Atkins of Nottingham Plumbing & Gas Engineers
4.9(76)Arnold




Services
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Burst pipe emergency
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Reviews
4.9
Atkins of Nottingham Plumbing & Gas Engineers is repeatedly described as honest and reliable. Reviewers often mention professional service and say the team explains the job clearly and leaves the place clean and tidy afterwards. The firm is a common choice for boiler installation and servicing. Ian is named in many reviews as the person customers dealt with. One customer reported being happy with a new pump fitted at short notice, and another praised a kitchen tiling job. A separate customer was pleased with a full bathroom and kitchen tiling job. There were complaints: one reviewer said no quote came after emails and phone calls over a month, and another said an email went unanswered and they went elsewhere.
Found Ian a few years back when I was looking at online reviews. I needed a boiler servicing, and I found him to be very honest in that’s he’d tell me if I did/didn’t need to spend more than I needed to. Last year having had our boiler for 12yrs, we had to get a replacement and Ian gave me three options, from budget friendly, mid range and ‘all out’ and explained the pros and cons for each one. On fitting the boiler he pointed out that the pipes would have to go in a different direction which was obviously fine. I find the best tradesman are often the ones who are about the small details. Because the pipework was being moved to the other side it would mean he’d have to seal up the space from where it was being moved. Our garden had random bricks laying around and he found one that matched the current brickwork rather than putting in the first one he saw and you can’t tell the difference. In the time he’s been to my house he’s changed a boiler, serviced the boiler every year, fixed a leaky radiator. I just know with Ian I can leave him to it and he gets the job done. He also does a lot of emergency works for those of us that might need a reliable plumber in a hurry! I’m excited to hear he’s going to be doing air cons soon and have put my name down, and already have works lined up! Hand on heart, he’s a fantastic plumber (with a conscience) and one you can absolutely trust.
Ian has serviced our boiler for 3 years as well as fitting a new shower. He gives an excellent friendly service and I would recommend him.
More than 5 Stars.... Incredibly swift turn around without any compromise on quality and professionalism.. Ian Atkin came and gave us a visit to quote on replacing an old Baxi Boiler which had come to the end of it's service life. e.on were far too expensive and so was British Gas (who we had had a service contract with for the old boiler), in fact double that of Atkins of Nottingham... The installation happened so quick, Ian came, gave us a quote and started work the following Tuesday at 8.30am and finished by 4pm. Ian and his assistant were polite, courteous and friendly and put us at ease for what was for us a major installation. This massively reassured us and greatly reduced our stress. They were as quiet as could be, we hardly knew they were around and were super tidy. The final installation was a work of art, beautiful to look at, rather sad to be hidden away in the bathroom cupboard which was a challenge but they handle it perfectly. Finally, I got the full brief on what's what after the installation which was clear and concise and Mr. Atkin's activated the TEN year BAXI warranty giving us peace of mind not to worry IF something does go wrong, peace of mind for the elderly is important today with technology being so confusing and complicated. We got the Gas Safe Certificate and the registered BAXI 10 year warranty certificate the same day, so all good. Overall, 100% satisfied and super super happy, and I clearly have no problem in highly recommending Atkins of Nottingham.. Thank you guys Update... 23rd Oct 2026 Every year Ian carries out gas safe servicing in our boiler to keep it in tip-top condition and giving us peace of mind that everything is A-OK. Excellent service year-on-year from Ian at Atkins of Nottingham... Thank you Mike Nottingham
We were recommended to Atkins of Nottingham Plumbing and Gas Engineers and we are so glad we were! Ian installed a brand-new bathroom and boiler, including new pipe work. Quite a tricky job given the space we had to work with. Ian’s planning and attention to detail was second to none and the job was done with precision and accuracy. The initial quotation was detailed, easy to understand and the pricing on point. Nothing was ever too much trouble. We found a fault with the toilet (manufacturing issue) and Ian went over and above to resolve the problem and invested a lot of time investigating the issue with the manufacturer. I have always been able to contact Ian finding his response times excellent and his reliability is unparalleled. He is a fantastic communicator and we were updated at every stage of our project. We have found a plumbing and heating engineer we have 100% confidence in. Atkins are the only company we need for our plumbing and heating requirements moving forwards. Looking forward to working with them again next year when air conditioning will be added to their portfolio!
Ian really is the best in the business! He has helped us out on multiple occasions including a last minute leak that he immediately identified the same day and got sorted for us efficiently. He recommends the best materials and all at a great price. He is accommodating and knowledgeable and will do whatever it takes to fix or check appliances over. He is the only person we will ever call for a plumbing job since moving into our new home. He is professional, honest, skilled and friendly, really taking the time to explain the work he’s doing. Cannot recommend him enough!!
Outstanding service and quality of work when we used Atkins for a job at our workplace. Great guys to work with and a perfect job done
I was really impressed with the service from Atkins of Nottingham Plumbing and Gas Engineers. Communication was excellent from start to finish. The work was completed to a high standard and everything was left clean and tidy afterwards. Professional reliable and great value for money. Happily recommend Atkins of Nottingham Plumbing and Gas Engineers to anyone looking for a trustworthy plumbing and heating service.
Considerate, informative, tidy and professional. We had no hot water and within 24hrs of phoning Ian he fitted us in his schedule. He spent time checking out the possibilities and explained how my system works. He solved the problem which another plumber had been unable to and he only suggested replacing parts once he had found the fault. Thank you.
We have just had a new boiler installed by Ian for a disabled gentleman I support. We identified and agreed a new boiler was needed. Ian was very understanding to our needs . He was happy to be led by us as to when it was convenient. We gave him access to the property while the gentleman was on holiday. Ian was very efficient in his work. He explained the process clearly and what he would be doing . His workmanship is exemplary. Having a boiler and hot water cylinder removed was a messy job but you wouldn't know that . On inspection of the completed work everything was left very tidy . There was nothing for us to do. Ian clearly explained how everything works and gave us all the details we need in regards to keeping the boiler healthy and serviced. I would highly recommend Ian . A very skilled and professional service from start to finish.
We have been using Atkins for our boiler servicing for the past 3 years and have always been impressed with their service. Another company has seriously messed us about and then we found Atkins, who was reliable, professional, and transparent. Ian is friendly, knowledgeable, and takes the time to explain any work that needs doing. Our boiler has been kept running efficiently thanks to the regular servicing and attention to detail from this company. I would highly recommend them to anyone looking for a trustworthy and dependable boiler company. Sid - Arnold, Nottingham
I returned from holiday to find a problem with my boiler. I called Ian this morning and he was in my locality and was at my property within minutes. Explained the issue and now all is working. Talked me through several things. A man who clearly takes pride in his work and his business. I would have no hesitation in recommending him and dealing with him again. Many thanks Ian....
A brilliant, highly efficient plumber .Work was completed professionally and promptly. I would recommend him without hesitation.
I was recommended Atkins of Nottingham by another company as there was going to be a long wait for the work my mum needed doing, Ian has been great from the start, clear and honest quote, lots of communication and the job was sorted, thank you!
Ian fitted a new boiler for my senior citizen mum, who although is a grand age is a sharp as a tack and spot on with spotting good people. Following a few surveys and quotes from installers, my mum wanted Ian to do the job. Ian was transparent and fair, with no pressure from the get go. He is skilled, honest and professional, which hard to find these days.He also called after instalment to go through next steps and future servicing. We would highly recommend Ian, 110%!
Highly recommend Ian! He was super understanding of our situation. He was able to come out twice short notice and sort out the problems we were having with hot water and the boiler. Nothing was too much trouble and he was extremely reasonable. He sorted a replacement part quickly and cheaply and we will use him again going forward.
Really pleased with the service. The workmanship was excellent and everything was explained clearly so I knew exactly what was being done. He sticks to his word, turns up when he says he will, and gets the job done properly without cutting corners. He arrived on time, quickly identified the issue, and fixed it efficiently. It’s hard to find reliable tradespeople these days, but after finding Atkinson Ian, I wouldn’t go anywhere else now. Highly recommended for anyone in the Nottinghamshire area looking for a trustworthy and skilled engineer.
Ian fitted a new Worcester bosch boiler for us in January, with a ten year warrenty, after the old one went kaput. Really pleased, half the running cost of the old one. Felt comfortable with him straight away, no hard sell, very knowledgeable. Good price. He's our go to family plumber now. Thanks Ian.
Ian did a brilliant job of transforming our family bathroom - he was reliable, trustworthy and incredibly hard working with great attention to detail. Would highly recommend. Thankyou!
Great service from start to finish, I’d been highly recommended by my parents who are long term customers of Ian’s, he was able to come and assess our old broken boiler quickly, he quoted us on the same day and was in doing the work the same week. We’re really happy with the communication, the level of skill, and the service as a whole. We also part financed our boiler and were able to get 0% interest over 12 months which are affordable payments, having 0% option has been a godsend, saving us loads compared to having to pay interest over a longer term, and it gets it out of the way so we can relax and enjoy our new boiler. The process was easy, Ian and his team mate are sound, approachable and know their stuff. Will definitely be in touch for future servicing and when replacing our radiators, can’t recommend enough.
Ian showed up as arranged, was polite and professional. It’s obvious he takes pride in his work and left with all heating issues rectified. I would heartily recommend. Punctual, professional plumber which are hard to find these days.
I would highly recommend Ian to anyone. He came out to us the same day when our boiler went and sorted us a replacement really quickly and made sure we were safe in the meantime due to a gas leak. Communication was excellent, turned up exactly when he said he would, very professional, and him and Adam have done an amazing job. We couldn't be happier. Thank you!
We had an urgent boiler issue and no heating or hot water, so we got in touch with Ian. He was really reassuring from the start and managed to come out the same day, which was a huge relief. He quickly found the problem and fixed it there and then. Really friendly, professional service and we’re very grateful. Would definitely recommend
Great service. Prompt, tidy, discussions every step of the way. Communication brilliant, accommodating and the job was completed expertly and within the specified time frame. Highly recommend.
Ian is absolutely brilliant! He has completed a few jobs for us including fitting a new boiler and each job has been done to an impeccable standard. He is incredibly knowledgeable and explains what he needs to do clearly leaving no surprises along the way. We were so pleased to find him - it’s great to have a reliable tradesperson who we know will get the job done properly.
I couldn’t recommend Ian highly enough! He recently fitted a new boiler for me and carried out a full power flush, and the service was outstanding from start to finish. Everything was explained clearly, the work was done to a really high standard, and they kept everything tidy throughout the job. The new boiler is running perfectly, and after the power flush my heating system feels like new again. Professional, reliable, and reasonably priced – exactly what you want when hiring a plumber. I’ll definitely be using their services again and recommending them to friends and family. thank you for an amazing job!
Ian has been my go to for plumbing for a few years now. From leaks to a new boiler, Ian has sorted it all. I wouldn't think of asking anyone else, as I know he is reliable, friendly, helpful, and tells me straight what's wrong and what's needed. I know that I'll get an honest opinion along with options and won't be ripped off. You seriously couldn't find a better plumbing and heating engineer. Massive thanks for everything!!
When our 16 year old boiler packed up, we needed it looking at straight away. Fortunately we found Atkins plumbing and heating engineers of Nottingham, through a review by another satisfied customer. Ian came round to take a look within a couple of hours of me calling him, he explained what the problem was and he offered a repair but my wife and I decided it made more sense to replace the boiler. Ian gave us a very reasonable quote and he replaced the boiler a few days later, Adam and Ian were a great team, friendly, polite and cleaned up after to the point you wouldn't have known they had been. We are very pleased with our new boiler and wouldn't hesitate to use Atkins again. If you are looking for a friendly, reliable family business, I can recommend Ian and his team at Atkins plumbing and heating of Nottingham.
Ian installed a new boiler. He did an excellent job, very competent and knowledgeable. Work completed to a high quality. Would definitely recommend.
Atkins of Nottingham are really responsive and helpful - especially for the vulnerable. I messaged them on Sunday to say my 98 year old mum (they service her boiler) had no hot water. Ian was there before lunchtime on Monday and fixed it straight away.
Met Ian once to advise on boiler repair. Talked confidently about quality of work which he would not compromise. After manufacturer condemned boiler, he was the first person thought of to replace. After emailing and frequent phone calls (with messages left) over a month, finally got to speak to him (I phoned him, again, and re-confirmed email address by text) and was promised a quote straight away. One week later still nothing. Had 3 other quotes and now made a decision. Not good enough, Ian!
Always great service. We’ve used Ian for various jobs and boiler servicing for a few years. He recently did a major job installing a new boiler (moving it from kitchen to bathroom) and new radiators to all rooms. He properly knows what he’s doing, works hard and does a neat job.
Would give 6 stars if we could! Fantastic service, we got our new boiler from Ian - he was brilliant, really simple & quick process from start to finish! Took time to discuss options with us and explained everything in great detail. Would highly recommend Ian if you're considering a new boiler and for all of his services - lovely guy and amazing at his job and we couldn't be happier! Thank you so much Ian!
Ian has done 4 jobs for me over the last 8 months including capping off a gas pipe, replacing a valve due to a dripping tundish, replacing a water tank pump and fitting a new boiler. He has come out to do each job in a very timley manner especially when the old boiler packed up. Every job has been done to an extremely high standard, he gives honest advice and he is willing to answer any questions. I couldn't recommend him enough!
Ian was absolutely fantastic with our boiler install going above and beyond for us. Really friendly and fantastic at his job!
Absolutely fantastic service highly recommend, after having Ian out to fix my boiler he told me best thing would be a replacement, after explaining funds were tight at the time he went out of his way to make it work returning twice with different parts to try repair the old boiler some how he got it working again but recommend a replacement soon. Roll on two months later when he came to fit the new one couldn’t believe how quickly he hold the old one out and new unit in and up and running. Such a neat job so much pride taken looking forward to having him back for annual services. Thanks again.
Just used Atkins of Nottingham for the second time. Had our old toilet replaced, it looks amazing. They turned up on time, was friendly and cleaned everything away before leaving. Even took time to answer my 4 year olds many many questions. Thank you ☺️
Highly recommended- great service all round.
You email them and get no response. Perhaps they do not want your business. Went elsewhere anf got fast and willing service.
I contacted several people when my boiler broke down. Ian got in touch promptly and managed to fix the problem without any issue.
After having multiple plumbers over for quotes - Ian at Atkins Plumbing was by far the best man for the job! He was very professional, gave great advice & completed my plumbing job to a fantastic standard. Wouldn’t hesitate to recommend him to anyone I know. Thank you again!
Ian arrived this morning to fix leaking pipes. I had seen local reviews of his work that were excellent and upon now seeing the work he has done and the advice he gave me during the process…I highly recommend him to anyone looking for a good plumber. I’ve already booked him in for the boiler next month!
Absolutely fabulous service. Ian showed up on time, did a great job and for a fair price. He's a lovely bloke as well. The house was left clean and tidy after the work was completed. I would have no hesitation in recommending Atkins. Alex
Ian is trustworthy, reliable, reasonably priced and does a great job. Even when a job is complicated and needs a lot of problem solving he finds a way to make it work. I will always use Ian for any plumbing work now. Couldn’t recommend more.
Have now used this company twice to relocate and fit radiators, as well as re-run stretches of piping - great price and excellent service delivered on both occasions. Ian is friendly, knowledgeable and will offer advice on how best to achieve the end goal if needed. Highly recommend
Very satisfied with Ian and his team for the jobs they have done for us. One particular job was a bit bespoke and Ian gave great advice and came up with a solution that really worked. Very polite and tidy also. Would highly recommend.
I've used Atkins now for a couple of things plumbing related and what a find!! They're absolutely stand out in an already overstaurated market. Reliable, professional and above all knowledgeable. No blinding you with technicality, just plain good old fashioned advice and explanation and then what options are available to you. Prompt and courteous as well as tidy. Amazing firm and I'd have no hesitation at all in recommending them to anyone.
We will use Atkins for all future gas, boiler, bathroom work. Ian was professional, prompt, transparent and a really nice guy. I can't recommend highly enough.
I am delighted that I discovered this company. Ian was very prompt returning my call, came the same day to assess what was wrong with my boiler and replace the part which was faulty. Very efficient and reliable.
Leak in the bathroom behind fitted units: Ian arrived promptly, and dealt with the issue quickly and effectively. Very knowledgeable, polite and friendly. Would certainly use again. Recommended!
Ian came to our rescue and installed new pipework, replacing underground pipework where gas leak were suspected to have come from. Knowing that we were without gas and hence hot water, he kindly carried out the work straight away, the next day. He put in new pipe work from the gas meter into the kitchen, and connected it to gas appliances and put in isolation tap. Ian deliver a highly professional and cost effective service. Ian and his staff is knowledgeable, friendly, efficient and a pleasure to use.
I have used this firm on two occasions. The first time was for general building and maintenance lasting 3 days during which they had to cope with extreme weather conditions. This did not phase them and they still managed to complete the work on time and to the highest standards. The second occasion was for boiler repair and servicing. They were so thorough that it made me question what previous engineers had actually done for their money! If you want a highly competent, professional and polite firm I can certainly recommend them.
Just used these guys to replace my very old boiler with a combi boiler. Lots of work involved as wanted boiler out of the kitchen and into the loft . Also had a radiator fitted into my airing cupboard. The hole left from the old boiler was bricked up and as you can see from the photo, you can hardly see where it was. The pipework is extremely neat and very trendy looking. They were friendly and courteous and even helped me to download the boiler app onto my phone. They were competitively priced too. I would definitely recommend this firm and they will be top of my list if I need any more work doing. Big thank you Ian , you did a fantastic job.
Atkins of Nottingham was professional and reliable. Needed my toilet repaired and they worked quickly and efficiently. Tidied up after themselves. Will definitely use them again.
I was lucky enough to find Ian after another plumber had left me with an extremely dangerous boiler. Ian diagnosed the problem and condemned the boiler immediately. He then fitted a new boiler as soon as was possible. Every step of the way he explained everything, and showed me what he was doing and why. He is a genuinely nice person, and I trust him. He comes on time and leaves things clean and tidy. His prices are very reasonable. I absolutely cannot fault him. If only all trades were the same. Thank you Ian.
Excellent service! Have used Atkins for my work's faulty boiler and then annual service, fast, efficient response (even his specialist electrician was amazing and came to fix speedily when needed) good prices and very professional, will use for home jobs too!
I was recommended Ian and his team after I had been chasing up two other plumbers for weeks to fix my boiler. They offer a really good and affordable service with a no job too small attitude which was what I needed after being given the "you definitely need a new boiler" speech before anyone had even walked through the door. They replaced the parts and i've had constant hot water ever since. The second I do need a new boiler i'll be giving Ian a ring without any hesitation. Cheers mate!
Boiler broke down Christmas eve, original engineer failed to correct the problem. When Ian was contacted he was here the same day, and within a very short time had the boiler back in service. Since then he has fully serviced the boiler. Most impressed with the speed the problem was solved, and the low cost. We will be having a yearly service. Cannot Thank Ian enough and would highly reccomend his firm.
Great service, friendly guys, very good price
Great service, very reliable, great price, couldn't recommend them enough. They arrived on time completed the job to a high standard and I couldn't have been happier with their work. Would definitely use again.
Excellent service. Does what it says on the tin !! Thank you.
To me the only thing to think about where plumbers are concerned is reliability and quality of service, so I have been fantastically impressed with Ian Atkin for providing an excellent quality service. He was not only punctual, but made a massive effort to communicate when he would and would not be available, which really helped to manage expectations. I just want to say a massive thanks for not only getting our hot water working again but for the additional checks to the boiler and immersion heating system. This quality of service makes Ian the only plumber that I need from here on out. I couldn’t recommend him more.
Highly recommend! Very quick to respond to my enquiry then arranged the service within days. He turned up on time, very professional and friendly. I cannot fault. Thank you very much!
Really good service. Ian came out at short notice to find the fault with my hot water and installed a new pump at a reasonable price. Thanks!
I found Ian to be extremely professional in every way. He arrived at the specified time, completed the job (which as always, was not as straight forward as expected) and he had warned me of the possible pitfalls that could ensue. He took great care not to cause any damage to my fixtures and fittings and the quality of his work is excellent. I have now found a tradesman I trust and would definitely use again if required and I would certainly recommend him without hesitation.
Friendly and professional 5 star service from start to finish. Fantastic communication throughout. Kitchen floor looks amazing! I will definitely be recommending!
I had a leak from my boiler a few months ago and I used Ian's services - He is professional, reliable and offers a quick service - Would definitely recommend
Ian helped us out with a boiler repair, and later with an installation. He was always incredibly professional, helpful and compassionate of our situation - going over and above to get our heating back as soon as possible. He gave advice, but always made room for us to make our own decisions. His pricing was fair, clear and honest. I'd recommend him highly.
Great service, I would definitely recommend Ian
Excellent friendly thorough service . Would highly recommend
Honest and reliable, and a genuine guy. Great service, explained what needed to be done. I would definitely use again, and highly recommend.
5 star from start to finish there isn’t anything I could fault! Great experience and there tiling is the best I have seen. Thanks for making my kitchen and bathroom perfect.
I have been using Atkins for a year. I manage a few properties so have had a number of different jobs carried out - from boilers installed, kitchens tiled, repairs to gas safety certificates. Ian has been nothing but reliable and always does a great job. Highly recommend.
Would highly recommend. Very professional. Arrived when he said he would. Did exactly what needed doing and had been quoted for, no hidden extras. Saved me an absolute fortune! Will definitely use in the future. 👍👍
Area
Areas covered
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Gas engineer
- Free quotes
Other heating engineers nearby
Also available in Arnold
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