Pump Services & Gas Boiler Service
- Availability
- Emergency call-outs
5.0(26)Gedling




Services
- Request quote
- Request quote
- Request quote
- Request quote
- Request quote
Heating not working
Reviews
5.0
Pump Services & Gas Boiler Service is described by several reviewers as a firm they have used for years, with friendly and helpful staff who explain the work clearly. One reviewer praised Ashley for a thorough annual inspection, including leak testing and flue gas analysis, and for leaving the workspace tidy (1), while others thanked Kevin (2, 3), Eric (5) and Jay (6, 9) by name. One customer said a boiler was fixed within two hours of calling (12), and another said the firm came out the same day but had to return the next day because a part was not in stock (26). One reviewer reported that British Gas would not touch their boiler but the firm sorted it quickly (23), and one said a repair was completed at a cost they were happy with (14). A reviewer who could not comment on Jay’s gas engineering abilities praised him for stopping to help a stranded family with a trailer (11).
Engineer Ashley ⭐⭐⭐⭐⭐ Thanks for the great job on today’s annual inspection at our home. I appreciate how thoroughly you checked every inspection point—from leak testing to flue gas analysis—and left the workspace in perfect order. I am very pleased with your professionalism.
Kevin was excellent, a very friendly person and will certainly use again. Five stars.
Excellent service, Kevin was very helpful and explained everything highly recommend.
I can't recommend them highly enough. Their work and service has been second to none. Thankyou!
A fantastic service on the repair on my boiler by Eric A wonderful job and thanks again
Highly recommend this company, I have used them for several years now and without fail they always deliver fair and high quality Customer Service (sadly a rarity these days!). Had my annual boiler serviced yesterday and Jay couldn’t have been more helpful or professional. Will continue to highly recommend them to friends and colleagues. Thank you Phil for running such a great company.
I had my boiler serviced by your engineer today. Brilliant service, lovely man. I will definitely keep using your company. Thank you
I’ve been using these guys for 8+ years now and the standard of service and care is outstanding. When they visit they are always knowledgeable and friendly.
Great service from these guys. J was so kind, and friendly and did a brilliant job and explained everything I needed to know about my boiler. Will definitely use you guys again and highly recommend to everyone needing your services. Thank you!
I just wanted to thank Jay for pulling over and offering assistance when my car had broken down on a slip road. A really kind gesture which was very much appreciated. Thank you.
I can't review Jay's gas engineering abilities but if his work is the same as the care and help he gave me and my family then it has to be 5* . Braving a holiday without the husband, we travelled down from Scotland, only to reach Chilwell and be left stranded with our trailer having jumped off the towbar and caught under the car, in rush hour traffic. Like a hero, Jay doubled back to come and help us. He doesn't know me or the family. The kids have nicknamed him Mucho Man as he managed to untangle the vehicles and pull them apart, connect it all back up and off we went again. Honestly, if that's his attitude to a stranded family where he has nothing to gain, I can only imagine the care and professionalism he and his team would carry at work. Thanks so much Jay for your help yesterday and all the very best to you and your crew. #gratefulformen
We called Pump Services yesterday mornng as my 87 year old mother had woken up to no heating. A lovely experienced man called at her bungalow in Attenborough within 2 hours of our call. He worked hard for 4 hours to fix the boiler. Mum felt very happy about his knowledge, skill and manner. A rapid response. Thank you so much . Very impressed .
Another year's annual boiler service. Very pleased with this firm. So much so have used them now 6 or 7 years.
Promptly able to come and look at the problem, very quickly rectified. Very happy with the cost and service we received!
30-minute in and out boiler service, he took the time to explain how things work & also fixed a loose tap as a freebie! You wont find better service anywhere else, A+
A trustworthy and responsive company. Always most helpful.
Five star service! Very prompt attention from friendly and courteous engineer who most competently and confidently diagnosed the source of the problem and remedied it speedily. Highly recommended and will use again.
Great friendly service good price. I would highly recommend. 😃
Rang the guy, quick trouble shoot to see if I could get the thermostat working, doesnt work, ill be over just after lunch, AMAZING!
A first class service from Phil & his team, installed our new boiler after the old one finally gave up after 15 years. Highly recommended 14/06/2019 Hi Phil, Just wanted to say a big thank you to Ben for a fantastic job in replacing four radiators for us, & sorting out a luke warm one & a leaking one. He is a credit to yourself & your company. Thank you once again Michael & Tracy Field
These guys are great! I use them to service my boiler every year and when I had an emergency water leak recently they did everything they could to juggle jobs around to get to me ASAP ! Very good heating engineers, and these are the only people I have in my home for boiler and plumbing issues ! 👍🏻
My family have used Pump Services for many years and they have always been reliable, trustworthy, tidy, competent and competitive. They have gone out of their way today, to help me out at short notice and I cannot thank them enough ... as usual, the engineer was on-time, informative, pleasant and polite. I rarely write reviews but I am always impressed with this firm and cannot recommend them highly enough.
Great service - polite, quick and professional. Definitely recommend to anyone in the Nottingham area looking for Boiler repairs/servicing. Have had British Gas cover for years, but when my boiler had issues they wouldn't touch it. So grateful to these guys who sorted my boiler quickly! Thanks again!
Our boiler failed during the evening of the 10th December and an engineer was with me by 10am on the 11th and had it working again by 11am. Excellent customer service from start to finish and the engineer was exceptionally helpful.
On behalf of my nana June howitt.. She can't thank you enough for your service it really eased her mind knowing that the boiler is ok ... she often gets herself worked up and the man that came to her today really put her at ease .. highly recommended !!
Brilliant ... my nana recommended this company for a service in my boiler last year I'm so glad she did ! my boiler broke !! Having no hot water I called them up came out the same day and it would of been fixed if the part had of been in stock but it's not a worry as came out the next day and fixed it .. the man that came was lovely friendly and most of all honest ... I felt very comfortable leaving him to the job! Highly recommended !
Area
Areas covered
Gedling, Bestwood, Hucknall, Bulwell, West Bridgford, Long Eaton, Ravenshead
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Gas engineer
- Emergency call-outs
- Free quotes
- Domestic work
- Landlord work
Other heating engineers nearby
Also available in Gedling
Is this your business?
Claiming it is free: edit your details, add photos, and take bookings direct. We’ll add the verified badge once we’ve confirmed it’s you.







