Clairglow Heating Ltd

Great service really friendly and polite

Workmen damaged my vehicle parked outside while bringing materials in. The supervisor was very rude and won’t acknowledge the damage their workmen caused and I’m going to small claims to recover my costs. Wish I never heard of clairglow and I won’t be using or recommending them to anyone. Even people I don’t like. If I could give less than one star I would. Only use these guys if you want your no claims bonus ruined.

All work completed on time,left home tidy after work completed and all safty checks done,5 star service.

Great service very happy

Customer service very unhelpful and dismissive.

Great service, arrived on time carried out work efficiently and very knowledgeable and didn't feel questions I was asking were any bother. Nice friendly company.

Excellent service, very professional and very accommodating

Great workman ship.very professional

Our local council contracted this company to carry out work in my mothers house when they had finished my mum noticed that a clock of sentimental value was gone from her hallway we bought this to the supervisors attention he said he will look into it Iv just had a phone call from theyre office (because apparentley they don’t have my mothers number which is a lie as others from the office have contacted my mum )saying that there’s nothing more they can do about the stolen item but it’s in they’re contract to give my mum a £10 pound voucher I find this an absolute insult considering one of theyre employers felt they could help themselves to something that didn’t belong to them

Good

Lunatic driving on the A21 today. If they have that regard for safety then I wouldn't let them anywhere near a heating system.

I would like to thoroughly recommend Clairglow after the great service I have just received when they replaced my boiler. After my boiler broke down they sent a surveyor who came the next day. The following day the Engineer arrived on time to fit the new boiler. Very pleased with the work that was carried out. The Engineer showed me how to operate the new boiler and left everything very tidy. Very happy to have a nice warm office again. Thank you Clairglow!

Fantastic service from start to finish, genuine heating company not here to rip you off!! keep up the good work

Absolutely appalling service from this company. Have had a boiler installed in February and ever since the water pressure has been an issue. I have had them out numerous times only to be told its not their fault. They have installed 15mm pipe when it clearly says to install 22mm. The supervisor booked an appointment with me and takes the day off so doesn't turn up and the plumber they sent me didn't even know what he was there for. He switches the water off and then proceeds to test it.... They take no responsibility with the issues they have caused their 'trained' plumbers haven't got a clue. Avoid at all costs. Should not even be 1 star, disgusting company and service.

Had a new boiler installed last week and was very impressed with the two very polite guys that carried out the installation and with the quality of the work. Very neat and tidy work, arrived on time and did a great job. Would highly recommend Clairglow.

Great professional service. Clean, tidy, friendly. Electrical work carried out to a very high standard. Would recommend.

Had my whole heating system changed with these guys everything done On time no mess no fuss very happy to Recommend 10/10

Shocking treatment. Had new boiler installed,no problem with installation. As a disabled pensioner, just had hands surgery trying to empty cupboards and clear kitchen etc with great difficulty. They moved heavy furniture to check radiators. I have white floors,they arrived with no dust sheets which I then provided which they didn,t return. The furniture was not moved back. There was a mess left in every room, stains,screws, littery all 3 bedrooms, bathroom etc left in a mess with my house proud home. I had no choice in using this company as it was the council. I live on my own with no one to help me. I would never ever use this company.

Would just like to say. After moving into a new property that the gas had been capped off. Clairglow came out the very next morning. Then after having a gas cooker fitted the boiler had a fault and would ignite. Clairglow came back to me within 5 mins of phoning. Brilliant customer service

I would highly recommend clairglow so efficient, professional and friendly they put my central heating system in. Dan the surveyor informed me every step of the way 6 out of 5 brilliant. The installers were friendly, knowledgeable and tidy. You don’t get many firms like this nowadays. Thank you very much, keep up the good work

Great staff both at the office and in the field, had my heating upgraded, clean workers from the fitters to electricians and builder, well done Clairglow !!

Very helpful engineer arrived at my house as promised. He fitted the new boiler in a couple of hours. Fantastic service. Thank you Clairglow.

Absolutely disgusting treatment and service from Clairglow Heating. The incompetence from their staff and engineers is on a different level. They have left a pregnant woman with a young child with no heating AND no hot water for 14 days since first reporting the issue. To top it all off, an engineer saying they have met an appointment, been in the property and states it cant be fixed, yet as the property has been occupied ALL day and no one has turned up for the appointment this suggests they have some serious compulsive liars among their ranks. Even a formal complaint has been submitted but as per usual, it has been ignored and yet to receive a response. PLEASE STAY WELL CLEAR IF YOU WANT THE JOB DONE PROPERLY AND EFFICIENTLY!!!

Great engineers, but i have found that some of the ladies who answer/deal with any problems when calling their office, do not call you back after they have promised to do so, and are extremely rude and very argumentative!

Fast and professional work excellent customer service install went very smooth no mess very tidy happy customer at Stroud green