Pilot Light Plumbing and Heating Ltd
4.9(148)Hornchurch, Havering, London • OFTEC




Services
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Heat pump installation
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Oil boiler installation
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Water softener installation
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Wet room installation
Reviews
4.9
We initially contacted Gareth to fix a cracked bath, but on inspection he identified a few other issues that needed correcting to ensure a high-standard finish. He recommended to go with panels to create a bath/shower feature, and the end result looks fantastic, so pleased we wade this decision. Communication from Gareth was brilliant from start to finish. He was always on hand to answer any questions, very knowledgeable and experienced, and clearly takes pride in his work. A big thank you to Gareth, Matt and Zach, who did a great job, followed by Dean returning to finish everything off with the mastic. A very high standard of work! A fantastic team from start to finish. We’re really pleased with the result and wouldn’t hesitate to highly recommend Dean and the team. Laura and Sean
We had our air conditioning system put in last week by this very professional company in every respect. From the initial survey from Dan one of the owners, who was extremely helpful with advice regarding location of the units etc and making sure we got what units were best suited, to then the great workmanship from Gareth the partner of Dan and he’s team of Joe who installed all electrical work to a very high standard boxing in all wiring in trunking so neatly. Gareth had 2 apprentices working along side him and the whole team worked tirelessly to get our system done in a day to again a real top quality level internally and externally with all external pipe work in perfectly fixed trunking. We witnessed in Dan and Gareth 2 guys who really care about their customer, making sure the workmanship is done to exceptional high standards as well as being 2 really nice fella’s… would definitely recommend this company to anyone considering having air conditioning system installed, and have actually already done so. Thanks so much guys much appreciated, Steve from Beaulieu
Brilliant boiler and bathroom installation. Great family run company with lots of apprentices which is a testament to the work that is done. Nothing ever too much and very receptive to feedback and to ensure the highest quality finish. Thanks for your work lads, really appreciate the amazing transformation you have made. See for the before and after.
excellent job, had new boiler fitted in loft. would highly recommend, will be using pilot from now on, thank you .
Contacted them last minute on a Sunday as boiler broke down, came in looked at it and gave us various options to work with. Decided to go with a replacement - All job done within a day! Would recommend :)
I couldn’t recommend this company enough. We came home on a Sunday to a boiler that had completely packed in. Gareth managed to get us booked in with his team and have a new boiler fitted by Tuesday. The team was professional, friendly, reliable and helpful from start to finish. They explained everything clearly, worked efficiently and made sure everything was done to a high standard. Thank you!
Very pleased with the work. Helpful to explain how it works. Neat and tidy.
Great customer service from this company. Even tho a faulty part caused 3 visits from them. They sorted the problem out. Many thanks.
A1 service Will definitely use again 👍
Gareth, Dan and Zak installed our aircon and I have to say you will not find a more professional team of Engineers. Their work ethics were amazing going the extra mile to provide a fantastic service. After a long and hard working day they even moved some heavy furniture back into position without me even asking. If you want a great job from a professional, friendly team,look no further. Ps They cleaned up perfectly as well.I would give 10 stars if I could. Pps Their communications were great, quotes, arranging the job,notifying time of arrival gave us confidence of their professional attitude . The young lady in the office was very friendly and helpful too.
Great service from the guys at Pilot Light from start to finish. They fitted 2 air conditioning units and serviced our boiler. We are extremely happy with the finished job and were impressed with their friendly but professional approach to their work. Looking forward to seeing them again for next years service.
Great service with my air conditioning. Gareth is a fabulous guy, lovely family man, knows his stuff & completely upfront with costings & availability. Could not fault this service. Highly recommended to anyone looking for air conditioning or boiler servicing, I don't have a boiler, but know Gareth would be great anyway!
Ac installed in my garage/ extension. Dry for wks but rained all day , still got it done. Not a straight forward job . Efficient and professional. Highly recommend
Dan and Gareth were really pleasant people to deal with which gave me confidence to accept their quote for air con which I considered reasonable. They set an installation date, and the team arrived on time and worked speedily all day. When they finished everything was tidied up and the air con units had been neatly installed. I have no hesitation in recommending them. A very efficient team of people. So pleased I found them.
Very happy with the work that the team done in our very small downstairs toilet. At every step of the way I was consulted and a few suggestions were made by them to improve my vision. Everyone who has seen it says how lovely it looks and such a great improvement. Extremely happy with the end result and would definitely recommend them 😊 happy customer
We are very happy with pilot light plumbing they installed an air conditioning unit for us , a great instillation by them . Great company, highly recommend.
I had a combi boiler installed in place of an old boiler and water tank. The job was done in very good time and to an excellent standard. They left the site in such a good state that you wouldn’t have known they were here. Would highly recommend
Used Gareth and team a couple of times now and have always provided great prices and flexibility with the jobs that I’ve needed doing. Plan on using them a lot going forward
I had a new boiler + water softener installed in the loft + all plumbing move to suit. The crew from Pilot Light Plumbing were very polite and careful around the house. Just make sure everyone is all one the same page as to what to be done, this could save extra visits money later. Generally a very satisfied customer. ****
Very Professional ,friendly and helpful guys. Thank you so much to Gareth and Dan for fitting my Gree pular air conditioning system and just in time for this heatwave. I would highly recommend them for price, quality and service.
Firstly, I have no affiliation to Pilot Light. That said, I cannot recommend this firm highly enough. From start to finish, the communication was second to none. Gareth, Dan and Matt were considerate and polite throughout, and the final cost of the work they did was a breath of fresh air. For any plumbing/heating needs, these are the go to people. Professional tradesmen, sensible prices, and 100% trustworthy. I rarely recommend firms to friends or family. However, I have no hesitation with telling as many people I can about this firm. I'm THAT confident no one would be disappointed in any shape or form. They will always be my first port of call in the future.
I recently needed a new boiler installed and started searching on Google, which led me to Pilot Light Plumbing & Heating. I got in touch with Gareth, who was professional, approachable, and genuinely helpful. He took the time to understand the situation and, especially with the current cost of living, offered a range of options that made things much easier to consider. The team is flexible and committed. Dan carried out the installation of the boiler and did a great job. He’s very knowledgeable and clearly takes pride in his work, going the extra mile to make sure everything was done properly. When we had an issue with one of the radiators not working, Gareth and Dan came back and sorted it without any hassle. Pat also deserves a mention for being helpful along the way. Overall, I feel like I’ve finally found a reliable and consistent plumbing company. They’re honest, friendly, dependable, and they do what they say they’re going to do, which feels rare these days. I’d happily use them again and would recommend them to others.
This firm is the most helpful organisation I have ever encountered. Friendly, efficient, not pushy at all and seem to have the mantra that their staff will always go out of their way to help irrespective of whether or not you buy from them. A pleasure to deal with them.
Amazing job installing 2x air con units into our home - Gareth, Dan & Paddy were fantastic and made the whole process as smooth as possible!
Great service from pilot light. New bathroom installed and looks lovely. Thank you to Gareth, pat and matt. Excellent craftsmanship. Very tidy and all rubbish removed. Will use for boiler service later in the year. Highly recommended.
Had a few heating problems resolved and a new shower fitted. Excellent experience all round. Consultation was friendly and clear- I didn't feel fobbed off or 'up sold' at any point. Work was completed quickly, and the guys were great. Would trust them with work again in the future.
Excellent service and understanding my faulty central heating system,
Gareth and the lad doing his apprenticeship were very friendly and honest. They fixed my boiler and responded quickly and efficiently. 5* rating.
Using Pilot Light Plumbing for a full bathroom refit was fantastic from start to finish, Gareth and Pat were professional, doing a great job from taking out the old to installing the new, nothing was any trouble for them and they left each day clean and tidy, would highly recommend them.
Excellent service - great communication from start to finish. Very knowledgeable and helpful in finding our perfect AC unit. Very impressed and would definitely recommend!
Dan and his team fitted a new boiler. Was really professional, clean and tidy. Excellent service. Would definitely recommend.
Dan was professional friendly and a pleasure to have in my home his work is excellent he installed a air conditioning unit in my bedroom and I am so happy with it no mess or stress at all I would recommend pilot light 100%
Couldn’t be happier with the work from Pilot Light Plumbing and Heating. They handled everything from start to finish on our full house renovation, first fix plumbing and heating, a completely new heating system, radiators throughout, a full wetroom upstairs, a downstairs W/C, and even air conditioning in every bedroom. What i was so impressed with was how easy they made the whole process. Having one company manage everything was a huge benefit, and Dan and Gareth were always responsive, accommodating, and professional. They also gave great advice along the way which really helped us maximise the space and get the best result possible. Top quality work and a great team, thanks Dan and Gareth i would very highly recommend to anyone looking for trustworthy plumbers and air conditioning installers!
We have used Gareth and the team for years and most recently to renovate our main bathroom and en suite. Gareth helped us from beginning to end with guiding us with choosing the bathroom suite to the final fitting. They have always been professional, trustworthy and reliable and I couldn’t recommend them enough.
Always use Gareth and Dan, the best!
Very pleased with everything these guys have done. Very efficient and knowledgeable will definitely be using them again.
The boys were great. Quick hard working. Cleaned up everything after. Highly recommend
Just had a new bathroom supplied and installed by Gareth and his team. Extremely pleased with the standard of work and communication. Nothing was too much trouble and they are always available to speak to throughout the whole job. We also use them for any heating /plumbing /boiler issues/servicing etc. Very trustworthy and honest guys. We highly recommend Pilot light heating & plumbing 👍👍
Most professional capable polite tradesmen I've come across. Attended late and fixed my heating fail... no dramas no excessive costing! Would use again and recommend 💗
I was recommended to Pilot light plumbing/heating and was not disappointed . Daniel moved a large radiator across the room for me , which involved drilling etc . He was really pleasant and respected my home by covering my floors throughout where he needed to carry out the work . It was spotless when he left . Thank you xx Highly recommend these guys
Gareth serviced my boiler a couple of weeks ago. He was easy to contact on a couple of occasions. Pleasant, tidy and efficient. Would definitely recommend.
I had the privilege of meeting Dan, Gareth and their apprentice Pat when they carried out numerous jobs in my bathroom and completed a boiler service too. They were professional, took great care of my property throughout the days they worked at mine. Covered floors to prevent dust and damage. Cleared rubbish. They were very helpful with their advise and explained the jobs fully. A friendly hardworking trio. Great professional service, reasonable price. I would absolutely have no hesitation in recommending their work and service to others. Thank you Pilot Heating.
Absolutely excellent service from start to finish. Gareth, Dan and Pat were incredibly responsive, friendly, and professional throughout the entire process and a pleasure to deal with. Great communication, and everything was explained clearly, which made the whole experience completely stress-free. The quote was clear and extremely fair, the boiler replacement was done quickly and efficiently with great clean-up afterwards and the overall service couldn’t have been better. A genuinely great experience and I would absolutely recommend this company to anyone needing gas or plumbing work.
Gareth was very friendly and helpful. He sourced a new water tank the morning after I called and was able to fit it the day after. This was brilliant because my tenants were without hot water, and he was able to fix the problem quickly. I would highly recommend 👌
Great service from Gareth. Nothing was too much trouble. Within 24hrs of us contacting him, he’d got the part for our boiler and fitted this. Very polite and very helpful. I highly recommend. SB, Galleywood.
I was staying at my mums and my mum had no heating. I phoned Gareth on Saturday 28 December and due to my mum being elderly I asked him is there any chance he can come round. With no hesitation, he came to mums within a 2 hour slot. Gareth was fantastic, he is down to earth, reliable and does not rip anyone off. My mum was told by a previous plumber she needed a new boiler, this was not the case. Gareth replaced a part in my mums boiler for her. A huge thank you Gareth for being so efficient with your professional knowledge. My mum and myself can't thank you enough. Would recommend Pilot light plumbing and heating to my friends and family. Anna
Our boiler stopped working suddenly on Saturday night and we came across Pilot Light Plumbing & Heating from a very desperate Google search. We called Gareth who informed us of his prices and told us he could come out the following morning. Gareth kept in contact regarding his arrival time, and was so friendly and personable whilst he was in our home. He was very knowledgeable and explained everything he was checking for. After a couple of hours, we had our heating and hot water back. We will definitely recommend Gareth & his team to our friends and family and will be using him for any future plumbing jobs.
Gareth and Daniel were extremely helpful at short notice, very friendly and patient. Thanks very much, from Mark.
Came out same day, at a time that suited us and resolved the boiler problem very quickly. Efficient and friendly service. Would definitely recommend
Fantastic service, will use this company again
My boiler broke down a few days before Christmas, and Gareth fitted me in that day. We had to wait for a part to fix the boiler, which was understandable as it was Christmas, but I received regular updates and my boiler was repaired as soon as the part arrived. I would definately recommend!
I recently needed to find a new company to service my boiler and got in touch with Pilot Light Plumbing and Heating. They called me back very quickly and were able to come out within just a few of days — I was expecting to wait weeks. The engineers were polite, professional and respectful throughout. The price was very reasonable and I’m extremely pleased with the whole experience. I won’t hesitate to use them again and would happily recommend them to others.
Amazing work by Gareth and Dan, diagnosed the fault at 3pm got the part and came back to resolve at 8pm. Saved us from a cold night and another day waiting in for engineers
Like most people I googled for a boiler service close to me . I saw Pilot Light Plumbing and Heating and read the reviews . I was impressed by what I found . No one can be that good surely? . But contacted Gareth of the company. He booked me in for boiler service the next day and found a problem with my condenser unit which he ordered and came back the next day to fit . Before he arrived I found the ball valve in my upstairs toilet was also not working . Gareth was so polite and professional about everything . Clean ,tidy and fills you with confidence and what a pleasant young man he is too. He took the cistern off the wall and had to refresh the inner workings before positioning back on after encountering some awkward problems he completed the job swiftly. Gareth is great and very fair prices too. I will certainly be having him back for future work. Honestly think no further than this company you won't be disappointed.
Danny and Patrick were extremely professional, they were thoughtful, caring and left us with a new boiler installed and heat at our fingertips. Thank you and well done. Anne and Richard Hulbert in Pufleet.
All the lads did a fantastic job fitting new designer rads throughout our house. They were polite, hard working and made sure the job was spot on before leaving. Would highly recommend!
Superb service. We trust these guys implicitly as they go way above to sort any boiler/heating issues and at very reasonable prices.
They guys helping us with our boiler have gone above and beyond to help get it fixed, customer care has been 10/10 I would highly recommend pilot light plumbing to anyone ...5 stars totally deserved
We had Dan, Gareth and Pat round to install a new boiler, a Vaillant Combi-Boiler. They were incredibly efficient, polite and respectful and managed to fit the boiler and pipework in very neatly, they even polished the copper pipes going into the boiler! I happily recommend them!
We are absolutely delighted with our new Vaillant combination boiler. Everything was completed super quickly and the engineers went out of their way to accommodate the pipes being boxed in neatly. Thank you very much!
Great service great job they went above and beyond would definitely recommend.
Pilot Plumbing recently installed a new boiler for me and I have to say it was such a seamless, enjoyable process from start to finish. From the moment I first met Dan (one of the owners) I knew they were the company for the job. They provided a friendly, efficient and cost effective service which made me a very happy customer. I have no reservations or hesitation in recommending them. Thanks Pilot! Regards Howard Sellick
Called up In the afternoon and was fixed by half 6 at night, couldn’t be happier the guys were lovely and once knowing we had a newborn they made the effort to have it fixed the same day
Fantastic service, used Gareth and will continue with he’s company services, Gareth came to our boiler had some issues, inspection same day parts ordered and collected next day and repaired ! Absolutely satisfied 😊 We have a combo baxi boiler Gareth also done a boiler services and with he’s expertise found another issue which was immediately addressed again ordered parts fixed next day just Great 👍 Very Fair prices as well
Honest, reliable and good service. I would highly recommend using this company for any plumbing required.
Highly recommend this company for all plumbing and boiler services. They also installed our new bathroom suite, including working with other trades to get the job done to a high standard. They are reliable, knowledgeable, helpful, very tidy and competitively priced!
Would highly recommend this company, from initial contact for quote to job being completed can not fault politeness and workmanship, extremely knowledgeable and helpful
Had to have our Boiler replaced and this was dealt with so quickly, and communication with Gareth throughout was great and the fitters on the day were excellent, left everything clean and tidy. Very pleased with the Customer Support received.
Wow, this is how every business should be run! Emergency call out for elderly mother with dementia over a bank holiday weekend. Arrived when arranged with great communication. Polite and respectful throughout. Problem completely resolved and was astounded at such a reasonable price. I cannot recommend highly enough and wish these guys the successful future they deserve. Thank you so much!
Cannot fault the service from Pilot Light. Both Gareth and Dan helped us when we we've had issues in our old house and are were our first call when we moved to our new home for our plumbing and heating needs. They dropped everything when we had an emergency and make sure we was all ok before leaving. Brilliant team and very knowledgeable
Gareth was great, really quick response on a bank holiday Monday and he fixed our leaking shower quickly, great service and would recommend!
Dan and Gareth gave us a wonderful service for our heating problems. They carefully considered the issues in this older property where the heating system was inefficient and hadn't been properly attended to for years. They were kind, helpful , providing a very professional service . Reece was also intregal to the service too.
Fantastic work; prompt service; friendly and professional what more could you ask for
Service I received was unbelievable! Five stars is not enough. After my underfloor heating was bodged by another heat engineer I really struggled to find someone to take up the job. Instead of rewiring (which was offered by two other „specialist” ) Gareth fixed everything in less than two hours! With piece of wire! I will be using him again for bigger job as I know his quality and reliability And his response time was in fact 24 hour. Best service I ever had at affordable price!
Gareth plumbed in a sink unit for my elderly mother. It was a task as the old sink had been there for over 40 years. He did a brilliant job and we are so pleased. Would highly recommend this company.
Excellent Service, found the source of the problem quickly. They were both friendly and courteous. Would definitely recommend.
Gareth and Dan are the loveliest guys. They are very professional, informative and polite. They come into my home which is also my work place and we’re clean and tidy whilst they worked too. Our new boiler was fitted in the day and up and running before they left. Would highly recommended this company.
Very professional service given, kept everything clean and tidy and gave a thorough explanation of what was involved in installing my new boiler and explained afterwards how everything worked. Highly recommend this company for all hearing and plumbing services.
Had all our radiators renewed, great work, tidy and always in touch throughout, definitely use again, well recommended, thanks so much 👌
Have had Pilot Light come and do a number of different jobs over the years due to wear and tear of the existing plumbing, including an emergency new boiler, emergency plumbing water leaks x2, a replacement sink and vanity unit and cistern fixes too and now yearly boiler services (done today). We’re always really happy with the work they do, they turn up when they say they will and they’re nice guys as well. Would definitely recommend! 5*’s
Excellent professional service, the guys were helpful & thorough, I am so grateful to be toasty warm now, highly recommended
I called Gareth to help with an issue with our boiler (a very old model might I add) as we weren't getting any hot water and or heating. Gareth was out the same day and diagnosed the problem quickly making sure to check all avenues of what may be the issue. I would thoroughly recommend and I will be using his company in the future. Very courteous and polite in manner.
Great Company used them twice in the last month,polite friendly very tidy work and pleased with price will definitely keep using 👍
Not your average company, they really care, and lovely people, would give them six stars if I could
I've used Gareth and Dan 3 times now in my old and current house. I would recommend them as they are efficient and clean up any mess . I would also point out that they do answer their phones. or come back to you straight away and give you a time for the appointment, which is not always the case with. other businesses.
Highly recommend Gareth and Dan! They installed our new boiler and replaced all of the radiators. Professional service the whole time and were willing to answer any questions we had. They even checked in with us a month later to make sure everything was ok!
Great service. I would highly recommend. Very reasonable rates and friendly service
Always helpful and really good service for all aspects of plumbing and heating.
new sink provided and cut to size, washing machine fitted and toilet fixed, all for a very reasonable price. Great efficient service. Would defo recommend to anyone. Neil
Used this company Twice now. One 2023 a failed thermostat and again jan 2024 with a boiler fault. Gareth is very quick at responding & fitted me in so quickly especially as we were without heating & hot water. Quality work, friendly, speedy service, trustworthy and reasonable!!!! What more can I say!!! 10/10
Had Dan and Ben round recently to do some work on radiators, Had a radiator moved from one side of the room to another, had an old radiator pipped in and also had a brand new radiator installed to help with the cold weather! These two were both great, nice chaps and really informative and helpful. To top it off also had a boiler service at the end Would 100% recommended for all your plumbing and heating needs!
These guys are absolute diamonds, they are easy to talk to, get the job done as quickly and efficiently as possible. Will continue to use and recommend them
I always use Gareth and his team to service my boiler and any maintenance work. Lovely guys that just get the work done! :-D
100% great service good price Fast and efficient highly recommend
We've had Gareth round a few times recently to sort out my very old boiler and I've been so pleased with his work. Excellent communication, turns up when he says he will, explains problems and makes you feel at ease. We won't hesitate to use this business when our boiler eventually needs replacing. Thank you Pilot Light Plumbing and Heating! Jenny Johns.
I had a Central Heating system installed by an old friend of my son's who turned out to do an absolutely terrible job (I subsequently was taking him to court, but he paid out before attending). Subsequently the guys at PILOT LIGHT were recommended to me. How I wish I had found them in the 1st place. Totally professional, clean workers, nothing too much trouble. An absolute joy to have them doing the re-installation required. CANNOT RECOMMEND THEM ENOUGH.
Exceptional service! I rang Gareth at 8.30 am last Tuesday morning after experiencing no hot water. He came out that same day after Id finished work, diagnosed the problem, ordered parts 1st thing next day and fitted them following day. Such a nice, professional, helpful guy. Thank you Gareth, I will definitely use you again and recommend you.
Excellent service from pilot light, they disconnected our hob for a new worktop to be fitted and came back the next day to reconnect it. Both Gareth and his apprentice were very friendly and professional. Definitely use again in the future.
Recently found this great company. They replaced boiler and removed immersion heater in one visit. Very responsive and good workmanship. Highly recommend
Cannot thank Gareth, Dan & Bill enough. Great service from start to finish installing a new boiler and fixing a hard to reach leak beneath the kitchen floor, professional, courteous, on-time and extremely tidy from the start I used to have a service contract with British Gas, but have now cancelled this and will be using Pilot Light in the future Have already recommended to family and friends, and will continue to do so
These guys are amazing!! I had a leak somewhere in my system so I had no hot water or heating which wasn’t ideal with a baby and two children! I messaged Dan and he came on the same day and sorted the issue for us! Extremely reliable and couldn’t recommend enough! Thank you :)
Great service from Pilot Light: I called Gareth and he found time to visit my elderly - and very anxious - mother the same day to fix a leaking toilet. He kept me in the loop and was reassuring throughout. Thank you so much for finding the time for mum during a busy period in the plumbing trade!
We had numerous issues with our water system as it was getting very old, but the problems were very quickly found and resolved. The service was excellent and efficient and nothing was too much trouble - even coming out in the evening for an emergency. These are a great bunch of guys, who care a great deal about providing an amazing service and I cannot recommend them highly enough. Thank you so much.
Quick response Gareth came back with reply and looked at repair on same day. Work completed once part received, absolutely no faults would recommend. Thank you so much.
Always a pleasure working along side Gareth. Thanks mate!
Did a great job! Fixed our boiler quickly and efficiently today - a fantastic value for money also.
I phoned and Gareth responded almost immediately - even though he was on his lunch break between jobs. I explained the problem and he said he would pop in after his second scheduled job. He messaged me later to say he was running late and could he reschedule for midday the following day. He arrived 15 minutes earlier than agreed (which I had asked him to if possible) and fixed the leak on the toilet water input. He was very thorough. He also replaced the cistern overflow pipe as an additional request. Gareth is a marvel! What had taken me 6 plus hours to mess up, he fixed in less than 1 and a half hours... including the time he took to ensure the repair was complete. Just can't thank you enough Gareth. Will definitely consider this company again when we need bathroom and ensuite plumbers again later in the year... we'll get some homemade carrot cake in when we do.
Excellent service, very competitive price and nothing was too much trouble for Gareth. We will be recommending them to all our friends and family - cannot praise them highly enough.
Dan,Gareth and associates completed a replacement boiler installation for my daughter at an awkward time. They were extremely professional tidy and clean and went out of their way to ensure a seamless change over in a very timely manner. Cannot thank you enough , Many Thanks to you all . I will certainly pass on your details when asked for a recommendation.
I called Pilot Light Plumbing to help put right a number of issues we had with the house we recently moved into. The work included heating pipes being re-locating, a gas line being repaired, an old non-working gas oven being removed with the kitchen surface re-cut to accept a larger gas oven, taps in the bathroom needed repairing and replacing and several electrical sockets needed re-mapping and fixing. Dan and Gareth came over to provide a quote to cover all the work, including outsourcing the electrical work to a colleague of theirs. All the work was done within the time frame stated and was done to a high degree of quality for a very reasonable price. Pilot Light seem to have been given 5 out of 5 stars by every customer that has left a review - this is for good reason. Should we ever need help with similar issues, Pilot Light will be my first port of call. Excellent work and service all round.
Fantastic service from these guys turned up on time to install new radiators and service my boiler. They was extremly professional and very polite. Will recommend them to anyone that needs Thank you
Pilot light recently installed a new boiler and heating system for me they were professional from start to finish, courteous and punctual throughout and nothing was to much to ask left my house spotless after the works had been carried out I could not recommend them enough. 5 star service 👍
Excellent service
Very punctual, very clean, reasonably priced will use again. Many thanks
Good and prompt service at good price.
I highly recommend this company, I had an issue with my shower which resulted in an emergency call out, the issue was looked at and resolved all on the same visit. Very reliable and a reasonable price. Would not hesitate to use them in the future :)
My wife and I will only use and recommend Pilot Light for all plumbing and heating services, we've had a boiler installation by them at our previous property that was great value and such neat professional work. We were constantly updated throughout the process and all the new equipment was explained and demonstrated in such a straightforward way. Our most recent use of their services was for a breakdown at our new property with existing boiler, they attended the same day and diagnosed the fault in rapid time and thankfully had the part and fixed there and then. A boiler is so critical to a family home that you have to have reliable, knowledgeable engineers available and for us that is 100% these guys.
Dan visited our property and Carried out a new boiler installation. After being let down by previous plumbers, Dan restored our faith. From start to finish we was really happy with the work, he always turned up on time and was very reasonably priced. Would definitely recommend him to friends and family and use him in the future.
I own a building company and would highly recommend Pilot Light Plumbing and Heating. They do all our heating systems and I am very happy with the service offered. They turn up when they say and the work is carried out within their timescale. They are very competitively priced and the team are very friendly honest and reliable. I have no hesitation in recommending them and have done on many occasions.
Great Service, Gareth was very friendly and professional, fixed our boiler previously & now fitted our new one in Jan 2021 Would highly recommend!
Great service from these friendly lads. Repaired my old boiler some time ago giving it a new lease of life, but unfortunately it recently died so had to be replaced. The old boiler had a different pipe layout to the new one so the job took longer than expected but it was no trouble for these lads and the price remained the same. Would recommend 100%
Have used Gareth and Dan twice now and in both cases have been very pleased with their work
Came within 3 hours and fixed my boiler. Took his boots off on the way in. Was professional and explained the problem. excellent. Thankyou
Quality work. very happy with everything. would recommend
Thank you Gareth for the work you did for us today. Can't praise you enough. As before you were quick polite and efficient. you come highly recommended. Won't hesitate to call on your services again Marc and Judith Kemp
Gareth and Dan were recommended to me and I am so pleased they were! My boiler broke a week ago, the same day Gareth came and got it working, and today he replaced parts in it and I can not recommend him enough! Both visits so polite and friendly, worked quickly and efficiently, no mess was left at all. Great price and customer service, I will definitely use again and recommend to family and friends. Thank you Gareth!
Thank you to Gareth and Dan for a great job installing a new boiler and replacing all of the radiators in our house, and changing some old pipe work. Very professional and hard working, nothing is too much for them. Highly recommended, and will be using them again for any plumbing jobs!
Fantastic service from Dan and Gareth. Turned up on a Saturday night and got the issue sorted quickly. Totally recommend!
Excellent service provided by Pilot Plumbing and Heating Ltd for the installation of my Gas hob. I would highly recommend using this company, they are competitively priced and very professional.
Gareth and Dan provided a great service on more than one occassion, clean, reasonable price, friendly and polite, and a good job. I would definitely recommend Pilot Light Plumbing
Appreciate the quick response and installation very good with my tenant who was in and had no issues with them working within his home. Will definitely use again
Quick install considering new boiler location and access. Superb work ethic from Dan & Gareth with great results... very happy with standard of work and price of job so would recommend to anyone thinking of boiler or plumbing work, cheers guys
Friendly guys, did a really neat job. Will be using again.
Recently had a landlord gas safety check completed thanks to PLP, not my first time using the experienced and helpful team and certainly won't be my last. Great communication from the start, value for money and able to get a time to suit. Thanks again for the great service.
We recently had the guys from Pilot Light in to install radiators along with altering pipework. They were both very professional in the work they carried out, clean and tidy made sure the house was left as they found it. Could not reccomend them enough.
Recently I have had a new boiler fitted with this company. From the start to finish they were so helpful and very professional in the advice they gave. They were exceptionally tidy and protected all flooring and furniture whilst doing the job. Very reasonable compared to other companies we had to quote. Would definitely recommend this company.
I would 100% use Pilot Light Plumbing again. When they came round to qoute me a price, they suggested some great ideas for my project which other Plumbing firms failed to do. You could tell PLP have a lot of experience because they answered all the questions I had. When the job was started they were fast and efficient. The work was very neat and tidy, and I liked their professional style. My cousin has recently bought a house and I recommend PLP. They have fitted a whole new heating system and he is over the moon with the work and price.
Had a great experience with these guys when they removed, and installed a new combi boiler into my parents property. Great job, great price and they regularly serviced it yearly. Couldn't recommend them enough!
Area
Hornchurch, Havering, London, RM11
Areas covered
Essex
Opening times
- Monday7:00 AM – 6:00 PM
- Tuesday7:00 AM – 6:00 PM
- Wednesday7:00 AM – 6:00 PM
- Thursday7:00 AM – 6:00 PM
- Friday7:00 AM – 6:00 PM
- Saturday7:00 AM – 6:00 PM
- Sunday7:00 AM – 6:00 PM
Additional information
- Incorporated 2020
- Gas engineer
- OFTEC
- Domestic work
- Commercial work
Other heating engineers nearby
Also available in Havering
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