Jon Ayres Heating and Plumbing Ltd
4.1(9)Amesbury • OFTEC
Services
Reviews
4.1
Jon Ayres Heating and Plumbing Ltd is praised for boiler installation and heating work. One reviewer said a combi boiler replacement was quick and well done, with the house left warm and clean, and another called a boiler install a first class job with great communication. Others said the work was professional, thorough and good value, and one praised the team for going the extra mile on an older property. Two reviewers reported poor customer service: one described a very rude and aggressive phone call, and another simply said the service was poor.
Poor customer service
Jon and his team came to reposition and fit a new boiler in out house in Salisbury. First class service, great coms and a great job, thanks Jon.
He was very rude/aggressive to me on the phone this morning. It was unclear why the bill for boiler servicing/gas fire safety check work he had done for my elderly mother last year (2021) was so expensive and took so long so I cancelled an appointment he had made directly with her for this year’s service. I had raised my concerns with him at the time and was surprised he had contacted her directly this year. I asked him to remove her name & number from his contacts list. Very unpleasant interaction and glad I spared my mother from it.
Jon was extremely helpful in giving advice and diagnosing a complicated problem with our heating system. All the work he did for us was very good value, professional, and he was very responsive when we needed help quickly. I would highly recommend his services.
Sorted problems out good service I would recommend Jon acres
Good, thorough job. Very pleased also with the communication and ability to schedule work for convenient times. Will recommend.
We had a Combi Boiler replacement for a Standard boiler, which was a lot of work! The engineer worked long hours over three days and remained pleasant and friendly at all times. The work was done quickly and well, with our house being left warm and Clean! Overall, very happy with the service we received.
Jon installed a new boiler for us in December 2017. Really great service from him. Very knowledgeable, tidy, quick and a nice guy. I have asked him to come back to upgrade various other parts of the central heating system in the Spring. Happy to recommend him.
Jon and his team gave an excellent, professional service. This was an upgrade from an old oil-fired system to a new combi gas boiler. Work included full assessment of the property, gas link from main to boiler, stripping and removal of old system, electrical and connection to radiators. Went the extra mile with the challenges of an older property. Recommended.
Area
Opening times
- Monday7:00 AM – 5:00 PM
- Tuesday7:00 AM – 5:00 PM
- Wednesday7:00 AM – 5:00 PM
- Thursday7:00 AM – 5:00 PM
- Friday7:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Electrician
- OFTEC
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