Kidwell Plumbing and Heating Services Ltd
- Availability
- Emergency call-outs
5.0(27)Horsham • OFTEC




Services
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Power flush
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Heat pump installation
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Radiator installation
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Oil boiler installation
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Burst pipe emergency
Reviews
5.0
Customers of Kidwell Plumbing and Heating Services Ltd often praise Jack by name for boiler fitting, servicing and repairs, with several saying he is friendly, professional and tidy. One reviewer described a long wait for the job but said it was worth it for the quality of work. Others report same-day or next-day help with urgent problems, including a burst pipe and a boiler that had stopped working. Several reviewers say the team cleared up after fitting a new boiler and explained how it works. One reviewer said the firm was hard to reach during a cold spell but was then sent someone the same day.
It was quite a long wait to get the job done (he's obviously very busy) but it was worth it because he did a great job at a reasonable price
Jack is a great plumber great service friendly face and always there when you need him. Boiler all working. Saved the day. Thank you 🙏
Jack has fitted boilers and hot waters tanks for me over the last few years and serviced my boiler many times. He is brilliant and reliable. His team are also just lovely. I’m happy to recommend him and his team. You will be looked after.
Jack and his team Ash and Hadon are very professional and have done a fantastic job of fitting a new boiler for us. Ash and Hadon fitted it on the Wednesday and Jack came to do the chemical flush on the Thursday. They're very tidy and clear up when they are finished. Very easy to get on with and friendly. Listen to what you have to say which sometimes doesn't happen with companies. I wouldn't hesitate to recommend for the service received and the costings.
Our family has used Jack many times over the last 9 years, he has always been reliable, fast and fairly priced. Highly recommended.
Great communication and service. Will be booking a yearly service with Jack.
I phoned Jack on a very cold Thursday afternoon, our boiler having gone wrong. He came next day, we agreed it was beyond repair. I got a quote on the Monday, the new boiler arrived on the following Monday, he and his team arrived Tuesday and by Wednesday afternoon we were warm and happy. Amazing service from a very professional set up. All three of them were a pleasure to have in the house. Highly recommend.
Our oil was not delivered on time and so we ran out of oil. After refilling the tank, we then needed to have the boiler restarted. I spent most of the day trying to find somebody who could come out as soon as possible - it was during the very cold spell a little while back. Jack was very helpful and he sent somebody to do the work for us the same day. (The earliest time we got from other plumbers was a week later!). The plumber took his shoes off in our porch without me even asking him to which I appreciate. As you know, some workmen do not like to be asked to take their shoes off - not so on this occasion! All in all, Kidwell Plumbing were efficient and helpful in every single way and in future they shall be who I call out - not just for our annual boiler service but for any disasters we might have. Thank you
Brilliant service from Jack in response to an urgent request for help with a problem with our hot water supply. He immediately recognised the problem and resolved it quickly.
Jack and his team installed a new gas line from the ground floor up to the first floor for the boiler. They were extremely professional, and the price was very fair. Highly recommended!
Jack and his team very quickly came to our aid when our boiler broke. The repair was quick and clean, and the price was very good
Have worked with Jack for a few years now and always found him to be professional, knowledgeable and personable. With a good knack at problem solving and being able to pivot
Highly recommend Jack. Incredibly friendly, trustworthy and clearly knows his trade incredibly well. Very good professional, don’t hesitate to use.
I highly recommend Jack Kidwell. Jack has done two jobs for us so far. They have been small jobs, but he brought the same level of professionalism to them as I'm sure he does to a full bathroom and I wouldn't hesitate to use him for major work. His communications are excellent, he turns up when he says he will and does the job with no fuss. He is great at explaining how the problem has occurred and how it can be fixed, which gives one confidence in his work. I know he's also done bigger jobs for at least two other people locally and in our community centre which they have been pleased with. His prices are very reasonable in my opinion.
I contacted Jack explaining my problem with the gas feed in my kitchen needing capping off as I was left with a cooker the delivery men were unable to install due to this he kindly arranged to fit me in the next day which I wasn't expecting at short notice. The gentleman who came to do the job was very polite, efficient and tidy. I was very impressed and happy with him. I would not hesitate to recommend Jack and his team.Thank you again.
We are delighted with the wet room Jack has installed for us. He and the team he assembled to do the work were very pleasant and excellent at their various jobs. Very professional. Jack tidied up after everyone and kept things as tidy as possible.
Kidwell Plumbing & Heating recently fitted us with a new boiler. Jack and his team were friendly, efficient and knowledgeable. They removed and took away our old boiler and fitted us with a brand new Worcester Bosch system and left our house spotless. Jack took the time to take us through how the new boiler works and how we can get the most out of it- top class service. Thanks again, we will be recommending you to everyone we know!
I had a problem with the hot & cold pressure. Jack sorted out the problem. Very efficient.
10am discovered a burst pipe under floor, with 10cm water. Had AirBnB guests arriving next day!! Was recomended Jack Kidwell by a neighbour. Jack arrived at midday, identified the problem; found a temporary solution and left by 3pm. My guests unaware of my panic just 24 hours earlier.
Excellent as always.
What a great engineer, absolutely fantastic. Fitted a new boiler for us, came in great on price. I can't recommend highly enough A++++++++
Excellent service
Jack put in a brand new boiler for us and radiators, he was great worked really hard and late to get the job done, heating has been fantastic, no issues. Would highly recommend!
Very friendly, professional, courteous, does excellent work. Thank you
Excellent service, very nice person
Area
Areas covered
Surrey, Hampshire
Additional information
- Incorporated 2015
- OFTEC
- Emergency call-outs
- Domestic work
- Landlord work
Other heating engineers nearby
Also available in Horsham
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