Asset Plumbing & Heating Ltd
- Availability
- Emergency call-outs
4.9(120)The Wrythe, Sutton, London • MCS • RECC • APHC




Reviews
4.9
Asset Plumbing & Heating Ltd is regularly praised for boiler installations, servicing and repairs carried out by Tom, with reviewers describing neat, tidy work, clear explanations and a polite manner. Several customers say they have used the firm for years for boiler servicing and maintenance and would recommend it, and one describes a heat pump installation that required a detailed heat-loss assessment of an older house. Reviewers also report quick responses to call-outs, including a boiler breakdown on New Year's Eve and a same-day visit for a shower fault. One reviewer says a quote was not honoured and the price was raised by almost double after their tenant left, which delayed their plans. Another reports having to wait a while for a part, though they say the delay was not a major problem.
First time working with Thomas so far so good. I need to see words verses action, again so far so good. When he's done the big part of the work we have agreed to install I'll have a fuller picture. But I have a good vibe already.
I have been on a journey to create an energy efficient home for sometime, with the installation of a Heat Pump being the final element in the project. Having had a couple of failed attempts with the UK’s largest energy provider due to the complexities of fitting the pump to an older house I looked for a local specialist. Worth noting that prior to installation, to maximize the efficiency of a heat pump I had already installed insulation, solar panels and a battery system, therefore I was looking for someone who really understood my goals and challenges, Tom very much met these requirements. He conducted a very detailed analysis of of the house to establish the buildings heat loss, this in turn guided the size of the pump required and the best system setup, it cannot be over stated that a correct system design is everything if you want the heat pump to deliver its best performance. Tom made an excellent job of this and was so enthusiastic about getting the design right. He is extremely tidy and diligent in his work and was able to work around challenges that arose such as the fitting of a new hot water tank in a very limited space. Lastly and most importantly, Tom is really enthusiastic and interested in the subject and wants his heat pump installations to really preform well. If you are looking for someone who really understands the subject and can help you get things right then Tom is the man to go to.
I can't remember now how we first came across Asset Plumbing & Heating but I'm glad we did; they have been servicing and maintaining our boiler for quite a few years. They recently undertook an annual service and had to break the bad news that the heat exchanger in our boiler had a crack in it (which explained why we had been topping up the boiler for several weeks to maintain a reasonable pressure). Tom outlined his views about boiler options (including the possibility of repair) and we went with his recommendation of a new Viessmann boiler. Tom rearranged his schedule so that he could fit our new boiler the very next day. Beautifully neat job, completed in less than a day, and once again a reliable hot water supply again. I have no hesitation in recommending Asset Plumbing & Heating as an utterly trustworthy and reliable company with honest and clearly explained advice, usually offering a number of options for you to consider. Brilliant service. Update May 2026: Eleven months on from the installation of our new boiler we've just had our first annual service. Boiler has been perfect (so lovely to have utterly reliable hot water) with a very useful wifi control that allows us to monitor and adjust it. Service was efficient and the price is so reasonable for such an impressively professional company.
Without any doubt the best. Thomas of Asset Plumbing & Heating installed and commissioned a new combi boiler just 24hrs after my initial contact. Price quoted was excellent and the workmanship and attention to detail was excellent. A few extra little things needed doing and were carried out within the quoted price. I have had a lot of experience with installers and service engineers over several years and can say wholeheartedly that I wish I had known about Thomas sooner. 100% recommend to anybody that needs any plumbing or heating requirements.
Fast response, quick and accurate service, polite treatment, good communication throughout
Thanks to Thomas who came at short notice to identify a problem with my gas boiler and advise accordingly. I would be happy to use this service again.
Gave Tom a call when our boiler stopped working and he came to have a look just 2 hours later. Unfortunately, it was beyond repair but Tom came back 2 days later and installed a new Viessmann boiler. We are very pleased with it and Tom made everything clear and easy to understand. He also kindly let us borrow a couple of heaters to keep up warm until the installation. Highly recommended.
Last Thursday our 20 year old Worcester boiler failed & was beyond economical repair.We got an acceptable quote for a replacement from Asset P& H (Thomas) & expected to face a few days without a boiler.However Thomas said he was booked am Friday but could come to us around lunchtime & , if acceptable to us, work into late evening to complete the job.By 9.00 pm we had a fully functioning system so many thanks Thomas for your consideration & a professional neat & tidy installation.Highly recommend Asset P& H.
We've used Asset for about 5 years now. We are very pleased with the service we've had. Tom always explains things and he's always friendly and professional. We like to have someone we can rely on to do a good job.
Always happy with there service
I highly recommend Thomas. I required him for an emergency call out late in the afternoon of New Years Eve. He was with us within 2 hours and kept us up to date on his location. He managed to fix the problem within the 1 hour call out charge and used the remaining time to provide a general health check of the boiler. Thomas clearly knows his stuff and I will be using him again in the future.
Very professional, excellent service, polite no mess, would definitely recommend. I wouldn't use anyone else.
Excellent service. Highly recommend
Asset Plumbing & Heating recently fitted a heat pump as a replacement for our broken gas boiler. Firstly their initial communication was prompt, clear and concise. And from that point onwards everything that we agreed or promised was delivered exactly as expected. The quality of all the workmanship was very high, they were extremely knowledgable so are able to advise how best to run the system, and every detail was completed with the utmost professionalism. Thank you for such a high quality and well designed install.
Excellent service .I had a new boiler installed 2 months ago and am very pleased with the service provided .Highly recommended.
My boiler broke down boxing day last year ..Tom came round promptly saw what was required ordered unit and as soon as it was delivered he fitted it .....very good service 5 star ....I also signed up 4 yearly service ...highly recommended
I was having issues with my boiler and Asset Plumbing & Heating Ltd responded quickly with excellent service. Tom was very helpful, answered all of my questions, and clearly explained what needed to be done. Everything was sorted efficiently. Really reliable and highly recommended.
Excellent service! Everything was done properly and to a high standard. I highly recommend this company.
Tom was great and really knows his stuff. My zero disrupt survey was meticulous and Tom was a pleasure.
I have used Asset Plumbing over the last to years. They have installed two gas boilers. One was to relocate the boiler from the kitchen to the airing cupboard upstairs, removing existing hot water cylinder and water tank in the roof space, including altering and adapting the pipework. A new gas supply to the boiler was run from the front of the house to the rear. All completed very efficiently in a day. My last job was to service a boiler., test the gas supply and issue a Gas Safety Certificate, which Tom did the next day after me asking. I would certainly recommend Asset Plumbing & Heating for any plumbing job.
Very impressed with the service from Asset. Notified when on the way and arrived on time. Tom and his apprentice looked at the issue and solved it almost immediately after getting the part needed. Hot water now working perfectly. Would definitely recommend 👌
I have been using Asset Plumbing & Heating Ltd for the past 3 years to have my boiler serviced and in that time I have never experienced any problems after the work has been completed. Tom is always very professional, courteous, tidy and clean when he is working. He is also very knowledgeable and will always answer any questions without hesitation that you may have with an expert explanation that is easy to understand for those of us that do not have his same knowledge and experience. It is refreshing to have finally found someone who offers a first rate service, reasonable price(s) plus if he can Tom will always try to be flexible to work around appointments to accommodate the customers needs. I would have no hesitation in recommending this company to friends to use.
Thomas was very professional. Arrived right on time, extremely precise and neat work. Great experience overall!
Very friendly and professional service. Had to wait a while for a part which was a bit annoying but the weather hadn't quite turned yet so no heating for a few days wasn't the worst.
Great service, great communication and could not be happier with our new boiler and how the work was carried out. Thanks Thomas!
Excellent service and reliability
Definitely one of the best plumbers I've ever used. It was only a small job but he took real care to logically investigate the issue, explain it and outline potential solutions. I will certainly be using the firm again for future work.
I had 3 companies around to provide quotes to replace 2 dripping tapes and replace 3 radiator valves, I choose Asset Plumbing & Heating Ltd because the quote was detailed thoroughly on company letterhead. Thomas Clark and a trainee were lovely genuine guys who knew exactly what needed to be done. The work was all completed in half a day and the replaced tapes and the heating system is working perfectly. Place was left nice and tidy and no mess was left behind. What stood out most was their willingness to go the extra mile. They took the time to troubleshoot and make sure everything was set up and working exactly as it should. Overall, I couldn’t be more satisfied. If you’re looking for someone who knows what they’re doing and takes real pride in their work, I’d highly recommend Asset Plumbing & Heating Ltd
Would highly recommend Tom from Asset. We needed a new boiler relocating in the house. Tom talked through various boilers, options and costs involved. Once we had agreed the best solution, he was quick to get the work booked in and did a great job. The work is very neat and carried out to a high standard. Always happy to answer questions and talk through what was being carried out and why.
⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Thomas and Asset Plumbing and Heating. I couldn't be more pleased with the service provided by Thomas. He fixed a persistent pipe hammering issue and a leaking bathroom mixer tap both professionally and efficiently. From start to finish, Thomas was incredibly responsive and accommodating – even going out of his way to source and collect the required parts late in the evening, well outside of normal working hours. His workmanship was top-notch, and he clearly takes great pride in doing things properly. The pricing was very reasonable, especially considering the extra effort he made to get everything sorted quickly. Booking the job with Asset Plumbing & Heating (Tom) was smooth, his communication was excellent, and he's genuinely a lovely person to deal with – polite, respectful, and highly professional. I would absolutely recommend him to anyone needing a skilled and trustworthy plumber. Thanks again, Tom!
Very prompt and on time. Turned up and gave really good advice on maintenance. Top service wouldn’t hesitate to use again.
As usual Tom fixed our problem, this time a dripping tap, quickly and efficiently.
Did a great job in changing a radiator and a lot of radiator valves. Were meticulous in cleaning up, as they went along. Stayed late to ensure finishing in one day.
I contacted Tom as I had a water issue with my electric power shower. He came the same day to assess the issue, and the problem was rectified by the next morning. Very professional and efficient service! Tom is knowledgeable, trustworthy and explains everything clearly. I would highly recommend Tom to anyone that requires plumbing & heating services! Excellent!
Arrived when he said he would, kept me informed what was happening and very personable
I have been using asset plumbing and heated limited for 4+ years. I used them before to maintain my old boiler and more recently to replace it with a new one. I could not be any happier with their services. Thomas has been great. Clean and professional service each time we contact the team. Highly recommend
He carried out job fast and efficiently veryclean worker .would recommend him.
Very satisfied with the installation of a new combi boiler which was completed promptly and professionally.
We are very pleased with our new boiler. The workmanship and efficiency of the installation were excellent.
Called Tom and he came over to me the same day. Very professional service and competitive price. I would have no problem with recommending Tom. I will use Asset plumbing & heating again when needed.
Excellent work. Very friendly. Certainly went the extra mile with my aged cistern!
Prompt, friendly, happy to answer any questions and a fair price
I posted a job on myjobquote and needed someone asap. Within 15 minutes of posting Tom called and said he could do the job later in the afternoon. The work was completed quickly and to an excellent standard. Tom was very professional and personable. I would highly recommend.
I had a fantastic experience with Tom and his company ! He was extremely professional, punctual, and efficient throughout the entire process. The boiler service was completed quickly and thoroughly, and Tom even went above and beyond by properly fitting our waste pipe, which had been incorrectly connected to the boiler. His attention to detail and dedication to doing the job right really impressed me. I highly recommend Tom for anyone in need of boiler services and other jobs – you can trust him to get the job done cleanly and professionally!
Very quick and efficient boiler service. Thank you.
When we wanted to replace our old boiler Tom came round quickly and showed us the various options. As we had a Nest thermostat he recommended a boiler that works really well with it. The work was completed in a day they were polite and knowledgeable and everything was clean and tidy. The price was very competitive too. We’re so pleased to have found a great company and we’ll definitely be using them for our plumbing in future.
5-star review for Tom from ASSET, who provided an excellent annual boiler service and installed a Wi-Fi thermostat. He was professional, efficient, and highly knowledgeable—highly recommended! As an architect, I would be happy to recommend ASSET to our clients as well.
Tom came promptly to sort out a fault with my old boiler. He explained what was wrong and gave me options to repair it. However, as the boiler was 10 years old I decided to have a new one instead of repairs to the old one. Tom came with the new boiler and fitted it the very next day. Thank you Tom, for a professional job done when I needed it. Libby Reffell
Boiler service completed competently. Very knowledgeable and offered advice. Would use again
Hi the boiler is great and the service was fantastic really friendly
We called Tom out to service the boiler in our new house, but alas it turned out to be even more decrepit than expected and he had to put it out of its misery and install a new one. He went above and beyond to find a temporary fix to win us time to save up for a heat-pump later this year, and when that plan fell through was open, honest, and diligent about finding us a decent replacement that was within our very depleted post-move budget. (The heat pump has been put on hold, but we will be calling Tom back when our financial ducks are in a row). He was also so good as to identify a number of necessary but non-urgent jobs that he could do for us in one go so as to save on call-out costs. Lovely chap, clearly very knowledgeable and happy to discuss his work, a pleasure to have working in our home.
These guys were very professional, they came on time, did what they said they would, cleaned up after, I now have a worm house with a new boiler. Thank you m.
Installed my central heating and does the annual service. All round excellent service.
Great work. Thank you
What a lovely man Thomas I have bad anxiety he was so caring and understanding went above and beyond . Lovely man.
Tom was really good. Got in touch quickly and arranged a prompt visit with lots of options. I feared the worst with our boiler, but within 5 mins Tom had identified the issue, told us off for not getting a regular service 🫣 and started on fixing the issue. Work was fast and clean, good communication. Will definitely be using Asset again!
Tom was helpful with the leak I had and did a really professional job.
Tom is a wizard on underfloor heating. He has been very accommodating with our timings for the renovation of the property. I would definitely recommend.
Thomas was extremely helpful in that he did some extra work that was required. Also l did not have to pay a penny until the job was finished and I was happy. I would highly recommend Asset plumbing ltd and will be using them again soon
We highly recommend Tom. He has replaced and serviced our central heating system for several years. He has also replaced our shower door and shower valve which wasn't straight forward, despite this Tom did the job professionally within the quote he had given us even though he had to come back several times. All work was done to a high standard. Tom is very approachable and is happy to explain all aspects of the work. To find a good reliable tradesman is difficult we will keep using Tom's services.
Excellent service
Tom did a great job installing our new boiler recently - professional and friendly from our initial phone conversation, and explained our options very clearly when we were unsure whether to get the old boiler fixed or get a new one. Also stayed late to ensure the job was completed in one day, and took great care to leave everything in our home as he found it. Definitely recommended if you're looking for a trustworthy independent plumber/heating engineer 👍
I couldn't recommend Tom more for this visit. It is so rare nowadays to find knowledgeable, trustworthy workmen. He called me back very quickly and came within the same day. He was very professional and explained everything clearly, very transparent, thorough and fair with pricing and will definitely be calling them from now on. Genuinely so relieved to have found someone as good.
Tom replaced our elderly / malfunctioning boiler. On time, really tidy and took the time to explain what had been done and how the new system worked/ recommended
Excellent service Tom ordered and fitted our new boiler in 2 days, very clean tidy and efficient.
I am very satisfied with Asset Plumbing for changing my boiler, the work is neat, tidy and professionally done. Both Thomas and Ricky are helpful and reassuring, polite and pleasant. So far I would recommend Asset plumbing.
Tom from Asset Plumbing and Heating came to service our boiler - great communication and the service was done promptly. Tom even looked into an issue with our shower while he was here. Would definitely recommend.
Fast response, pleasant approach, happy to answer questions, excellent service.Thank you.
Tom installed the boiler on the same day. Excellent Service, will recommend him to family and friends!
Efficient and flexible in making and then changing an appointment. Servicing all done cleanly and quickly.
Very pleased with Tom's work on our boiler after the original installer let us down badly. Definitely number one on my go-to list for any future work.
Available very quickly and were very helpful and courteous!
Excellent service from Tom. Serviced my boiler and megaflo. Also fixed leak in my bathroom radiator. Was a tricky fix. Tom only charged for 30 mins even though it took over an hour to fix. Great job. Highly recommended.
As old age pensioner we were very wary of choosing a boiler fitter . We used a forum called Boiler Guide who suggested 3 plumbers local to us. We chose Tom of Assett Plumbing & Heating because he understood our budget and our needs. He answered all our questions and worries patiently and clearly. Plus his quote was significantly cheaper than another one we’d had. The work was carried out speedily , on time and although there was an issue that had to be resolved with the boiler manufacturer, Tom stressed the urgency to them of getting it sorted quickly because of my disability. Everything was sorted the next morning and all is great . We have no hesitation in recommending Tom of Asset Plumbing & Heating to anyone who needs a new boiler fitted. . Very pleased with the outcome. A&T Jones
What an amazing engineer! Friendly! Professional!All together was an a very fast and clear service!
Serviced boiler and installed a new controller for our boiler. Tom was professional and tidy will definitely call on him again for any issues with the house
Tom is a Top bloke, friendly and customer focused.
Tom was professional, gave me the right advice and did a great job. Clean and tidy and on time and I wouldn't hesitate to recommend.
Quoted me a price, suggested it would be better to start works when my tenant leaves. Once tenant left I contacted them and they didn’t honour their quote instead they raised the price by almost double. Now I need to spend time searching for new fitters which delays my process of finding new tenants asap and may potentially cost me more money as the property may be vacant for an extra month.
Super quick and reliable service. Boiler’s fault was quickly identified and parts changed right away. Very nice guy. I would surely recommend this service.
Quick response, come to help me fix the pipe just the day after I post the job at night. Tom is very friendly and he explained the cause of the problem and gave me advice to fix the toilet too. I would recommend him for pipework.
I had never used Asset Heating (Tom) prior to inviting him to quote for the replacement of our old boiler. We talked about our options of boilers and he didn't try to push one over the other but offered best advice and left the final decision to us. The installation of our Vaillant ecoTEC plus 630 went smoothly without any problems. However, about a couple of weeks later, we notified him of a leak that appeared to have sprung from the ends of one of the connecting pipes to the hotwater tank. Although the leak turned out unconnected to the installation, he still made time to come round and fix it (as a goodwill gesture). Top marks for customer service!
Great experience. We shopped around A LOT for our new boiler installation, getting around 5/6 quotes. Asset were prepared to match the best quotes we found, and their service was top notch too. Tom talked very openly and I never felt like I was being bullsh*tted or 'sold to'. Communication was also very good in the run up to installation day, and all went smoothly on the day. The world needs more tradespeople like these guys.
Thank you Tom for such a professional installation and service!
Had a new boiler installed by Thomas . I couldn't fault him from the time I met him I knew this man was going to be a good plumber . He was finished installing the boiler sooner than he expected . So would recommend him to anyone who needs plumbing services
Competitive quote, excellent workmanship, local company. Very tidy and neat work Thoroughly impressed so gets 5star and my recommendation.
Tom was excellent in scoping the needs of this large house which had previously been served by a Worcester 30Kw which was clearly inadequate. He recommended a 39Kw ATAG boiler with flow rate of about 18l/minute - superb boiler!! It is quiet and easy to operate. I am surprised as to why not much is known about such a great Dutch device. I am sold and will now only install these especially as they come with a 14 year warranty.
Great service and very quick response to our query. Helpful and efficient
I've been dealing with a leak for a while and have spoken with multiple plumbers. Tom is without a doubt the most professional and personable guy I've come across. He spent a while on the phone with me asking questions and getting to the root of the problem before coming out to solve the issue quickly. I will certainly be using Asset Plumbing and Heating if I need help in the future.
Tom removed a gas hob for us - great service, good price and very professional. Gave us some great advice too!
Excellent service from Tom and Asset Plumbing. Our pop up plug in our bathroom sink was broken and was not popping up when pressed down. Contacted Tom in the morning. Price was competitive and he came round the same day to replace our old plug. Quick, efficient and polite, service. Happy customer 😊 Will use them again and recommend to family and friends.
Asset Plumbing and Heating is always very quick and useful whenever I need help. They are always professional and have successfully fixed all my problems before. I fully recommend their services!
Tom came and installed an Atag boiler to replace our ageing back boiler. He did such a great job that we will definitely use him for our new bathroom and kitchen. Would thoroughly recommend.
Just before Christmas 2021, our heating started to play up. Our emergency cover turned out to not cover emergencies. We then paid a totally extortionate sum to a well known London plumbing company for a temporary fix which lasted a week. Enter Tom from Asset Plumbing & Heating who diagnosed the fault in about five minutes and fixed it for a very reasonable charge. We highly recommend him!
Excellent service, reliable and efficient, would highly recommend
A good job well managed, on schedule and competitively priced. I definitely use again.
Tom is a true professional and a perfectionist, look no further👌
Fantastic service, 100% recommend. Don’t use anyone else
Quick efficient and pleasant!
Great service, very prompt response. Thomas provided me with a first class service and great advice for future projects. would recommend Asset Plumbing if asked.
Quick, prompt and efficiently dealt with the problem. Many thanks Tom.
Professional service and got the job done right first time.
Tom came round really quickly to look at our underfloor heating problem, something many engineers flat out won't. Fast, professional, incredibly courteous. Was very tidy and considerate (masked up and careful of carpets). All you could ask for. Saved on speed dial and strongly recommend.
Very good and friendly. Gave me the information what was needed and the price before hand.
Called Tom out as our boiler went. He left no stone unturned in his pursuit to find the cause of the problem. As our system was so old it was looking unlikely we would get it fixed, but lo and behold Tom found the cause, went and got the part and fixed it. All in the same session. I would give 6 stars if I could. Definitely will use them again
Really efficient, friendly and solved the problem as needed. Would definitely contact for future plumbing needs.
The boiler install was done professionally. He left my flat clean after finishing the work and explained how to use the new boiler clearly. Also the price was competitive.
Good efficient service from a knowledgeable engineer who offered valid advice and full instructions.
Great service from Tom at Asset Plumbing and Heating. My boiler hadn’t been serviced in well over a year and current company who I pay a service plan to refused to come out due to lockdown. Found Tom’s details through Nextdoor app, phoned and he was able to come the next day. Also had a choice of other dates if not suitable. Completely Covid safe and explained what needed doing clearly and honestly. Thank you 🙂 We will be using Tom in the future and wouldn’t hesitate to recommend to friends and family!
Area
The Wrythe, Sutton, London, SM5
Areas covered
Surrey
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2021
- Gas engineer
- MCS APH-48322
- RECC
- APHC
- Emergency call-outs
- Domestic work
- Landlord work
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