Samsian Ltd
5.0(149)Borough Green • OFTEC




Services
Reviews
5.0
Samsian Ltd is described by many reviewers as friendly and professional, with several saying the team arrives on time and communicates well. Reviewers repeatedly mention prompt service and tidy work, including new boiler installations and annual services. Several long-standing customers say they have used Samsian Ltd for years and would recommend the firm. One reviewer describes an urgent heating problem being sorted quickly, and another reports a new combi boiler fitted in two days. One reviewer says a boiler service was carried out satisfactorily but that they were advised to contact the manufacturer about a fault still under warranty.
Great communication, friendly and provide excellent service. Would recommend and will look forward to using them again in the future.
Great service, Sam was lovely, very polite, arrived early as promised. We are happy with the service.
Very easy booking process for the service. On the day they were on time, very professional and the Reports were well presented.
We have used Samsian for many years and they have always delivered prompt & efficient service. Highly recommended.
Highly recommend. They are a great team to work with.
Great service and very professional. Highly recommended
Very pleased, swift and knowledgeable. Would definitely recommend
Wonderful service from Samsian again. Our very old boiler died so we had a new combi boiler installed in just two days with no problems at all. Samsian team are friendly, quick and very professional. We highly recommend this company.
Always use Samsian for our boiler service and repairs. Great service and very friendly engineers. Highly recommend
Samsian are our preferred choice when getting our boiler serviced. A local, reliable family business that delivers a friendly and efficient service consistently. Always on time and followed up with excellent paperwork and photos showing work completed. No need for us to look elsewhere.
I have found that Samsian have given us fast and reliable service.
Very responsive, good comms and highly professional service.
Excellent, punctual service. Would happily use again.
The best local heating engineers giving prompt reliable service at a fair price and would happily recommend them
Fabulous service when arranging an appointment, professional, reassuring and friendly. Home visit was the same standards and would highly recommend
I recently had a boiler service carried out by Danny from Samsian and I couldn’t be happier with the experience. Danny was punctual, professional, and extremely thorough from start to finish. He took the time to explain what he was checking, made sure everything was running safely and efficiently, and left the area spotless when he was done. It’s clear he takes real pride in his work. Danny made the whole process straightforward and stress free. I would highly recommend him to anyone looking for reliable and knowledgeable service.
Always pleased to see Sam. Service carried out efficiently and no increase in price. Thank you.
Recommended. Short lead time to getting our boiler serviced - nice chap that did a good job.
A great company, we have been having our boiler serviced and gas inspection carried out by Samsian for several years. The whole team are very experienced and do a great job. They always arrive at the appointed time and very professional in their work. We have no hesitation to recommend any one to Samsian for heating and plumbing services.
Fantastic Service!
What a fantastic family business Samsian are, great service and professional engineers, Sam was great. Checked our Valiant boiler over for its third service and no problems found.
As always with Samsian, the service is excellent, the price is great, and the fact we've been going back to them for 12 years, tells you all you need to know. A great local company, which I very glad to support.
From making the first phone call to the completion of the boiler service, the service I received from everyone one was just first class
Dan was extremely helpful when our heating went down over christmas. Spent quite a bit of time getting it up and running which we really appreciate. Alex who a couple of weeks later did a flush thru of our system was very helpful and nice. Everything working fantastically now. Samsian always service our boiler every year but we have never had to call them out before. We wouldnt hesitate to call them again. Many thanks to you both for your help.
We have worked with Samsian on many occasions and they have always been fantastic! The customer service is excellent, the quality of work is outstanding (and immaculate!) and they are an absolute pleasure to work with. The team is reliable, professional and trustworthy. Would highly recommend! 10/10
We recently hired Samsian to carry out servicing and gas safety checks at Borough Green Village Hall, and I'm pleased to say they were excellent from start to finish. Their team was extremely professional throughout, they arrived on time, completed all the necessary work efficiently, and left everything tidy. All the required gas safety certification was provided promptly, which is essential for us as a community facility with multiple hirers. The whole process was straightforward and hassle-free. I would happily recommend Samsian to other village halls or community venues needing gas servicing and safety checks. Reliable, professional service at a fair price.
Reliable prompt, and professional service as usual.
Danny and Sam have been maintaining our two LPG boilers for several years, and they’re still working fine! Danny and Sam are very helpful, friendly and reasonable, and we recommend them very highly. They also look after our elderly relative and their customer service has been exceptional.
Excellent service in all respects
Great people and great service.
I've been using SAMSIAN Ltd for a few years now - can't fault them! Two boiler services carried out today - for myself and my Mum who's just a few miles away. As always, great communications & turns up as expected. Covid safe during the current situation. Highly recommended! UPDATE 2023: 7 years since SAMSIAN fitted my boiler and another yearly service carried out this week for me and my Mum's boiler. Professional, efficient and friendly - if only everything was like this :) UPDATE 2024: Another year, another faultless service from SAMSIAN! Easy communications, boiler service reminders, turn up when they say they will. Thanks again :) UPDATE 2025: Another year, another happy customer! Great communications booking the boiler service. Turns up on time, sorts everything in a friendly and efficient manner :)
Awesome no fuss transparent pricing turned up on time
I’m pleased to recommend Samsian Ltd for professional gas boiler servicing. They have consistently delivered prompt, thorough, and reliable service. During the servicing of our boilers, they demonstrated strong technical expertise, ensured all safety checks were carried out to a high standard. They have a high attention to detail and commitment to ensuring the systems operate efficiently and safely. They also provided helpful maintenance advice, which is helpful. I would not hesitate to use their services again and highly recommend them to anyone in need of expert boiler maintenance or repair.
Absolutely fantastic service. Dan arrived quickly at very short notice, communicated clearly throughout, and handled everything with professionalism. Took all the stress out of the situation—highly recommend!
I was highly recommended this company by a friend and although i didn't require their services in the end, the advice i received on the phone resulted in a warranty repair by the manufacturer. It's always a good sign if a company is prepared to do the right thing and on that basis i would happily use them in the future.
Always a great service by Samsian and very reasonably priced as well. Our latest service on our combi was completed by Sam who was professional and efficient. Thoroughly recommend Samsian's services. Thanks 👍
After contacting Samsian, Danny attended promptly to diagnose a leaking boiler issue and order the parts needed to fix it. As the boiler hadn't been serviced before I bought the house I decided to have a service done at the same time. After the parts arrived, work was completely efficiently and the boiler has been working perfectly ever since, thank you Danny!
Brilliant service from Danny. I would highly recommend Samsian. We had an issue with our thermostat which he resolved as well as a faulty valve. He was very thorough and answered all my questions and was very reassuring. Absolutely wonderful and will be a returning customer for all our future needs.
As always, an efficient service and Gas Certificate issued.
If you have Gas appliances that need servicing or replacing, I can highly recommend Samsian, they are extremely reliable, safe and very experienced.
Fantastic service as always. Even had out of hours support when I lost hot water via messages which was done with goodwill. Wouldn’t use anyone else!
Another professional service from Samsian, with all the relevant testing carried out and certificates provided. It's such a relief to have a reliable company on hand that we can trust.
Great company. fast service .nothing is a problem.wouldnt hesitate to recommend them.
Used for service and repairs, always excellent, professional and highly recommend.
Brilliant service from Samsian! I thoroughly recommend this business
As always arrived on time, very polite and efficient. I would recommend Samsian.
Great friendly professional service.
Another excellent experience with Danny and the team at Samsian. They are so professional and a pleasure to deal with. I wouldn't hesitate to recommend them to anyone!
We had a new boiler installed by Samsian Ltd and cannot applaud them enough for a job well done. Arrived in time, taken care of all the surroundings not to damage anything or spill anything. Dan and his son Sam been just fantastic.. friendly, efficient and top class work... we could not be any happier having chosen Samsian Ltd and can highly recommend them. Thank you Dan for Top Class work
This Company is very well run and the servicing on the boiler today was perfect and efficiently carried out. Recommend them to anyone.
Great customer service, also honest and thorough advice given. Would 100% recommend and shall definitely use Samsian again. Thank you.
Brilliant Throughout. Everything from the initial visit, the quote, helping with deciding on the new lpg boiler, the installation, going over the display symbols, timer and more, everything explained clearly....just brilliant. Danny and Sam are kind, friendly and professional and I can thoroughly recommend Samsian. Will always use them to maintain my boiler when the need comes.
Had my boiler fitted by Samsian 3 years ago and since then have my boiler serviced by them once a year. Can’t speak more highly of them - they are polite, efficient and reliable.
Extremely happy with Danny's brilliant work. Communication was excellent. All work completed as estimated and to a very high standard. Fantastic.
We've been using Samsian for many years - both as resident and landlord and highly recommend them. Skilled, reliable and professional. Thanks for such a continued great service!
Great service as always!
Excellent service at competitive rates , I thoroughly recommend Samsian .
Excellent service from a great company. Have recommended to others and all are equally happy
Exceptional and professional service by Samsian I highly recommend using them.
I had a new boiler fitted by Samsian 4 years ago and they have continued to service it each year, plus fix any of my heating problems. They reliable, professional, trustworthy & good value for money. Recommended.
Danny and his team have been brilliant from start to finish. Excellent communication, great value relative to other quotes and a top notch installation of a new pool boiler. Couldn’t recommend highly enough!
Arrived when they said and very polite, clean working and efficient. Cheaper than a larger company we have used in the past. Bill and certificate sent via email quickly. Trouble free to deal with.
As always such a highly professional service received. Sam is always so polite.
I used Samsian for an annual boiler service and to address a few issues with my central heating system. Dan provided excellent service, communicating clearly and arriving promptly. He swiftly identified and resolved the problems on the same day. Highly recommend!
The brilliant Sam from SAMSIANGAS took care of our annual boiler service again this year. Booking our yearly boiler maintenance check was easy and there was good availability of time slots that suited us perfectly. Communication was excellent as always and Sam arrived punctually and was done in less than an hour. He was exceptionally professional & polite, and answered all our questions. Excellent service and value. See you next year!
Very professional and experienced. Used this company on a number of occasions and I would highly recommend them.
Honest, Reliable and super helpful. I would highly recommend Samsian heating for any boiler works, replacements or any other heating issues. The team are wonderful.
Samsian have been servicing our boiler for many years. Always quick to respond to enquiries, very efficient and reliable. Highly recommended!
Samsian installed a boiler for a relative a couple of years ago and did a fantastic job. So good that we called him again to replace our boiler when it finally failed. Samsian did another great job - would highly recommend.
Engineer arrived at expected time, very friendly and asked if shoes needed to be removed. He completed the job in reasonable time, explained what he had found and what was done. Very efficient and reasonably priced.
Excellent, professional service at every stage -- from first contact through to the job being done. Friendly too. We'd not think twice to use Samsian again and again, and would recommend them.
Danny and son recently replaced our gas boiler with a new condensing Vaillant. They worked quickly and efficiently, completing a very neat job ahead of time.
Samsian have been a joy to use. Everyone we've dealt with has been friendly, polite and extremely helpful. We will definitely use them again!
Couldn't recommend Samsian Ltd more. Was quoted a very fair price and Dan went out of his way to fit me in at short notice. Job itself was carried out on time, to a high standard and I was kept informed at all stages. Will look to use for all my gas work in the future, thanks so much!
We've just had a new vaillant boiler and tank installed at our house. Danny and Sam helped replace a few old seized valves at the same time, stuck in some auto air vents and also set up our Tado system in just over a day. High standards, followed up with great customer service.
Excellent service and attention to detail. Many thanks
The boiler service was great, the report contained useful pictures and was emailed straight to me. Great use of technology
Recently had my boiler serviced by Sam who was very efficient, helpful and very courteous. Very pleased with service. Many thanks. Dolores Lee
Excellent service and prompt arrival in the morning as requested by myself. I highly recommend this companies work.
Service conducted satisfactorily, but also advice provided over a phone call. Good to know they support smart heating systems too.
We have been using Samsian for over ten years now and we are very happy with the service. Many thanks!
Friendly and reliable local service. Always prompt and courteous and always do a great job. Highly recommended.
Extremely helpful. I would use them in future.
Prompt polite and competent service. It was a pleasure to meet Sam and we feel confident to call on Samsian if we have problems.
Samsian were absolutely fantastic! Dan made the time to come and see us about an urgent issue and then made a huge effort to get it sorted out as quickly as possible. The work was of the highest standard and Dan super friendly and helpful. We have no hesitation is recommending Samsian.
Very polite and courteous service provided. Would happily recommend to anyone.
Great service and reliable. Easy to book and good communication. Had an annual boiler service and turned up on time and emailed the report straight afterwards.
Excellent service as always! On time, professional, honest and reliable. Allison and I wouldn’t use anyone else ! Can’t say more than that 10/10
Excellent service and help. We have used Samsian for a some years now and always had professional and knowledgeable advice with highly skilled work completed as promised. No hesitation in recommending.
What a great team Danny and Sam are, always punctual and polite. They have provided a fantastic service, from the installation to the annual servicing of the boiler in our current home as well as the boiler in our previous one. Very reasonable prices too! Top marks. See you next year.
Very easy to use company - highly recommend. They fixed my boiler at short notice and at a very good price. oh and they were friendly :)
Had our oven serviced and everything was done quickly and simply. It was a reasonable price and would recommend to anyone
Annual boiler service. Very professional and friendly. Can strongly recommend if you need boiler work.
Samsian installed out boiler a few years ago. They provided clear options and all inclusive prices which was competitive. Since then they have services our boiler each year efficiently and without fuss. They are very professional and a pleasure to deal with. Thanks Danny and Co.
Very professional, knowledgeable and nice father and son team who have a genuine care for their profession. Have had a boiler installed and servicing. There has been care and consideration applied each time, will remain a customer as they are brilliant.
Prompt, friendly, trustworthy and very professional. I would definitely recommend. Dan came prepared having asked the model and date of our boiler beforehand. He diagnosed the problem very quickly and had come with the parts needed in anticipation. He explained the issues clearly and fixed it without any fuss.
Fantastic prompt service from Samsian for a boiler service and fitting of a Nest thermostat. Wouldn’t hesitate to recommend!
Danny and the team are fantastic. Appointments are flexible and booked in good time with lots of notice. The work is first class. Very tidy, quick and always honest if there is anything that needs improving. Fully recommend to look after your boiler, heating and plumbing needs!
Danny was knowledgeable and with friendly service.
My boiler control panel broke but after contacting Samsian yesterday late afternoon they have been this morning and replaced it for me. Great service and very professional. Highly recommended
Danny Samsian visited us at our request to check our boiler on 13/ 12/21. He is a pleasant young man who listened carefully to our concerns with the heating system and the thermostat. He completed a thorough investigation and serviced the boiler and assured us that the system is working well and highly recommend him to any one for similar work.
Dan from Samsian has been absolutely brilliant! I highly recommend Samsian to everyone. He was in constant communication during our recent problems with heating, offering help, advice and support. He then made the effort to squeeze us into his already packed day, as he knew how cold we were. Competitively priced, kind, courteous and professional, this is a first class service!
I can highly recommend this heating company. Our repair was delivered with such professionalism,I will certainly be using Dan in the future.
Excellent service provided by Samsian today for my Vaillant boiler service. Professional, friendly, great communication and above all very thorough. This is the first time I have used this Company and I am extremely impressed.
100% happy with the Service received by Sam on the 9th. Had a slight issue with the boiler, for which he asked me to contact Vaillant, which I duly did, luckily this is still under warranty....Can't fault either of them at all. Would and still recommend him to family and friends. Everything left nice and tidy as always.
Amazing support from Dan! He couldn’t have been more helpful with sorting out our hot water issues. It was all sorted so quickly and worked flexibly around other commitments in order to ensure we had hot water for the evening. Couldn’t recommend them enough!
First boiler service since initial install. Just what I like this company arrive on time complete the work to a high standard. Always been approachable.
Top Top bloke, when I call him crying that my soldering won't work he always comes to my rescue. Never sniggers at my failed attempts, stays calm and always always gets me out of trouble. Am proud & humbled to call him a friend.
My wife and I left our house whilst on holiday for Samsian Ltd to supply and fit a new boiler which required to be repositioned in the loft space. The estimate stated that it should take approximately 3 days and on the third day we received a call stating the work was completed and all working. On returning home, it was as though nobody had been in the home and all working well. To leave ones home open and available to trade in this day and time is quiet an ordeal to overcome especially when you are in the senior years. Our report is TRUE PROFESSIONALISM and thank you for a job well done.
Professional, polite and reasonably priced. What more can you ask for? Tidy and presentable. That too.
Boiler professionally and efficiently installed. Looks a quality job. Dan and Sam were pleasant and informative and completed the job without any disruption. Moreover, Dan patiently provided thorough and useful advice throughout the process which was of added value and consistent with Samsian’s many positive reviews. I am pleased we selected this company and look forward to Samsian maintaining my new boiler in the future.
Although clearly busy, Danny fitted me in for a boiler service and made no fuss of it (unlike the familiar inhalations and tuts of many plumbers). The engineer was swift, polite, and the job was done exactly as it should be. Professionally, with clarity, and with no drama. They are my go to from now on. Highly recommend
Very impressed with Samsain. The engineer arrived dead on time, did a great job and kept everything tidy and clean. Also got great boiler advice from the engineer. I will be using Samsain for all boiler repairs and servicing from now on.
Good customer service, efficient and quick!
Fantastic service! Dan responded to my texts quickly, was on time, and now I have a boiler that’s working! What more could you ask for?!?
I received excellent service from Samsian as always. Would not hesitate to recommend them.
Very prompt and efficient service. Quick reply to enquiry email even though well outside business hours. Boiler service carried out within a couple of days and several appointment times offered. Great, friendly service - will definitely use again.
I've been a happy customer for years.
Amazing service on our boiler today. So pleased to have found samsian. Great company and aftercare is brilliant.
I have always had great service from Dan and his team. Today my boiler had a service and some work done on it. Rubbish was taken away, an explanation of what had been done was given and all Covid 19 precautions were adhered too.
Have known Samsian Ltd for quite a few years, as they have looked after our heating systems at work. Have also used them personally, as recent as today. Prompt, courteous and above all, honest. As rare as hen's teeth...!!
Amazing father and son team, always helpful and keep our central heating in good health. Wholeheartedly recommend. We wouldn’t use any one else.
Installed a nest which is brilliant. Gave the boiler a service. The guys at samsian are first class! Punctual, polite and good at their job.
Fantastic service, very speedy, had all the right equipment with them, friendly, compliant, knowledgeable and helpful. I strongly recommend and I don’t give recommendations lightly! Thank you and will definitely use again.
Very happy with our new boiler. The whole process was very straightforward with minimal impact to the rest of the house. All new equipment was thoroughly explained. Confident that we made the right choice.
As I’ve come to expect over the past ten years, Danny and Sam were punctual, polite and professional while servicing my combi-boiler. Thoroughly recommend them to anyone needing a Gas Safe engineer.
Excellent service as always. Very reliable.
Local company doing a good job.
I had a new boiler fitted by Samsian a few weeks ago. It was a very seamless - Danny was very punctual and very very neat and tidy. I am on my own and he made the whole experience very easy for me. I would not hesitate to recommend him.
Boiler service from Danny. Can't fault and reasonable price.
Used this company for some years now - completely reliable. Always turns up when he says he will and provides a competent reasonably priced service. Would thoroughly recommend.
Brilliant service
Excellent work, honest professional opinions given and polite.
Absolutely recommend Samsian Gas, their professionalism, knowledge, service, reliability always 100%. A very honest service and a pleasure to deal with.
This company is an absolute pleasure to deal with,Danny is superb,he keeps in touch with you,and is 100%reliable.His work is faultless,and would recommend him to anyone.
Over the years we have had many different central heating engineers service and install our boilers, some have been good and some indifferent. Samsian are excellent, they installed a new boiler with quite efficiency paying attention to the smallest details. Because our system is old there were a few problems but they are now sorted and we have far more efficient and quieter central heating.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 4:00 PM
- Saturday8:00 AM – 12:00 PM
- SundayClosed
Additional information
- Incorporated 2010
- Gas engineer
- OFTEC
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