Pipeline Plumbing Services Ltd
4.9(108)Horsham • MCS • OFTEC




Services
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Power flush
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Wet room installation
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Heat pump installation
Reviews
4.9
Customers of Pipeline Plumbing Services Ltd often describe the team as friendly, polite, professional and helpful. Several mention good communication, and some say the staff explain what is wrong in plain English. Many describe work being carried out efficiently, neatly and tidily, with some saying the team arrived on time and left things clean. A number report being loyal customers over several years and recommend the company for plumbing and heating work. One customer raised a serious concern about remote access to a wi-fi enabled boiler without consent, and another said it was hard to contact the plumbers themselves and they had to wait for the job to be done.
Always friendly and reliable
On time, friendly and efficient.
Josh helped us resolve an issue with our hot water tank. The tank company were not responsive (hard to contact and slow to act). Josh got them to download a software fix overnight to fix the issue. Great support from Josh and the team.
Tim Tucker helped us by replacing the insides of the toilet system then he checked everything else that could go wrong to avoid a further upset. Then he assisted us by fitting the washing machine to the water supply as we had just moved in to our new house. He also assisted us by ensuring the mains water tap operated without difficulty by applying WD 40 to the threads -old school technology which helped greatly.
Excellent service as always from Josh and all at Pipeline Plumbing
Once again this company have turned up trumps. We cannot fault their service, the work that was carried out, administration and the team of people. Thank you.
This visit was to do an annual service and a gas safety report/ certificate. Service didn’t take long and boiler cupboard was left tidy.
Been using Josh and Pipeline for over 10 years never had a problem ,always been 1st. Class. Would recommend them to anyone.
Excellent Service!
Very polite,friendly, efficient and knowledgeable staff.
I needed an emergency plumber. I phoned and left messages for 4 companies but dialled about 8 numbers. Pipeline were the only company to pick up the phone (it was 4.30pm). They took full details and I sent pictures across. They arrived early the next morning with all the correct equipment to fix the problem. Plumber was fabulous. Work was completed and I was able to have new carpets fitted. I cannot fault this company from first contact to work completion. Would recommend them to others and would not hesitate to call them again - Thank Uou
Really quick responses every time, thoroughly reliable and friendly team, excellent job!
From start to finish everyone we had contact with at Pipeline (Josh, Lewis, Joey and Carolyn) was friendly, helpful, knowledgeable, skilful and professional. The workmanship was superb and we were delighted with our new kitchen tap and water filter. As an added bonus the original mess of plastic pipes fitted many years ago was replaced with a far neater and robust set of copper piping and a valve to control our sometimes erratic water pressure. We were also very impressed with the software used to manage the process and keep us informed. We wouldn’t hesitate to recommend Pipeline and would be happy to use them again.
Booked our yearly service, arrived on time as always. Service carried out by Josh on our boiler, a professional job, excellent service, keeping us informed. We will certainly be using Pipeline again in the future, for all our heating & plumbing!. Thank you again. Excellent service.Great company. Many thanks.
Very good and efficient service for my boiler Felt safe with the engineer always polite and very respectful
Pipeline service our heating systems installed in our rental flats, always professional and reliable also very polite to our tenants. Highly recommend
Pleasant and efficient service. Very satisfactory. Arrived on time. Dealt quickly with the problem of boiler not working.
Always reliable and professional Josh looks after all our heating needs.
Josh was as ever courteous and informative. He and his colleagues completed a new boiler installation efficiently and on time as well as keeping everything clean and tidy. 2022 My boiler was recently serviced after one year and as always I received an efficient service from Pipeline Plumbing.
Pressurised hot water cylinder service. Josh arrived within the time frame agreed. The service was carried out with care and attention in a professional manner. I highly recommend Pipeline Plumbing Services.
Very prompt service after phoning with our emergency lovely company to deal with . Would highly recommend
The plumber appeared on time and carried out the annual service to my boiler which was installed by the same company 8 years ago
I really feel that this was a review worth writing. Josh and his team are amazingly knowledgeable, polite, tidy and reliable. We have a large old bungalow and they installed an air-source heat pump to replace our oil heating system. We found it made the difference that Josh has undertaken the certification to calibrate all of your property's needs and kept the entirety of the job in-house. Very detailed! The house is very cosy even in minus temperatures (and my bed is warm to get into at night!) and we are now happy to say the running cost will be cheaper than oil. Pipeline are also available to come and service the heat pump when the time comes and it feels great to know the same company that calibrated and installed it will also be looking after it! I have also had general plumbing undertaken by this company and have been pleased with all. Thoroughly recommend this company.
Josh and the team are excellent - high quality work, reliable, very thorough. Have used pipeline for several projects over the past few years and plan to keep on doing so!
After being messed around by another company who took my money and solved nothing, following a noise issue with my boiler. Carolyn and Josh were brilliant at resolving the problem. They were professional, courteous and kept me informed at all times what they would be doing to rectify the problem. All sorted now. Happy customer
Comprehensive replacement and upgrade of worn gas CH radiator panels and plumbing fittings delivered within budget and to a high standard, by a professional, tidy, careful, considerate, informative and friendly team. Highly recommended!
Arrived on time, reliable and got the job done with minimal fuss! Thrilled with my new oil boiler, intelligent water tank and internet control!! Recently returned to service both boilers and flush the old radiators, now we get heating. Highly recommended.
A really good experience all round. Great on the telephone, reliable, friendly and prompt! Harry and Tim were polite, tidy and respectful of my home. Would highly recommend.
Excellent service, fitted me in at very short notice to certify a boiler for a house sale. Arrived promptly with good communication beforehand. Josh was polite, professional and efficient. Really appreciated the customer care from call to completion.
The team arrived early on every morning, worked long and hard each day to achieve great results
Yearly service and adjustment of our oil fired boiler carried out to the usual high standard. Good banter over a cuppa while doing the job, can't praise highly enough of the service delivered.
I had a complete refurbishment of my bathroom, and from the first visit until the work was completed Josh and his team were fantastic. They scheduled the work for my convenience and the finished work is first class. They were a couple of snagging issues and these were dealt with quickly and efficiently. I would definitely recommend Pipeline Plumbing Services.
We have an underfloor heating system installed which had become very inefficient. I have had a different plumber out several times but he has been unable to resolve the issue. Pipeline plumbing were then recommended by a neighbour and they fixed all issues within a few hours, including draining the whole system. They also found two other faults which they remedied. I would have no hesitation in recommending Pipeline Plumbing.
Always a pleasure using Josh to service our boiler and check our heating system, highly recommend!
A very knowledgeable, experienced and competent company that made plumbing changes to my ensuite shower system and fitted the new shower. I would recommend.
Excellent work as usual, arrived when they said they would and finished the work quickly and efficiently. Thank you.
First class service, excellent timekeeping, and a good all round job done!
Excellent service from Josh and his team.should be anyones first port of call when requiring plumbing services
Excellent from start to finish. Fitted 4 x new designer radiators for us which involved moving some of them. Very polite, professional efficient and knowledgeable. Great communication too and reasonably priced. Will definitely use them for all my plumbing needs from now one. Highly recommend!
Oil boiler service: Pipeline are reliable and trustworthy and we have used them for a number of years. Very good communication and always do a good job. Well organised and efficient administration.
Excellent service by Josh and his guys as always, highly recommended.
Josh was very knowledgeable and efficient!
As usual, excellent service from Pipeline Plumbing.
Did a great job of the annual service on my heat pump and offered some useful advice on things to keep an eye on, that might need maintenance in future.
Superb service as always
Josh has serviced my boiler for many years in two different properties. He has also replaced my old boiler with a new one and fitted a new large radiator for me, removing an old one from a different position. I have always been very happy with his all aspects of his workmanship and also he is a very pleasant and friendly and helpful person.
Simply Excellent from start to finish. A new shower room and bathroom were fitted. The Pipeline Team are all friendly and knowledgeable. Good workmanship and tidy. They let us know when they were arriving each day. Very pleased and can definitely recommend.
Always efficient and informative. Use to install radiators and to maintain my oil boiler. Would recommend.
Very professional and on schedule. I have already recommended to a neighbour who needs some work done.
Very efficient, very friendly...very pleased!
Very happy with the service. I appreciated their efforts to get a date in when we were not very available.
Great plumbing service combined with terrific customer service from the whole team. My first choice every time.
Always amazing service and extremely professional - strongly recommend and will always contact Josh and the team for all plumbing and heating requirements - thank you as always.
It was 11.30am mid week I needed plumber urgently, I made call in less than 30 mins Pipeline Plumbing were in my home attending to the problem That is what I call 5 star service, I am so thankful to find such a dedicated team, who completed the work, to the highest specification Thank you so much,
Pipeline Plumbing are highly professional and friendly service. My property provided a real test of initiative for Josh and the team and they managed to sort everything out in a way that means the system is now highly efficient and works properly for the first time in 12 years! I am more than happy to recommend them.
Very professional service, have used Pipeline on many occasions and would thoroughly recommend.
Good service
These guys are great! Always friendly and reliable…highly recommend them
Massive GDPR failing. New boiler was WiFi enabled and Pipeline accessed the boiler remotely without my consent. When offered replacement boilers they were all internet enabled. I can not recommend an organisation that takes data without consent.
Extremely happy yet again with the service provided by Pipeline Plumbing. Harry fitted a Hive control to the boiler in our new house. He was very polite and cheerful and spent some time checking that we knew how to use the app. We will continue to use Pipeline in the future and highly recommend them.
On time , polite and friendly. Thank you 5*
Thanks Josh, little Josh & Harry. Lovely neat tidy job. Great communication skills at all times. Lovely to have copious amounts of hot water again. Will definitely use your services again and wouldn't hesitate to recommend Paul & Caz
I have used Pipeline Plumbing for a few years now, for various plumbing and heating installs and problems. Would always recomend them. Great company, good prices, great knowledge and the right skills and attitude to carry out the job you need.
Very professional and does a great job.
Friendly and efficient will not hesitate to use again
Friendly local service that sorted out my underfloor heating problems eventually. All works carried out very neatly , with care and attention to detail. They were obviously very busy so I had to wait my turn to get the job done and it was difficult to contact the plumbers themselves rather than reception, but otherwise an excellent service.
Having moved to Storrington two years ago we discovered within a week that our elderly boiler and central heating did not work. Josh and his team were on site immediately and swiftly arranged to replace the whole system which now works super efficiently and is very economical. Subsequently they have refitted both our cloakroom and bathroom to a very high standard. Their attention to detail is second to none and all of the team are polite, tidy and very helpful. They carry out major work in a stress free manner and their aftercare service is exemplary. We would be happy to recommend them to everybody. Many thanks to Josh.
Always Professional and efficient service from Josh
Josh and the team did a thoroughly professional job and made sure we were completely happy with the work they had performed.
Great service. Highly recommend!
Old boiler broke down. Swift response to diagnose the problem and after deciding on a new boiler it was fitted within a week. Top quality work, professional advice, friendly and helpful.
From the very first contact made to Pipeline Plumbing to the moment Josh and his team left on completion of the works we met nothing less than first class customer service and professional work undertaken. We can't rate them highly enough and would always use them again for any plumbing work. No wonder there's a wait for their services - a sure sign that they are at the top of their game and in high demand. Well done to you all.
Excellent service as always from Josh and his team.
efficient, on time, quick and tidy.
I have used pipeline plumbing for many years and have always been pleased with the quality of their work. Highly recommend Josh and the team.
As usual, professional and thorough as well as helpful
Superb fast efficient service would highly recommend
Josh and his team are first class. On time, no fuss and professional.
A very efficient and friendly firm. From the initial phone call through the repair to the acknowledgement of payment they kept me informed. Their response was speedy and professional. I would highly recommend them.
I would highly recommend Josh and his team. My wife and I moved in to Storrington in May and Pipeline specd a completely new system for our 25+ year old boiler and radiators (including storage heaters) What impressed us most was the foresight Josh had to make efficiencies for us (boiler, water tank, TRV’s and smart thermostat ) and all controllable from our phone. Not only were the team efficient they were polite and cleared up daily. Pipeline Heating Services are very much in touch with 21st century-thank you.
Great service, arrived on time, clean efficient job, will use them again
Pipeline we're really quick at responding. They were able to get a plumber around quickly and the plumber was polite, professional and got the job done quickly and correctly.
Very good service and clear communication. Tim provided his professional recommendations. Completed and checked the work carefully, will definitely use again.
Josh was very professional - the fault recurred a few minutes after he left but he returned within a short time and diagnosed the problem. He obtained a new part and returned to fit it within a week or so. Not the cheapest by any means but I have full confidence in his skills.
Josh arrived on time, was friendly and polite, and did the job with no mess or delay. I highly recommend.
Very good service, professional and clear communication and pricing beforehand, had a few jobs and all were resolved within a day, will definitely use again.
Absolutely fine.
Excellent service and communication. Will definitely go back for any further bathroom maintenance or changes to other bathrooms. Woiuld recommend.
Great service at a really good price. Highly recommended.
We are very happy with all the plumbing work we had done and would not hesitate to recommend Pipeline Plumbing. Josh and Tim were amazing, very professional and polite, super knowledgeable and most importantly really decent friendly guys (which is important to us) and they did a super all round job. Everything was left clean and tidy at the end of each day and Josh worked tirelessly to make sure he was happy at the end of each days work. We will be using his services again for all future plumbing works.
What a great service from a great team. On time, professional, polite and tidy. Would I use them again, I wouldn’t use anyone else from now on.
A very professional service, with good advice as to the best options. Kept us informed before and during installation and minimised interruption while installing. Highly recommend
Pipeline Plumbing fitted and tiled our new bathroom and we are delighted with the result. Fantastic quality finish, plus we have found them to be very neat and tidy with minimal disruption. Would not hesitate to recommend and will definitely use them again.
Highly recommend Josh. Totally reliable, great communications and always does a quality job at a good price. We use pipeline for all our plumbing and heating work.
Extremely efficient and professional firm - have attended for a few different plumbing jobs, including installing an internal water meter. Always very pleasant and helpful! Highly recommended!
Josh was very efficient, we had an issue with our boiler and he came to sort it straight away. Could not fault his work in any way. Excellent job, very professional but also explained in plain English what was wrong and needed doing.
Pipeline offered a truly great service. On time, worked professionally and safely, especially with the difficulty of COVID-19. Everything that has been fitted and installed is of a very high quality. I strongly recommend Pipeline Plumbing Services for any works that may be required.
Very communicative, professional and excellent service.
Replaced a set of taps and repaired another tap. Communication excellent, on time and job done so a happy customer.
Pipeline Services under took our bathroom refit. Josh was very professional kept us informed throughout. A few tweaks were needed to successfully install our bathroom but this was discussed with us. Each trade was organised by Josh so the job run smoothly and completed in a timely manor. Josh also carried out extra jobs to complete the look of the bathroom. Professional family run business. Would recommend highly.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2009
- Gas engineer
- MCS OFT-14030
- OFTEC
- Free quotes
- Landlord work
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Also available in Horsham
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