend

Unvented hot water cylinder in the loft and boiler service Gas Angel Heating installed a new 300L unvented hot water cylinder in our loft space. Their communication was spot on from day 1 and provided everything in a timely manner with regular updates including when the engineers were on their way. The engineers Dave and James were polite and treated our property with respect. I was kept informed of developments as they happened and they came back a couple of times afterwards to fix one stubborn radiator which had stopped heating. I would definitely recommend Gas Angel for all your heating and related plumbing needs. Thanks again.

Great experience all round from booking to an annual gas boiler service. Notable qualities were good comms by email and text with confirmed arrival time by text 22m before arrival, amiable engineer James and fair pricing with an option for easy monthly instalments. Highly recommend GA.

Great service, came out to fix boiler quickly and at a time to suit me and the engineer fixed the problem within 1 hour. Great communication from company and really friendly engineer. Very reasonable price too. Would highly recommend.

I used this service for dual cooker installation. Very efficient service, promptly installed by polite and knowledgeable engineer.The communication with admin support was superb.I will use them again.Highly recommended.10 out of 10

Arrived promptly, was pleasant and helpful. Gave good advice and left the place as he found it. Would definitely recommend

Great service and friendly

Great workmanship,very polite and informative.

Excellent service very pleasant lad nothing too much trouble reset timer for me. Clean tidy worker. Highly recommend.

Annual service of our boiler. Excellent company with great staff, highly recommended

The service engineer was very professional and polite and left the area clean and tidy thanks.

This is a very reliable company that we have used for many years and now is also used by other family members. They provide a very proffessional service and staff are always very pleasant and efficient. Really cannot fault this company and would happily recommend them to anyone.

Efficient friendly service. Fully recommend

Prompt repair on CH breakdown between the Christmas and New Year period. Gas Angel kept me informed throughout this worrying period, and got the job done in time, just before the New Year break. Very pleased.

Awesome service at a good price. Terrific customer service.

Very supportive company. Bent over backwards to help us.

Although on this occasion the company was unable to help us out I received a call back to explain that they couldn’t help me due to the workload they already had, which is understandable given the current cold snap. The lady I spoke with was very polite and apologetic. She also gave me some ideas to try to enable me to get the boiler back on which actually has helped to resolve the issue I had without any expense. Not many would do this and a lot of companies would promise the earth and not be so honest in terms of expectations. All I can say is thank you and I will be sending my business your way should I need some assistance in the future. Thank you, 😁

Absolutely delighted! Lived up to their name! Friendly, courteous, helpful, professional and customer focussed from the outset. They clearly care about and value their clients. They provided prompt and exceptional service when I needed it and I can’t thank them enough. What a joy to have found such a business!

My boiler had been leaking for some weeks, along with a couple of radiators, and was also making a dreadful noise. Steve came out and sorted the problems quickly. He is a friendly professional guy who worked methodically to identify the issues and resolve them. He explained exactly what he was doing and also offered some useful tips and advice as well. A nice guy and an excellent worker.

Very good service and advice

Everyone I spoke to regarding my repair were pleasant & professional , really pleased with the work carried out ,would definitely use again .

Excellent service. Punctual, left the property safe and tidy.

Fast friendly professional service. Given several options to repair /replace boiler. No pressure to replace when chose repair. Given estimates immediately -quotes arrived same day. Offered cancellation , so efficient repair done faster than expected. Have several pay monthly options for services and boiler cover. Highly Reccomend.

Efficient service , friendly and reliable staff

Very nice website and prices are very reasonable

Gas angels were prompt, arrived at the appointed time and completed the job satisfactorily.

Over 14 years and many different engineers. David, the engineer with Gas Angel. Has solved an issue regarding water heating and pressure during the service that no other has. Avery very professional service. I recommend Gas Angel with the greatest of confidence without reservation.well done

Fantastic service, couldn’t fault them. Friendly, professional and trustworthy.

Our combi boiler started losing pressure. Gas Angel responded promptly and although they were unable to effect an immediate repair, parts were ordered quickly and normal service was resumed within a couple of days. Engineers were polite, friendly, left no mess and their communication and punctuality was absolutely on the mark. Thank you

Gas Angel repair man came out exactly when they said he would. Dave did a sterling job. Within 5 mins he had figured out exactly what was wrong, within 20 mins had it up and running. Quick and impressive. Will use again and highly recommend. Also way cheaper than I thought it would be.

Text before arriving ,carried out boiler annual service no mess no fuss

Our heating stopped working on Monday evening. I called Gas Angel and received over the phone help to try and fix / diagnose problem. Although this didn't work, Dave organised a visit from an engineer within two days. They came, diagnosed a problem really quickly and went under the floorboards to fix a pipe problem - really polite and courteous too. Will definitely use again

Great company, very pleased with work and service. Communication excellent as well even out of hours. We got expert advice to get our boiler going even on a Sunday!

Very professional, prompt and reasonably priced service.

I've used Dave multiple times now for various things and he's always been incredibly helpful. I would definitely recommend his services and will no doubt be using Gas Angel Heating again in future!

The Gas Angel team were brilliant. They kept us informed at every stage of the install and kept the work area clean and tidy. A very professional install.

Just had my boiler serviced for 4th year in a row by Adam Ryan, always punctual and friendly.

Top business in the north east

Super efficient company. Dave and Adam got the job done without any mess or fuss. Highly recommend Gas Ángel for a friendly, reliable and value for money service.

Adam was great, he installed my new gas fire and let me know what to do for an easy installation, he was courteous and hovered up afterwards...a star!

Very pleased with everyone I interacted with at Gas Angel. Local company, brilliant customer service. Boiler maintenance completed with minimal fuss. Highly recommend.

Gas Angels have been brilliant, originally coming to my aid after I was let down by another company a couple of days before supposedly having a new boiler fitted. They made a fantastic job of it, very professional while remaining friendly and very clean and tidy. I now have a maintenance plan with them, nice knowing if something goes wrong they are just a phone call away and they remind me when my boiler needs servicing. I would have no problem recommending them.

Friendly and efficient service

Since I bought my first home, I have had a Gas Angel Engineer here at least once a month (first time buyer teething issues). The professionalism, knowledge and efficiency of each engineer I’ve met is outstanding. I recently had a Hive portal fitted on recommendation of the team and the engineer was so patient with me when talking me through use. On top of all this, the sales team have been kind enough to send me a free Amazon voucher which was intended for new customers, despite me joining their cover last year. I must also give a special shout out to Natasha in their support team, who by now will probably be sick of the sight of my emails. She is an absolute pleasure to talk to and her customer service skills are second to none. Can’t rate this company highly enough!

David from Gas Angel fitted a set of Nest thermostats for us after 5 other companies said it couldn't it be done on our system. He was persistent and honest and would highly recommend.

Brilliant service - great communications and updates re estimated arrival time, really friendly team, we were also really pleasantly surprised at the quote to install an expansion tank - so glad we changed over from our previous provider.

I would highly recommend Gas Angel they are truly fabulous people they really do great at their job a big thank you to Adam for coming down to sort out the boiler well done and thank you.

Fantastic customer service, clean and tidy, brilliant value.

Great lads,great service explained every step .

I have used Gas Angel a number of times now and I have never been disappointed. The engineer, Adam, who came to perform a gas fire removal today, was prompt, professional, helpful and informative. All round excellent service.

Had a new boiler installed by Gas Angel Heating and I want to say how happy I am with their service from start to finish. Thanks for coming out at short notice, fast, clean and efficient. Definetly recommend.

Would definitely recommend Dave. Have used him a few times now. for a combi boiler installation last year and even though there were a few problems he stayed late to ensure the job was complete and everything working and he has just serviced it a year on and there has been no issues at all.

10 out of 10 Would highly recommended, the price they give was the price we payed. Very friendly and offered some advice on how to care for boiler and get the best out of it. Spot on service!!!👍🏻

We used Gas Angel to remove an old boiler and install a new system to the loft. I was very happy with the time Dave took to explain how the job would be performed and explore our options. When installation day came I was impressed to see carpet protectors laid and all the debris cleaned up after the job was complete. We've since had Dave back to complete the annual service, everything has been working perfectly. I'm happy to recommend and we will be using Gas Angel for future properties too.

I chose gas angel after looking at the reviews, think this was a mistake as was charged 100 pound for labour, and 9 pound for a part, then charged VAT too, i am curious if gas angel is VAT registered for one and to charge 100 for a half hours labour is a bit shallow as i have just learned that a pal would have done the whole job for 70 pound.....lesson learned i think and would not recommend, had to wait over a week for job to be done, charged for a quote which no other tradesmen off other work in my property has done, and sent a message of ill statement over this review!!!! I would rather go cold than use And in response you have left a typical " i am innocent review" your a con artist and would never recommend you to anyone, what would be the point of calling you back? To solve what? You have stolen my money and ran, you tried to make a simple job look complicated, your nothing but a basic thief! All your reviews are from family and friends not valued customers!

DAVE. WAS GREAT GETTING HIM TO INSTALL WALL MOUNTED FIRE .FEW PROBLEMS ON WAY BUT NOTHING WAS A PROBLEM FOR HIM . STAYED STILL SORTED ONCE AGAIN BIG THANK YOU DAVE .DEFINITELY WOULD.RECOMMEND YOU .THANKS KEN LIDDLE .

After having problems with my combi boiler for months now, I contacted Gas Angel Heating Services and explained what the problem was. The problem was diagnosed over the phone in a matter of minutes and the problem was fixed in a matter of days. This company was very quick and efficient and I think people will struggle to beat this company on pricing!!! Fast!! Cheap!! Efficient!!!

Highly recommended.Honest person and dependable.From Ken and Lanta Battle Hill 17/03/2017

I worked with dave on a property were the customer had been ripped off and left with a unsafe boiler situation. Dave came out of hours and stayed late to ensure the job was done even though he was extremely busy. I always recommend dave when I get asked for a reliable engineer.

Excellent and prompt service as always from Dave. Arrived at scheduled time and quickly sorted issue.

Brilliant,found a fault, got new part serviced and fixed the following day, amazing !!! That doesn't normally happen in this day and age

Couldnt ask for a more professional service. Don't rip you off, take their shoes off at the door without being asked and are prompt. I would certainly recommend them.

Obviously too busy to action the modest job having been happy to quote a price. Still waiting on a return call to book the job in. Went elsewhere, job already done! Just say if you can't cope or don't want the work.

We have used Gas Angel for about 7 years, for our annual service, and any required maintenance. Always prompt, gives updates as to likely arrival time and has on several occasions fit us in at short notice when we have been without heating/needed a quick job. He has also always been very honest about the options available, and rather than recommend the most expensive option of repairs/parts replacement, have encouraged what will be best, and better value for us. We are regular, repeat customers for good reason!

Many thanks to Dave for sorting out my boiler and shower. The boiler was a difficult job but Dave sorted it out despite taking much longer than he thought. this was due to a problem with the previous installation by another company. Dave also sorted out my shower which was running luke warm. He did this at no extra charge. This was over and beyond what I would have expected. I've already recommended Gas Angel to some of my friends and they have been very pleased with the work.

The work was carried out in the time specified and was very thorough. The two engineers were friendly and very helpful. They sorted out a small problem I had that was not part of the service. I would recommend them to anyone considering getting a flush of their central heating system.

Really good service. Totally on the ball, quick, tidy and have great advice.

Gas Angel did a complete reinstall for me two years ago, not had a problem since. Since then they have been back to add a new radiator, and install a gas fire - all of which was done quickly. tidily and without any problems. Would highly recommend!

David and Rhys done a fantastic job installing my gas hob, they were on time, efficient, friendly and well priced, i would definitely use them again.

Turned up late! took out old fire without first checking new. Did not measure required length for flue (wondered how you would do that??), the new flue was too short, the old fire, now destroyed, could not be replaced. Elderly parents left without gas fire in January for a week. Flue arrives, they come back to fit it. They now notice that the fire has a 10mm input but gas pipe is 15mm, had not noticed before and now wondered what to do - started wondering if they had ever fitted a fire before. Careless, clumsy, rude, aggressive, late, and to cap it all left a dirty black mark on the carpet.......... avoid.