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Atkins of Nottingham Plumbing & Gas Engineers

4.9(76)Arnold

Heating work

Services

Reviews

4.9

Atkins of Nottingham Plumbing & Gas Engineers is repeatedly described as honest and reliable. Reviewers often mention professional service and say the team explains the job clearly and leaves the place clean and tidy afterwards. The firm is a common choice for boiler installation and servicing. Ian is named in many reviews as the person customers dealt with. One customer reported being happy with a new pump fitted at short notice, and another praised a kitchen tiling job. A separate customer was pleased with a full bathroom and kitchen tiling job. There were complaints: one reviewer said no quote came after emails and phone calls over a month, and another said an email went unanswered and they went elsewhere.

SB
Sheryl B.Oct 2026 · Google

Found Ian a few years back when I was looking at online reviews. I needed a boiler servicing, and I found him to be very honest in that’s he’d tell me if I did/didn’t need to spend more than I needed to. Last year having had our boiler for 12yrs, we had to get a replacement and Ian gave me three options, from budget friendly, mid range and ‘all out’ and explained the pros and cons for each one. On fitting the boiler he pointed out that the pipes would have to go in a different direction which was obviously fine. I find the best tradesman are often the ones who are about the small details. Because the pipework was being moved to the other side it would mean he’d have to seal up the space from where it was being moved. Our garden had random bricks laying around and he found one that matched the current brickwork rather than putting in the first one he saw and you can’t tell the difference. In the time he’s been to my house he’s changed a boiler, serviced the boiler every year, fixed a leaky radiator. I just know with Ian I can leave him to it and he gets the job done. He also does a lot of emergency works for those of us that might need a reliable plumber in a hurry! I’m excited to hear he’s going to be doing air cons soon and have put my name down, and already have works lined up! Hand on heart, he’s a fantastic plumber (with a conscience) and one you can absolutely trust.

HK
Hilary K.Oct 2026 · Google
CL
Colin L.Oct 2026 · Google

Ian has serviced our boiler for 3 years as well as fitting a new shower. He gives an excellent friendly service and I would recommend him.

MW
Michael W.Oct 2026 · Google

More than 5 Stars.... Incredibly swift turn around without any compromise on quality and professionalism.. Ian Atkin came and gave us a visit to quote on replacing an old Baxi Boiler which had come to the end of it's service life. e.on were far too expensive and so was British Gas (who we had had a service contract with for the old boiler), in fact double that of Atkins of Nottingham... The installation happened so quick, Ian came, gave us a quote and started work the following Tuesday at 8.30am and finished by 4pm. Ian and his assistant were polite, courteous and friendly and put us at ease for what was for us a major installation. This massively reassured us and greatly reduced our stress. They were as quiet as could be, we hardly knew they were around and were super tidy. The final installation was a work of art, beautiful to look at, rather sad to be hidden away in the bathroom cupboard which was a challenge but they handle it perfectly. Finally, I got the full brief on what's what after the installation which was clear and concise and Mr. Atkin's activated the TEN year BAXI warranty giving us peace of mind not to worry IF something does go wrong, peace of mind for the elderly is important today with technology being so confusing and complicated. We got the Gas Safe Certificate and the registered BAXI 10 year warranty certificate the same day, so all good. Overall, 100% satisfied and super super happy, and I clearly have no problem in highly recommending Atkins of Nottingham.. Thank you guys Update... 23rd Oct 2026 Every year Ian carries out gas safe servicing in our boiler to keep it in tip-top condition and giving us peace of mind that everything is A-OK. Excellent service year-on-year from Ian at Atkins of Nottingham... Thank you Mike Nottingham

JT
JOANNE T.Oct 2026 · Google

We were recommended to Atkins of Nottingham Plumbing and Gas Engineers and we are so glad we were! Ian installed a brand-new bathroom and boiler, including new pipe work. Quite a tricky job given the space we had to work with. Ian’s planning and attention to detail was second to none and the job was done with precision and accuracy. The initial quotation was detailed, easy to understand and the pricing on point. Nothing was ever too much trouble. We found a fault with the toilet (manufacturing issue) and Ian went over and above to resolve the problem and invested a lot of time investigating the issue with the manufacturer. I have always been able to contact Ian finding his response times excellent and his reliability is unparalleled. He is a fantastic communicator and we were updated at every stage of our project. We have found a plumbing and heating engineer we have 100% confidence in. Atkins are the only company we need for our plumbing and heating requirements moving forwards. Looking forward to working with them again next year when air conditioning will be added to their portfolio!

Area

Arnold, NG5

Areas covered

Nottingham

Opening times

  • Monday8:00 AM – 5:00 PM
  • Tuesday8:00 AM – 5:00 PM
  • Wednesday8:00 AM – 5:00 PM
  • Thursday8:00 AM – 5:00 PM
  • Friday8:00 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed

Additional information

  • Gas engineer
  • Free quotes
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