MAF Plumbing Heating and Gas Services Ltd

Just had our annual boiler service with Mark. A year on but still giving the same outstanding and supportive service. Do you know another plumber who is always on time, and always goes that extra mile? An excellent professional service, second to non.

Great from start finish with workmanship, knowledge and customer service! Thanks for the grand tour on our boiler system, it's nice to know how it works. See you in a year!

Mark was fantastic in his communication with us about our need for a replacement shower pump.  We were going to go with a specific power of pump and he was meticulous in finding out whether the pump would suit our set up, which it wouldn't.  He explained things fully to us, so that we ended up picking the right pump for our house.  He took trouble to add new pipework for the pump to ensure it would be OK for the pump's warranty.  He always kept in touch about his availability and when the pump came in for him to fit.  He managed to fit the work in sooner than we'd originally thought, taking time out of his day to fit it in an evening even though he was on a big job elsewhere during the day, knowing that we weren't able to get showers. I can highly recommend M.A.F Plumbing, Heating & Gas Services for all your plumbing needs.

Recently MAF attended my house and supplied and installed a new boiler. Mark turned up on time and communications were second to none throughout the entire experience. He was very polite and was competitively priced. I would thoroughly recommend and am planning to use him later in the year for a new bathroom install.

We have just had a massive panic due to opening the cupboard and seeing water dripping from our ancient boiler!!!! I rang MAF thinking, we were going to have to pay a huge call out fee! However, they talked us through what to do on the phone to see us through the weekend and gave us advice on what to do next. This did not cost us a penny! I honestly can’t thank Ian enough! You have put our minds at ease and saved us a fortune! If we need a new boiler, we will come straight to you! Thank you so much! 🤩🤩🤩 Sorry, Mark 😂😂😂

MAF Plumbing fitted a new gas boiler in my home, Mark arrived on time, price was very reasonable and he cleaned up after. Most importantly the boiler works great and I have had no issues. I would definitely use this company again.

Had a full boiler and gas main install carried out by Mark. Price was good, work is neat and completed very quickly but attention to detail was lacking. Left a radiator with a substantial leak, without letting me know, soaking the living room carpet. Condensate pipe left without an upturned elbow so any water just empties straight onto the floor. Left with the pressure test screw on the gas line slack so it was leaking gas into the porch, did come within the hour to check the system but didn't fix the issue until I found it myself. The job just seemed rushed which is a shame because I think he knows his stuff and can do a very good job when he wants to. For the price and work done I can't complain too much but I can't say I'll be using M.A.F again unfortunately. Edit: Not really interested in arguing anymore with Mark. I was very fair in my review, it is all accurate and was left before I received the invoice for his visit on Saturday (my original review would've been very different had I received the invoice first :) ). I was immediately threatened with small claims court by Mark (before I'd even suggested not paying) over his visit in which he charged me £144 to rectify his own mistake. I'm not disputing whether he should charge for a weekend call out or even how much he should charge. But I am disappointed to be charged for a call out that was due to a dangerous mistake he'd left on an install he'd carried out just a day earlier, followed by him claiming I am fabricating stories to 'try to get out of paying'. Go ahead and choose him as your plumber, he's cheap and will get you up and running, but you best hope you don't have any issues because you'll get 0 support from Mark. You get what you pay for, especially when it comes to tradies. Changed from 3* to 1* after having the misfortune of dealing with Mark.

Mark & mate did exactly what I wanted - they removed and capped some old pipework and then installed a new radiator. Job was done beautifully.

What a fantastic company, they do what they say! Mark arrived at the time he said, sent his quotation for new boiler when he said, was available to answer any questions and when we accepted and a date and time for the fitting was agreed, they arrived to the minute. Carried out the work most efficiently, with no mess, no fuss and politeness and having estimated the time it would take, you've got it........they were done, checked, and finished on time. Brilliant. Thank you Mark and team for sorting us out so efficiently.

Mark was brilliant knew exactly what the problem was straight away. Took 10-15mins quickest fix I have ever seen. Was really nice, kind and considerate. Price was very, very reasonable for an emergency call out. Couldn’t fault at all will certainly be using their service again in future.

Amazing! Wasn’t able to come out today so talked me through fixing my boiler pressure on video call. Very reliable

Mark helped me sort a problem with my water heater / tank. Two problems were the perfect storm for water to come through the ceiling but Mark explained the problems and fixes to me over the phone and I was able to sort it myself. Really appreciate the expert advice and help. Kind, helpful and supportive guy, would recommend.

Our boiler failed this evening so I phoned Mark, and he picked up straight away, swiftly responded, and within 40 minutes the boiler was fixed! Brilliant knowledge and service, would highly reccomend and will be using for future projects.

Hi there, am just leaving a review for my dad Tony, Who Phoned up Monday morning about a slight leak on a hot water pipe, Mark arrived promptly within the hour, the job was all completed within 40 minutes, nice and neat work, would definitely use again. Thank you

Only called to request for a quote and was rudely spoken to by some man who spoke to me like a two-year-old child would not use these really bad customer service need to know how to speak to people in a professional manner

Wasn't very helpful on the phone, decided to use someone else

Excellent service and communication throughout. Mark took time to explain what needed to be done and why. He cleared up after himself and made the whole process fairly painless. As a female living alone it is always a concern that tradesmen may try and pull the wool over my eyes. There was none of this with Mark and he was respectful of me and my home.

They came to us for a Boiler repair. They advised us that the pump needed replacing. They were punctual and an extremely tidy worker.

High-Quality Service. Rang Mark and he happened to already be near my house so came within minutes! We had a major gas leak that we never knew about and Mark sorted it out so quick and efficient. So affordable and amazing at his job. A huge shoutout to Mark - finally got our gas back on!!

My boiler was jumping up 3 times and I couldn't figure out why. They arrived, kindly explained everything to me, and took the time to teach and explain what he was doing.

Mark did a great, timely and efficient job of replacing my leaking bathroom toilet. Many thanks, I'd have hate to seen what would have happened with the leak had you not turned up so quickly.

Excellent service called up and came out 20 minutes later to fix leaking pipe, valve for money very professional and lovely man, we would definitely use MAF again

I had no heating or hot water. Called mark, he promptly came out and fixed the heating system for me. Even explained what he was doing and why it was broken,very professional, friendly and reliable plumber. Would definitely recommend.

Excellent advice. Fixed the issue immediately via video call. Would highly recommend.

Called Mark up and he came straight over to assess the boiler. He came and fixed my problem in days and was quick, efficient and polite. 10/10 would recommend!

Called them up and helped me identify and fix the issue over the phone, no charge thank you. Will definitely have you out to fix anything in the future 👍

I rang this company at about 10.30 a.m. to tell them that my central heating thermostat was not working. They had identified and fitted a replacement with 3 hours. It can't get better than that. Faultless work and service and at a good price. Highly recommended.

A huge thank you to MAF plumbing and heating for donating £100.00 to our McMillan coffee afternoon. Thank you so much for your generosity in helping such a great cause. From all of us at Springfield Healthcare Darlington

Great service fast call-out at the weekend got the boiler working again as it was urgent and told us what part to buy and how to fit without the need for an engineer!

We returned home from holiday early hours of Sunday morning to find our boiler not working. We googled emergency plumbers and MAF came with good reviews. We called Mark and he was with us within minutes. He thoroughly inspected the boiler, showing us the damaged parts and explained that it would need replacing. After discussing options, specifications and pricing clearly, we agreed on what was needed and agreed for Mark to return the next day to carry out the work. Mark arrived on time and carried out the work as expected, to the agreed cost. He was polite and friendly at all times and kept his work space tidy. He removed all debris and packaging when he finished and ensured the place was left in the same state as when he arrived. He demonstrated how all the new equipment worked and left instructions for its upkeep. We wouldn't hesitate in using Mark again and would highly recommend him to others.

Would highly recommend this company. The owner Mark Fryer keeps you informed every step of the way. His standards are very high. His design suggestions are spot on. He is determined to come up with the most visually-pleasing solution in difficult situations. Part of my project was getting a sink into a very narrow downstairs toilet. I just wanted a sink in it and if it did not look brilliant I was not too bothered. But that was not good enough for Mark. He came up with a really clever solution that looks really stylish. His modernisation of my bathrooms has exceeded what I envisaged and my expectations were very high.

New boiler gr8 job dun at a fab price Very clean and tidy Helpfully

Excellent service, friendly, reliable plumber. Came to fix my broken toilet flush within hours. Would recommend to others and use again in future.

Prompt, efficient and professional service.

Brilliant service. Came within 20 mins for emergency call out. Explained what he found was wrong....explained what he needed to do.sorted job within hour and half. Friendly. Professional job. Well pleased.

Very happy with our new boiler, installed by MAF. The company helped us choose a boiler system and talked us through the different options we could go for and explained everything to us well. Mark and his team finished well ahead of the expected dead line and left the place clean and tidy. An all round great experience with this company, thanks very much!

Very happy with my new bathroom! MAF did a great job, polite knowledgeable workers that got my old bathroom ripped out and a new one fitted for me, at short notice. Much aprechiated for fitting me in such sort notice and doing such a great job guys! Would defiantly use this company again.

just had fire and boiler serviced, a very nice chap talked me through his works and advisories (need new flue guard& Insulate a pipe outside) Excellent service and very reasonable pricing, highly recommend

Fantastic Service. Came out at short notice on a friday night to repair our boiler. Friendly and approachable and also did a great job of servicing the back boiler for a relative. Would highly recomend

Very good, fast and helpfull.

Very disappointed!! Made arrangement for MAF to complete a safety check on the gas meter and boiler in a house we are buying. Appointment arranged for 12.00 on Saturday. No one arrived. Tried to phone at 12.10 and 12.20- no response - left a message - no one bothered to reply. Its now monday evening and they still havn't contacted me.

Mark from M.a.f plumbing came and fixed a few problems we had with the plumbing in our house and serviced the boiler. Completed all jobs to a very good standard, clean and tidy, prompt and professional. Even got out to us promptly on a Saturday to put a separate issue right. Will definitely use this company again for any plumbing work I require. Top job, recommended!

Fabulous high standard of pipework. Customer photos excellent. Reasonable pricing and all done in timely manner. Some of the communication could be improved but on the whole two customers happy and another recommended. Fabulous Bali boiler installed and up front pricing of radiators and thermostatic controller. Even did power flush in with price. Can’t go far wrong for plumber in this area.

Got to my place within 10 minutes.Very knowledgeable and quick at his job.I have not seen many people who know their work so well. Very polite and trustworthy.highly recommended.

Excellent job new boiler installed clean and tidy job explains everything fully very happy with the job and will recommend him to family and friends cheers mark

Did a cracking job full house with new radiators and 1 extra to be Installed made a massive difference as the living room never hot even luke warm.

Replacement boiler Excellent workman polite hard working explains everything on time real value would recommend mark to anyone all done and dusted in a day clean and tidy thankyou mark

Called at 9.10pm was at the house by 9.20 fixing the problem !! So impressed by the speeding work, cannot recommend enough !!

Over the moon with my new heatting system , done within time agreed , kept my house clean and tidy , very approachable lads , and cheapest quote I had when comparing Highly recommended ! ⭐️⭐️⭐️⭐️⭐️

Mark came to my daughters house today turned up within 30 mins of me calling was very pleasant and even went out of his way to help would recommend him to all my family and friends great service, great prices, great job

Polite, efficient and excellent value for money. 1st rate service, would highly recommend.

Fantastic service, emergency call out, and fixed the same day. Reasonably priced, friendly fitters, even cleaned up after themselves, would highly recommend!!

Can't thank you enough. Called round to have a look at my boiler within 30 minutes of me ringing. Really friendly, very professional and managed to repair it within a couple of hours including going for the part. Cheers guys, will be highly recommending you to friends and family.

En-suite Bathroom Design & Installation + Boiler Repair Contacted M.a.f Plumbing and Heating and got a speedy response. Design Ideas where great and some clever solutions to some difficult problems. Extremely well priced, No Hidden extras, treated our house with respect and worked clean and tidy throughout. Completed on time and in budget. Delighted with the finished product. Contact M.a.f again for a boiler issue got an engineer the same day and the issue repaired that day. Could not be happy with the service I highly recommend using this company

Superb service from start to finish. Emergency boiler failure , response within 15 minutes. Professional and easy to understand advice provided. Quote provided and price honored, no hidden surprise charges.40 year old conventional boiler replaced with modern economic combination boiler. Installation was challenging but worked through the complexities, with skill. Kept informed at every stage of a planned process that was delivered on time, in budget with excellent quality and service. My home was treated with absolute respect and left clean and tidy. After installation courtesy visit to heck all was ok was an unexpected bonus. Well done Mark and team, highly recommended

Very pleased with MAF - his work restoring a bathroom in our home (a listed building) was superb, on budget and on time. Use him!

Fantastic job on moving our Combi boiler. Mark was very professional and his attention to detail is first class. Arrived on time and job completed on time. Cleaned area fully and explained what he was doing throughout the move. Would recommend Mark for all plumbing needs, Thanks again Mark.

Extremely helpful, very good work and excellent value. Explained what was wrong with the pipework, told us what to look out for in the future and told us exactly how the work would be done

I needed a plumber to find out what was wrong with my boiler. I phoned Mark and he seemed to know what the problem was,and he came out that evening. Unfortunately it took a bit longer to find the problem. But he certainly new what he was doing and was explaining everything to me. He had to order parts and came back as soon as he got them. And fitted them and everything was working fine. I would recommend him as he doesn't charge call outs and he certainly knows his job.Thank Mark

Mark was quick to respond to my query, which was to install a new boiler. I was impressed that he seemed to want the business! When he came out to do the work he explained everything and helped me make an informed decision on which boiler was the best. The work was quick, tidy and professional. He is keen and polite, offering resonable pricing and I would recommend him to others.

We have called on Mark numerous times to rescue our ageing boiler and each time he was with us within 30 mins. Inevitably the time came for a replacement and we chose the Worcester combi boiler. Mark was more than happy to work at a time convenient for us (bank holiday weekend), during this time Mark discovered our home had been broken into and burgled. Unable to contact us straightway, Mark informed the police and stayed in our property whilst the investigation began. He 'made safe' and secured our smashed window and has been extremely helpful with police enquiries. The situation had potential to evolve into something much worse had it not have been for Marks initiative. Subsequently, the boiler is fantastic and his workmanship is second to none. He is extremely diligent, honest and offers excellent advice and solutions. Highly recommended to friends and family. Thanks Mark!

Mark came out within a hour of a call to uncap the gas on a Saturday, done all the checks and left me with change in my pocket! Very happy.

First met up with Mark in January when we bought a renovation project, so what got him the job over other heating engineers, he replied to my query at 10pm on a Saturday night and came to the house on Sunday to quote for the work. He completed a new heating system with efficiency, attention to detail and fab at problem solving in an old house. So the next job on our list was a bathroom had many companies around to quote and design a bathroom all the plans coming back a bit lacklustre and feeling very impressed, Mark sat with me very patiently and helped design my ideas, all the way through the job his attention to detail, his ability to problem solve and the fact he always provides real quality to his work. Would highly recommend Mark he has made my home warm and created a WOW bathroom that is now the talk of family and friends. A fantastic company, fantastic individuals in Mark and Iliea Well Done Guy's ...............

Two lads, both very friendly and approachable, faced with an almost impossible task that most people wouldn't look twice at. They came out the same day and did a great job! Would recommend.

Mark sorted out my aunt's aged heating system, installed a new boiler and removed all the old tanks. This was done speedily, efficiently and with the inevitable upset kept to a minimum. All this was done for a fair price. I would recommend Mark most highly for his skills, professionalism and thoughtfulness.

Mark came out 3rd Feb, same day I called him we had no heating and no hot water. Mark did allot of tests found the problem within in ten minutes, the fan had burnt out. Mark changed fan and another part that was very old, serviced boiler, and did the safety checks to find that the carbon mix was dangerously high, he re set everything, that explained the sickness and headaches we had been getting plus the pets. I cannot thank him enough not only did he fix our boiler, but probably saved our lives, he explained all readings and how system worked he very honest and very passionate about his work, we have heating and hot water now, but most of all we are safe recommend getting carbon mix alarms and boilers serviced regularly.

Mark and his team were professional, knowledgeable about the system we were replacing.Mark supplied new boiler and completed the job to a very high standard.Would definately recomend to anyone requiring any plumbing task, large or small.We knew the price of the job upfront, and are very pleased with the outcome.Great job, many thanks.

I called for a quote to replace my conventional boiler and water cylinder with a combi boiler. Mark came out same day to do the quote, spent time reviewing all of the pipework and options and provided a very competitive quote. The very next weekend; Mark, and the team replaced my boiler. The team were very professional, friendly, and most importantly did a fantastic job. Would highly recommend and will use them again for my plumbing needs.